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Jake Pembrook - State Farm Insurance Agent
2121 W White Oaks Dr ste a, Springfield, IL 62704, United States
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Comments
An
Review №1

Jessica handled most of my work and she did awesome. Before her, I had no idea what what my coverage meant, I always just wanted the cheapest no matter what. She broke everything down for me and explained exactly what the different coverages mean so that I could make an informed decision on what to purchase to protect myself and my family in case of an accident.

ty
Review №2

I’m not usually one to write reviews but credit is due... I’ve dealt with numerous insurance providers but none of those experiences have left me as satisfied as State Farm has and continues to do. Specifically, Branden Lawrence has always went above and beyond to get me the best policy suited for my needs. I’ve called him multiple times for changes to policy due to moves or added coverage and he always reply’s in a timely fashion, even when it’s not during his work hours. I will always go through State Farm and always work with Branden because of his professionalism and honesty. Branden is an exceptional insurance specialist and an even better human being. I highly recommend him and have no other plans other than working with him for all of my insurance needs.

Al
Review №3

State Farm saved us so much money when we switched! Brandon Lawrence is our agent & he made things so simple, quick & easy! He is always on top of things & willing to answer any questions! I would highly recommend State Farm, I know my husband and I will never use anyone else!

Al
Review №4

Ethan King has been sooo helpful. After saving me some money and getting me setup with a new policy, he’s always so fast to respond and answer any questions I have, he goes above and beyond to ensure I have all I need. That kind of service can’t be taught, you can tell he’s a kind hearted person who makes his clients needs top priority! Thank you Ethan!!

Ly
Review №5

While working with Branden his team processed our policy completely & professionally — we started the conversation mid Jan and saw it thru to completion ! Jake and his team are equipped to help clients successfully without being able to meet in person ! ThanksIf you have insurance needs during the current pandemic - this office is set up to make it happen !

Br
Review №6

If youre looking for a great insurance experience, this is the place! Ive worked there for 5 years and will help you with your insurance needs from Home/Auto/Life Insurance to Banking and Financing options. We are a one stop shop for all.

Ma
Review №7

Absolutely the best Insurance I have ever had. And the customer service is astonishing. I recommend Branden Lawrence to anyone who is trying to find better insurance.

To
Review №8

Branden is great. Made things quick and easy. Also saved me some money. Definitely recommend.

La
Review №9

The staff and especially Branden Lawrence are very helpful. Branden helped.Me switch over to Jake pembrook StateFarm and save a Ton of money from my previous insurance. If you need amazing experience people to talk to for auto homeowners and renters insurance give them a call!

St
Review №10

Super great service. Absolutely the best State Farm agency in spfld area. Any issue is all taken care of. Love them !!

Ja
Review №11

I highly recommend Branden Lawrence as your go to insurance agent. If anyone will take good care of what you want insured, he will.

Za
Review №12

Ethan and Jake are the MOST HELPFUL people I have had to deal with. Would totally 10/10 recommend them to ANYONE.

Ja
Review №13

Jake and his staff go the extra mile when it comes to personal service. When I decided to trust him with all of my insurance needs he was my agent... now I consider him a friend.Best insurance agency in town.

Jo
Review №14

Agent Ethan King told me about drive safe and save, my car insurance bill dropped 1/3 in price.

Wh
Review №15

Jake and his team are the best around! They truly care about their customers, and are very knowledgeable and helpful.

Do
Review №16

I been with Jake since he opened up shop. His staff is extremely knowledgeable and helpful. I’m getting ready to add another car to my existing plan. Thank you to you and your staff Jake!

DO
Review №17

I’ve Been With State Farm For Years. I Have Been With Jake Pembrook State Farm Since He Opened Up. He And His Team Go Above And Beyond For Their Clients. I Recommend Giving His Office An Opportunity To Show You Great Service With Excellent Rates!!!

Se
Review №18

Jake is awesome! The staff at his agency cares about YOU! They will go above and beyond to make sure you are happy. I love State Farm and the Jake Pembrook team!

Ke
Review №19

Jake and all of his team do a great job. Glad we were able to switch and save with this great team.

Pa
Review №20

My car was in an accident and was a complete loss, but everyone at the office made the experience so much easier to handle. Im so happy with the staff and with the coverage!! We even got a nice rental car!! Thanks to everyone!!

Da
Review №21

Terrific agent Im always taken care of efficiently

Br
Review №22

The best insurance company Ive ever been to Jake from State Farm

Ji
Review №23

A bunch of good people!

An
Review №24

We liked the friendly environment and willingness to help. However, billed us for one month even though we had not signed with State Farm.

Ja
Review №25

Very knowledgeable about any insurance questions.

Ka
Review №26

Branden was very helpful.

Na
Review №27

Cancelled insurance November 18, still havent got my refund and now is Dec 06. If I would not remembered that, God knows would got my refund at all. Bad service

Information
2 Photos
27 Comments
4.9 Rating
  • Address:2121 W White Oaks Dr ste a, Springfield, IL 62704, United States
  • Site:http://www.jakeismyagent.com/?cmpid=ko3p_blm_0001
  • Phone:+1 217-679-1151
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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