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JPC Computers - PC Cell
18523 Kuykendahl Rd, Spring, TX 77388, United States
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So
Review №1

Had the best experience with JPC COMPUTERS.JUAN was very detailed about the issues with my current very old Toshiba laptop. Juan got it back to working within just a few days. Very very satisfied with the professional service. Thank you so much..

Je
Review №2

Juan took care of the job. Our company phone was shattered from the back and he had the best deal and the the fastest response. Great quality and very trust worthy.

Jo
Review №3

I brought two (old) laptops to JPC Computers for repair. One needed a new screen and the other was running slow because I had not used it since my last year in college (2016). Turns out my 2016 laptop was infected with three viruses (I would have never known this if Juan did not call me to keep me updated). JPC was able to repair all of my computer issues for a very reasonable price. Would recommend to anybody who has a phone/tablet/computer that is old and/or stands in need of repair.

An
Review №4

Two days ago I took my Computer to JPC Computers, my computer was not turning on at all. Juan the owner help me, was very professional and organized. I left my laptop with him, he then call me the next day to tell me about the problem and told me that it was a matter of just reconnecting the batterie again. He did not charged me anything for it because he told me that he didnt have to repair anything I was surprised because in other places they defiantly would come out with something to charge me. I really appreciate his honesty. I will definitely come back to to see him for any future repairs.

Ca
Review №5

Juan was quick to respond and I was able to schedule service and get fixed in one day.Quality work at reasonable prices.I go back for any further computer or cell phone repairs.

Sh
Review №6

Juan is great! I had issues after the repairs, but Juan fixed them immediately. He is extremely trustworthy, and follows through with everything he promises in a timely manner. Highly recommend.

Br
Review №7

Juan was amazing! He saved my laptop after my little one dropped it! He was quick, amazing at keeping me informed, and affordable! Will definitely use again!

Sa
Review №8

JPC is a great place to buy or have your computer repaired. I have bought several computers from Juan. He had given me very good deals and is always ready to help me out. Very good business!!

ak
Review №9

I highly recommend JPC computers -PC Cell! My laptop was completely destroyed and damaged with viruses and I it was old ..Juan took it and after 2 days he gave me back my laptop, like a brand new one!! I am so happy with his work! He was so professional and honest and so patient answering my 100 questions!!And charge me very affordable price!He saved my money ,because I wanted to buy a new one! And he was very friendly to explain and help me more..he saved all my data and transfered to USP.I am very satisfyed with his work! Thank you ,Juan! Wish you all the best to you and your family!

Ma
Review №10

I brought my laptop in after my daughters destroyed it. Unfortunately it couldnt be repaired...but JPC COMPUTERS stepped in and provided me with a replacement. The true meaning of going Above & Beyond for their customers. I highly recommend this place. 100%SATISFIED CUSTOMER

Ma
Review №11

Juan was great! He is great at communicating with and is very customer service oriented. At first we had a bad part come in and he had to return it but without question Juan went above and beyond to get my system squared away. It was a Microsoft Surface dealing specifically with the screen. The best thing about Juan is that he does not send this out to get fixed, he actually does the work himself. If I have another Surface issue, I would gladly go back to him and highly recommend him to anyone that is dealing with Microsoft Surface issues. Thank you Juan for your great service!

Je
Review №12

Took my son’s IPhone 7 in with a shattered screen and it was replaced within 30 minutes! It looks great! High quality for a great price, which is a rare find now a days! Highly recommend!

J
Review №13

I had a great experience getting my phone repaired at JPC. They gave me a quote over the phone and had the parts needed to fix my phone on-hand. I was on a tight schedule as I had an appointment to go to and they accommodated my schedule to help get my phone repaired and back to me asap. Quick and easy! Very friendly service as well.

Cy
Review №14

I cracked the screen of my new Microsoft Surface Pro 7. I called a few companies that fix cracked screens and nobody would touch this because they said it was too difficult. 2 companies referred me to JPC Computers. Juan was able to fix my screen in less than 2 days! It looks brand new! Juan is awesome! Thanks so much!

Ce
Review №15

Great experience !! Had to replace the screen on my iphone 7. Not the first time either. The service was amazing. Had it fixed while I ate lunch next door. He had it done in less than half an hour. The price was also lower than I had paid at other locations previously, and lower than others in the area. To top it off the owner is not only very professional, but also quite personable.

Ti
Review №16

I cant say enough good things about JPC. I was a first time client and had a laptop screen that was shattered on a Thursday afternoon, and I needed it fixed before I left for a long trip that upcoming Monday. I was dealing with Juan at JPC, and he told me that worst case scenario he would have to ship the laptop to me, but would try to get it fixed before I left. Juan was able to find the part needed locally, get it to his shop, and had my laptop ready for pickup that Saturday afternoon. He kept me updated via text and phone calls, and was a pleasure to work with. JPC will be my go-to repair shop from now on.

Ka
Review №17

Great experience! My phone was shattered and I’ve been weary about getting it fixed because I just knew it would be expensive. My repair was $65 cheaper than I was quoted elsewhere and he even threw in a screen protector too! Very happy with the service I received and it was fast too! Only too 30 minutes.

Da
Review №18

Top-notch service! I went in to have my iPhone 11 Pro screen replaced. He did not have the screen in stock, but said he would get it overnight and it would take about 30 minutes to install the screen. I dropped off my phone the next day and went to lunch and it was ready when I got back. Over the next week I started having issues with the screen. I returned with details of what was happening and the owner was very apologetic and guaranteed my satisfaction. He contacted the screen vendor with specifics and it turns out the vendor actually had gotten a bad batch of screens. The owner drove to the vendors warehouse after hours to get a screen, and replaced it for me the next morning. While I had a problem, I felt it was not the owners fault and that he went out of his way to stand by his service...as any good company should. I relate this tale to let everyone know that this is definitely a business to be trusted. I will use them again without hesitation should the need arise.

S
Review №19

I have been doing business with JPC Computers for years. The personalized service is exceptional! Juan has helped me with repairing broken computers, removing viruses and data recovery along with the occasional request to find a new top notch computer at bargain prices and transferring data to new computers. I highly recommend JPC COMPUTERS- PC CELL. There is no better place to go for one on one personalized service.

Sa
Review №20

This gentlemen gave me a fair price from the get go, my roommate use to own his repair shop. He told me that the price I was given by JPC was a good deal.The gentlemen that helped me told me exactly how it would play out. I paid him upfront and I trusted him and took his word and he did exactly that. Not mention he told me my phone would be ready by 2 pm. And it was. I would recommend this guy to anyone! Thanks alot

Fa
Review №21

My daughter cracked her Surface 7 Pro screen and JPC Computers was the only place I found able to repair it (Microsoft simply wanted me to return it so they will send me refurbished one after paying $450). I talked to Juan for several minutes making sure the work was going to be done perfectly and he convinced me he was able to do it. He took care of my Surface immediately and had it ready in less than 5 business days. Ive been using my Surface non-stop since then and it works PERFECTLY. Definitely will go back to JPC Computers when another need arises.

Mi
Review №22

Juan was professional, kind, helpful. Although I thought he was expensive he gave me a bang for my buck. He also completed my service in about 1 hr. and I was able to pick it up and. Now I have my computer back, working. Im so very happy and go back everytime. Than you Juan.

Ji
Review №23

My teenager keeps dropping her phone and cracking the screen. This is the 3rd time we’ve brought her phone to Juan for repair because he is honest, friendly and offers reasonably priced services. He even helped reiterate the importance of cell phone care to my daughter, thus holding her accountable. Go see Juan for your cell phone repairs...you’ll be glad you did.

Ma
Review №24

My son spilled an energy drink on his MacBook Air I didn’t think it was fixable and was about to scrap it when was told to try JPC Computers. Within a week it was all fixed at a very reasonable price. He also fixes phones and has screen protectors. Very professional and made sure I was happy.

Ch
Review №25

The experience went very well I had cracked my IPhone 10X Max on my first day of my new job. So did a quick search and found this place I’m all for supporting small businesses and seeing if they work well and I’m actually happy with the out come and the price I paid to get it fixed. Pretty sure I’ll come back if I slip up and break my phone again 😂.

Pa
Review №26

Went in with a laptop having cooling fan malfunction. Juan fixed it and now works well. He helped me also to look for a battery.I recommend you to JPC Computers.

Au
Review №27

This is the second time that I have had my laptop in for screen repairs due to my own negligence, and each time Juan was very friendly and professional. I appreciated his advice and service and sincerely DO NOT WANT TO SEE HIM AGAIN anytime soon for these self inflicted wounds!Highly recommend!

Hu
Review №28

Great service and very reasonably priced! They fixed my shattered iPhone screen well-under the 30 minute timeframe they quoted. My phone looks good as new and Works great. Staff was personable and provided incredible customer service. Definitely will recommend.

Mi
Review №29

Juan did a great job repairing two laptops for me. He was professional and I was very happy with the service.I bought in two laptops that were having major issues and he sorted them out and got them going like new again.Great service and a great price!

Do
Review №30

Juan is the Best in the Business!! He not only fixes the problem but does it very quickly and has very competitive pricing. Very satisfied!!!

Tr
Review №31

I dropped my daughters Chromebook off in July with a broken touch screen. I was given an estimate right away and I was informed that it would be pretty expensive to replace since it is touch screen. I accepted the quote. I expected to have the computer back within a week or so. Due to Covid and the parts having to come from China, my expectation was WAY off. They kept me informed on the progress of when the parts would be in. I know if it wasnt for Covid my expectation would have been pretty close. Overall, JCP was very informative and professional and I was very pleased with the outcome! Hopefully my daughter wont break it again!!!

jo
Review №32

I went in with a surface pro with intermittent blue screen fault and overheating issue. Juan explained what would have to be done and worse case scenario with estimated cost. Computer repaired at his estimate $ and no trouble since. Highly recommended.

Da
Review №33

Great service!!! Incredibly professional and very efficient. Juan solved my laptop issue in a very quick manner. I highly recommend him

Ni
Review №34

Good people, good customer service.

Je
Review №35

JPC Computers got my PC in great shape in just a few days- cleaned a virus and eliminated problems slowing performance. I was always aware of what was happening as they kept me informed. The cost of the job was lower than other repair shops Ive used! Quick turnaround, great job, low price! A++++

Sc
Review №36

They got me in and out quickly at a very fair price.

Br
Review №37

When looking for a place to take my laptop, I needed to find a business that could diagnose the problem and provide reliable results in a relatively short time period. JPC/PC Cell had amazing reviews, so I decided to give them a shot. I am so glad that I did because the quality and the speed of which the work was preformed far exceeded my expectations.I was provided a in-depth explanation of problem, multiple solutions for the problem, and the costs associated with implementing each those solutions. The staff really took the time to listen to my constraints and found a solution which checked all the boxes. I have found my new electronics repair company and will take all future issues, and business, here!!

Al
Review №38

My go-to place anytime I crack my phone screen. I get taken care of right away and it usually only takes 20 minutes. The prices are low compared to other places and the repair includes a screen protector as well!

Ro
Review №39

Juan has taken great care of us on four different computer projects. He just completely refurbished a high end laptop and upgraded to Windows 10 professional. I recommend JPC highly for any of your computer needs. Juan is highly knowledgeable and communicated what is needed prior to any repairs. If I could give 6 stars I could.

Jo
Review №40

JPC Computers its a great company. They are honest and reliable and get the job done. Our company has used them multiple times to fix problems with our computers and they always come through. We would not take our computers and mobiles to anyone else. Best service in Texas.

Ro
Review №41

Great place to bring your laptop/computer to get fixed. Quick turnaround. Family owned, nice couple from Argentina. I will be bringing any future laptop problems i may encounter to them. Support small businesses!

Ra
Review №42

Restored data from Mac book pro. Was professional and liked the services provided. Work was done in a timely fashion. Would use his services again.

He
Review №43

This place provided fast and great quality service! Definitely recommend for anyone in a hurry or who have had issues with other places!

K
Review №44

Rude and overpriced. Efficient otherwise, but will not going back.

Ne
Review №45

Have used this service in the past. Always friendly and ready to take care of us and our computer issues. Would recommend him to others.

Is
Review №46

Literally just called to ask about a broken laptop and got hung up on. Even when she asked me not to hang up to put me on hold. Updating it: I got a call asking was my question was and was told that I hung up on them. Naturally I said no and I was talk to very rudely and do not appreciate it. I was also asked to take down my review. I said no and was hung up on again. Do not call these people. If you need help you might have to walk in because calling is very rude service. So instead of taking it down I will make it more detailed. That was not acceptable. If it were to have gone a different way I probably would have.

Mi
Review №47

Affordable, reliable and fast. Ive used jpc at least 5 times for screen repair and twice for laptop repair and I highly recommend them.

Os
Review №48

I was looking for a PC for my small business, I did my research online but I wasnt comfortable with a lot of refurbished pcs or very expensive ones. So I called JPC Computers and explained my dilemma. They did a great job at listening to my needs and building a NEW computer accordingly to my specifications, it works great and at a very good price.

He
Review №49

I needed a new DC adapter resoldered onto the motherboard, and I knew this going into JPC Computers. Juan did not try to upsell me or tell me my computer was out of date and was very upfront about the amount of labor required. I actually spent less money than was expecting and it was done on time.If I have any issues with computers or mobile devices in the future I will be sure to come back to JPC computers, for the price point and professionalism of this company.

Gu
Review №50

Excellent Service! Great attention to detail .

Pa
Review №51

Very knowledgeable and honest technician!

Br
Review №52

These folks repaired my laptop very quickly and did a quality job for a relatively low price. Excellent experience overall!

An
Review №53

Good all around service. Nice people, who care about your items.

Je
Review №54

I’ve had my iPhone and MacBook repaired here and it was a great experience. They kept me informed every step of the way and worked to get me the best price. I will be back.

Lu
Review №55

Service was great, quick, & professional! Thank you so much!

We
Review №56

Great patience and great help by the owner. Would 100% recommend.

Je
Review №57

There are not enough “Superlatives” to describe my experience @ JPC Computers - PC Cell; but I’ll try.Exceptional, Excellent, Outstanding, Fantastic, Friendly, Professional Juan went “Above & Beyond” to help me w/ my iPhone problem.

Jo
Review №58

I came in with a cracked screen and video card issue and they had a identified and fixed quickly. I had to leave and they sent it to me via email no issues. I would definitely use them again.

Ke
Review №59

One day service. Very convenient. I have had two computers fixed and two cellphones fixed there.

St
Review №60

I’ve used JPC several times over the years and very happy with the service and professionalism. Phone batteries, screen protectors and even helping with a water-damaged phone. No other place you need to go for your phone/ PC needs!

Tr
Review №61

I had bought a laptop here several years ago and also had work done on a laptop and was very happy with both. I went back now with a laptop screen issue which needed replacement. I had already checked the price for a screen on line and he found one even cheaper and the repair cost was very reasonable. Very honest, fast turn around and reliable.

Ly
Review №62

I didnt get any service from them but my interaction with them on the phone was pleasant and the knowledge of the person trying to help me knows his stuff. When i do need service i will be contacting them again.

El
Review №63

They were very detailed in explaining on the replacement of my computer screen and searched for the best replacement and value.

Ju
Review №64

Very rude people. Dont waste your time going there.

Ra
Review №65

Great place. Affordable and very convenient. Took great care of my son’s phone. Will be back for sure.

Jo
Review №66

JPC has an excellent customer service. I have been using them for the last 4 years and other than very reliable they are very honest. They check your computer and/or system and let you know what the problem is and the best way to fix it. There prices are unbeatable. Thanks to all the team for their excellent work

Me
Review №67

They did a quick and professional hard drive swap for my laptop. They are very professional and great bedside manner.

Sa
Review №68

I have been coming to JPC for a couple of years now with my laptops. Juan has always been patient with me in explaining what the issues may be and is always upfront on what it may cost

To
Review №69

Took my computer in for repair & was extremely pleased with quick turn around, & professionalism of owner & staff. Its refreshing also to see that they appreciate the customer & go out of their way to make you are happy. And boy was I ever! My computer is MUCH faster. Did I mention, they are very honest, an absolute must in this type of service buisness ! Thanks again, I will be recommending you to everyone I know !!

Ja
Review №70

Ive used JPC Computers twice in the last 2-3 weeks and was quite satisfied each time.The first was a cell battery and screen replacement on a Samsung S8 +. The job was promised for 3:00PM and just before 3 I recd a call saying the work would required another hr: then at 4:00 PM I recd a call indicating the work was completed. Phone now functions and appears like new.The second was a desktop Hard Drive replacement. All files and operating system were moved to new HD and unit functioned perfectly.Im already making plans to take my second desktop in for a Windows 10 upgrade.

St
Review №71

Great customer service! Love their free estimate policy. I never look forward to computer problems but I will definitely visit them again when problems arise. They were very honest and open about not letting a repair to my daughters laptop go above the actual value of the laptop. I highly recommend this company.

Je
Review №72

I have used JPC computers for our business for over 10 years and they provide excellent service. Not to mention the staff is very friendly and helpful. They also help us with our home needs computer repairs, cell phone and networking in our home.

As
Review №73

I could not make sure hours so they met me so I could pick up my device.

Ri
Review №74

I have a moto phone and Verizon tried to sell me a new phone. I went to other places to obtain a repair price, most would not do the repairs and one shop said to leave the phone for three days. I dropped my phone with JPC and they were able to fix it for the price that they quote (it was less than the place that wanted to keep the phone for 3 days).

Ma
Review №75

Love this company. Mr. Juan the owner is such a great honest man. We have worked with him for years and he has always provided great service to us personally and to my work computer. My computer crashed and they had me up and running quicker than I had imagined. They have fair prices and treat their clients with respect. Definately recommend this to anyone looking for computer or cell phone repair. Keep up the great job.

Kr
Review №76

Took a laptop to them a few years ago that others wanted to charge me a small fortune to fix. Did it cheaper, did it right, did it fast. Definitely recommend.Update: Took another laptop in there last week, and the repairs did not work at all. I requested a refund, and was told parts only, not labor. I argued that point, and when I asked for my old hard drive back the owner (?) basically told me that he could put anything back in there and Id never know. These are different people than the first time I used JPC, and NOT for the better. So much for good service / reasonable cost.

Da
Review №77

I have a great deal of building and repairing computers for both personal and professional purposes. Unfortunately, I recently built a problem child that had a great variety of issues which could have been related to either software or hardware problems. I left my computer with Juan at JPC who worked diligently until the mystery issues were finally resolved. He will put in as much work as it takes to get everything working right. I tried to tip him for his impressive work, but he adamantly refused any tip. He genuinely cares about his work.

Ch
Review №78

I have had several devices repaired at JPC computers and they’ve always done a good job at a reasonable price. The devices range from pc’s to a phone.

Re
Review №79

JPC has excellent customer service. Their response to some difficult and sometimes urgent requests has always been prompt and courteous. I have also appreciated how thorough the work has been and work has been completed in the time estimated. If you want personal service, JPC would be an excellent choice.

Oc
Review №80

I tried calling to see about the general cost of getting my laptop screen fixed and they were very rude. If you cant treat me with respect you dont deserve my money or anyone elses.

J.
Review №81

JPC did a great job fixing both my laptop and my backup hard drive which had both become infected with viruses. Juan is extremely professional and his prices are very competitive!

Gl
Review №82

Doesnt get any better than this. Juan is awesome - highly recommend!

Ko
Review №83

Great service! Great attitudes! These guys helped a lot fixing my wife’s broken iPhone 8+ screen! They were fast and easy to deal with, annnnnd way better priced than anyone else in town!

Jo
Review №84

Took my iPhone in to repair and I was very satisfied with their prices and service and their fair price I recommend this place to anyone

Vi
Review №85

These guys are fast, dependable, and fair. I got my non working phone 6 plus up and running and was able to get a great screen protector along with the process for cheap as well. The place is legit and clean. Very professional.

Da
Review №86

Explains everything great! Great knowledge!

Je
Review №87

Great Customer Service, very knowledgeable

Ti
Review №88

I had a problem with my gmail account. JPC computers Owner went beyond the norm to figure out the problem. I was very pleased and intend to always use him to work on my computers. I rate them with five stars.

An
Review №89

GREAT SERVICE. EASY. CUSTOMER ORIENTED. BEST OF ALL GREAT PRICES!

Ki
Review №90

Excellent service. My computer had been hacked. JPC understood the problem and cleaned up the affected files. I had one problem with implementation and JPC responded immediately and got me into full operation. I will gladly go back when i need service and will recommend JPC to my friends.

Je
Review №91

Knowledgable and friendly people. Did all I asked and more, and even worked with my tight schedule. Will definitely use them again.

Pa
Review №92

I brought my computer to Juan a couple of days ago and was very concerned that I had lost some priceless pictures of family ( grandchildren). I had hundreds and hundreds of pictures buried in folders that were no longer in my computer that I could find. After leaving it with him for a couple of days, my wife and I went back with the resolve to pay just about any price to get those pictures. He told us the pictures werent lost but buried in folders within folders. I offered to pay him $100 at least for his efforts but he said to take that money and take my wife out to dinner. He is a very honest and professional man.

Ji
Review №93

Highly recommend this business. Juan was very honest. The problem was my monitor, not the pc. Honored the free estimate with no charge.

Li
Review №94

Juan and JCP computers have certainly supported my business, setting up and maintaining a busy consignment store. Juan, the owner, is alwaysprompt, polite and helpful. Someone you can reply on.

Pa
Review №95

Excellent service! They replaced the screen to my ipad and had it back to my very promptly. Excellent work!

D
Review №96

I needed to replace a DC jack on my laptop. After getting quotes from three other repair shops I went to JPC. They gave a straight forward explanation of what they would do and at half the price of the other shops. I also had a problem with my hinges which they said theyd look into. They were able to get replacement hinges and a cover for very cheap and installed them for next to nothing. Theyre honest and reliable - good people - and I highly recommend them! - (Update) - Had another old laptop that I took in to see if it was worth fixing. After talking with Juan I decided it would be better not to fix it as it was too slow but he had several newer used laptops that he gave me a very good price on one. Much cheaper than buying new and still fast enough for everything I need - very happy with it!

Tr
Review №97

Bought a custom home office computer. Its like im in the Matrix. 3 screens 1 touch super fast. Awesome job!

Sa
Review №98

Great service. My phone screen was complete smashed and he fixed it and installed a screen protector in 30 min for a VERY reasonable price.

As
Review №99

Awesome service! Recovered everything. I highly recommend them.

Da
Review №100

Very happy with the customer service. They even replied to the Send a Message option on Google maps in under 5 minutes on a Sunday! The owner is very reasonable with pricing and works diligently to resolve my pc issue. It has been a challenge unfortunately as my repair didnt last. He was very receptive to me being it back in and started he would continue to work on the issue at no additional charge unless hardware needed to be replaced. This location has repaired some of my other devices in the past with great success. Im hopeful they can find and correct my pc issue. If my repair lasts on this 2nd attempt I will rate higher.

Information
41 Photos
100 Comments
4.6 Rating
  • Address:18523 Kuykendahl Rd, Spring, TX 77388, United States
  • Site:https://www.pccell.net/
  • Phone:+1 832-698-1342
Categories
  • Computer repair service
  • Cell phone accessory store
  • Computer support and services
  • Phone repair service
  • Used computer store
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10am–6pm
  • Sunday:10am–6pm
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