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Russ Ramsey - State Farm Insurance Agent
3255 W Iles Ave, Springfield, IL 62711, United States
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Comments
Ka
Review №1

My familys been with Russ for years now. Never had any problems. Great customer service!

Kr
Review №2

Russ office is top notch! Weve worked with other State Farm agents in the past, but none who have offered the first-class service weve always gotten from Russ team. When we first switched our policies over from another State Farm agent, Russ was able to identify several discounts that wed been missing out on for years with our other agent. Not only did he apply those for future premiums, but he also was able to back-date the discounts to get us a reimbursement. As our needs have changed over the years, all it has taken is a quick call or email, and our policies are updated and/or our questions answered about the best options for our family. If youre looking for a competent, personable, and truly great person to work with, Russ is your guy. I really wouldnt go to anyone else for my insurance needs.

Am
Review №3

Been with them since I was 26 years old

Ja
Review №4

Words dont come close to describing the EXCELLENT service we received from Russ and his staff following a recent accident. Quitting an insurance company after 51 years, we had been clients of Russ Ramsey and State Farm for less than one month when the accident occurred. (This other company could not come close to the bundled auto and house rates we got from State Farm.) Russ and his staff were right by our side from 2 minutes after the accident until final settlement. We could not have been happier with the way and speed with which our claim was handled. Russ and his staff are attentive, courteous, and totally in front of all actions. I wholeheartedly recommend Russ and his staff!!

Sc
Review №5

Russ Ramsey has been a huge help to my family in making sure we have the appropriate insurance on all our vehicles, home, and property, as well as the proper life insurance for all of us. He has also been extremely helpful in working through our financial investments. Russ is both very knowledgable about the products and services he provides AND just as importantly, a good mentor and friendly advisor in what can be very difficult and overwhelming decisions. We appreciate his door always being open and ready to help us at all times. We give Russ Ramsey and his office our highest recommendation!

Ky
Review №6

The people are nice enough, but SR-22 states that in order to maintain your license, you must carry insurance, or proof of financial responsibility. But they wont give you insurance at this branch BECAUSE you dont have license at the time your trying to purchase it. They dont call it SR-22 here, folks. Its CATCH-22.Also beware they took my payment knowing I didnt have a license then called me two days later to say they couldnt insure me for that very reason and that refunding my money would take two weeks. If you have or think you might have SR-22 dont come here or at the very least dont pay a year up front, itll take a minute to get it back. Hope this helps.

Ia
Review №7

I just recently moved my home and automobiles insurance to Russ Ramsey and State Farm after a friend referred me. I was really impressed with Russ and his office level of service. He spent all the time I needed to work through my needs and questions and I was pleasantly surprised because I had good insurance already but i ended up with better coverage at overall lower price and I felt valued.

Co
Review №8

Russ and his staff are very welcoming. Great people who will take the time to help!

Al
Review №9

Great agent with years of experience! My wife and I rely on this office for more than just our home and auto insurance. We have our life insurance there as well as a savings account. There isn’t much this office can’t do!

Ja
Review №10

Great staff, especially Kayla. Can’t remember her last name but very helpful.

We
Review №11

I have been with Russ and his team for years. They are always willing to go the extra mile and spend time explaining different options that are exactly right for me.

Au
Review №12

Love Russ and his staff! Great agent!

As
Review №13

I’ve had a great experience with this office. The staff have always been friendly and helpful when I’ve called into the office!

Sh
Review №14

Ive been with this agent since he took over this agency and Ive never met him. Staff turnover seems to be an issue. Seems like it takes more than once to get something accomplished

ca
Review №15

The service Russ Ramsey State Farm provides is awesome! They always take care of my insurance needs!

Do
Review №16

Appreciate the personal touch I receive with them!!

Ch
Review №17

Russ and his staff are very friendly and helpful!

Da
Review №18

Amazing to work with. Very knowledgeable and helpful.

Mi
Review №19

Very friendly and eager to serve!

Tr
Review №20

Professional and friendly!

Information
51 Photos
20 Comments
4.9 Rating
  • Address:3255 W Iles Ave, Springfield, IL 62711, United States
  • Site:http://www.rusramsey.com/?cmpid=quib_blm_0001
  • Phone:+1 217-546-7769
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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