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ABC Computers Plus
2011 E 5th St #2, Tempe, AZ 85281, United States
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Ro
Review №1

Fast and professional. Oliver was able to get the hard drive for my work laptop updated in 5 hours. I needed it for work the next day, so that was a life saver.Would Best Buy do that for you? I think not. Support local.

Ke
Review №2

Great experience here. My desktop stopped working and they had it back up and running within a day. Saved me a real headache.

Ko
Review №3

When I came in to get my laptop fixed, they went over basic questions and did tell me upfront what the cost was so I can decide if I wanted to continue with them or not. And they did explain the reasoning for the estimate price they gave me. I loved the transparency. Not only that, I think they fixed a purely cosmetic issue for me for free which was nice. My laptop was fixed with two hours and great communication by being notified in email and text that my laptop was ready for pick up. I don’t know much about electronics but I would definitely recommend this place.p.s. if they need to open up your laptop internally it’s like $85 if it’s an easy fix.

Da
Review №4

Okay this is my first review but I took my laptop in due to a black screen and the diagnose cost me $140.. no problem.. My problem is they tried to tell me I needed to replace my entire motherboard and that part plus labor would be over $700.. With further research I opened the laptop myself shorty after going to this place and I literally fixed the computer on my own.. You are really telling me that I do not do this for a living and I figured out the problem like that and I gave them my time and money to fix the laptop and they trying to tell me it would cost more.. I would have no problem paying them to fix it if the motherboard was the actual problem but I am currently typing this review ON MY LAPTOP. Come on guys yall have a shop open and everything! I do not do this for a living.. Almost cost me a grand when in reality it should have costed me $0.. I would ask for my money back but it is okay! Great people but terrible experience...UPDATE: Though the experience was bad at first the customer service was amazing. Got a call from the manager and was very polite and helpful. Refunded me the money. If I ever need help in the future I wouldn’t mind coming back to ABC Computer Plus. They also answered all questions I had no problem.

Em
Review №5

UPDATE:I have been contacted right away after my issue. I am very impressed with the amount of professionalism and service that they have given me. The recognized the problem and fixed it right away. Definitely gained back my trust._________Turns out the part they replaced for my laptop wasnt the right one. Too bad I had to find out after months of it taking it here. Pretty sure I cannot get my money back since its a 30 day warranty. This mistake cost for my keyboard to be completely dysfunctional as well as the touch screen. Tried to blame it on me saying I probably spilled water on it. I took it to another shop, and they told me the motherboard is not supported for my laptop and the keyboard cable thats supposed to connect to the motherboard doesnt fit at all. Its loose. They never told me that, instead just tried to get more of my money by telling ne I need my keyboard replaced. I spent about 475 just to receive my laptop back with problems. Just feel really taken advantage of.

Ly
Review №6

They transfered data from an old harddrive to my new hd, great service

La
Review №7

Awesome, honest guys and great price for repairs. No surprises with costs and guys were fast getting the parts in and getting my laptop back to me. Will use ABC again!

Ar
Review №8

Very knowledgeable and efficient. A well run business where everything is computerized with no opportunity for misunderstandings. Priced fairly without up-sales.

Da
Review №9

They are very nice. :)

Pa
Review №10

If I could give ABC Computers Plus 10 stars I would. My laptop had a series of BSOD and it was impacting my work severely. I tried the big box stores and they wanted to charge to look at it and take weeks to even give me a diagnosis. Oliver at ABC Computers Plus was able to look at my computer, diagnose the issue and get me up and running in a day. Thats great service. If you buy a computer dont spend the money on some box store service plan. If youre computer has issues take it straight to the folks at ABC Computers Plus. Theyve got a customer for life.

Wa
Review №11

Great place, took care of my PC needs and taught me a few things.

Do
Review №12

Great small shop and friendly staff

Ka
Review №13

Friendly, informative and walks through repairs.

Ca
Review №14

I took in a work desktop computer thinking it was the power supply that had gone bad. They concluded it was just a bad on/off button. They charged only the $50 minimum and I had it back the same day. Im going to start bringing my personal devices here.

Sr
Review №15

Scammers.They unreasonably overcharge. They quoted $135 for a simple ram replacement. They charge too high for simple repairs. Please avoid going here.

Te
Review №16

These guys know their stuff. Hard drive crashed. They recovered the data and had it fixed within 24hrs.

Pa
Review №17

I built a computer over the summer, I saved up a long time for this, the gentleman man made me feel at ease about leaving my computer with him, very knowledgeable about the parts i had used and their prices were afforable for what i was asking

Jo
Review №18

Andy!!! He really save my life (in a technology sense) I was panicking my MacBook Air 2015/16 edition started to mess up and the 1st guy told me “it’s the mother/logicboard” so I came to ABC for a second opinion and BAM!!!!!Andy looked at it for a couple of mins and fixed it with no problem... I know where I’m going for all my technological needs now!!! Thanks again Andy and ABC computer Plus

Pa
Review №19

Was very impressed with customer service. Jake was very patient with my son. Never rushed. They custom built my sons gaming computer to his specifications at a very reasonable price. I would highly recommend their services. It was refreshing to see that there still great customer service. Thanks again Jake.

vi
Review №20

Great place and great work. This is the 2nd time Ive been there because of their quality and service. Thank you!

AZ
Review №21

A+++++ service I called/delivered my laptop Friday 6:30pm. They informed me of the likely problem with affordable pricing. Also explained if the fix wouldn’t fix it they wouldn’t charge me and would offer an affordable solution to order a part.Their method of repair was not only quick and affordable they got my machine working in less than 24 hours !!!!Coming from a business owner I can appreciate good service.These guys know their stuff ! Will return for more work for sure !!!

ga
Review №22

They replaced parts with refurbished parts instead of new parts. Yet they charged me twice the amount of a new part. Extremely dissatisfied.

Ti
Review №23

Great staff and service! Will be returning for all of my future PC needs

Je
Review №24

They get back to you quickly and get the work done same day! Definitely recommend them for all your electronic needs, especially if you’re in college!!

Sr
Review №25

Very bad experience. They are charging $240 to add an ssd to my laptop. The same component outside only cost $50 in contrast to their $120 charge. They also use refurbished parts instead of using new parts. Stay away from this place.

Ca
Review №26

I found my new computer shop!- Professional- Quick- Honest- Free Diagnosis/quote- Good pricing (I paid less than expected)- They are open Saturdays as a bonus!- My laptop works great now! (Motherboard/Processor/etc replaced)The last computer shop guy I used actually scammed me. ABC saved the day. Thanks guys. ***They never asked me for a review- they earned it the hard way.

Be
Review №27

Always kind and friendly, up-front and honest about cost and pricing. He took his time to inform me and has competitive pricing. I strongly would recommend him. Fixed my Toshiba with no problem! Thank you so much!

al
Review №28

This was the ultimate customer service experience, Andy was so sweet to me! I came to purchase a PC from him and he asked about my monitor type so that he could give the correct cables, I told him I didnt have one yet and he threw one in with the PC purchase! He also gave me great advice for my video editing needs, Andy is so amazing and nice Im sobbing

Ed
Review №29

Had an issue with my desktop that other shops could not solve. ABC found the issue quickly, resolved the issue and now Im back up running strong. Ive recently brought in a friends desktop with a video/display problem, and again, ABC found the issue quickly and repaired the machine for a VERY reasonable price. These guys are great and are now my go to place for any and all computer issues. You will not be disappointed!

Co
Review №30

Paid a pretty penny for my PC so when it broke down I was expecting a crazy quote. Turns out my issue resolved after a quick system update and they called me to pick it up no charge. These guys couldve easily replaced the hard drive and I wouldve been none the wiser but they didnt. The honesty, reasonable original quote, and top notch customer service will make sure this is my go to PC repair shop when I inevitably need them.

An
Review №31

I went it with a PC I built myself and it wouldn’t connect to a monitor. Jacob said they’d help fix it and did within a couple hours. They kept me updated with each step in the process and the final price was way better than what geek squad was giving. Quick and solid work. Thanks for letting me enjoy my first built pc.

Th
Review №32

Great staff. Answered all my questions and finished everything on time.

Th
Review №33

These guys are fantastic! Very professional and very helpful. Highly recommend supporting this small, local business

Ka
Review №34

They made My computer like New . Yes will be back

Jo
Review №35

I took my gaming computer in to get fixed I was in a real rush to get back on playing and they fixed it perfectly! It ran way faster than it ever did they even cleaned my case dusted it out. Overall very professional service!! They had it done so fast I was actually suprised and there rates are way better than any shop I’ve seen around here.

Ja
Review №36

I had Geek Squad annual service plan. I cancelled it immediatly after the outrageous amount of time and money they wanted to fix my laptop that I had gotten wet. ABC explained everything in very simple terms, honest and I had my computer back in a few days. I cancelled my Geek Squad contract.

Ch
Review №37

Great guys. Fixed my sons $2,000+ gaming computer for $40 and even refused a $10 tip. They knew all about hardware graphics cards that have only recently been announced. I verified everything they said was correct and their advice will save us hundreds when we have them do the upgrade. These guys are real experts. My son is thrilled and I look like a hero.

Za
Review №38

Awesome shop with cool employees. Very helpful and responsive. Would recommend them to anyone.

Ke
Review №39

These guys are dedicated to their craft. Very personable, informative and honest on their evaluation. I have full confidence in their expertise. Deal with confidence. If I have computer problems its the first and only place I would consider.

El
Review №40

Andy has been taking care of our computers for years now. Since the start he has always been professional, informative, and courteous. All around great to work with!

Mi
Review №41

Love going to this place when I need to repair my computer & learn more things about computers. They always listen to your concerns & answer all of your questions. Excellent Customer Service!!!

An
Review №42

I had a Surface tablet that dropped, cracked the screen and bent the frame. Needed a quote for insurance purposes. They knew off-hand at how much it would cost to replace the screen and frame. Spent less than 10 minutes in the store and was very satisfied with the customer service. Would definitely recommend them for any computer issue you cant solve yourself.

la
Review №43

So I just found the best place in the valley to take your broken or slow running computer to,ABC ComputersPlus... I went into best buy and figured that they would help me out and fix the broken heat sync in my desktop. I was charged $40.00 and walked out of there with the same problem as when I walked in... I went to ABC and instantly Jake the tec was able to diagnose my problem and fix it. We then discussed some of the other issues with my old computer, and came up with a solution to upgrade my system to perform better then it ever has. I spoke to Andy the owner and we discussed the best way to upgrade my system without having to buy a new computer... If you want to get treated with respect, and care, this is where you need to go.This place is friggin awesome....I suggest to all of you...GO HERE AND GET YOUR COMPUTER FIXED......NOW... great service, great prices, great place...

Za
Review №44

Professional service! fixed my laptop for me and then some. Jake an employee here was exceptionally helpful. Thank you ABC COMPUTERS PLUS!

A
Review №45

Israel was great!! I had a laptop that I haven’t used for 6 years they fixed it in about 4 hours!! Great service and affordable!! Would recommend for sure!!

De
Review №46

After a great deal of internet research, I contacted ABC and couldnt be happier.My main desktop had been hacked and I wasnt sure whether my tablet had also been involved. On the way out the hackers left a nasty surprised by compromising the sign-in screen so that I wouldnt be able to access my current Windows 10 ever again.Andy, the owner, was preparing to extract my data and reinstall Windows 10 (meaning I was going to have to reset up everything Windows 10 - as well as most likely loose a number of older programs that I had on it - while dealing with the Identity Theft). He called me back to say that the new state-of-the-art app hed been tracking for sign-in issues had just hit the market, hed picked it up and he was already back into my current Windows 10!Andy was so great. He got both of my units up and running beautifully; for a fee was able to pickup, return, and setup my computers since I wasnt able to get out; and answered my many, many questions without missing a beat. It was clear they were being very considerate with the pricing too. Wrapping this, that, and the other into one hour charges. Jacob, was great too.Computers have just gotten so sophisticated that many of us that were able to keep our computers up and running in the past, just arent up to it anymore - ok, or maybe its age. I am just saying that I am so happy that I have ABC on speed dial these days.

Jo
Review №47

Great business, had a ton of issues with my PC and they took care of everything. Andy is a great businessman, when I first picked up my PC some issues were still there. When I took it back to Andy, he took care of everything without charging me a dime extra. The big businesses will screw you over but ABC Computer Repair is an honest trustworthy business and I highly recommend them.

De
Review №48

Great service quick and very efficient and does not try to con you out of your money and make you get work that doesnt have to be done

C
Review №49

I am new to Mesa but this place is very close and in Tempe. The service is fast, fair, less expensive than any other place Ive contacted. I brought in 3 laptops and one desktop computer, nothing was working. When I left I had a clean faster laptop. They have me very good advise on the remaing machines and found it was cheaper to combine the contents is all and presented me with a machine better than anything I walked in with. I had my laptop back in just a few hours, was given discounts on my bill for the non-working donor machines and was charged $110.00. You cant beat their service, friendliness, cost and suburb work. I give them 5+ rating.

Wi
Review №50

A while back I had an excellent experience with ABC Computers in the way they handled my computer repair. Thanks!

Gr
Review №51

Ugh, love these guys. Andy, Parker and Charlie have taken such good care of all my repairs. Im glad I found them and now I wont go anywhere else!SERVICEWhen you come in for a repair, you check-in your device on their portal. Doing so, you get updates in your email on their progress with the repair. I really appreciate always knowing whats going on. They always do a great job with a very fast turnaround time. They always give a very fair quote--they dont nitpick or add stupid upcharges like other places do.LOCATIONI love their location. They are tucked in a quiet industrial area right by Tempe Marketplace. There is always ample parking and its like a 40-foot walk to their door (hey, this totally matters in this Arizona heat lol). They are not in a crowded shopping plaza or mall where you have to lug your stuff half a mile to the store.Thanks ABC!!

Da
Review №52

I came here with a new SSD hard drive and needed to see if I could find a way to reinstall an updated OS for my 2010 MacBook Pro. The guy who helped me (I forgot his name) was amazing and super helpful. He worked with me a good while without charging me. Ultimately my problem had to do with a bad cable that needed to be replaced and checked. I couldn’t have figured that out on my own. I will come back here again EVERYTIME.

Ma
Review №53

I had the best customer experience of all time here. The owner had the patience to hear and check out what the problem was. The free system check is just great. They try to fix the problem with some simple steps and if it doesnt work, only then will they ask for you to turn in. You can track the repair progess online.I would gladly recommend this place for computer repairs and installation of surveillances systems.

Je
Review №54

My father has been friends with Andy for years and every time I enter in the office Im greeted with the up most respect! The team is highly intelligent and knowledgeable with computer systems. They also charge at a reasonable price. Be sure to check them out!

Da
Review №55

I have been using ABC Computers to repair computers for 2 years now and every time I have gone to them, never have been disappointed. Andy has great professional skills, knowledge, and great customer service. If you need great computer repair for a fair price, bring your computer here. Also they fix tablets as well.

Be
Review №56

They were honest and quick. I would recommend them to anyone before somewhere like best buy in a heartbeat.

Ch
Review №57

Brilliant place. There is only one place to get your PC, laptop, tablet serviced and fixed. This is it. Dont go anywhere else. These guys are the best!

Sa
Review №58

I was quoted 200 dollars at 3 different places before finding this place! Found ABC computers plus and 50 dollars later and my phone works better then ever. Thank you guys

Mi
Review №59

I am so grateful that I found ABC Computer Plus.My old Dell Inspiron 15z Ultrabook was showing signs of driver failure and I need my laptop for work. After the third different incident in a month, keyboard failing to respond this time, I decided to get it diagnosed and repaired. I called Office Max and the guy said that I could only drop it off because they were closing at 6pm since it was Halloween They didnt have time to do a diagnosis. I said to him, hey, its only 2pm now. The guy at Office Max said sorry, nothing he could do. I have spent many thousands of $ there over the years and I was not pleased.I called ABC Computers Plus and Oliver answered the phone. Oliver said sure, bring her in and lets take a look. ABC Computers Plus is located just south of Tempe Market Place, actually closer for me. When I arrived there, Israel took a look at my laptop and managed to get the keyboard working for me in just a few minutes. Israel also confirmed that I was having driver issues. No charge !!!I was worried that my old Dell Ultrabook was going to continue to give me problems but I had so much data I was afraid to upgrade to a new laptop because every time I have in the past, Ive lost critical data.Israel showed me a 2018 Dell Latitude with 16GB Ram and a SSP. This was a refurbished model once leased to a big corporation that gets new models every year. The price was just a fraction of a new Latitude. I asked Israel about my data and settings. Israel said not to worry, everything will be the same. I went home at 2:30 pm with my Inspiron Ultrabook working, 3 1/2 hours before Office Max was going to close early for the Halloween holiday.I came back the next day, Friday, and purchased the Dell Latitude. Israel cloned my old Inspiron hard drive to the Dell Latitude hard drive and all my settings came out exactly the same. I was amazed !!! This was the first time that I ever upgraded and didnt lose any data. All my files, photos; even my desktop configuration were all exactly as before. The only difference is this Latitude is lightning fast in comparison to my old Inspiron Ultrabook.Israel took the time to walk me through everything he was going to do and after he set up my new Dell Latitude he checked it out for performance and diagnostic health. I thought the time that Israel spent setting up my new Dell was going to be an extra charge and I was pleasantly surprised to find out that the price I was quoted included the complete set up. Wow !If anyone out there is considering and upgrade to your current device, I strongly suggest checking out Oliver and Israel at ABC Computer Plus.I now have a laptop that looks and feels brand new plus it comes with a 3 month warranty. Why buy new when you can get a screaming deal on a refurb ?I was very impressed with the quality of service and the professional manner at ABC Computer Plus. Never again will Office Max see one more penny of mine. Thank you Israel and Oliver !!!

Ca
Review №60

Went in for a sata cable and left with a lot of great info. Lucas is a great guy, friendly and helpful. Very impressed. Ill be giving them any future business I have.

Pa
Review №61

I love this guy! Fixed my computer quicker and cheaper than anyone else. Going back for my RAM upgrade

Mi
Review №62

Never write reviews for anything, but these guys deserve a 5 star review! Just purchased a computer from a company online and when I received it, it didnt boot. Tried everything with no luck. Went to these guys and got the job done at a VERY cheap cost. Any computer troubles take it to them. They know their stuff!

Jo
Review №63

QuickProfessionalGreat pricesSolid guysGeek squad who?

Da
Review №64

Awesome customer service. Jake went above and beyond to get a diagnosis done on my MacBook—he stayed after they were closed to give me a call following an unusually busy day at the office!

Mi
Review №65

These guys are fast, professional and fairly priced. I received my laptop back good as new in less than 24hrs... Impressive!

Jo
Review №66

Good prices and quick turn around to get my technology back to me!

Ga
Review №67

Recently started a new computer build, needed a MOBO BIOS update to support my Intel Processor. These fellas ordered an 8th gen processor to upgrade my MOBO to support a 9th gen. Got the new rig to post correctly with my new Processor. Would recommend ABC for this kind of thing, new build help, general computer repair. Also its worth mentioning I dont even recall how much they did this for, I think it was even under 100$, VERY fair pricing to get me going on a sweet new rig.Thank you!(Only a month late writing this)

Ja
Review №68

After getting the run around from another larger franchised repair company, I found ABC Computers Plus near my office. The associates there were fantastic! Communication about my repair was clear and I was updated every step of the day! My laptop screen was repaired fast and I couldnt be happier! Thanks!!

Fr
Review №69

I brought my Macbook into ABC Computers Plus with a broken screen. They were very nice and the price was perfect! Very fast turn around too. I recommend these guys 100%. Dont use anyone else until you try these guys because they are the best!

Em
Review №70

Took a company laptop with a bad LCD screen to them at 4:00 and had it back fixed the next morning! Great guys! Wonderful customer service! Thanks again Andy!

Du
Review №71

They did good work but took almost a week long than they stated. Only started working on the laptop after I called in multiple times inquiring about it.

Mi
Review №72

I was having trouble with my monitors so I was calling around trying to buy cable adapters. The guy here talked me through on how to configure my monitor and was very patient. I DIDNT EVEN BUY ANYTHING, yet they still helped. ABCs level of customer service is qua-lit-y! ^-^

Review №73

Took my MSI laptop for a hinge problem. Thanks to Lucas, he fixed literally in an hour while the other places said it would take a day to fix it! My favourite place to go from now on!

St
Review №74

Great service, good staff and always up to speed with new technology!

Ro
Review №75

Own a company with several computers. Been here a few times for repairs. Great job everytime.

Ji
Review №76

Very friendly staff. Helpful and knowledgeable. Will go to them for any additional computer assistance. Five stars!!!

He
Review №77

Broke my laptop screen a while back I was able to walk in get it checked out and they had it fixed in less than a day and the prices were super fair and they were friendly

Ni
Review №78

Quick, Friendly, and low cost! Bring it here. Stay away from the chains.

Ga
Review №79

I have a modular psu missing cables. They offered to test cabling for me for free. Rare to have people care these days. 10/10 dont take your computer anywhere else in Phoenix.

Ke
Review №80

Awesome company I was in a bind with my computer build and they really helped me out very thankful and great service at a great price

Ro
Review №81

I truly enjoy supporting small business. I feel somewhat bad to leave this revoew but i think it should be heard out. I drove 25 miles out of my way because of the awesome ratings on google. I was looking for multiple parts as well as knowledge all of which i would of been glad to pay for. I asked about the first part which was an Ethernet cable as well as how to go about the crimping since i already have the wiring and crimper. I was planning on running it through my bussiness to connect more computers to the internet. Didnt stay long enough to get the reps name who verbatim told me You mean the plastic part... Ohh you should go to frys. Do you know where thats at? I dont think he was rude but when im driving 25 miles out of my way to avoid such scenario. Obviously i know where it is and theres a reason i came to you guys. I just walked out didnt even bother inquiring on other parts and knowledge i was looking for. I will forever believe its poor bussiness practice to reference your customers to competition wether your reps view them as that or not.

Ia
Review №82

I went in for a small-money purchase, had a good knowledgeable conversation about things I was interested in, and was able to get what I needed with no hassle. Although I cant review their repair services yet, I have to say I was very impressed with the staff and my product.

Br
Review №83

Knowledgeable and fair. Highly recommend these guys!

Br
Review №84

Fixed my computer with no problems at all. Excellent service

Tr
Review №85

Great prices... attentive, Im glad I waited... I saved a lot

Sh
Review №86

Went in for a keyboard replacement for my Asus laptop. the staff were very friendly and they also give a good explanation about the different options available...

Li
Review №87

Great spot, my laptop was damaged and they fixed it for cheap.

Ch
Review №88

3+ Because Not keeping us updated

Ma
Review №89

Great guys honest service! I will pass on the referral to all.

Ch
Review №90

Nice guys, swift service, right price!

br
Review №91

I have used them for a difficult hardware repair on an elitepad. they have impeccable integrity!!!! I would use them every time!!!!!

Ru
Review №92

Unbelievable service. Wouldnt ever consider anyone else!

Ky
Review №93

Great service and attention to details.

Kh
Review №94

Always great and guaranteed work

Ca
Review №95

Same day service and great.

Da
Review №96

They diagnosed my computer in one day and fixed the issues.

Jo
Review №97

Great service

Ha
Review №98

Nice guys, professional

Information
17 Photos
98 Comments
4.8 Rating
  • Address:2011 E 5th St #2, Tempe, AZ 85281, United States
  • Site:http://www.abccomputersplus.com/
  • Phone:+1 480-285-5522
Categories
  • Computer consultant
  • Computer repair service
  • Computer service
  • Computer support and services
  • Phone repair service
  • Used computer store
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:9am–7pm
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