Vicki was very friendly and answered our questions to our satisfaction. She went out of her way to get brochures that were in the back of the store. Our experience was excellent. Thank you Vicki.

Super friendly over the phone. Answered my questions including a little research on their own included. Appreciated them!!

Went to AAA to get a triptik for a trip we are planning. The lady was very helpful and knowledgeable. She took my info and gave me books for the states we are going to. We use them for every trip we go on. Glad we can.

AAA of Springfield was very helpful. The dispatcher was polite, helpful, and friendly. I got a call 10 minutes before my driver arrived with the status update and when tge driver arrived he was professional and friendly. My battery was alive again and I was on the road within am hr of my service call.

Good place to roadside insurance if you break down or have a flat tire

Very helpful and quick responses!

It was really great, they worked at their best to provide the fastest towing service. And when I told them about police being on the scene they said they would put priority on it so the closest tow truck would come.

Very helpful dont know what i would of done without the tow truck driver

I get AAA every year. They are awesome!!!

No answer. I received help and my rental booking from Cincinnati.

Website is easy to navigate and having AAA along with your insurance is a win win situation!

I called and was placed on hold for a long time, almost 15 minutes so I gave up.

Who doesnt need AAA. The ladies did a great job assisting me, and even helped me to save an extra $10.00

Good meals and servise better than most places in new Mexico.l would like if they serve roasted green chili.note Costco has quart jars of hatch green chiller roasted.

Model at to say really Triple As triple a always there when you need them.

Would not assist me

Great service. Friendly staff.

Very knowledgeable

Actually just turned around there

Have always received great service. Planned several vacations, cruises, disney world. Wonderful suggestions, discounts made lots of memories

Was the best investment service I have made

I called and was told a travel agent would call me back...3 hours later I hadn’t heard anything went to my local Springfield office to be told that someone was on lunch and the gentleman there was leaving when the person got back so he couldnt help us either I would need to schedule an appointment for another day to come to schedule my vacation... Travelocity was more than willing to help me when I called....This was the worst service I’ve ever received from AAA

Went in for Notary services. Very nice gentleman helped me.

I liked the young ladys working at the time I went in, they was very helpful with my order, I will go back, my coffee was greast, thank you girls.

Well worth the membership. Really helped me out on planning my last trip and well be using them again soon!

I called the number and got an automated system that hung up on me. This is a small town, I think you should be able to call and talk to someone.

Great price for the year

Love my local AAA. The employees are very kind, courteous, and helpful.

Fast response to auto dead battery.

I called the numbers to schedule a time to come in and schedule an airplane trip. Finally one call was answered and told me to HOLD! After 5 minutes of waiting I gave up. I will have to go in andschedule a time to see someone about my trip!?Are all AAA as inept as this one?!

Got my membership there pretty reasonable and the have lots of info on discounts you can get, also can get free maps as a member.

The man that came to help me was there very quickly and he fixed my problem almost immediately and I was on my way

Trish is amazing!

Worst experience with AAA EVER . I have been a member for 25 years and not sure it will be 26. I had the misfortune of having membership in another area but when I moved here I didnt get enrolled here, still at old club which has different benefits. Was told I cant get into this club until my membership expires in July. So basically although I am not in that old clubs area, and I am not getting any service from them, Im stuck with their benefits till July. I was told Id get a free battery by the original AAA person when I called on the first day but he couldnt verify the only problem was the battery so he couldnt put it in without a mechanic looking at it first. So I wait for tow truck driver to take it to the nechanic. The next day the mechanic says it WAS only the battery so I try to get my vehicle, the free battery and myself all at the same location. Then the fantastic news that the plan I had, in the club that no longer gives me service, doesnt have the free battery option. It has been 2 solid days of calling and being transferred because it seems this also a club that is in some weird zone no one can find....but they know its not them. Received multiple direct numbers to this club....none of which were the same. Only a nice lady named Terry made any effort to help. I gave up and just let the mechanic put in the battery.

Great service.

A very good experience.

Awful...never calls back

Super nice staff! Very Helpful.

Fairly affordable passport picture for members. GJ