Perfect 10! We are new pool owners and have used this company ever since our pool set up, a year ago. They are friendly, informative and always do a great job. We get a report every week and never have to worry about the small details. They respond when you have an issue and fix the problem promptly. We love Pool Knights and their great team!
When our old pool cleaning service went AWOL, Pool Knights stepped in with understanding; courteous; professional; excellent treatment of both me and my pool! They are on time every week, do a superb job and provide an excellent summary report of the services provided. Their maintenance and repair technician was a pleasure to work with when he replaced our old rotting water heater. It was a no brainer to stay with Pool Knights; no regrets at all!! Many THANX to Dana and her team!!!
Pool Knights is exactly what we needed in a pool company. When were having issues with our pool, their techs are extremely knowledgeable and willing to walk me through it at a level I can understand. From my experience they are the type of company that doesnt upsell, instead they treat you right and in turn youll want to return over and over again. I rarely leave reviews online, but these guys are worth the effort. Highly recommend.
As a first time pool owner out pool quickly turned green.Pool Knights has been awesome, and very helpful teaching us pool basics. The team is very friendly and leaves the pool shining every week.These guys will not disappoint
We are thankful to have Pool Knights! They keep our pool in top shape and are always more than helpful when needed. We have had a couple of major issues with our pool (not from using Pool Knights, of course) and they were very supportive to me personally. I was very thankful to have them as my resource to walk me through our issues and determine to best and most cost effective route. We always feel very taken care of and we are very happy with their service.
For over 3 years we hired a couple of pool maintenance companies and were extremely disappointed in the results. I finally found a company that I love! Pool Knights is the best company out there. They come when they say they are coming, they have professional people who know that they are doing. They make you a priority! Their entire team is amazing! From the person who answers the phone, to Julie who is great at communicating what work you need, Dana who is freakin’ awesome to the technicians who come out and make sure your pool is at its best! 5 stars for this company all day, everyday!
I used Pool Knights for about 3 years prior to moving out of their service area! I was a novice first time pool owner when I encountered my first problem. Tim (one of the owners) came out himself and fixed my nice green pool in about 2 hours and taught me the finer points of what I should be doing and what would not be best in my pool journey! They have cleaned my filters, done weekly cleaning and maintenance on my pool and I was always extremely happy with their service! I recently moved and if they served my area I would hire them again in a heartbeat!You can be rest assured that they are a great company and I say this with great confidence!
When our previous pool cleaners just stopped showing up we didn’t know who to turn to as the other company we were with for years. I contacted our good friend and asked who they used. Julie turned us to Pool Knights. They came out that very week and we have been using them every since. Pool Knights provides outstanding pool cleaning services and I love getting my weekly report, complete with photographs, and chemicals that were needed. Tim and Dana are outstanding business owners and we are so glad our pool is being taken care of by such a great team. Thank you!
I just started with Pool Knights for my monthly pool service. Today was my 2nd service and Scott was friendly, detailed and informational. Quite a difference from my previous companies over the last 4 years!I receive an email with pictures before and after, water test results and all other pertinent info.Thanks to the owners and Scott for great service with a smile that says- “I love my job!”
The entire Pool Knights team is amazing. Extremely responsive and helpful. They always have the solution to a problem and my pool always looks incredible after they are done cleaning it.
If anyone is ever in need of pool service in or around the Spring, TX area, this is the company to go to. They stepped in at a moments notice to start taking care of my pool when I was in an unthinkable circumstance and had nobody to help me. I never once was let down by them and they not only performed great service on my pool but they became friends that I will always cherish!
Tim and Dana do amazing work! We had a pool that needed all new equipment and regular service. They did an outstanding job; offered multiple options to fit our budget then installed immediately. Their weekly service is worth its weight in gold. It is comforting to know that you have a company that treats your pool like it is their pool. Call them, you will be thrilled with these great folks!
We have been trying to get our pool heater fixed for months. I called Pool Knights and with days they had our pool fixed. There customer service is amazing. They are so professional and friendly. I highly recommend.
Pool Knights provide truly outstanding pool service. It is wonderful to enjoy the pool without having to worry about salt/chlorine levels and having to clean the pool. With Pool Knights excellent service I spend 100% of my time enjoying the pool and no time at all maintaining it. I have never had any issues or experienced anything but crystal clear beautiful water for three years running. I highly recommend Pool Knights, without a doubt the best contractor Ive had the pleasure to have service my home.
Pool Knights does our weekly pool maintenance and they are excellent! We even get a cool email report showing the details for all issues that were addressed.Recently with the Texas freeze, our equipment was damaged and they were quick to make the necessary repairs. Our pool is back up and running thanks to Pool Knights! We highly recommend Pool Knights! Great people, great company, and great service!
We have had a wonderful experience with Pool Knights which started last year when we had to replace a pump on our pool. We have only been in Texas for a few years and this is our first experience with a pool. Dana and Tim have been a wealth of advice and very patient with all our questions. We sought their advice with the winter freeze, followed it and were blessed to not have any issues once our power was restored.Can’t recommend them highly enough, we will turn to them for all of our pool needs!
Pool Knights came out and serviced our pool when we had a last minute emergency. They were helpful, efficient and fixed out problem quickly. I would recommend them to anyone who need help with their pool, either scheduled cleanings or issues with their pool equipment!
We moved into a new home with a pool and have been able to count on Tim and his team to help us through all the nuances. Pool Knights has truly been a life saver!! We are ever so thankful to have a responsive and reliable pool company to help us maintain our pool along with all of its functions. It’s feels great knowing they’re a quick phone call away.
Pool Knights provides outstanding pool cleaning services that are completed in a timely manner and documented in a weekly report, complete with photographs, demonstrating the extent of the pool cleaning, Pool Knights also provides pool equipment repair and parts replacement. After the recent winter storm, Pool Knights was quickly able to replace a cleaning system pump and an in-line thermometer that controls the pool heater to get my pool system back up and running. This repair work was completed in time for a recent home sale.
These reviews have to be paid for. Its been over 2 weeks since I contacted them about fixing my filter. They would not tell me when they could come. I waited 4 days and called again and nobody responded. The next day the guy shows up early in the morning, was here maybe 6 minutes and it cost $115. That fee however can go toward the repairs if they ever call you back or send an estimate for repairs. Well, they will not answer my calls or emails. I will be putting a stop payment on the credit card transaction and will also give them a terrible Yelp review. If you are professional and too busy to take on new customers, you tell them. I think they just scammed me out of $115 though. Pool Nots is more like it. AVOID THESE CON ARTISTS.
Pool Knights is our first and only pool service provider. They came highly recommended and there simply has not been a need to work with anyone else. Their technicians are knowledgeable, friendly, and willing to go the extra mile to ensure that there services meet our needs. They proactively point out issues that need to be addressed, and in the process, have saved me time and money. The owners are also easily accessible, communicative, quick to address any concerns we may have, and are just simply good people. I have and would recommend them to anyone that would listen...
HIGHLY RECOMMENDED! Pool Knights has been servicing our pool weekly since June 2020. We bought a new house and and called around, but Dana was the nicest and most responsive on the phone so we went with them. So glad we did. They have been nothing but professional and friendly, even saying ‘Hi Chris’ as soon as I call and before I can say a word. They really care about their customers. They replaced all the old pool pumps, valves, and heater on our pool shortly after we moved in, and went so far as to recommend what was good, reliable and what we needed, avoiding the ‘upscale’ pitch in the process, telling me this is what they have at their home. They have always been available when I called to ask a question and even reached out to me proactively when they saw something during weekly cleaning. Way better than my previous pool ownership experience where I bounced around between companies trying to find the right company to take care of our important asset. Thanks Pool Knights! Y’all rock!Chris & Gabby
A few months ago, we changed to Pool Knights for our pool maintenance. BEST decision ever!! The pool and hot tub never looked this great with the previous company we used. Michael (aka the pool whisperer) got our pools algae problem under control and the chemicals balanced in the first week. Thanks to Dana, Tim, and Michael for your hard work and first class service!
We recently had pool knights remodel our pool. We were not completely satisfied with the customer service but decided to let it go. Now only a few months later our pool light is out and the gasket is leaking and full of water. Our home has been on the market since the job was completed so we’ve literally not used the pool at all. The closing is this Thursday and we have called/emailed/texted the company with no response. We were able to contact the nice guy who was in charge of our project, but he was recently fired. At this point we’re not even sure this company is still in business since they’re not returning our calls.
They replaced the pool pump with quality components at a fair and reasonable price. They also show up on time and never leave a mess behind.
We just purchased a home with a pool and we met with several pool companies and so happy we went with Pool Knights. They were very prompt in responding to my inquiry. I was very impressed with the fact they provide a report with before and after pictures of their services. And not to mention the owners and the team members that attend to my pool are very nice and so professional !
We have been with Pool Knights for almost 4 years and we have always been very happy with their service. They have never missed a week, very dependable and very honest. Our guy Scott that comes to take care of the pool weekly has been wonderful too!
Pool Knights didnt show up on occasion to clean as per the weekly maintenance. At times charging for fixingthings that they did not fix, leaving us to fix it ourselves. They also left the cap off equipment after fixing it, and at times after cleaning the pool, resulting in a flooded backyard. 50% of the time the hot tub was not cleaned at all, and when they did clean it they refused to put the water hose in and fill it back up to proper water level. There were a few occasions that we had to text the owner pictures of our pool to complain and ask why it isnt clean.Upon ending services no longer needed and having been charged for several occasions that no one showed up for, they attempted to collect more money. When refused, they began investigating us to find our employers and leave slanderous, FALSE negative reviews personally naming us in the Google review of our employers. When we contacted the BBB regarding the poor service and retaliatory FALSE actions, they went to Legal Defense and sent us a cease and desist, claiming our reviews were false and negative.They removed our negative review from their Facebook page, as I am sure they do to every negative review.Never have I ever seen such unprofessional, immature business handling than to slander former customers that you want to charge an additional $100 to. DONOT USE THEM, they will result to intimidation tactics, slander, defamation of character, and retaliation if anything goes wrong. Just look at their other reviews, they speak for themselves.Picture attached is one of the occasions they claimed they needed more money to fix the green pool. We ignored the request and cleaned our filter and added chlorine...also attached is coming home to the uncleaned hot tub that was too low, as well as a screenshot of an email sent to Tim the owner about the flooding in our backyardCheck out his yelp reviews for truth. Interesting google are all two months ago and one month ago. That says he probably got friends to write them
We used Pool Knights for the re-plaster of our pool and also for a new heater installation and some repair to the stone surrounding the spa. They did a great job, were very responsive, and their bid was also very reasonable. Highly recommend them for your pool repair and/or maintenance!
Great job with cleaning our pool. Service man deserves kudos.
Pool pump went out on Tuesday and called them Wednesday morning. They made my pool a priority since the pump was out and had the inspection done that day, the installation done today. Can’t say enough about the technicians being Masters of their craft. Very friendly and informative. Office staff (Dana) was very friendly and understood my urgency... They have my business going forward without a doubt.
Pool Knights takes care of all our pool needs. They are prompt, professional and affordable. They took care of the conversion of our pool from chlorine to salt and it was great. Any and all issues/problems are dealt with quickly and efficiently. It is a first class company!
We have Pool Knights do our weekly cleaning on our salt water pool. They are very professional, knowledgeable, and always there to help. Give them a try, you wont be disappointed.
Really great pool service for sure! If u need somebody that is skilled and trustworthy, this is ur place. Their repair tech Russell is extremely helpful and knows so much more than most techs Ive encountered. He doesnt seem like the type to try to rip me off or sell me stuff I dont need for my pool. I appreciate that. All around from the woman that answers the phones, to the service guys in the field, this place has exceeded my expectations and helped me so much. Thank God they were able to help. I highly recommend them for anything u need done!
I absolutely love this company. They not only do an amazing job managing our pool chemistry, but they go above and beyond to help in any way relating to our pool. They came out during the heavy rains Harvey brought (see photo). They have given me advice in dealing with other pool issues as well. The owners are honest, hard working, and care about their clients. Highly recommend!
I’m not technically a customer but whenever I have my first need, I won’t even think about calling someone else. I’ve reached out to PK twice. First was because the water pressure seemed off. They came out to look and it was a simple fix. Literally one of the pool skimmers was stuck creating a bubble of pressure. Instead of charging me for something so little, they just said it was complimentary. More recently, I had a pool light go out. Before coming out to fix, they recommended that I contact the pool builder to see if the lights were under warranty. They warned that these types of lights were very expensive. Turns out I had three days left on warranty. Perfect timing! I sincerely appreciate the professionalism and honesty. PK has been quick to respond to email inquiries and, like I said, I won’t think twice about calling them when I actually do have a repair!
Pool Knights have done a fabulous job taking care of our pool and as first-time Pool owners they have been very patient with all of our questions and at educated us on having a pool. Before hiring pool nights I asked all of my friends and family members that own pools about the upkeep of a pool. I got to hear a lot of nightmares from my friends and family members. I have to say that I am now recommending cool nights to all of them because they are reliable, dependable, kind, honest, affordable, and very knowledgeable. I am extremely happy that I did the research and have an excellent Pool Company taking care of our pool. Thank you so much Pool Knights! If you are not happy with your pool company dont deal with it change and go with Pool Knights. If your company doesnt show up when they say they are going to drop them. You dont have to put up with that. Pool Knights does what they say theyre going to do. That gives me a huge peace of mind and I dont have people wandering in my backyard when I dont expect them to be there. Im so happy with this company!
Pool Knights was a pleasure to have clean our pool. Our tech was very detailed and took pride. When setting up service, Dana was super friendly and the process was very smooth.
Pool Knights is the best pool service and maintenance company around! They have replaced my pool pump quickly and carefully. They have helped me service my pool and give me tips on some things I care of myself. Overall a great family company. Highly recommend for maintaining, servicing and repair of your pool.
They did my pool maintenance for almost 7 years on 2 properties and I was notified of a date change that didnt work for me or explained the reason behind it. Good pool service but bad customer service.
Pool Knights is hands down the best pool company in the Spring/Woodlands area. I refer all of my clients that have pools to them and hear all positive feedback. They are known for their excellent customer service!
We switched to Pool Knights a little while ago and we couldn’t be happier. Always professional, on time and reliable...plus, very knowledgeable and thorough. We love the reports after every visit with before and after pictures proving the work has been done. Their knowledge of pool equipment is a relief as well. Our last guy never communicated with us on issues with the equipment that could’ve been fixed before a total breakdown. Pool Knights found a leak immediately and sent 2 estimates to either fix or replace. What a relief to know that our pool is in good hands! Plus Dana and Tim are amazing people that truly care about their clients. Thank you Pool Knights!
I am a pool builder and we are very happy with Pool Knights services. They are great for start-ups and maintenance after initial start-up. Professional service, great value, quick response time. Highly recommended !!!
Super happy with the service Pool Knights provides. They send a very detailed report each week with before & after pictures. If I ever have any questions, they are easy to get in touch with. They go above & beyond and provide great service. Everyone I have recommended them to has loved them as well. Highly recommend Pool Knights to service your pool.
Had a great experience working with them.Great communication, which is very hard to find!Very quick to answer my questions, and I had a whole lot of them. Would recommend!
If you have a pool, youll need maintenance and theres no reason to use anyone else other than Pool Knights. The team there is awesome. Why? Because they actually take the time to listen to you instead of immediately upselling you. Theyll discussion and recommend options before quoting and without pressure. Repairs are stressful and PK gave me great honest service at a very fair price . Since I have used them to fix my equipment, I will use no one else in the future. I am a lifelong customer
Great service. Been using them for about a year now. The one time there was an issue that came right back out and took care of it. Very reliable for cleaning and repairs. Highly recommend.
We moved into our house (with a pool) 5 years ago. Since then, we have been through multiple pool companies, with no resolve. Pool Knights has been such a breath of fresh air. The communication between the company and client is exceptional. The repair service is beyond what we expected. Russell is extremely knowledgeable, and walked me through everything. The follow up email from the company came with pictures of each repair he made. AMAZING! I highly recommend them for service and maintenance on your pool.
By far the best pool company I’ve ever used!! Had some crazy wind that used our umbrella to flip over a glass table on our decking...which promptly busted glass everywhere! Tim came out within HOURS of my email. Not only did they get all of the glass out of the pool, but they also cleaned up all of the glass on the decking before I got home from work that day. The service with this local Company is above and beyond what you will expect!
Our Jandy EPump went out. We have had trouble in the past using other local warranty repair companies on our pool equipment. They would take days to respond, then send someone out to look at the issue, then take days to repair the issue.Jandy recommended Pool Knights. They called me within minutes of me leaving a message. They communicated with me clearly every time they called for questions etc. They came out and repaired my issue the same day. Im sure this isnt always the case as they may not have parts needed. Either way, the response time was fast and they made me feel important. Would recommend to anyone!
Pool Knights provides excellent service for an exceptional price. Their customer service is the best around. Highly recommend!!!
I spent years fighting my pool. I even tried to hire other companies who all complained about having to do too much work! Pool Knights to the rescue!! Not only did they turn around the sad conditions of my pool with amazing speed but they have been tireless partners ever since keeping it the crown jewel of our house. I never want to go inside!
These guys are on top of it. Consistent, timely, responsive to special requests (heater repair, Polaris, etc.) ... in short, you don’t think about them. They just do their job well and leave you with a sparkling pool.
We have used Pool Knights to maintain our pool for over two years. We LOVE them! Their techs are knowledgeable and thorough, especially Abel! Abel has done an excellent job solving a recurring algae issue and we couldn’t be happier with his service! All of the staff is friendly, helpful and they respond quickly when any pool issues arise. We also feel they are very reasonably priced. We highly recommend Pool Knights!
Great weekly cleaning service from Pool Knights! Not only do they provide dependable weekly service but they immediately send you pictures before/after cleaning. Abelardo is doing a GREAT JOB cleaning my pool. I highly recommend Pool Knights for any pool service!
They changed my service date without a reason, not happy!
Pool Knights has made owning a pool very easy for us. We were a little worried about having a pool due to the maintenance and horror stories that we’ve heard about owning a pool, but Pool Knights literally takes care of everything and their communication is phenomenal. They even keep us updated when it’s time for a filter cleaning and when items need to be replaced.
Pool Knights has done a great job for us. They are consistently on time, send a detailed report with pictures for each service, and always leave the pool sparkling blue. Our new serviceman - Mike - has taken over from the previous gentleman and is continuing the same great service. Highly recommended!
Amazing company with AMAZING service. We are first time pool owners and knew very little about how to maintain our pool. Pool Knights keeps our pool pristine. They are great at communicating as small items come up and prompt in taking care of equipment repairs. I only have great things to say about this company!
They always follow through on their service promises. The pricing is competitive. They give me great suggestions on how to improve my pool ownership experience..
Poolknights do an outstanding job of not only maintaining the pool but also recommending and alleviating any ailments with the pool as well. I know I can completely rely and trust them to do what is best for the pool. I highly recommend them.
Ill start by saying that if only all service companies were like Pool Knights the world would be a happier place :)We moved last year and had never owned a pool before. Dana & entire team have always more than willing to help out in anyway possible with our endless questions/concerns- be it advice on how to try and solve the problems ourselves or sending a technician over the same day. They always try and give the most economical option first and go out of their way to try and save us money. The technicians are always polite and knowledgable. Not sure what else you could ask for in a service company- thank you Pool Knights for your top-notch customer service, you are very much appreciated!
If you need a pool service, I highly recommend Pool Knights LLC. Everyone from the owners, Tim and Dana, to the service technicians that take care of our pool, Jeremy and Scott are top notch! They are kind, knowledgeable and very accommodating . I would not trust my pool maintenance to any other company. They truly are the best in the business!
Pool Knights has really been excellent to work with on my pool. They do their best to suggest things that you can do before sending a technician out which for a lot of times will save you a service charge. If they do come out then they are very reasonable and good at what they do. The office help is pleasant to deal with and professional. I would highly recommend them.
Just like a lot of people, I looked at the reviews before deciding on a pool cleaning company. I had just bought the house, and this company was going to be my first service company, as we moved from the country, where we did everything ourselves. Seeing as this was my first pool, and I did not want to destroy it right away, I decided to get a service company to take care of it. The first two weeks a supervisor came out to clean it. After he left, the pool was crystal clear, and it looked great. He was great. The third week, one of the regular technicians came out. Due to me not trusting service companies, I looked at the pool, with the pump off, the morning of the day the technician was scheduled to come out. When I got home, the pool was just as dirty as it was in the morning, minus the dead frog that was in it in the morning. I called the company, and the female that answered the phone was not helpful at all. I explained what my issue was, and she was quick to tell me that the technician obviously did what he was supposed to have done because it was on his report that he did it. I was surprised because I was expecting her to tell me a tech would be back out to vacuum the pool, as the first one did not. Instead, she just kept arguing with me, and giving me reasons why my pool had become very dirty within 5 hours of it being serviced. After hanging up with Ms. Congeniality, I cancelled the service. The next day, I went to Leslies Pool Supplies, to get the water tested, and to buy an automatic pool cleaner. As it turns out, the chlorine levels were off the chart high. Overall, I do not know where the reviews of this company are coming from, but I urge you to use another company. The only reason it got two stars was because of Aaron the supervisor that was there the first two times. He was very helpful and professional.
These reviews cannot be true or real. Almost like the owner paid people to write reviews.We had them cleaning our pool in 2019 and it was a disaster 75% of the time. Leaving equipment on. Not cleaning properly. 2 times they came out and didn’t even empty the baskets.Save your time and go to another company.On a positive note: They did have have one young guy that was fantastic, but they switched our days and we got the other not so good of guys.
Pool Knights is nothing short of fantastic. Not only do they do a great job and cleaning the pool at the same time give detailed report in attached document after each visit which is AWESOME. The owners are wonderful people and are extremely understanding and knowledgeable of what needs to be done in order to ensure customer satisfaction and a great looking pool, which to me are equally important when working with a company.I couldn’t recommend them any higher.
This place is great they treat me as a valued customer
We cannot recommend Pool Knights more!!!!! For the first time in 3 years our pool is actually CLEAN! We had two other top tier companies over the last 2 years and they cannot even compete. I did not take my search for a pool company seriously and paid for it. Now I am sparkling, clear, and amazed! Thanks Pool Knights!
I have been using Pool Knights for a while now, they have provided a consistently good service, quite often going above and beyond the standard service to ensure my pool looks its best at all times. The before and after pictures they send in the report after the visit are a nice feature of their service. I have had other companies in the past a bit cheaper but there work is substandard when compared to PKs.I would recommend to anyone looking for a company you can rely upon to service their customers to a high standard.
Pool Knights has been excellent to work with! Owners are active in the community and make sure the job is done correctly. You get an email after each service with chemical levels and before/after pictures.
Very Knowledgeable owner and staff. Has done a marvelous job on my pool and equipment for years. Some of the best pool technicians in the business. I would Highly recommend letting Tim, Dana, and their great staff all your pool needs.
I have been a client for a year and a half now. Their work is exceptional and I highly recommend them for all your pool needs. I have never had a complaint about their work or attitudes. The owners are very attentive and so kind. Thank you for taking great care of our pool.
Have had a great experience with Pool Knights since they took over serving our pool. Very responsive to requests and do great work.
No pun intended, but Pool Knights are truly MY knight in shining armor!!! I reached out to them due to great reviews. I first spoke with Dana and explained my upcoming situation. I’d be leaving to California, my house would be vacant and listed on the market, and needed reliable services to keep the property in tip top shape. She assured me that they would come through for what we were looking for. Their initial service revealed that I wasn’t fully prepared to just leave the pool in the conditions it was in. There was a water level issue I didn’t even think to consider. Not a problem! Dana recommended a time valve from a local home improvement retailer that would suffice. I invested in it and thought the problem was solved. After a couple of months, the batteries wore down and the water level was reported as low. I reached out to Pool Knights and asked, for a fee, if they would put in new batteries and reset the timer. THEY DID IT FOR FREE!!! Way beyond what I would have expected. During their visits, they take before and after photos and provide me with a somewhat detailed (6 pages or so) report on the findings with the pool. I cannot day enough to thank them for what they’ve done. They’ve gone far above the basic weekly service and deserve the accolades they receive. I cannot recommend them any higher than I am! If you’re in need of some QUALITY care and service ( I cannot emphasize the care part of it enough) Pool Knights is it! Thanks Dana and crew! You’re a true blessing! Peace.
Pool Knights does a very nice job of keeping our pool looking sparkling clean. Tyler is a great tech who is very thorough!
This is a absolutely fabulous company that offers service that exceeds our expectations. Always prompt and reliable and our pool has never looked better. After using several other pool companies we have finally found one that puts customer service first. Tyler, Dana, and Tim all do a terrific job and we are very satisfied customers. They truly care about the business.
Pool Knights came to the rescue. My pump was tripping the breaker and not coming on. I called several pool companies with no response. Pool Knights came out within 24 hours and had the pump running again within minutes. I will be using them from now on for all of my repairs and replacements!!!
We love Pool Knights. We have worked with both Dana and Tim now for two years and on multiple occasions they have always supported us after hours when we needed help. Their weekly service is top notch and they have always taken great care of our pool. This is definitely a pool company we will be sticking with.
Been a customer for over 2 years. Consistent service, great communication, reasonable repair costs. Love the weekly email report with before and after pics of pool and equipment. Plus online bill pay is a breeze. Highly recommend
These guys are amazing and very honest. My swimming pool looks great. We have had several people from pool knights come out to do our weekly service and they all have been professional and knowledgeable. highly recommend them. GREAT SERVICE!!!
Pool Knights manages our pool weekly. It is kept clean and worry-free, which offers us great peace of mind for the safety of our kids. The Pool Knights team is friendly, professional, knowledgeable, and reliable. And when some of our equipment needed to be replaced or repaired, it was done so quickly, and without breaking the bank. Weve enjoyed our pool for nine years, and it has never looked better than it does with Pool Knights service!
Pool Knights response time when I have a pool issue and customer service is top notch! They are friendly, and working with them is convenient! You wont find anyone who is more honest with their pricing!! So glad we found this company!!!
The owners are focused on customer service and follow up regularly regarding service quality. Great service! Tim and the team showed up during the hurricane and before the freeze to check our pool and equipment settings.
I am so impressed with this pool company. They send picture reports and are very detailed and friendly. Have already referred out. Renee Suggs Happy client!!!
I am so impressed with Tim Roadnight and his company, Pool Knights. I like to maintain my own pool, but occasionally run into issues greater than my expertise. Pool Knights always come my rescue. They are knowledgeable and professional. They solved a recent and persistent problem that pool store could not figure out. Pool Knights documented their work with photos of before and after, and did not invoice me (other than for the part I needed) until everything was working fine and I was satisfied. They also vacuumed up my pool so it was sparkling when they left, instead of leaving that to me. They are definitely my go to Knights!
We have nothing but good things to say about Pool Knights. Being new to pool ownership, we have experienced great service (and education). Tim and Dana, as well as their staff go above and beyond to make sure any questions are answered and all service needs are handled. GREAT customer service! Would highly recommend!
Wonderful customer service and best pool cleaner I have ever had!
Weve struggled in the past, to find a reliable pool service that took the time to keep our pool operating as it should. Pool Knights IS that firm!The staff is friendly, knowledgeable, and reliable! Their attention to detail means our pool keeps look pristine, and operational, year round.As a bonus we receive pool reports after their visit showing us pictures of before and after, and listing the services carried out - couldnt ask for a better service!
Great service, friendly, respectful, dependable! We have been using them weekly for over a year and they have done a terrific job for us.
Professional, attentive to our needs. Excellent customer service from Pool Knights, went through two other companies and found the perfect company for me. Tyler H. is our tech and is always polite, professional and goes above and beyond!!
In a world of dishonest and unqualified pool companies, Pool Knights shines above the rest. Tim and Dana have a fantastic team and my pool has been the better for it. When it comes to Pool services for this house, 4th Pool Company was a charm! Electronic reporting, ASAP results, and the friendliest most helpful staff (Scott Rules!), were devoted customers!
We used Pool Knights for several years to clean our pool and the only reason we stopped, was because we moved cities. Pool Knights always did a great job, was very professional and honest. If there was ever a repair issue, they helped educate us on it and steered us in a repair direction that worked for us. Also, our pool was only accessible through our house. And we never once had an issue with the pool techs entering our home on a weekly basis to clean. I would 100% recommend this family owned business. The employees are great, the work is great and the owners are great!
Pool knights is amazing!! Every week they consistently do an outstanding job with cleaning and maintenance. They also go above and beyond with taking the initiative in checking all of the pool associated hardware in making sure the pool is always performing to its potential. Highly recommend!!!
Five Stars!!Pool Knights watched our pool while on vacation and I cannot give them enough praise! The Knights provided emailed photos of each visit along with a written report of the chemical status. Why doesnt everyone do this?? The pool was in fabulous shape when we got back. All this was done at a competitive price. There were no hidden charges! Chemicals needed were included. We will use Pool Knights when we need a great pool company to take care of anything with our pool!
Great service at a great price. Always on time and communicate effectively when repairs are needed.
We switched over to Pool Knights after being very displeased with our former pool service, and we have been extremely happy with them. Tim and Dana run an honest business and are very attentive to customer service. Our pool is always clean, our equipment is always in working order, and all for a reasonable price. We are SO thankful that we found Pool Knights!
Pool Knights service goes above and beyond any other pool company we have seen. They will make multiple trips to ensure a problem is fixed correctly and continues running smoothly. They are extremely responsive and very reasonably priced. I highly recommend their services!
Pool Knights have been amazing! They take their time to clean your pool very well! Our pool always looks so sparkling clean :) They are also super nice people. Thanks guys!!