I was able to lower my monthly payments for my vehicle while lowering my deductible significantly.I feel comfortable and everything was clearly explained while taking into consideration my personal situation, goals and needs.I am very happy with this change!I love the idea of the safe driving idea by using an attachment to my car. This give me the opportunity to save up to 30% for being a good driver.Thank you Derek and Adacia!

Derek is extremely knowledgeable and tried his best to make sure he got coverage perfect for my circumstances. He didn’t over or under sell and I walked away from our meeting with complete peace of mind. By far the best insurance experience I’ve had. I recommend to anyone searching for new insurance to come to Dereks office.

I would give more than 5 stars if possible! Derek’s office is staffed with wonderful & knowledgeable people. Adacia & Jessica have helped me since the beginning, getting my first credit card. Time has past since then but I always know I can count on them :) 10/10

Love the friendly yet professional service. Derek is a great guy but the ladies he has working for him are the best!!! Great place to do business.

Dereks office has an awesome team. Adacia and Jessica are THE BEST!!! Everyone is friendly, knowledgeable, hands on and proactive. Its nice to call and be known personally

Amazing staff! Extremely friendly yet professional service. I highly recommend doing business with Derek Hensley and his wonderful staff!

Such a professional and knowledgeable team! And thanks to Adacia for being so helpful. I greatly appreciated the efficiency and expertise.

Amazing service!!! If everyone working there is like Adacia, you’ll be well taken care of. Thank you so much for your continued assistance!

Adacia went over all my questions and explained everything very well and I appreciate that since insurance can get complicated quickly. Thank you for also being so responsive and helpful !

This place is great! You get quotes back quick and they are willing to help in anyway they can.

Very well operated office and extremely nice service team! Highly recommend to anyone looking

Very helpful insurance office… Best agent in Springfield I know!

Derek’s office is the best to work with in Springfield. Adacia helped me so much she’s the best!

I’ve had a great experience working with Derek and his team! They have friendly customer service and they’re a pleasure to work with.

A fun team who is very professional and knowledgeable see it comes to all things insurance!

I’ve had a great experience. Best in town!

Josh Chase is the best in the biz! Highly recommend

By far the best place in town for insurance. If you want a straight forward, honest, and reliable person. Go talk to josh. Awesome guy and loves to help people get what they deserve!

Derek is the best agent I have worked with, and his service team is the best!

Bailey at Derek Hensley State Farm was so helpful and thoroughly answered all of my questions. She has a wonderful personality and was very easy to work with. 10/10 would recommend her for all of your needs! Thanks Bailey!

Awesome and kind people working here, in and out without any delays!

Amazing staff! So happy I switched to State Farm, Mr. Chase made the transition very easy, affordable, and even gave me the opportunity to earn rewards. I will be recommending Derek Hensley State Farm to everybody I know!

Great staff! Called them for a quote they were very helpful. Jessica was excellent. The staff was beyond helpful and I’m proud to be with State Farm today!

I have always had the best experiences working with Josh, at Derek’s office! Always professional and efficient. A great asset to Derek’s team!

Derek and his team truly cares about people, and I felt like so much more than just a number. Always easy to get a hold of and took the time to explain insurance to me!! Thanks Derek! 🙌

Such a great team to work with, Everyones quick to help you and always has your best interest. Ive Been working with josh hes super knowledgeable and quick to help.

Adacia was very helpful and informative

Great staff, very knowledgeable!! They are willing to go above and beyond for their clients!

Great staff that is always very responsive and polite. I would recommend this agency to anyone

I worked with Josh, and he was very helpful in all of my insurance needs. I will be sticking with him in the future.

Very knowledgeable, professional and easy to communicate with!!!

Great experience! Awesome people to work with.

State Farm sells itself but Derek really goes the the extra mile!

Great staff, very helpful. I have several different policies ( life, auto, home, umbrella) and Derek’s staff are always helpful researching any questions I have. I’d recommend Derek’s agency for any family’s insurance needs. I work primary with Trae and really appreciate his knowledge.

Bailey is wonderful, her smile is contagious, and she communicates very well!

Derek and his staff have helped me with insuring my first home and they made it so easy! Very professional, great rates, and a very dedicating staff. 5 stars!

A lot of those don’t know State Farm offers vehicle loans and a credit card specifically built for younger ones with little to no credit trying to build credit! I’ve been able to take advantage of both of these things... and I’ve referred friends here to Derek’s office, some who already had different agents already that just failed to educate them on all the wonderful services State Farm provides. If you can recognize State Farm is one of the best companies out, and you just need to ensure that you’ll have a great agent to provide their services for you, I highly recommend Derek Hensley’s office. Great people!

Could not ask for a better insurance experience. Great staff and customer service was beyond exceptional. Thanks for making switching over easy!

I was able to save a bundle on my car insurance through Dereks office. I left my insurer of 30 years when the cost kept increasing. It was an easy switch and I look forward to working with Derek and company in the future!

Good job josh

I moved all my insurance to Derek Hensley at State Farm. Home, auto, rental property and I’m really happy with his personal service. He took a good long time with me and answered all my questions. He even gave reminders so all the policies got set up timely and correctly!

Quality service and answers every time! From a team of caring people who know what they’re talking about. You can’t do better than Derek Hensley’s State Farm office. I cannot recommend them highly enough!!! If you have the chance to work with this team take it!

From the 1st meeting of Derek Hensley, I was impressed. My wife met him at a health expo, and we was looking to get some quality life insurance. He informed us of all the different types of insurance available and what would be best for us at my age. He showed genuine sincerity about making sure, if something happened to me, my family would be taken care of. I highly recommend this agent! Derek is one of the best and thats a fact!! And it didnt stop at life insurance, when we brought our 1st house, we got home owners insurance as well, then switched auto insurance and got a discount for having all 3 with state farm. My family is trusted and invested highly in this company because of Derek Hensley being informative and thorough.

I had a great experience getting rental insurance though State Farm! Trae Covington was helpful, knowledgable, quick, and efficient. He was able to save me a ton of money with great coverage.

Very friendly and helpful staff. Always working to resolve issues and recommend new features that can benefit my personal needs.

Derek and his team are awesome! Very knowledgeable and customer friendly. Been a great asset for me personally. I would highly recommend contacting him for any insurance or financial needs!

There are many agents to choose from in this area. From my firsthand experience, Derek truly does care about what he does. When comparing agents and companies, it is NEVER apples to apples. Derek goes far beyond just giving you the necessary coverage for you car or home. I truly appreciate the effort and heart he puts into his agency.

Our family’s experience with Derek has been nothing short of great! We had previous policy’s in another state. Derek made the transition of our home, auto and life insurance to him an absolute breeze. Easy to contact when needed as well. Highly recommend Derek and his team.

Derek & his team provide fast and attentive customer service. They are very thorough, knowledgeable and go above and beyond for their customers! Dont hesitate to call them for a quote!

I love everyone at this office. They really care about their customers and answer all your questions. Looking forward to having them for many many years to come.

I own Pioneer HVACR, therefore, being in business for myself I really appreciate integrity. Derek is a man of integrity. I also appreciate the courtesy and professionalism of his receptionist, Ms Jessica. Id be pleased to have her work for me, if she ever becomes available again. I real pleasure to know them both.

Simply couldnt ask for a better insurance agent

Very helpful. Stress-free. And easy to communicate with.

Derek and team really changed the way I look at my insurance. They took the time to sit down with me, and explain not only my home and auto, but my life insurance and retirement planning. I feel a lot better knowing my family and I are protected by Derek’s office and State Farm!

This is the best agency in the area. Jordan has been so helpful and informative

Through State Farm, I have been able to save immediately on my insurance. The professionalism they have shown me is absolutely top notch.

Jordan was attentive to detail and broke down every part of my auto policy. Great experience AND he saved me money!

Derek and Trae were very easy to work with. They answered any questions I had and got me a really good deal.

I hate having to call Derek but when I do have to make that call.Derek and state farm always take care of our problem at hand.Another five job.

If you live in the Land of Lincoln, Derek and his staff can provide professional advice on all your insurance needs. Jordan Nicolls researched some questions I had regarding my policy and promptly informed me of the answers.

Derek has been great to work with! Always helpful! We look forward to a long business relationship with him!

Derek Hensley and his staff have always responded to our needs promptly. Their knowledge of our insurance needs has surpassed our expectations. They willingly review our concerns of policies and claims. Their support is extremely admirable.

Great team that takes their time to explain everything and really knows what they are talking about!

Trae has been very professional, honest, I made a smooth transition after having same insurance agency for over 30 years. The bonus was the savings!

I had the pleasure of meeting with Kyle today and he seems like a genuinely great person. Im pretty clueless when it comes to this stuff but Kyle explained everything / anything I didnt understand, even when it came to singing / filling stuff out on paper lol. The receptionist was super kind and helpful as well. This might have been the least painful appointment that Ive ever had! I would not hesitate to recommend Derek Hensleys group to anyone needing any kind of insurance!

I had a great experience with everyone here! Their customer service is impeccable and they are so kind and explain everything throughly! Thank you so much Derek Hensley!

Derek is very well versed in the insurance business. He does a great job of informing you of your needs without over selling. He is very personable and a pleasure to meet with.

Worst customer service ever. Will not stop calling me. The calls are daily. I tried getting taken off their call list and they just started mailing stuff while still calling. NEVER DO BUSINESS WITH STATE FARM, THEY SELL YOUR INFO

Derek and his team are great! They have always provided friendly, excellent customer service and when dealing with the total loss of our car, they called regularly with updates and information. I highly recommend them to anyone who values customer service!

The whole team is amazing. I would highly recommend to anyone. Derek was great with getting me discounts I qualified for. Unfortunately I moved out of state and am no longer with them but am extremely greatful for the three years that they were my provider!

Great team that really took the time to make sure I understand everything!

Since day one, Derek has always been good in explaining State Farms dedication to serving its customers. He is willing to answer any questions I have. So Derek keep up the good work!David Craig

I love Jessica. She is nice.

Derek and his staff have been very helpful. We recently switched agents with State Farm and the transition went very smoothly.

Amazing service! Helped us get more coverage for less money. He even let our 2 year old take home the toy she was playing with during our meeting, Fantastic!

Derek saved my husband and I $800.00 a year on our home owners insurance and gave us tremendous coverage. He also saved us over $100.00 every 6 months on our vehicle insurance and gave us tremendous coverage on this too. One of the best things about State Farm is that the company does not dog breed discriminate. We love our pitbull LulaMae. Derek you are awesome at your job!!

State Farm are far most the greatest in what they do for their clients and their employees. I love State Farm

Derek is knowledgeable and willing to go the extra mile to make sure everything is explained correctly. Most agents just throw their jargon at you but Derek really breaks it down so you know exactly what your policy covers. Would highly recommend him!!

Derek Hensley and his staff have served my wife and my insurance needs completely. We couldn’t be happier. He and I spent over an hour reviewing our policies and updating to fit our needs for being retired. Thanks to all.

This agency is great, not only do they provide great service but care about you and your family. Derek has helped my family save money and always has your best interest in mind. I would recommend Derek to anyone and everyone.

Derek and his team have provided me with great customer service and professionalism. It has been a great experience having Derek as my agent. I highly recommend Derek if you are looking for an agent

Always quick and friendly staff .We have been customers for a long time and will remain life long customers . Thank you for always going above and beyond .

I met with Jessica and she was very pleasant. She answered all my questions and explained everything to me clearly and thoroughly. I’m glad I took the time to come in

Great customer service. Derek worked with me on getting the proper coverage for my family’s home and auto. Would recommend him to anyone

It has been a pleasure working with Derek and his staff. You can tell that they care about their clients satisfaction. They even look for ways to save you money. You just dont see that happen very often these days.

We have several policies with State Farm from our home to our automobiles and our kids also have their vehicles with them too. Derek Hensley and his staff are very fast and efficient when I need anything. We have been with State Farm for over 30 years now. I would highly recommend them to anyone.

Call and ask for Jordan. Best decision you could ever make!

Derek will go out of his way to make sure your taken care of. Jessica in his office is a true joy and makes dealing with insurance so much easier.

Derek made my switch to State Farm very easy. I got more coverage for my home and auto for less money. Who wouldn’t be thrilled with that.

This is the best office to use all employees are great!

Derek was very easy to work with and gave me a quote promptly. Will not hesitate to call next time!

A great group of professionals - best insurance agency in the Springfield area!

Always great customer service. The entire office is friendly and so helpful!Great job Derek!

Great atmosphere. Great people. Best agent in town

Jordan is the best! Best agency in Springfield area

Saved me a bunch of money and the customer service was great! I would recommend this agency to anyone.

Best in town. Are there to help you get coverage that makes sense for you and your family.

Thank you so much for all your help! You made it so easy!

Derek is wonderful! He helped me in things never knew I needed help in. Got me the insurance and life policy I needed and wanted.

Amazing customer service! Super professional team and have provided value to my team and family!