Ed was a life-saver when I got myself in a computer jam. He quickly helped me solve that problem and then helped me get the maximum set up for a pesky old wifi extender. (In the meantime, he sped up an old computer while we were waiting for things to reboot.) It was also very helpful that he lives in North Stamford and has to deal with Optimum like the rest of us!! I highly recommend his services and will certainly use him again for computer issues and advice.
Ed came to help us with a number of technology related issues, including installation of new software, data recovery and hardware configurations. He came to our office very quickly after I reached out to him. He did a great job fixing all of our issues and we would certainly call him again. We finally feel like we have a reliable, good tech guy for our small office now. I would highly recommend using Ed and Resource Systems.
Tweaked my computers better than factory new.I am now a more enlightened client/consultant.Ed has abilitys beyond the every day consultant.Able to understand the laymans non tech terminology, of described problems they may be having with their network/computer/mail etc....Thanks
Resource Systems has been invaluable in my personal and business dealings. Ive used Ed long before his company was developed, and when I was living in Stamford. Now that I live in Florida, I continue to use his services via remote access. So wonderful!! Thanks Ed for your prompt and caring service.
Ed has been helping to support my work and home computer networks for 15+ years (as well as for my extended family.)He quick to respond, and able to diagnose and fix problems very efficiently.In addition, Ed is a super guy to work with, and has a great sense of humor.Look forward to working with Ed in the future.Hall
I would highly recommend Edward Kivell for your IT/PC needs. He has upgraded my son’s Dell laptop and successfully repaired and re-imaged my niece’s Mac laptop. Both with excellent results. Ed provides timely communication updates, pricing, and provides you with the information needed to make decisions about your computer.
Fantastic computer consultant. Able to diagnose a problem and quickly determine an effective solution. Recently, Ed was able to remove a virus from my computer and save all of my data. He has removed all of the aggravation that I used to have in trying to deal with the technology aspects of my life.He always explains what the problem is in clear, concise terms and typically presents a number of solutions to select from.
Ive used Ed for years for all of my technical support and computer needs, he is invaluable to my law practice. He recognizes that our computers are vital to our business and he resolves all of our problems quickly and thoroughly so that there is little to no interruption of daily business. I highly recommend him.
First rate guy who knows what he is doing. Ed fixed my problems quickly and efficiently and advised me on other matters such as security and hardware, which I had not given any thought to - all part of his great service. I would not hesitate to recommend him.
Ed has been a reliable computer consultant to me and my firm for over 10 years. He has been prompt to return calls and to come and repair our computers quickly. He has also consulted on the purchase of new equipment and always selected electronics which were appropriate for our needs and within budget.Importantly, he has kept up with updates of all electronic equipment so that he provides advise and assistance to meet my or my firms changing/growing needs.I highly recommend Ed for any electronic needs you may have.
Resource Systems has been an invaluable asset to our company. They provide excellent service and are extremely knowledgeable. We feel very confident that our IT is up to date and runs well virtually without interruption.
Excellent Computer consultant. Able to diagnose problems quickly. Explains trouble and solution in clear, understandable terms.Has designed and maintained my home and work computer networks for many years. Has the unique ability to think outside the box when finding a solution to a computer ailment.
Ed is one of the most knowledgeable computer consultants I know. His information is always so very helpful. His level of expertise is second to none. And he is a joy to know.
Ed Kivell is a highly responsive and knowledgeable computer consultant. He has resolved problems for me on many occasions, reliably and expeditiously. He has a penchant for client service, as well as the necessary expertise in computer hardware, operating systems, and apps to go along with it. That is why I have been using him for more than 20 years and will continue to do so, without question.
Able to resolve computer issues regardless of platform - Windows or Mac. He has networked the Mac computers around my home and has also provided remote access. Ed is able to translate my computer desires into reality.
Ed Kivell - wish I had known of him years ago - would have saved much time and expense, dragging my MAC to retailers. He immediately identified the problem, explained the relevant factors, a pleasure to work with for someone whos been accustomed to HelpDesk resources. Hes a great resource for my business. Ill never call anyone else. Recommend highly.
Has supported my computers and network for a number of years. This support extends to Windows and Mac. Excellent diagnostician. Takes the time to explain a problem and offer several solutions. Highly informed about the latest developments in the technology field. Has remotely accessed my computers to resolve a problem. Has always satisfactorily completed a computer installation or IT problem regardless of the complexity.
We have been using Resource Systems to solve all our IT/computer problems both at our company and at home for over 10 years. Ed Kivell has configured, installed and upgraded computer networks, servers, WiFi and backup systems for us. He is knowledgeable, efficient, and courteous. He is easy to access and always readily available to help with any problems that arise from software crashes or hardware malfunction - even nights and weekends! I recommend Ed very highly.
Ed is efficient, knowledgeable, reliable. Offers a great price, explains what he is doing as he does it and showed me how to correct my problems in the future. I strongly recommend Ed plus he is funny!Rosarii Falvey
Resource Systems brings a calm and comprehensive expertise to broad network issues, as well as simpler tasks, such as SKYPE-ing. A real problem-solver and pleasant to work with.
I have had Ed Kivell help me for the last few months to overcome some of the computer problems. He is totally professional and renders help very promptly. I would recommend him to anybody requiring assistance.Gerald Sorell
Thank you so much for the many years of great service you have given us, especially your immediate response time. Dont know what we would do without you.
Resource Systems continues to be a super reliable computer consultant company. We get prompt response when we run into trouble and its a comfort to know people who are very familiar with the type of software we use in our manufacturing businsess.
Ed worked on my Macbook. He returned it quickly and was able to stick to the price he quoted me. He is a real professional.
When my computer goes haywire, it is a relief to get in touch with Ed. He is an amazing technician, and a nice guy as well!
Eds services have been used to set up computers and solve computer problems. He is very willing to answer questions and give advice on using computers.
My son has a pretty expensive Samsung PC that is good for gaming. Samsung hasgreat PCs and televisions, but is not known for having good support.The PC had a fatal disk problem shortly after the warranty expired. Ed couldhave charged me a substantial amount of money to get it going again, but instead,he helped me negotiate a free repair by Samsung. At that point, I had all ourfiles back on a new hard drive, which was good. He then helped me finda solid state disk at a great price, and we upgraded the machine so that itis incredibly fast.I could have spent $400 to get the laptop repaired, but spent half that andgot a far faster machine back. Whats not to like?