While driving across country our cars power steering went out in Toledo. We called 2 AAAS and were told that we could not be picked up from the hotel anytime soon and if they did our car would not be looked at for 4-7 days.We found Toledo thru a google search. They picked up the car within the hour around 9 something, and my car was done by 3pm. Our car needed a hose which was not available till the next day so, they made one.Their service was exceptional, and went above and beyond offering free shuttle service to the hotel and back. We made it safely to Oregon without any problems.If I lived in Toledo I would definitely use them. We are so grateful for finding them. Thank you for making a trip/adventure successful!!Go Toledo Auto Care👍🏾👏🏾🤗

I took my car because of an oil pressure issue. They told me that it was just the sensor and I was fine. I didnt drive 40 miles and the oil pressure alarms went off and my engine was totally gone (thrown rod). I call them and they try to tell me that was damage I did before they ever worked on my car. Why, if it was damaged like that before they worked on it, would they even work on it. Why did they not tell me? Instead, tried to get me to sign off on doing the brakes! They are a HACK and it is criminal! I have filed a complaint with the BBB and will make sure that they pay for the repairs (new engine) I have to now get.

Purchased a used car and expected a few repairs were needed. The expensive extended warranty protection plan purchased with the car was as helpful as a pin inflating a balloon. It was worthless. Toledo Auto staff were all pleasant to deal with and very understanding given the situation they were with the protection plan playing run arounds. I went ahead and paid for the repairs out-of-pocket and was pleased with the results and the little damage the bill was to my wallet. Came back several times more with another vehicle as well. It was great to have peace of mind knowing if I had an issue, tow was one less thing to worry over. Ordering parts for a car which there isnt even a local dealer for in Toledo was smooth as well. My only issue is that Toledo Auto Care needs to open a location down here in Cape Coral, Fl. We have a road named after the newspaper there, you could follow that theme and open here too! Theres no other place I would recommend for auto repair than Toledo Auto Care. Miss you guys and my car does too!

They are super expensive and they don’t even check your car. I told them that another driver on the road informed me that my brake light was out and they didn’t even fix it. I had to go back after waiting 3 hours just for an oil change. I felt like they tried to swindle me just because I’m a woman. If you want to maintain your car, find another shop. I highly DO NOT RECOMMEND!

I was towed into Toledo auto care and right away the employees were very friendly and clean, I have no complaints on the appearance or employees. So the next morning after they figured out my issue which was a fuel pump I was told my quote would be roughly $1200 I nearly fell off my chair...So I did my homework and the fuel pump from Auto zone was $81 and I understand these companies order the parts but even if the part cost $200 that would was a long way off. Really must have played on the fact Im a women and Im suppose to be completely clueless on vehicles bc that was way to high. So I had to pay another tow to take me to Schaads Service on Sylvania Ave and was done for roughly $500 and Im already back on the road only took 2 days. So please do your homework or your wallet might get hit hard.

Im from Indianapolis Indiana and came over to visit my family. My truck broke down and took it in what a great job. Thanks Jeff and crew. Awesome job. I will use you again. 🙂

I called about a tow truck as I was an hour away from home and they said they’d call me back. They never called me back and I waited an hour. Then a different tow truck takes me to them and I drive back an hour to get my car and it shuts down at a run light like 1000 feet away. I was stuck in the middle of Toledo and had to get pushed down the street backwards into the parking lot next to them.Update,Please please please do not take your vehicle to Toledo Auto Care. Again my car broke down for the 2nd time!!!! I get it back and it’s still making the noise and I am scared to drive it anywhere. I finally make it home and it last a couple days before making an added screaming sound and smoking in my hood. I had to hurry up pull over and soon find out they didn’t fix what they said they fixed and it caused even more damage. I called for a refund and they said they’d have it towed to them and would work on it again FOR AN EXTRA 300! Never again will I ever trust them. I’m furious.

Very professional and honest people. Had peace of my mind leaving my car there. They only charged what needed to be fixed. I’ll definitely be back and would highly recommend anyone who is looking for auto services to come here.

I took my car to this place because of engine failure, and they did the diagnose and told me to replace the engine. My car approximately costs about $5000,and asked me to pay them $10,000 for engine replacement which is extremely not only expensive, but beyond the vehicles cost, then finally, I found another place which they did it for only $2500. I do not recommend to go this place unless you have a minor issues, they are very expensive, and charges you for diagnosis where many shops did it for free. The only good thing they have is, once you drop your car, they have shuttles, incase you you need some one to take you home or bring you back to pick your vehicle and customer service is okay.

I have a 20 yr old Toyota Camry, drives great w/great a/c & heat. I had a whooshing sound emanating from the left front wheel, over a couple of weeks it got worse. Brought the car to Toledo Auto care, they called me & told me I need a new wheel bearing & cv joint, not inexpensive, but not crazy $$$ especially considering the age of the car. They called again & said they could not get a connection part off due to rust/age, the replacement part was crazy expensive….again, a 20 yr old car. I OKd the work. The next morning I got another call from them & was told one of their mechanics had kept trying to get the connection off & had succeeded!!!!!! I was blown away. I appreciate the work ethic & honesty as much as the repair job.A Happy Customer

I have been going to the Toledo Auto Care (4544 Monroe St.) for over five years. I had brought my Chevrolet Equinox in to be repaired and spoke with service advisor Josh M. in regards to what repairs needed to be done to have my vehicle operating properly again. I advised him to please have the technician check to see if there are any other repairs needed because I do not want to spend a ton of money on an older vehicle being a 2008 model year. Josh had the vehicle inspected and advised to have the rear brake pads, rotors, and parking brake shoe replaced. I agreed to the repair and requested an oil change which was completed for a total of $681.18.I picked up my vehicle after business closing on 7/20/21 and the engine was stuttering with the check engine light on to which I immediately returned it to Toledo Auto Care. On 7/21/21 I spoke with Josh who said he would have the vehicle looked at again. After a few days of “inspecting” the vehicle, Josh advised I needed to have the fuel injectors replaced. I once again informed him after what happened the first time to check to see if that would fix everything and he ensured me it would. I informed Josh I was displeased they did not notice the check engine light and the engine stuttering. Josh agreed to replace the fuel injectors for the cost of parts only and no labor which I felt was extremely reasonable. I had the fuel injectors replaced for $725.28.I picked up my vehicle on 7/27/21 just before closing. The engine is running fine now and I have a strong vibration from the rear of the vehicle. I bring the vehicle back on 7/28/21. Josh immediately came out to go for a ride in the vehicle and agreed there was something wrong. Josh said since the front driver side wheel was releasing more heat than the others, it was potentially a brake caliper sticking. I left the vehicle with Toledo Auto Care once again to get repaired for the third time. This time Josh said I need to replace the drive shaft assembly in order to fix the vibration. I agreed to this repair and the rear drive shaft was replaced for $1,102.30. The vehicle was ready for pick up on 8/4/21. I picked up the vehicle and the rear vibration had improved, however, the vehicle still felt like it was catching on the brakes. At this point, I lost my trust in Toledo Auto Care. I took my vehicle to Auto Connection who informed me my front brake pads, rotors, and calipers needed to be replaced and handled it promptly.I am extremely disappointed with having to write this review as in the past I would always recommend Toledo Auto Care to everyone I came across who needed work done on their vehicle. While they may be slightly higher on prices, I did not mind paying extra to ensure only what needed to be fixed was fixed. Unfortunately, this was not the case. My experience did not reflect their service with integrity claim. I do not know if it was intentional swindling or sheer incompetence. It is safe to say I will not be having my vehicles serviced here in the future after initially planning to be a lifetime customer.

First time customer & would highly recommend. Friendly staff & exceptional service.

Amazing honest service. Their app is next level for booking appointments and record keeping on your vehicle. As long as I live in Toledo this will be where my vehicle is serviced.

We went here to get tires and an alignment and the staff was friendly and helpful. Also it was the cheapest ace we called and we called like 10 different places

My sister and brother-in-law were traveling from Pennsylvania to Washington State and they had an engine fault service now light come on. They spent the night and when I called the dealership, they said it would be 24 to 48 hours before they could look at the vehicle.My brother-in-law had to be back in Washington State on Wednesday, so that was not an option.I then called Toledo Auto Care and I talked with Josh and he said to bring the vehicle in, and he would get to it was soon as possible. We dropped the car off around 8:00 am an I received a text at 8:28 saying my car was all checked in. I then received a phone call about an hour later from Josh. He that the part was being brought down from Detroit and would be there about 1:30.About 2:30 Josh called and said the car would be ready at 4:00 which it was.I was very impressed with Toledo Auto Care and with Josh in particular. He went out of the way to help me and my family out. They provided excellent service and always kept me abreast of the situation. He understood the urgency in getting my sisters car fixed and them on the road again as quickly as possible.In summation, Toledo Auto Care is the finest service you can get in Toledo. Excellent service and care. All the staff were very pleasant, and Josh really went above the call of duty. I highly recommend Toledo Auto Care for excellent service and outstanding communication, using today’s methods of communication to inform me of my sister’s car’s status and excellent workmanship.Thank you, Toledo Auto Care, and a big Thank You to Josh!

Great service and friendly folks. I am very happy with the work they did on my truck.

EXCELLENT, EFFICIENT AND FRIENDLY SERVICE!! THANKS GUYS!!

They were great to deal with. My battery died, and I was out town. My wife was able to get the car over, and they installed the new battery quickly. I wife really appreciated the service, and the introductory gift bag. I would recommend them to anyone!

This was my first time using TAC, and I will return for any automotive needs in the future. They couldnt have been nicer, and fixed my heating issue promptly at a very fair rate. I was called with a quote and the tech went over everything. My car was ready when I arrived as promised. What a great feeling to have heat in the winter and an automotive shop I feel I can trust. I will be referring their services.

They did a wonderful job! From the time I called and through out the entire process of them fixing my sunroof, they were very professional. They called and explained what the problem was before fixing it, then called and gave me a reasonable price to fix it! Everybody was very professional and helpful. They did a good job on fixing my sunroof! Thanks again!

They do good work a lil expensive but they good af

I wont take my car anywhere else. They are very professional, understanding, and thorough. I have a great experience every time I visit. They get the job done right, do it in a timely manner, and check every component of your car to make sure everything is working properly. Thank you TAC for your hard work!

Update:Went in to replace my head gasket, after spending $3,000 and having my car for extactly 1 week (Drove less than 75 miles) my engine decided it had enough and completely broke. Was told something seized up in the engine and that they could replace it for an additional $3,500.... Would not recommend, they dont stand by their work!!

I needed a brake job on my car, I had a discount flier sent into the mail from Toledo Auto Care. I had a total brake job done on all 4 wheels. I also had a wheel bearing on its way out. Loud and humming, you could hear it even with the radio playing. I was more concerned with the bearing but the brakes came second. I picked up my car and spent close to $700 after the discount coupon, as I was driving it home hear come the howl of the wheel bearing. They were closing when I picked up my car, so I had to call back the next day. I asked if they test drive the car and I was told yes. I explained that had ANY tech either looked at or driven my car they would known of the problem. TAC told me to bring it back in and they would look at it. I wasn’t going to pay for the labor charge, because they had most of the assembly apart because of the total brake job. I went around the corner and had it done much cheaper. Wanted a auto service I could be happy with.

I gave 4 stars because my wait time was a little longer than expected due to a new hire starting that day.I have always enjoyed using Toledo Auto Care and recommend this business to friends and family. They do the research to find out what is wrong with my car instead of making assumptions. Their services may cost a little more but it’s well worth it. In the long run you’ll save money because they fix the problem the first time where as their competitors troubleshoot using your money to buy parts they think is causing the issue...and you end up spending more money on parts and labor you didn’t need. I for one like to have the issue corrected.

This place was 10 stars. I recently moved from New York and my grandmas car had a strut issue. I was working from home and the guys came and picked up the car for me which was really helpful. This shop had a quick turn around and they were so professionally. Hopefully, I have nothing go wrong in the future, but if I do I’ll go here. For the Honda it drives a thousand times better.

They were fantastic. Sent detailed information about the car before doing anything and were able to help me prioritize things in need. I drive an older vehicle, so there is always something wrong... They were able to help me develop a long term maintenance plan.

My suv drives like new again. Always professional. Quality work, I am a caterer and do a lot of deliveries. If my car isnt running Im not making money. Toledo auto care keeps me on the road.

I noticed my transmission light was on, so I took my car into Toledo Auto Care on Monroe Street, and they were very polite and professional! I was able to have my car looked at and a technician called me not too long after to say the inspection was completed. A copy of the inspection was emailed to me. The inspection was extremely detailed, which I loved!! There were photos and videos of my car. As a female who doesnt know much about cars, looking at the pictures amd videos really helped me understand what was wrong with my car. The guys at Toledo Auto Care were great to work with, and I know I can count on them for all my future car needs!!

Called for wheel alignment & they were pricey

Very Satisfied every time I take my vehicle in for repairs. The results are handle in a timely matter.. Thanks Toledo Auto Care

“All I needed was a New radiator and they gone try to charge me 1500 on top of the 180 I payed just for them to look at it, they are scammers and I will never go there again or I wouldn’t recommend no one to go here”💯💯

Had a great experience here. Favorite part was their shuttle service. They were very understanding of my concerns. A technician stayed late to finish it on time and they otherwise had phenomenal customer service! Would highly recommend.

Very clean, kind, easy to work with. Great work done! Reasonable price too.

Very professional great information to me concerning my car. I will return when I need car service agents. Also I will recommend Toledo Auto Care

At Toledo Auto Care, I’m always treated with great customer service and care. They are very personable and friendly. I have a classic car that needs special attention due to its rarity and I would not trust my car to anyone else.

Among the best customer service I’ve seen. They are always polite and treat me well.

Two oil changes and Im very happy with their service and their coupons.

Toledo Auto Care is always so friendly, does great work, and is trustworthy. We especially love Travis. Oh, and their Dove chocolates are a delightful touch! 😉

Cody did an excellent job of communicating throughout the entire process. My repairs were completed in a timely manner at a fair price. I really like the text message alerts and online diagnostic report.

The service was courteous and professional. Good communication! They email the diagnostics with photos which is really helpful. They let you know what repairs are needed immediately and what can wait. Very happy with the whole experience!

A few Saturdays ago. I went in to have my AC system checked. Everyone is very well mannered and helpful. I was a little perturbed by the time it took to do a full diagnosis. I was told 2-230 yet it continued to be push back. I was dealing with a time constraint for the day as well as the shop. (They were closing at 5pm and didnt open on the weekend, Which I would be working) after about 2 calls I returned to wait in person. Coming from my time constraint location around 430pmLuckily I was able to acquire a fully finished vehicle (mine) before closer. I was very impressed by the care that went into completing my diagnosis, it was worth all the delay especially now that our weather is ranging between 85-98. They used covers to not transfer oil or grease into my interior. It was completely fixed, with good intentions. I appreciated the breakfast cookie and the goodie bag provided. I use the germ juice before entering my vehicle each time! Thanks so much will come again.

They did an overall look at my truck. Very honest, nice, reasonable price. Very patient with me and all my questions and concerns

Toledo Auto Care is 100% customer service centered and they are incredibly accommodating and thoroughly explain the problem(s) my car needs fixed and the problem(s) that can safely wait. This is all appreciated by this single mom who doesnt want to get strapped with unnecessary repairs on a vehicle! Thanks so much to everyone there!

Josh and his team are great people for your car care.

Services I’ve had:1. Oil change2. Front rotor and brake pad replacements3. Tire balance and rotationI’ve never had such good customer service from an auto repair shop. Josh, the team leader, is always accommodating, always making sure that the process is easy and that his customers are helped as best as possible. I’m more than satisfied with how well his team works.They get back real quick and get you in as soon as they can. The updates via email is nice and the free shuttle is even better. I’ve since moved and will be taking my vehicle to a Toledo Auto Care in a different location. Fingers crossed the team there is just as good as the first!

I literally just left there. Amazing customer service. Thought my car was leaking oil when I brought it back from an oil change from some other place, they got me in today, put it up, and turns out it was nothing but old oil. They charged me nothing! They have a valet service, gave me a $5.00 off coupon, Nick was excellent, the facility is super clean in the waiting room, $10 rental cars, 30 min oil changes, free towing if you present the card they give you. They made me feel like a million dollars and all they did was check my car out. I would give 10 stars if I could. Highly recommended.

After my first visit to Toledo Auto Care, I was left questioning the Service Advisors [Nate] and the firms integrity; and - as a result - the rating cannot be higher than 2 stars. Here is a review for the service to complete a number of repairs on my car between 1/2/17-1/11/17.I do not get particularly emotional about a few hundred dollars so here are the facts so that everyone can draw their own conclusions.1) My front right tire had a dent in the rim, which triggered the Toledo Auto Care to recommend replacing it. Note that an option to refurbish was not mentioned. I assumed that it made more sense to replace it. I was quoted $225 for the part and $45.99 for the labor ($271 total).The car is a 2004 Saab 9-3. OEM parts can be found for 15 rims with an quick Google search. I.e. The first result: $117.67 + $16.58 in shipping. I understand that a certain margin is added and that there is a benefit in the speed at which mechanics are able to get them. However, that proved not to be the case. After a 2 day wait, the wrong rim arrived, and caused a further delay.Upon pick up, it turned out that the aforementioned $225 rim was not new, rather, a visibly old rim with 1 visible and 2 minor chips in it (see photos below). When I asked about it, I was told that new ones are very tough to find and - get this - the RIM CAP (a plastic piece with a Saab logo) made it hard to find and expensive(!) Very clearly, the last comment was meant to distract & confuse a not-so-savvy buyer (Im a white collar guy & look like a bit of a suit so one might think of me as a good candidate to blow smoke over my eyes...). What Nate did not know was that last year I ordered a set of 4 new end caps and replaced all of them. If one were to look at the car now youd find 3 end caps with a white/light gray plastic around the Saab logo and the 4th is a worn one that was allegedly hard to find and expensive (See attached photos). A quick web search will show set of 4 is available for $16-$20.In light of that last comment, it is difficult to believe most/any other statements, but Ill stick to facts.2) The wind shield wiper transmission on the passenger side was not working, while the driver side was.After the repair, wipers are working OK, however, the plastic trim is cracked in the middle. (See attached photo.)$84.99 was added for the inspection of the problem.3) Check engine light.The error code Identifix. Alldata. error code lead to an issue with the ignition system that required a replacement of all 4 spark plugs, all 4 coils and induction cleaning. Total quote & charge: $824.92 for parts, $146.99 in labor, a further $98.95 for induction cleaning service, and the entire cost of diagnostics was also added to the bill at $132.99.$1,203.85I will not comment on true cost of these parts, Ill get a quote from another mechanic and will post another review here. Yet, it is hard to believe that parts even with the wildest margin can add up to $1.2K.So more to come there...The concerning part is that the details of the error code was not even discussed up until 1/10 =the 8th day of car being with the mechanic. It is not clear when the actual work was done.4) Rental car. If you recall from above, there was a several day delay due to the wrong rim being ordered... Yet, Toledo Auto Care refused to cover an additional day for the rental and I ended up paying that myself.5) The shuttle service was quick & pleasant. Thank you.6) Toledo Auto Care will proudly claim that repair process is automated and you will receive e-mail updates with comments and images etc.However, throughout the 9 day process, I only received 1 e-mail and my multiple requests for final e-mail report with details was left unanswered.7) Fortunately, repairs seem to be doing OK as of now, with the exception of the new old rim and cracked plastic trim...I have also attached images of the invoice/receipt.

I gave 4 stars because all though they were professional and very helpful with making me aware what things needed to be fixed with my car, the pricing for the service seemed a little high.

I had a great experience. They were very kind and knowledgeable. They sent me pictures to show exactly what they found and wakes me through everything. I would definitely come back and recommend them to anyone. Thanks for a great experience!

We were traveling and experienced engine issues. Josh ran a test scan and found the issue. He helped us get to Enterprise Car rental so we could continue our trip. He was in constant contact keeping me updated on the repairs and progress. The car was ready and waiting for us on the return trip. Excellent customer care, couldnt be happier!! Thank you Josh and Travis!

Their customer service was great. They kept us updated on what was going with our car. I loved their professionalism, care and concern for the customer.

We were on the highway going to an out of state funeral when we picked up a nail in a tire. Fortunately Toledo Auto Care was right off the exit. Josh M was so kind and helpful. He got us in and taken care of very quickly and we made it to the funeral on time. Thanks for the great service and care.

EXCELLENT CUSTOMER SERVICE! Got front and rear brakes done! They did a great job! Even got a LIFETIME WARRANTY! 👍🏽💪🏼HIGHLY RECOMMENDED! Quoted me 3 hours, got me out in 90 minutes!

These guys are phenomenal! Ive never encountered an auto repair place which was more professional, courteous, and patient, for that matter. They did such a good job that my car sounds like when I bought it! Thank you, guys!

Nothing But good things to say. Very professional, nice, friendly. They kept in constant communication...I knew when my car was being taken back , the inspection included pics of the parts so I could actually see how bad they were, they informed me if there was extra work to be done BEFORE they did it, shuttle service transported me while my car was being worked on, and most importantly right now EVERYBODY WORE MASKS, GLOVES, AND THEY EVEN SANITIZED MY KEY BEFORE GIVING IT BACK. I FINALLY FOUND A RELIABLE AND AFFORDABLE MECHANIC!!

Brought in for A/C inspection and repair. Inspected entire car and provided details of other repairs that I will needed in the future. Professional, excellent communication! A/C works great!

They were very friendly and understanding the work on my car was done very good and I would recommend them to anybody that needs car repairs

Josh, Cody were very professional and helpful. Larry the courtesy driver was a great conversationalist. The price is worth the service they provide.

I highly recommend taking your vehicles to Toledo Auto Care! I have had good work done on both vehicles I have owned since becoming a customer. I have never felt pressured or like they were trying to upsell anything to me. And I feel like I can trust their work. They send me quite a few coupons and you can download their app for more savings!

Great service at a great price! Needed an alternator for our Sienna mini van. Received a quote from a local dealership. It was more than $900! Called Mike Waltz at Toledo Auto Care and received a quote for less than $600 with a five year warranty. Had it ready for me ahead of schedule as well.

Amazing people and detailed work. Spoke to nearly all the guys on the phone and every single one was super cool and kept me informed on my vehicle.

Great friendly service. Were able to fit me in and do the job quickly. Highly recommended!

Total rip offPaid over $1000 for inspection, $127 for 6 spark plugs, one gasket and labor (check engine light back on after a week)They want another $1000+ for rear wheel barring replacementI found another 5 star company to finish that work for $425I would never go here again and I would never recommend anyone to do business here either.

Love that this is a family owned business. Everyone there is very friendly. They keep me informed with everything they are doing. No surprises. Wouldn’t take my car any where else.

Recently took my 2002 Jeep Wrangler in for a water pump issue. I had the car back within a few hours and working great. Took me home and pick me up. They are definitely a professional style auto repair shop I trust them completely with my vehicles.

I am 71. I have owned a lot of cars and been to a lot of auto shops. TAC is one of the best. Always great service. Never a problem.

It took a week to get a estimate, that I had to keep reaching out to them about. They charge for a diagnostic test off top. I didnt need or want it. I had a list of things that i wanted done and they didnt do. And there prices are way to high for simple sh.......Dont take you car here. The mgr Josh will lie to you with a straight face about them fixing your car and when it will be done. The did my front brakes, brake line/hose. Find out later the strip or put on a lug on both my front tires that i cant remove. I called Josh about it, he said they didnt do it and you have to take the front tires off to put brake pads on and line snd a hose. He is a LIAR. DONT WASTE YOUR MONEY Taking it there.

They dont install any pieces to ur car if have it, because they want to charge u lots of money, users, and I forget to mention that the man I talked to he was not nice. But thank u for the owner he was nice to apologise for that.

My total came in several hundred dollars under the estimate!! We literally drive 40 minutes to have our cars serviced here because we know we can trust them.

If your looking for a shop to do quality work and fix your vehicle right the first time go to Toledo auto care! These guys have been open for over a hundred years!! Yes, you read correctly, a hundred years!!! If you drop your car off early enough they usually fix your vehicle that day and they offer you a shuttle service to take you home and to pick you back up once your vehicle is complete! These guys cover all areas of the spectrum in terms of how a business should be ran from the quality of work they do to excellent customer service, even the shuttle driver was super cool! It is such a relief knowing an honest good quality auto repair shop still exists, Im forever a customer with TAC. Even to the cookies they offer in the waiting area are good quality!

We walked in for a tire service. No appointment needed. They fixed my car in less than an hr which was so great. Also , they had complimentary coffee K cups (sbux and DD) and cookies . Super friendly staffs and great service . Highly recommended. :)

They were very nice and helpful both in their store and over the phone. I would recommend as well as come back

Great job 👍 car drive really well thanks for getting me in and good time returning it back to me

These guys are absolutely the best in the business, and I say that as a customer who does most of his own work on a [German] car that I trust almost no repair shops to touch. I found myself in need of some specialized help and happened to be in Toledo for the week, 4 hours from home. Without question, this was my stop. Jason the service manager was better than any I have ever worked with, even making several personal calls to discuss repair options. I now understand why my entire family trusts their business and personal vehicles to him. Monica was more than accommodating at making my appointment and extra friendly on the phone to a new customer! Jeff worked with me every step of the way down to the details of the repair and even took some time out of his day when I picked it up to shake my hand and tell me exactly what he did. Jess at the front desk is a true gem, warm and smiling when taking my keys and when giving them back to me at pickup. The entire staff is a shining example of how businesses like this should run, and they clearly take pride in their shop. Trust me when I say this: save their phone number at the top of your contacts list. I know this Pennsylvania resident certainly did. Thanks again for the help guys, and I look forward to seeing you again!

Needed a second opinion regarding need/priority for work needed. I was about to let the vehicle die a natural death and begin using public transportation. I had a small list of things, and the team helped me prioritize and take first things first. I actually feel like I am driving the vehicle as it was when I first bought it, and it was a previously owned one that was in excellent condition at the time. Thanks, guys. We have a couple things to take care of yet, but you helped me to prioritize!

They have multi flavored soft served ice cream. I had a mint icecream cone dipped in chocolate. Very good. I have never seen so many flavors in soft serve before.

Great service! I had a used car I was considering purchasing looked over here and they did a fantastic and thorough job! They went over all of the issues with us with a detailed printout, including pictures, of everything that was checked. Very friendly staff! I would recommend!

Very courteous and prompt service. Also honest and upfront in price

Honest hard working people. They shuttle driver was pleasant also. They will continue to get our business.

Called and they had the truck towed to them. They were up front about costs and showed work needed done. Professional work with personable staff.

This place is fantastic! Super clean environment and super friendly staff. Went in to get a tire repaired and I could not be happier with the level of service that was provided. Will definitely go with them again!

I appreciated the friendliness and perks the staff offered, however I didnt get my vehicle fixed with you guys because I would have been charged triple what I just paid Midas to fix for me. I was also recommended things that didnt need fixing, according to Midas. Great service but not worth being charged an arm and leg over.

FIRST TIME VERY GOOF

I’ve been here twice now, and both times they took very good care of me. I’m very satisfied with my repairs. I’ve also never had such amazing customer service at any car repair shop. I’d highly recommend to anyone.

Really great experience with these guys and gals! Super super nice and responsive. Emailed me very detailed emails about repairs including pictures of what was wrong which is a first for any mechanic to ever to for me, also received a very detailed quote. Would definitely go here again if anything was wrong with my car. Recommend 100%

I highly recommend supporting this local business. Nate and the staff were absolutely wonderful, keeping me informed throughout my waiting period. The front desk and waiting room is clean, comfortable, and they offer free coffee beverages, and snacks. The staff is so incredibly helpful and kind, they made me feel like a VIP throughout the whole process. Excellent communication, excellent service, and excellent business! :)

Very friendly and competent guys. Great service, always glad to come!

Stellar service and work. Honest, friendly staff. They stand by their warranties and strive to always get it right. Courtesy shuttle is a godsend. Been taking my cars to TAC for almost a decade. Highly recommend to all my friends and family.

TAC has taken care of our vehicles for the past ten years; always friendly, prompt and helpful. The shuttle service and free pit stops are a great feature. They give back to the community too. We trust them.

Great service. I was traveling for work and was in Toledo only for a couple of days. My car started to break down in a serious way that evening. I called them first thing and got me in first thing. They understood I had an out-of-town meeting at noon and did a terrific job diagnosing and repairing the problem economically with time for me to catch the tail end of my meeting. Highly impressed!

Very Friendly staff

Took a vehicle here that I was test driving for an inspection - these mechanics are the real deal! They told me the issues with the car straightforward, they printed pictures, and gave me a price quote of the repairs needed (so I could negotiate with the dealer). Special shout out to JOSH at the Monroe St. location for his friendly attitude and customer service!!!

They had my car for 4 days, testing it to find the problem in the ignition switch. The problem would not come up the entire time they had it. I picked it up, no charge, and have been driving it with no problem, as yet. Hope this keeps up. This is my beater car with 119,000 miles on it. The people at Toledo Auto Care couldn’t be nicer to deal with and I have been using them the last 5 years👍🏻

I thought they did a great job fixing my car and communicating with me. This happened during the COVID-19 pandemic and they worked with me to make sure social distancing and cleanliness was a part of their service. They even have me gave sanitizer when I picked up the car! I will say it was pricey, but then again I dont know much about cars so who am I to judge haha 😅

Found this place highly recommended on yelp and decided to give them a try. I can not say enough good things about Toledo Auto Care. All the work we needed was given to us in writing, and when i decided to hold off on a few of the items for now there was no high pressure to get them done. There were no surprises, and the staff, especially Jason, were all very pleasant to work with. They have definitely earned all of our business from here on out! Thank you all!

Very satisfied because my car runs much better.

Great friendly people. Great service at awesome price.

We have been using Toledo Auto Care for over a year now and cannot tell you how impressed we are with the degree of professionalism we experience at the facility. The staff are courteous, respectful, efficient, trustworthy and thorough. Whether you need routine maintenance, diagnostic testing or mechanical service, Toledo Auto Care will service all your needs and keep you well informed along the way.

When I called they were helpful and nice but I made an appointment for a tow truck at 12:30 and it is currently 1:45 and they still aren’t here. Sucks waiting over an hour in the cold for a tow truck when they said he would be there at 12:30 they better not charge me full price I will make another review after. Complete bs if you ask me.