On my last payment, they decided to add on a $35 late fee and told me I was late on some payments and then told me it was because I didnt make my payments on the same day each month, then the other lady on the phone at the same time was telling the person on the other end that they were waving late fees due to COVID-19...I WAS NEVER LATE ON MY PAYMENTS, WAS TOLD SO LONG AS I PAID BEFORE THE 10TH EACH MONTH I WOULD NOT RECEIVE ANY LATE FEES, I DIDNT PAY ON THE SAME DAY EACH MONTH BECAUSE I WAS OUT OF STATE VISITING FAMILY, AND WHY THE HELL DID I HAVE TO PAY $35 IN LATE FEES WHEN YOU ARE WAVING LATE FEES DUE TO COVID-19???!!!NOT HAPPY AND I WILL SPREAD THE WORD ABOUT YOUHAVE A NICE DAY AND YOU CAN MAIL ME A CHECK FOR $35

I was greeted with smiles and energetic people! The customer service was excellent! Please go see them, they will take care of you with an pleasant smile and a willing to help you attitude! The Best!!!!

I was able to go in and get the help I needed and learned more about loans and how they actually work! Thank you ladies for taking the time to explain!

Gloria went out of her way to help me...very professional and caring... Excellent service..

Waited 20 minutes for service. Was immediately skipped by the staff for someone that just walked in. Extortion level fees. This place should be your last resort/no other choice only.

Service was terrible. Manager was rude and condescending.

Bad service and the people was rude

Worst costumer service of any business Ive attempted to use.

They Suck