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LabCorp
1950 E Southern Ave Ste 101, Tempe, AZ 85282, United States
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PE
Review №1

I never used Labcorp for blood draw. For decades went to Sonora Quest, numerous locations and all 5 star. Recently I had to go to this Labcorp and it was 5 star in everyday. Personally I prefer a few things at this Labcoro location. Zero negatives with either company. For myself parking good with both and road congestion similar.

D
Review №2

Great experience! They saw us as a walk in same day front office was super helpful and friendly. Got result very next day!

Ly
Review №3

Jay did a great job and was fantastic with my son. I cannot stand having my blood drawn but Jay had a relaxing, happy energy and I wasn’t worried at all. Thank you for doing a great job when I was uncomfortable:)

ch
Review №4

Would give a negative star if I could. Dont leave the lobby and waite for them to text you. Youll get skipped in line multiple times. And lied to about calling your name when you were waiting in the lobby after the text message. Or just make a big scene and they take you back first apparently. Bad customer service. Can lead to bladder infections for people who are having to hold it . Shame on you guys!! Not even an apology.

Ra
Review №5

I hate to be a Karen, but my appointment was for a fasted blood test and it took them 45 minutes to see me after my appointment time. Usually I’m a very patient person, but I did let them know I am hypoglycemic and FASTED for the blood work :)

La
Review №6

I had a wonderful experience with Jay!!! He was so kind and sweet and professional! Definitely recommend this location! Fast and friendly service! Ask for Jay!!!

As
Review №7

Do not go here. Pick another location. They are not clean.I went in for a urine test. After they take your test from you. They do not change out their gloves and hand you a dirty pee pen and your ID back dirty. The Paper towel you put your test cup on also has other peoples urine on it. That paper towel is also next to the clean paper towels you wipe your hands with. And yes, that clean paper towel will touch the dirty one. I tried speaking to a supervisor to make a change in their cleanliness. Their answer was “we do not have one.” I Spoke to another worker and they said, they do and couldn’t give me more information to contact the supervisor.I called the customer service and they told me they do have one.Worst experience ever.First time using labcorp never going to this location again. Really upset because they lied to me. And it was very dirty.

Mo
Review №8

Wait times ridiculously long, rude staff, never answers their calls and tests take much longer than quoted time for results

Ja
Review №9

I was hesitant about going to this location after reading the reviews, but my experience there was good. I got there at 6:55AM on a Thursday; there were eight people waiting ahead of me. I got checked in at 7:10AM and finished at 7:30AM. Overall a good experience, not sure why the reviews on here are so bad.

ja
Review №10

Made an appointment online. Was very quick and simple. I was in and out of labcorp with in 15 min of my scheduled appointment time. Was very hesitant about booking for this location after the reviews, but appointment couldn’t have went any better

Ho
Review №11

I don’t understand the bad reviews, my appointment was at 2:30, i was allowed to wait in my car, they called me in at 2:15... got called back 5 minutes later and everyone was friendly. Even when i was on the verge of passing out (im a very sick girl and faint easy) even when she couldnt get all the blood she needed the lady who drew my blood said she thinks she can work with what we got and she wasnt going to push me any further and gave me a cold pack. It was clean, quick, and everyone was friendly. 5 stars for me.

Ma
Review №12

Terrible experience. Delays noone to talk to on the phone. Had to go to the office twice and take copy of my results physically to doctor. Get with it lapcorp!

Sa
Review №13

The staff is so friendly and nice. I got here at 7 and got out less than 30 minutes later. They made the process simple. Definitely recommend this labcorp!

kr
Review №14

Good luck getting ahold via.phone. Ive called 10 times and left a variety of messages. I just want to find out if they have my order. since I went last time.and was turned away because they claimed to not have it. Horrible way to do business!!!!! Now I have to drive there just to ask them in person .

Ju
Review №15

If it were possible to give negative stars I would for this place. I had a test scheduled by the corporate office for a Friday. Showed up to the appointment only to find out they dont conduct those tests on Fridays.2nd attempt was not much better. Although the information provided says up to 45 minute wait, Im already at 1 hour 15 minutes and still not looking good.Avoid this place like the plague.

sc
Review №16

Well it looks like I wont be going here for lab work , obviously corperate doesnt care enough to adress and fix the problem , Im not much of a review checker but this is pathetic and I was going to make an appointment online but they want you to pay upfront ? My insurance covers all of it 👋

Sh
Review №17

Checked in from my phone they called my name and I was in and out.

El
Review №18

Absolutely amazing experience! I am normally a very difficult poke with my record being 18 attempts for a single IV. My average is about 5 tries before they’re able to get the minimum amount needed. I didn’t catch her name but my phlebotomist was a really nice Hispanic woman with brown wavy hair around 40-50 maybe? She was able to get a full vial in 1 attempt. I was in and out of the chair within 5 minutes. Will absolutely be returning here next time

Ra
Review №19

Clean and friendly. Needs more seating.

Le
Review №20

I scheduled an apt for employment drug screening and it scheduled me for this location. I get here and they tell me this location doesn’t offer this service. They give me a paper telling me the closest labcorp that offers employment drug screening is 10miles away or further. Fix your website! This was wasted time and money!

Ai
Review №21

It wasn’t as bad as everyone else is saying. I showed up, checked in and within 15 minutes I had my tests done and I was on my way home. The only thing that was concerning was the door said only 10 people allowed but there was more than 10 and there was only one employee checking in patients then drawing their blood. The lady even let my boyfriend come back and hold my hand when I told her I have an extreme fear of needles. Not sure if that was the safest thing but it helped me through getting my blood drawn. All in all, it was a decent experience!

Du
Review №22

Appointment at 11 am. Tells me they have no idea when a specimen driver will be here, so Im left waiting an indeterminate amount of time with 0 knowledge from the business administration when they can actually take my sample. She just shrugs and says no idea.What good is an appointment?

Ky
Review №23

Friendly and competent front office staff. Clean facility and did their best to run on time. Phlebotomist was professional and confirmed my information prior to the draw (which was not my experience at the Mesa Brown Road location). Will return to this location if needed.

Ji
Review №24

I was hesitant after reading reviews, but everything about my visit was perfect. The staff were all very welcoming, informative and just overall nice! Though the waiting room was crowded, they worked quickly and the wait time was very reasonable. Great experience!

Br
Review №25

Been coming here off and on for a few years because it’s close to my house. The front desk staff is often short and rude with me and lack basic customer service skills. The phlebotomists are always really nice. The computer check in system has been glitchy every single time. In the future I’m going to try to avoid this location whenever possible

Ar
Review №26

Wish I could give them no stars.. They have no sense of responsibility, first of all made me wait for an hour before even checking me in then after the tests were done no update on the reports, never send it to my doctor didnt update on the portal and never answers the call or return the message after 15 days from the day the testing was done. Appalled by their irresponsibility and lack of ownership!!!!

ka
Review №27

Horrible, the girl up front was terribly rude an not helpful. I was not the only person in lobby who felt the way either.Horrible an I will not ever do this again.I will get my blood work done somewhere else

Ja
Review №28

Been here multiple times for a test that requires a drive to pick up specimen. Doesnt matter if you have an appointment or not you will be waiting an hour plus to do the test. 3 times now and have waited over an hour each time.Whats the point of a scheduled appointment if you are not ready when I check in?

M
Review №29

ABSOLUTELY HORRID SERVICE! I dont know when it became common practice to be nasty to customers. These women act like they dont need this job, they are that arrogant and nasty!! There is an older hispanic woman, longer brown hair past her shoulder, at least 50 years old and barely able to communicate in English.... she is the worst. If my health wasnt on the line, i would have left. LABCORP - YOU NEED TO DO SOME INVESTIGATING. These machines arent helping

Mc
Review №30

This was easy & quick! Finally a blood testing place that takes my insurance. All the staff were kind. I’m usually a big baby about needles, but she was very gentle — it was over before I knew it. No complaints! I’m saving this location, and I’ll come again if needed

Ro
Review №31

Rude people. Lied to me. Told me to wait in my car, but be inside by noon because they close the doors. I waited in my car. 11:55 approached door. They locked it in my face. If you can possibly go to any other business I highly suggest it.

El
Review №32

I was surprised and almost shocked by how many people were in the waiting room when I arrived. The sign on the door said that the maximum was ten, but at least fifteen people were inside. Family groups were there when I arrived, and more were allowed in. I kept wondering whether I should leave, but I didnt know whether the waiting room would be less crowded if I were to come back another time. There was only one pen for all the people to handle while signing in. The facility was obviously overbooked, and Covid-era protections were completely inadequate.

Un
Review №33

This place is dirty and understaffed. The door handle has grease all over it and the restroom looks like a hurricane came through it. We showed up early to this location and have been waiting for 4 hours to be seen for a simple service. There are screaming babies in the lobby and they staff is rude.I heard them complaining that 3 of the female staff called in sick today. Guess what its Saturday, someone must have partied too hard last night. These places are a monopoly and get away with having poor customer service and treating people like cattle.Avoid at all costs

Wi
Review №34

You should really think twice about going here. The employees talk about the patients. Instead of doing their job like they should. LabCorp must have a hard time finding good people to work here they do not know how to treat patients with respect and compassion. I called customer service let them know just how bad it was and how badly patients are treated not just myself. No response whatsoever. First Choice phlebotomy comes right to your home.

Al
Review №35

No organization at all, employees need to get trained better. Had heard from patients that LabCorps was a disaster and decided to go today in person as a patient to get routine blood work to see how bad it really is. It is really bad, wouldn’t recommend this location to nobody unless it is the last option.

Da
Review №36

Not sure about some of these other reviews but everyone was completely pleasant and professional. I walked in at 7:01, checked in at the kiosk by 7:05, called up for payment by 7:10, and back in my truck writing a review at 7:24 after having my blood drawn. I’m pleased with the speed and professionalism

Jo
Review №37

It’s Saturday morning they open at 7:00am but the door is locked and no one around what a disappointment

Na
Review №38

Horrible service. Had people waiting since 9am then closed there door so they could go to lunch while they had people there waiting since the morning. Every time my husband wanted to ask a question the receptionist kept telling him to be seated would not let him even speak. Didnt even have a badge to get her name. And then after a long wait they tell him they arent taking his insurance. Horrible service. So he went across the street to Sonora Quest Laboratories and the lady took him in no questions asked and was very polite to to him.

Ja
Review №39

Crowded and dirty with a 2 hour wait, had to get tested today to sick to wait till next week. No appointments on line available till next week, no way to come here on a lunch break. Checked other locations same problem. Wish my insurance still accepted Sonoran Quest.

Co
Review №40

Awful experience. I had an order for numerous test to be done. When my doctor called me to tell me the results were in found out lap Corp didn’t even do one of the test on the order. I was not able to get an appointment for over 2 weeks out, due to the need of my medication ASAP which I needed the test for, I went in to LabCorp explained the situation and asked if they could bump me up due to their mistake, and I know had to take time of my work day to get this done again. They did not even acknowledge the mistake they made and I ended up having to wait over an hour and a half for their screw up!

Mi
Review №41

Anyone knows when you go to get lab work done & do not have an appointment there is going to be a wait....BUT THIS LAB LOCATION WAS AMAZING!!!VERY CLEAN - in the lobby area and rest rooms also. Nice & relaxed atmosphere. We waited approximately 30 minutes with no appointment. I was in there with my 8 year old grandson - he had to have blood drawn for a multitude of allergy tests - AND THE TWO WOMEN ON DUTY WERE FAST, FRIENDLY, SUPER EFFICIENT! My grandson is very scared of needles like most kids and started squirming & crying ...Margaret came over and held his elbow even so that Angie had to only poke his arm once....what a co-ordinated effortless show of teamwork! He calmed down almost immediately as they started talking with him about his stuffed puppy Brownie ... my grandson even checked out his viles of collected blood when it was all done & asked questions! Angie & Margaret are an amazing team and their smiles & true concern to make him smile will stay with mi the whole day. I super recommend this facility! And when my family needs lab work we will come back to this location. And I did notice that the clients who had an appointment never waited more than 10 minutes to go back. Thank you Angie & Margaret!!! You made my day!

Tr
Review №42

Suppose to open at 7:00 and no one showed until 8:00 and several employees did not show up so there was ONE lady that checked people in AND did the blood work! Right now 12 people are waiting

Cy
Review №43

As of lately, this is the Labcorp I have been regularly bringing my daughter. I like this location because they always accept kids. I know it can be difficult what grade school kids, but they even accept infants and toddlers here which is great I have found out, some locations dont. The other day that I was there, there was a lady at the window who was causing some commotion with the pink haired employed. The employee had her speak with her colleague, a Hispanic woman who has been there forever. The lady was being so loud and not even listening to the Hispanic woman as she explained something about wellness protocols. It gets me so upset to always see some rude person causing a huge scene regarding protocols that the lab people are required to follow. The Hispanic woman. Took the event very well. She listened to the issue and did her best to provide an explanation as to how the wellness program works with their labs. she was extremely professional and handled it better than most would have. A bit later she called my daughter back and there was no sign of her being distressed or taking out her frustration when she drew my daughter which I truly appreciate.

Vi
Review №44

Very efficient and rapid lab work completed here. It is close to my home which makes it much easier to get mine and my mother’s labwork done. Been going here for years and appreciate there is a bilingual worker here. She always is willing help explain to me. Always the staff is nice to help with the new changes happening.

Ti
Review №45

Poor customer service. Lady behind the desk loud and uneducated when talking to people, rude and very abrupt when asked questions. I called and left a voicemail with a simple question for the onsite staff before driving down there. They never returned my call, after two days I decided to schedule an appointment and go in. My appointment was originally at 2, the kiosk prompted me 1:45 was available since I had arrived early so I selected it. I still waited over 30 minutes before I approached the staff member for an update. I was told they never heard of my requested test, and then proceeded to tell me his colleague just went to lunch. I had to advise him I had a scheduled appointment over 30 minutes ago, and I had to return back to work before he finally asked someone for assistance? All of this for them to tell me they didnt have what was needed to complete my testing, this is why I asked for a return call in the first place. Appreciate my time and theirs being wasted!

fa
Review №46

Carmen was amazing! Very helpful and listened to my needs. I have an elderly parent who needed some labs done and she was very patient and nice. Will definitely go back.

st
Review №47

This labs cutomer serves is atrocious, not friendly at all. They hurry patients in and out like cattle. No common courtesy. They need better staff.

Ma
Review №48

Great service. Kiosk check in. Appointment on time. Just make sure you have an appointment and you will be taken care of. Tech found vein first stick. Good lab

J
Review №49

Fast service as long as you make an appointment ahead of time. Online check was simple, front office was quick and finally Angie was amazing. She made it painless and she was pleasant to chat with 😉.

ch
Review №50

If you can use Sonora quest do it.Labcorp is cold and impersonal. Waiting room is generic with two magazines no art nothing to distract long wait.Broken check in machines.Hand sanitizer dispenser out of order.No Kleenex tissues out during cold season.And for my lab test 2x as expensive as Sonora quest.Bathroom dirty.Backup of urine samples in box.

G
Review №51

Terrible customer service. My doctor emailed me the lab order form. I did not have a paper copy. I made an appointment, fasted for 10 hours, took time off work. When I showed up, the receptionist would not accept the emailed form. She insisted they needed paper. I asked if they had a printer and she said yes but they could not receive external emails. What??? Completely inflexible. Not helpful. I had to cancel the appointment.

Cl
Review №52

If I could give no stars that would be my rating. I read the reviews and saw they were bad, now I understand why but hey, I thought to myself everyone has a different experience. I came in to get lab work done for my daughter with my 2 other kids and arrived at 8:50, being one of the first people in line. Within the first hour, they called “my name” and nobody walked to the front so I went up and explained to the lady, that she had called my name but the appointment was not for me, it was for my daughter. The lady did not seem to care and did not look friendly at all. All she said was they call up the people by the patients name. I go back and sit down. I’ve been waiting for an hour and a half and when I go in to see how much the wait is, one of the employees in the front desk says he does not know-maybe about an hour and a half. I then tell him I have been waiting since 9 and was one of the first people to check in, keeping in mind that one of the employees assisted me with signing in. I give him my name and my daughters and there is no check in found. So I’ve been asked to check back in. Terrible customer service. Let’s see how much longer I have to wait.

Ma
Review №53

The days are I visit are always on Saturdays. It’s always a long wait on Saturdays at this location. I have accepted this over the years. Just bring a book, your head phones for music and a coloring book to keep your kids occupied if they tend to get stir crazy. When I do get my blood taken, the person is friendly. I’ve had no issues with that. The time only shortens closer to closing which makes sense.

Da
Review №54

I Made an appointment online for 12:45, checked in at 12:35 using Express check in, it said wait time was 8 minutes. They called me to the window at 1 o’clock to go over blood work order and said they would call me in a few minutes. At 1:28 I was finally called in. This place sucks, they are either incompetent or over booking appointments which are every 15 minutes. I believe they called in all the walk-in people before me, so what’s the point in making an appointment!!! I will try a different location next time to see if they suck also, I’m hoping they are more competent than this place.

Ka
Review №55

Hard to get ahold of. Called and left a voicemail and they never called me back.

Di
Review №56

People at this Labcorp location are very friendly and efficient! I have been going to the Tempe location for almost a year now because of my standing order and I am always satisfied with the service! There is a woman named Carmen who speaks Spanish and she is always very helpful and nice!!

Ka
Review №57

After having bloodwork all week in multiple places in my arm, I can confidently say that the tech here was THE best. She was fast and as painless as can be. Thank you!

Ro
Review №58

Does not do drug screenings, huge waits and a waste of time.

An
Review №59

The staff is friendly but the wait is long. I was there 2 1/2 hours for a PKU. There were people that had scheduled appointments waiting over an hour. The staff is good but the system needs improvement.

Da
Review №60

(I dont see Googles graph of customer flow, which in this facility, would be of tremendous value)For walk-in clients, LabCorp has always had this issue of long lines and no idea, sir of an approximate wait time.At this location, I have been lucky to zip thru quickly three times, and once endured a 1 hr wait (Fall, 2018) to be drawn by the loveliest of people.Edit:Also great: I got the results of my (Iron Panel) 27 hrs later -- amazing!

De
Review №61

Absolutely horrible 10/13 lady at the desk was super unhelpful acted like everyone who came in and asked for assistance to sign in was not her job to assist I was supposed to receive a message before they’re lunch break to get help because the lobby was full and my patient can not sit in the heat due to seizures they never contacted me locked the doors I knocked all staff just walked passed me avoiding eye contact they opened the door to let other staff in and no one spoke to me they just hurried to lock the door back absolutely ridiculous wheee is the customer service here

Pa
Review №62

My god. This place is terribly slow and it’s hard to even understand why. Hardly and people in the place. One man told me he waited over 2 hours. Another said his first time here he waited 3. HIRE MORE HELP.

De
Review №63

I read the reviews before I went and I was concerned things would not go well. My daughter had an appointment and we only waited 4 minutes. The staff was friendly and we were out of there quickly. I will definitely use LabCorp again!

Jo
Review №64

Made an appointment online (same day) for some routine blood work required by my job. Check in was very easy with the automated machines they have and the code you are given after scheduling your appointment online. I was seen promptly at my appointment time, and spent no more than 10 minutes in the facility. (It was a Wednesday early afternoon) All the staff were friendly and professional.

Jo
Review №65

I was pleasantly surprised that my service was exceptional. After reading so many bad reviews I almost went elsewhere. Logically if you want to minimize wait times:1) Make an appointment2) Avoid high peak times3) Be prepared with Lab Orders & credit cardMy visit was exceptional and the receptionists were outstanding. You cant always believe what you read.

Sa
Review №66

No staff seem to care that I have called so many times to ask about important details about the appointment(since my mother is disabled and the requirement to fast for multiple appointment errors is crazy.) and the website was minimally effective. One phone number I called NEVER answered.Once I got to the location that had an opening, as noted on-line, (after months passed from referral date) I was told we were not on appointment list. The lady at front office didnt seem to care, or listen, or answer any questions...but I blame the system even more than her.

Br
Review №67

First location on sheet given to me by DR was permanently closed, Second location I show up check in on kiosk, dont get a confirmation number or any idea of how long it will take. After waiting 1 hour lady at front desk who barely spoke english informed me that I would probably be waiting 4-5 hours. These labs really need more competition.

Do
Review №68

Totally automated. No personal service whatsoever. I first went to a location closer to my house only to find out after I got there that they were screening for drug tests ONLY. Came to this location. Over crowded. Forced to check in at a machine. No human interaction at all. Long wait ahead. If this is the future of medicine, let me die.

Da
Review №69

Work was done quickly and professionally but they required a credit card to be placed on file even though I have a full coverage health insurance.

Ad
Review №70

Its obvious the perfect 5 star reviews are payed for. The staff here are rude and dont take any accountability for their clerical mistakes. The 2 stars was for the automated check in service. Too bad they cant fully automate the entire office.. would probably do a much better job than the bodies behind the window.

Br
Review №71

Late opening late coming back from lunch slow moving. 3 time here in a week they claim the dont have the lab orders that were faxed in 3 xs. Wouldnt accept the samples we were told to bring in either

Ad
Review №72

All lab corps are a joke, the kiosk sign ins aren’t tailored to everyone’s situation, their phone voice message does not let you speak to any employees. Only some out of the way businesses do drug screenings! These businesses are the epitome of unconventional, the glory hole of all labs!

Vi
Review №73

Went in on a Saturday morning and the front desk and phlebotomist are AWESOME people. Greet you with a smile and only had to wait 10 min to get my blood drawn! Too top it off she drew my blood without bruising me which is a first!!!

Di
Review №74

Employees are very nice and courteous. Carmen was very friendly with my son and fast. Best blood drawn ever!

As
Review №75

I was told by my doctor I had to come to this place over Senora Quest because that’s how she wrote the order. I didn’t make an appointment figuring it’s on my way to pick up my daughter from daycare. I only needed quick routine lab work. Waited an hour to be seen for 3 minutes. Their website clearly states they take walk-ins!! YEAH AN HOUR LATER! I will never come here again. Staff was rude and the ladies at the front desk did not even greet me when I came in.

Ru
Review №76

Horrible front desk customer service. I wish I had read the reviews because I would have never taken my 86 year old mother there. Even the reviews from two years ago indicate problems with front desk being rude and office inefficiency. Still having the same problems. Why aren’t any improvements being made is my question. I do want to add though that the phlebotomist was polite and friendly. Nice surprise for the end of our bleh experience.

li
Review №77

I will never again come to lab Corp on southern in mesa never been treated so rude to have lab work done there very nasty and mean

Ta
Review №78

When making appointments for bloodwork here, I get in and out fairly quickly. I like their automated sign in as its more efficient. When walking in, wait times vary. Either way, the service here is good.

Pa
Review №79

Sat there over an hour just to find out they dont expect my Insurance!!! Unprofessional to say the least! I will never go there again!

Ga
Review №80

Staff are very nice and know how to handle stress situations very wisely. The other day a women was very mad at the hispanic lady on the reception because she had wait a long time, I think this patient was rude and the employee didn’t deserve that. We should all understand they can get busy and stressed sometimes. Definitely would recommend Tempe Labcorp!

Ro
Review №81

They are good, just busy and full of whiny patients like me. Got more staff pretty nice to you. Vampiring sick people is tough job.

Me
Review №82

Front desk needs improvement. I have wait for more than 20mins. People got her after and have been seem ahead of me. I just keep waiting. And there was only 2 people waiting i was the 3rd one. Now there are 10people here and im still waiting. This is horrible. Front desk needs to speed it up. Takes too long.

Ha
Review №83

I had an appointment at 10:00, checked in at express, and then had to wait for an hour while people who came in after me were called up because they signed the paper check in. Figure out your check in system. Literally all you had to do was write my name on a cup and give it to me so I could go pee in it. At my appointment time would have been nice. Oh and ALSO, last time I was there they sent my bloodwork to the wrong doctor. How do you do that?

Be
Review №84

My daughter needed labs and they were friendly. She has small veins and they did a pretty good job, she did not complained. Work done was fast

Br
Review №85

Worst experience to get blood drawn ever! Wish I didn’t have to give any stars! Was there over 3 hours waiting today! Staff was slow and seemed totally unorganized! I heard they closed Mesa location. Nice! They need to open more offices and hire more employees! Never again Labcorp!

Ch
Review №86

Terrible facility. Terrible staff. No manners. Never a please or thank you at front desk when checking in.Waiting room sucks! 2 magazines. Nothing to distract you except for writing a 1 star review.

Ka
Review №87

Has one person working the front desk and she also is the one who draws the blood.The facility is old, run down, un-cleanly looking. The entrance is in an odd location, making it not easy for disabled or very Ill patients to get to.Its huge but creepy empty.Id go elsewhere. The staff person was nice.Everything else 1 star

Ka
Review №88

The staff here is slow and incompetent. Also extremely rude to their patients. Recommend going to any other Lab Corp unless you want to wait forever.

Pa
Review №89

Fast Service, Polite Staff, There was even a gentlemen ahead of us that wearing flip flops & jammed his big toe on the concrete in the parking lot before he came in. Wow! what a bloody sight, But I was watching & paying attention to how this was gonna be handled. I was impressed the young lady behind the counter didnt miss a beat. Immediately she came into the waiting area& took care of the situation with all sanitary precautions met with no problem.

Ro
Review №90

The front desk staff at this place appears to always be staffed with temps who dont know what to do and/or have zero people skills. Doctors orders never appear in their system! There is no customer service number, so you cant call to check on anything. Always bring physical paper orders or youll be out of luck! Even if you do everything correctly, including bringing paper orders, the experience can be bumpy. For example: I just collected 5 viles of my own poo, and had to deliver them at different temperatures: frozen, refrigerated, etc. In spite of the fact that I took great care to do this, I received a call today that my samples arrived at room temperature to the testing lab and need to be re-taken. Im not happy. But its LabCorp, so Im also not surprised.

Ja
Review №91

Listen to the reviews, automatic checkin in horrible and waited 2 hours to pee in a cup. Its constantly packed. Worth the drive to other locations with better ratings.

KR
Review №92

Margaret (or was it Miriam) the phlebotomist was awesome with my nervous 13 year old and carmen at the front desk was very friendly. I was in and out fairly quickly. However the other person at the front desk looked and treated everyone like she absolutely hated her job. I didnt catch her name but she has a tattoo of a Music note and some striped thing in her hair. She wouldnt help me with the kiosk and told me to follow the prompts. Well duh, if I was able to follow the prompts I wouldnt have asked for assistance would I? She didnt look one person in the eye that approached the desk and everyone that asked her a question was like a complete annoyance to her. No smile, nothing. Geez lady, if youre that freaking miserable there, do us all a favor a quit. Im gonna pray her because its obvious shes totally miserable. As if shes doing us all a favor by working there. Quite the opposite.

Ja
Review №93

It was busy when I went into get my blood work done. I didnt have time to make an appointment so I ended up waiting over an hour and a half. It was my bad I didnt make an appointment so I understand that I had to wait a long time. All of the staff was nice besides the one lady at the front desk. She was the only one wearing grey scrubs everyone else was in green scrubs or had a lab coat on. She was not pleasant to anyone. I needed to make sure bilirubin was on my list to be tested for so I asked her to make sure it was. She was really short with me and asked what my prescription from my doctor said. I couldnt really read it (it was handwritten) and could only make out cbc. She said I needed to go online and pay to get the liver package and have it done before the time she called me back up. So I was stressing out trying to find it on my phone and log into the site to purchase this extra package. Turns out right as I was about to buy the extra package she decided to look at my prescription this time and it was included in what my doctor ordered. If she just would have taken 5 seconds to provide some customer service and look at my paperwork that whole interaction would have been avoided. She wasnt treating me or other patients with respect. That employee needs some extra training ASAP.

Ed
Review №94

I took my kid here for a drawn and everyone was very nice, didnt wait much to be helped. Great service!!

Vi
Review №95

They poked my baby 5 different times & didnt know what they were doing.

Si
Review №96

Took my crying 4 year old to have lab work done and they had patience with him, very nice and clean enviroment. Loved it! Sign in is easy there is a BIG sing where says to sign in I politely asked for it and they gave it to me, it wasnt there because they were signing in another patient, wait time is decent but didnt mind as long as they were efficient and polite with my son.

Ke
Review №97

The Staff was extremely friendly and professional. They took their time yet and care yet were very efficient with my time. No Pain at all.

Ke
Review №98

Carmen, the woman behind the desk, appears to have a punishment system going on with wait times if youre running a little late. She left my order on the desk for over half an hour without processing it until I commented, then put it in the Walk In staging file area, seperate from the appointments file staging bin. Appointments have to be empty for walk ins to get processed.Moral of the story: DONT BE LATE AROUND CARMEN!

yi
Review №99

After reading so many bad reviews I was rally concern about come in but seeing as how this was the closest to my work I decide to take the risk.YES the Walt time can be long if you have NOT an appointment but is not employees fault, Labcorp should spend a little more and staff your locación better.But my increible surprise was the long wait time was because the personal take the time to offer an oustanding service to each patient.Thank you ladies.

Le
Review №100

This place is slow and inefficient. Staff is rude and seems to take forever. I signed in upon arrival and it took 2 hours to check me in(meaning any contact with clinic staff).I was unaware I could make an appointment, but still waiting that length of time JUST TO CHECK IN was ridiculous. Management should be managing something here. Clearly no leadership.

Information
24 Photos
100 Comments
2.4 Rating
  • Address:1950 E Southern Ave Ste 101, Tempe, AZ 85282, United States
  • Site:https://www.labcorp.com/
  • Phone:+1 480-491-4161
Categories
  • Medical laboratory
  • Blood testing service
  • Diagnostic center
  • Drug testing service
  • Paternity testing service
Working hours
  • Monday:7am–3pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7am–3pm
  • Friday:7am–3pm
  • Saturday:7am–3pm
  • Sunday:7am–3pm
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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