Will not be shopping here again after the employees were discussing their COVID conspiracy theories in front of me while I was checking out. Totally inappropriate to discuss in front of customers. I only came here since they had the specific product I needed.
My Husband and I walked out of church to discover our battery was dead. We headed over to AutoZone and Gerald greeted us upon arrival. He quickly checked the battery, provided us our purchase options, and installed it with no hesitancy. He was genuine and pleasant. We laughed and talked and he even suggested several restaurants. We highly recommend everyone in need of car parts to stop by and see Gerald!
Came in for a new battery and it was overall a phenomenal experience. Matt helped check me out and install the new battery and all this took no longer than 8-9 minutes.
People are not perfect but they have a good idea. Aleast.
I went in looking for an RV/Marine battery to match our current worn out one. The gentleman recognized my trade-in and we went straight to a replacement that was the correct size with even more output. Great price and worked perfect, Awesome!
Went to buy windshield wipers. Very helpful & friendly. And they installed them for me and then showed me how to check my tires for wear and/or the need to rotate or replace them.
I went in to purchase some Goo Gone, Reggie came out and removed my old baked on back windshield stickers off my beloved 99 Ram for free! Staff at this store location are very nice and courteous. I have purchased other parts in the past and have always gotten great service. Kudos to Reggie!!I went in to get a new battery today for my Kia Sorento. Matt went over the top assisting my in my purchase of a battery and new terminals, and the install in which there was some extra work needed on the old terminal connectors. He is very nice, professional and courteous. Hes a great asset to the store and I will surely be back!! Matt rocks.
We have always received great customer service here. Friendly and knowledgeable. We usually go in for battery issue because we trust they will give us honest feedback.
Stopped in yesterday to get a few bulbs for my car, and the process was fast and simple. The gentleman who checked me out was friendly, and even offered me a special substance to enhance the life of the bulbs. Overall, for someone who is a complete idiot when it comes to car maintenance, it was a great experience!
I didn’t even make it into the store before I was approached and my problem was fixed. Matt met me at the door, and fixed my problem outside. Super-helpful and quick! Thanks!
Leaving for work - dead battery. Jump started car and headed to Autozone. Matt changed the battery quickly including cleaned and lubed terminals and the batt holder. In and out in less than 30 mins. 5 star service!
Very helpful and knowledgeable staff. Many thanks for all their continued help.
Want to go get some wiper blades tell me how come they gave me the wrong blades they even came outside and check my old wipers and still got it wrong
The folks at The Colony Autozone are A+ No matter what I ask of them they always do it with a smile on there face. Thanks AutoZone staff!
The commercial side is a mess, not buying from here no more, choose a different autozone not this one
My Jeep needed to be jumped to start it. Jason at AutoZone checked my alternator first, which was nice since I was just going to buy a battery, which I may have not needed. Then he replaced the battery for free! To top it off, he gave me ten percent off since Im a nurse. He said first responders, nurses, physicians, and military get ten percent off!Glad I came here! My brother, a recently retired Navy Captain, told me to come here. Not the dealership or Walmart. He said AutoZone has The best batteries with longest warranties. So go visit Jason at AutoZone in The Colony.
Great 👍. Svc
Clean, well stocked AutoZone with helpful staff...
Excellent WOW customer service. Brake lights were out and so received help to replace them. Employees are wearing masks and so are customers. Felt comfortable shopping. Thank you
Jason was attentive and quick and even replaced my wipers for me. Thank you.
Great staff.
James had his first day today and did a phenomenal job!! He was able to get my headlight changed and let me know I had been driving with a tool on my car from a prior service (Not at AutoZone)! The manager on duty (he wore a grey shirt and black vest) was also helpful when I tried to get my key fob replaced!! They got me situated in a timely fashion and VERY friendly! Thank you guys again!!
I believe it was Jason that helped me out.I am super lazy with google reviews, but felt compelled to do this one.Went in to replace my battery, but Jason noticed I potentially had a few years left on the warranty. He suggested for me to NOT buy a battery from him, and to see if I could locate where I got my battery from.I received horrible customer service from the company I got the battery from (Goodyear in the colony btw), and said forget them, I’ll buy from autozone.Jason have me 10% off, installed the battery perfectly and expediently, and replaced my wiper blades in a serrated transaction.Five stars form me.
Ask for Matt hes the manager and extremely knowledgeable and helpful and professional.
Weve always had great service!
Edgar Martinez was so helpful and very courteous. He helped replace my battery and was very honest.
Nice staff and usually have what we need.
Helpful staff.
The employee, Chab provided me with the excellent services and instructions. I really appreciate his professionalism.
These guys save so much money by showing me how to do simple things to my vehicle instead of paying mechanic.
Great location, everyone is very friendly and knowledgeable, Jason helped up out so much.
Looking for some auto parts I found them and the people working the was very nice and helpful, thank you Auto Zone in The Colony!
They are always very helpful at this store, and if they dont have something in stock then they can find out which other AutoZone store does. 👍
My left blinker light quit working and instead of going to the mechanic, I thought about Autozone. This guy Edwin was very helpful and installed the light bulb free, thank you🙂
Great curb side service
Good honest people
Didnt have what I needed
Very knowledgeable staff. My Camaro had check engine light and was reading codes for misfires. One employee suggested I try spark plugs before direct injectors. I did plugs and air filter. No more misfires, no more check engine light.
Always convenient local and the staff is so friendly and helpful. They put the service in customer service. I tip them because they go above and beyond. They will go out to your car and double check the issue and look up a resolve if they dont know off hand. The store is always organized and clean and have good hours. They have a daily or weekly special and suggestive sell, which tends to be something you actually may need, but not super pushy about it. They Honor their warranties without a hitch can you believe it? That Texas pond thing.. Yeah NO pond to walk around. Sad face emoji..!
Very helpful! I worked on my spark plugs and wires recently because of performance of my vehicle. Unfortunately, the engine light stayed on. The AutoZone representative helped me navigate the codes my vehicle computer spit out. Gave me a lot of information. I fortunate and will return.
They are continuing to improve on both service and parts. Prices are compatible with the other retail auto parts store. Parts for cars could be better.
AMAZING SERVICE!! I had a horrible experience at park place Lexus and these guys showed me true customer service! THANK YOU
Great service and professional employees THANKS
Employ came to give me a boost, so I could drive up there & get new battery installed, very grateful
Clean store, excellent staff, well run, + great prices!
Great service from reg
What a difference a change of location makes. The staff at this location was so supurb over the locations I frequent. They were fast, friendly and knowledgeable. They even helped me put on my wiper blades. Great job!
Associate was very helpful and knowledgeable of their inventory!
AutoZone in The Colony is my go to store for anything I need for my cars. The staff is super friendly and always at hand to help you get the right parts and accessories. If I can do the work myself, AutoZone is where I go to get the parts.
Good customer service
Staff very helpful. Product in stock. Installed part immediately. A Great help.
I love this store you guys are open late and the guys at work there and woman a very knowledgeable and helpful I have five cars so I visit you guys frequently keep up the good work thank you
Always have everything I need. Simple installs are free by their friendly and courteous staff. Whether its a check engine light or a battery you suspect is going bad thier free diagnostics are great to atleast point you in the right direction. Also thier system tracks all your purchases and the associated warranty information for you so you never have to worry about digging up old receipts or paperwork.
Great customer service and staff one of the sales representative by the name of Reggie was very helpful he fixed a wire on my car that was very nice of him to do for me I really appreciate it thanks Reggie I crown him king of the week thanks for helping me.
Good knowledgeable employees. Great prices and if they dont have a part they will get it that day or the next at the latest
Prices are fair. Employees are quite knowledgeable for a parts store. Will usually do a courtesy install on any part that easy to put on the car. Service is usally fast and polite.
FREE BATTERY TEST:My car wouldnt start. I received a jump and immediately took my car to Auto Zone to have the battery tested for free. They were nice, courteous, friendly and solved the problem. Thank you all so much.
Very friendly personal! Love coming here
Nice people theyll be able to help you out
These men were a great help when I needed it. Good prices, great service - especially Matt.
It was awesome!!! Customer service was excellent. Their knowledge and expertise was on point, which saved me a lot of money and I avoided making unnecessary repairs.
Everyone is always so awsome
These guys are my go to for all of my vehicle needs, I will go to them before I take my car to any auto shop or dealership. Matt in particular is amazing!
Service is perfection! Much appreciated service
Helpful and patience with someone who has zero knowledge and going on what her mechanic said. They helped me get the oil and filter for an oil change and installed a filter for me that I didn’t realize I really needed to have change!!
Very helpful
Everyone was extremely nice, friendly, helpful and knowledgeable!! I was in and out within 5 minutes. Love it!!
This store had everything I needed and the employees were very respectful and patient.
Nice people but slow customer service
Best customer service in my life! when they ask if they can help, they mean it! not only did i need wiper blades for my car on my way home in the rain, i needed help installing them. He offered to put them on before I could ask. thanks autozone!
Excellent customer service, and the employees I have met are always willing to go the extra mile to help a customer.
They folks here are always willing to work with you. Id the dont have the part, they will look for an alt store near by, or let you know when it can be brought in. This store is already considered when I need parts for my truck.
Great customer service from Matt!!! This location is great ill never go amyplace else
Outstanding and helpful staff at this location! Best Autozone I have ever been to.
Service was great! Replaced my battery in no time😁
Great guys, Good store and excellent HVAC unit they got in that store
The best motoring advice and service. Staff there go an extra mile as demonstrated by John J
Top notch store. Guys are knowledgeable and helpful always.
Always great service and attitude from the staff. Very professional
Great customer service, and the two employees I have met are always willing to go the extra mile.
Ben was so helpful. Best service a had in a very long time.
Great service, they even put my battery in for me
Edgar Martinez was great!!!
Helpful staff and wide variety of products for your car/truck.
Knowledgeable team and willing to help with testing battery, alternator and borrow tools.
Found a great deal on an emergency car kit, couldnt pass it up.
They treated me fast, well and very professional.
Close to home and very friendly and knowledgeable!
Cheaper than the other guys.
Fast and friendly at this location. I had just moved to town and needed a mechanic and they provided multiple references.
Great service and people
Decent AZ. Plenty of items in stock and friendly/helpful staff.
Workers are a tad hesitant to help you
Awesome customer service. No better place.
Great service, they have helped change they battery and tail light for us
Needed help with a check engine light. Quick and easy