From the moment I walked in the store until I picked up my device, Alex was friendly, professional and thorough. After examining my device he gave me the bottom line figure to repair it with all the bells and whistles. He even shared with me which part I really could get by without fixing right away. I got the complete make over, in part because of his honesty. Will definitely be returning for future needs.
My phone had a cracked screen. I been to several repair shops. They wanted to to charge me the price of a new phone just to repair the screen. I went to Drop Fixed they ordered the part the 1st day and phone was fixed the next day. Excellent service and customer service
The guy was really nice I showed him my phone and asked if it was something he could fix he said absolutely. I thought it would take him atleast 24 hours to fix it but he told me to come back by 6 and actually got a text 30 mins later (on my husband’s phone) saying it was done. My phone looks like a new one! Definitely recommend!!
Absolutely a wonderful experience! No one wants to break their phone but their customer service was top notch! The repair was very fast and extremely reasonably priced. Very professional! Excellent manners!
Alex and his team over at drop fixed have helped with multiple repairs and I have no problem recommending them to anyone for cellphone, tablet or even console repair.They do good work and are quite fast. Check them out.
Although my phone could not be repaired, it wasnt due to a lack of effort. They tried so hard for almost a week. And then I wasnt charged for all of their time because they couldnt repair it. Highly recommend!
My iPhone was broken. I walked in there on a Friday morning and the guy behind the counter talked through all the options and the likely issues of what was going on with my phone. They started working on my phone within 30 minutes, and had it fixed within an hour or so. The guy who fixed it had great communication with us and kept us updated with the progress of fixing the phone. I will be using this company for all future electronic fixes! So grateful for their expertise.
Quality work on my phone! I am happy with the results to include the recommendation of using a screen view protector.
I took my grandsons Nintendo switch in to see if they could repair it. Alex explained to me the costs involved and what they would be doing. Unfortunately the switch could not be repaired. But when I went to pick it up, Alex explained what they tried. Service was quick and they kept me informed if its status.
Vary dependable service and professional service. Excellent quality and I really appreciate the courtesy shown. Will do business with Drop Fix again. Real soon.
Alex and Aaron were very helpful. They had my iPad fixed quickly. Very pleased with their service!
Ive used Dropfixed for phones, laptops, and tablets and I have never been disappointed in their service. I dropped off my Surface 3 last week, and even with having to special order a part, my Surface was as good as new today!
Straight forward service, 1 day turn around to get the screen and install it. Both the employees I meet were polite and professional.
These guys have always been good to me. always professional and always offering quality work
Wonderful, affordable service! Theyre quick with repairs and you cant beat their prices. The staff is knowledgeable and very respectful and kind. Id recommend them to anyone!
I am so pleased with all those that work (as a team) at DropFixed. Thank you ever so much for your service
Very professional, my phone looks good as new. My phone was repaired in less than 45 mins. Will definitely go back if I need a new screen.
The Staff were courteous and explained what needed to be done. They gave me and accurate timeliness on when my phone would be repaired and I received text messages when an update occurred (parts were received, repair was started, etc). Will definitely recommend to my friends and family!
All around a good business. Prices are fair, work is done exceedingly quick and well done. Would recommend to anyone needing to get electronics repaired.
Excellent service. My second experience with DropFixed and both were outstanding. Glad we have them in Sumter.
Excellent service in a timely manner. Highly recommend!
I came into the business to see if they could fix the problem on my sisters phone and in about 15 minutes the problem was fixed. Never been so relieved. Thank you so much!
They tried all that they could to fix my husbands phone. But it wasnt recoverable. Definitely recommend anyone I know to them.
My phone wasnt charging. I noticed the charging port was damaged. I love my phone and did not want to buy a newer model. Verizon & Google search gave them high ratings, also location (I live less than 3 mins away). Reasonable price and phone repaired in less than 24hrs.
I will definitely use them again! Very professional, and knew what they were talking about. Took my phone in on Wednesday and got it back Friday. Kept me updated every step of the way!! THANK YOU GUYS SO MUCH!!!UPDATE:: Had to go back because I broke my phone AGAIN (my fault) took it to them an they fixed it AGAIN for. They are great. And prices are so reasonable!! Thank you guys again!!
They delivered ahead of schedule and they did great repair work on my son’s Xbox.
Very friendly staff and amazing quality items/repairs I recommend them to everyone who needs any electronic repairs done.
First class service all round. I could not have asked for more.I will certainly use Drop Fixed again and recommend to any of my friends that require a screen repair.
Returning customer. No complaints. Great customer service.
I my phone screen has had multiple repairs by DropFixed and the service has always been good. Aaron is friendly and sincere and the repairs are always done quickly! I highly recommend this business!
I have had several iPad screens replaced by the guys at Drop Fixed and it is always a pleasant experience and they do a great job!
In and out and they did what they said and ready when they said. Affordable work. Couldnt ask for more.
Very friendly an very helpful... I would recommend going to this place first before going anywhere else. Especially if you live in Manning because they will charge you an arm and a leg for something it doesnt need to be done
This is the only place I go for any of my electronic repairs. They are awesome!
Great staff, good maintenance. I would recommend to anyone who needs a phone repaired.
They make sure your taking care of! Ive been coming toThese guys since high school! They have stepped there game up and response time ! Be sure to check them out! I just wish for some phones they dont charge the same as Apple products bc that defeats vc the purpose ! Another down fall is there arent any discount for FIRST RESPONDERS ! Other. Than that these guys are fantastic 🙌🏽
I was very upset with my screen being broken but the young man had a solution for me I am pleased and will be back to get my phone fixed properly.
VERY GREAT COMPANY AND CUSTOMER SERVICE!! I recommend anyone to them !!!! 💪🏾
Very kind, professional, and with quick turn around. I will be recommending Drop Fixed! Paul Goff
This was the only location which could fix by moto g play not only in the same day but within an hour.
Very Knowledgeable and very helpful and I was very please with the service they provide
They did a awesome job explaining.What was going on with my son nitendo switch.They also fixed it.I will continue to take me electronics to them.
I highly recommend this company. The staff were very helpful and courteous. The cost was less expensive than other companies in Town. I did not feel pressured or like they were trying to take advantage.I do not know the names. There were 2 different ones that helped.
Anytime I have ever had phone issues they are definitely my go to place. Great pricing, Great turnaround time and amazing customer service.
My son’s IPad was shattered beyond all belief. I walked in, dropped it off and it was done in an hour and 15 minutes which was record time! I love this place, the employees are great and very professional!
Greeted me quickly and fixed my phone the sameDay. Communication was great
So far, so good.I was lowkey skeptical when I first showed up because of how simple and quick the process was. I never had to get a phone screen fixed, so I was a bit sus (suspicious) once I got the phone back (i slightly had to push the screen back into the iphone). I hope everything works as it should. Other than that, everything went pretty well. The communication process of letting me know when my device is being prepared and when it was ready for pick up was quite convenient.Good customer service-I spoke with Patrick and he was nice. The other guy(I didn’t get his name, sorry!) was also professional with chill vibes. I would recommend. Good prices as well.
They were very helpful and quick repairing my sons phone. And very nice staff. If anything every happens to me and my kids phone I would go to them
Thank you so much ❤️
DropFixed was recommended to me by a coworker. About six months ago I dropped my iPhone 7 Plus at work and cracked the screen. They did an awesome job and got it done in just a few hours. Well earlier this week I managed to smash the phone again but a lot worse than last time and Apple even permanently disabled the phone. I didn’t know if the phone was recently backed up but thankfully the skilled professionals at DropFixed not only saved all my pictures, files, and contacts on the phone( the phone had not been[actively] recently backed up), they were able to fix the phone. My phone was refurbished. I can already see a huge difference in the operation of my phone.’ I can honestly say that they have it working better than it did when I purchased it. They are always polite, courteous and friendly. Excellent results Thank you very much.Demetra Ohlen
Everything was good at my first experience I would definitely recommend drop fixed to everyone
Very respectful employees who can fix a phone at a reasonable price and time.
Very professional. Fast service, definitely would recommend.
They ordered & got my screen in only 1 day & fixed my smashed Galaxy S20 screen & lcd in less than 2 hours! Very knowledgeable and friendly guys, too!!
Knowledgeable, quick and well priced
Repaired my iPhoneXS for a reasonable price.Everything was exactly as promised - on time and correct.Easy to work with and very communicative.
Responded very quickly on their Facebook page with total price to replace a battery in a Motorola Moto Z. They had to order the battery but only took an hour to replace it and returned a very clean state. Have had this kind of service and quick repairs on my tablet, laptop, and now my phone. Highly recommended these guys for any repair that requires any micro-soldering or level of expertise that small electronics require.
Very fast & affordable & kept me up to date definitely recommend!
Great, prompt service. Very satisfied.
Did a good job on an odd job, did it quickly, and the price was right on point.
Very efficient and was so kind
Service was phenomenal. Fast service, great communication. Excellent transaction.
Great price and fast.
Was blown away by the speed and price of service received. If you are looking to get a Nintendo switch fixed this is the place to go. Everyone there was very helpful and customer friendly.
Alex, was quick to help solder a new fuse on an old circuit board. I recommend for anyone who needs help fixing small electronics/computers.
The charger for my Resound hearing aids stopped working, making my hearing aids useless. To purchase a replacement from the manufacturer would have cost $400!However, I took the charger to DropFixed and they quickly determined that the USB port was damaged. Although this was a new type of device for them they repaired the charger in two days and only charged me $20!I highly recommend this business for repairs on a variety of devices - now including hearing aid chargers.
Honestly the best place I have been to get an electronic fixed. It was very clean and (who I am assuming) the owner was super nice. I decided to reshell my nintendo switch, much to my dismay I messed up my right trigger one way or another. I reached out to them and they said they could give it a try. Within a couple hours the part was changed out and brand new, completely fixing whatever I had messed up. I will most definitely be bringing my other joycon to Drop Fixed to be reshelled to avoid another mishap. Thank you all so, so much and I hope you have a Merry Christmas and a blessed New Year!
The phone i got from them broke the next day and also bad service
Very responsive and on the spot to repairs, next day even. Extremely satisfied.
Fast and amazing customer service!
I took my PS4 in recently as all the plugs were short circuited. Unfortunately, a few plugins like my camera and usb still doesn’t work so my safe mode is unusable. Actually new problems arose a day or two after I got my PS4 back. It was subtle but then the degradation of the software of the PS4 began to happen. All of my games became corrupted with the system itself shutting down at random, promptly showing a CE error everytime. It’s completely useless at this point for me. I appreciated the help though. It was quick and they were professional. Unfortunately, I feel a lot of issues came out of this instead of resolution.
Incredible service! Fixed my wife’s MacBook of water damage. Very reasonable price! Significantly less than what I thought it was going to cost.
I asked them to factory reset my computer and replace a cracked frame. They somehow broke the display making the laptop useless and then lied and said the display was broken when I gave it to them.
Very good experience..
I wouldn’t go anywhere else the guy behind the wall knows he’s stuff !!
Very good customer service
Went in to get a quote, was told it would take 10 days before the parts would be in(it was around holiday time), got a ticket number, never got a call back, and ticket was closed.
Fair pricing and good communication.
Got my little brother phone fixed today , fast and very reasonable price... i would recommend
I took my sons PS4 there to have it fixed. The fan was running very loudly and sounded as if it could take off. Drop fixed was able to replace the fan quickly and it ran quietly for a few days. Unfortunately, the fan inside the PS4 is loud again. So, although they were quick to replace the fan, the problem truly wasnt fixed as the unit runs as loudly as ever. Gave 3 stars for quick service and reasonable price
Very speedy and quality work!
My phone was fixed in under an hour, great service 10/10
How much to get a iphone 6s fixed?? The screen is cracked and has ink in it
Alex and the team have been doing my mail in repairs for board level work for the past couple of years. They have never disappointed me. I have only had a couple of issues where something had to be resolved again and they went beyond to make sure I was satisfied. Even tho I was a customer to them they knew my work sent to them was customers for me and time was crucial in some situations. Turn around time has even improved in the last 7 months. I highly recommend them for all your board level repairs for they are quick to respond and efficient in what they do. Thank you Alex and the team for all you do for us here.
Had my Droid turbo battery replaced. Everyone was nice and polite. Much better experience than a carrier store. Price was extremely manageable. If you need a repair, see Dropfix first.
Best micro soldering place around! There is no one else I trust my personal devices with or my customers. The team at Drop Fixed are always great and have a fast turn around. I have been doing business with them for years and plan on doing so for many more years to come.
The gentleman there were very helpful and considerate while helping us fix our device.
Great to do business with, they are professional and polite. Highly recommend it!
They were absolutely great , I didn’t catch the mans name that I checked out with but they did wonderful and didn’t charge me for my iPad since it ended up not having the issue I thought. I had an issue and fixed my iPhone vibration issue without charge. I would go here first in sumter before any other place. They are honest and don’t over charge.
I wish they were open on Saturdays. At least a couple hours!
I had my laptop screen repaired there and it was a great experience they beat their given time line and Ive been running the laptop for about a week now and it still works amazing. Kind and courteous service would definitely recommend this place.
Great for phones but bad for consoles. I went to get my ps4 fixed it took weeks... then we went there for them to tell us it’s fried
My needs were met promptly, by their helpful staff.
Alex and his team are great! Fast, honest and always happy to help. Thank you for saving my device!!!!
Cheap and fast! Great service! Thanks again!
They are awesome awesome and very knowledgable
Always fast and efficient
I can’t recommend them enough. They handled a really time consuming job, fixing something for me that I unfortunately messed up. They were patient (answered a lot of my questions), friendly, and the work they did was outstanding. They even on one occasion stuck around after close when they didn’t have to, just to confirm with me everything was working correctly (which it was). If you have any repairs, please use Drop Fixed! I’d like to see more businesses like this one do well.
Exceptional service, mailed in my iPhone X for repair, they had shipped it back same day! very reasonable pricing, Thank you!-Jonas