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WaveOne Technologies Inc.
1118 County St, Somerset, MA 02726, United States
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Em
Review №1

Need a new computer cord for power supply that I had damaged called them up and he told me come right over. I Headed right over and when I got there I realized I didn’t have any cash on me I offered to pay with a debit card even though it was only five bucks he told me don’t even worry about it right now and just drop it back when I could drive back bye. I’ll be making sure to be back by this evening or tomorrow considering I’m not far at all. And if you need your computer serviced def come and give em try. With real people comes real quality work. Thanks again and see you soon.

Ka
Review №2

Exceptional service and reasonably priced!!! Like many right now, the owners are balancing work and remote learning. I could not meet during business hours to drop off my computer that I need for work. Matt met me after hours to take my computer and had it up and running perfectly less than 24 hours later!

Wi
Review №3

Great place with the best service around.

Ka
Review №4

I would not take my computers, PC and MAC, anywhere else. They are so incredibly knowledgeable, professional and honest!! I highly recommend them for all computer needs!!

ma
Review №5

I went there with a big ol alein ware pc that would start up work for 15 minutes and shut itslef off. Told them of the problem and let them work. They said they had gotten it running and working fine and they saw no more problems with it I paid them around 80 dollars which is what they said it took to fix it, went home and within 10 minutes the pc shut itslef down and wouldnt start back up. Literally lied to me and took my money.Also fairly certian they are actively taking down negitive reveiws. Hope you get to see this

Ho
Review №6

Locally owned technology repair shop. Super friendly and easy to work with. Knowledgeable. Been getting my laptops serviced here for a long time. Would def recommend.

Ka
Review №7

Great to deal with. Very knowledgeable and fast service. I definitely recommend!! I wouldnt go any where else but here.

Ge
Review №8

First visit. Very happy with service.

Ma
Review №9

WaveOne have fantastic techs. I have used for 17 years and counting. Jodie is very professional and personable and understands that a lot of people are not computer savvy . I would go no where else for my Computer needs for my law office. Thank you!!!

Sh
Review №10

I highly recommend this repair shop! Jodie was helpful, organized, and knowledgeable. She looked over my computer at no charge and even though she was unable to fix the problem she gave me the information of another company who could, along with a few tips and tricks to help me with purchasing a new computer. Any future tech problems I have WaveOne Technologies Inc. will be the place I go.

Ro
Review №11

I couldnt have asked for a better customer service/tech experience. Price point was excellent, both individuals were kind and courteous, and my computer was serviced extremely fast. After dealing with several nightmares in terms of tech servicing, WaveOne saved my day. They were able to save extremely vital information that I thought I wouldnt be able to retrieve, I honestly couldnt thank them enough. I wouldnt go anywhere else for my servicing needs.

Ch
Review №12

This place has been nothing but a Positive for me. Ive picked the Owners Brain many times and both wife and her husband have been nothing but helpful to me. About 3 Yrs ago the Power Supply in my Computer crapped out and he replaced it with a new one for 50 Bucks. Just had the same 8 yr old Dell Desktop upgraded from Windows 7 to 10 and so far so good. Saved Hundreds not having to replace with New Tower. Every bit of info i had saved on Windows 7 was transferred over to Windows 10. All Apps, Shortcuts, Pictures, Saved Passwords, all the info i had stored. Even reloaded my Norton Virus Protection. Computer Speed good if not better then 7. Prices have aways been fare. You cant go wrong. Sometimes its just best to hire a Pro.

Sa
Review №13

I have gone to WaveOne twice now in an extreme panic. Once when the hard drive on my computer crashed and once when everything from my phone was deleted...yes, even the last three years of pictures of my babies. 😥 Both times, Jodie totally saved the day by restoring what was lost!!!!!! 😊😊😊 Both she and her husband are very kind, helpful, and professional. I absolutely recommend them for all your computer/phone needs!!!!

Ca
Review №14

If my husband and I could give Jodie and Matt a 10 star review we would, you only allow 5 stars! They are always friendly, receptive and extremely helpful to our dilemmas!! the turn around time is quick and prices are more than fair. Love working with a family business and keeping it local. They are very knowledgeable and quick turnaround time. Great company to work with, you wont be disappointed!GIVE THEM A CALL! Thank you for all you help Jodi & Matt!

Sa
Review №15

Speedy Service & Super Friendly people. So glad I found WaveOne on County St. They fixed my computer quickly & the price was fair. They offer to check out your computer for free & you only pay if youd like them to fix it. I will definitely be returning with any other computer issues I might encounter in the future.

ge
Review №16

Thank you Matt & Jodie. Thank you Matt & Jodie .Thank you Matt & Jodie. I cant say it enough times. My blue screens & error messages were severely hampering my ability to run my CAD programs & get my work done. Matt promptly came to my house, disconnected it, brought it to his shop, & ran a complete diagnostic on it, then called to tell me what was wrong. He was 100% accurate in his prediction about what was wrong, then promptly replaced the malfunctioning parts, brought it back & got me up & running in no time. EXCEPTIONAL SERVICE by EXCEPTIONAL PROFESSIONAL TECHNICIANS. Both Matt & Jodie. Thank you so much. You 2 are by far the best computer service available in this area......Thank you again, I cant say it enough times.

Jo
Review №17

We have been using Wave one for almost 15 years, they are always prompt, honest and reasonably priced. Its not often that you feel comfortable referring your friends and family to a business but I refer them without hesitation. Thanks Matt and Jody.... you are simply the best! Joanna

J.
Review №18

Friendly and knowledgeable staff. Very competent and reasonably priced. They have fixed 2 of my computers in recent months and their service and turnaround time is excellent. Highly recommended!

An
Review №19

So glad that I found them... The are professional, honest and reasonable. They fixed my laptop after the place that I bought it from told me told me that I needed a new one and it couldnt be fixed...they give free estimates and are super nice! Thanks guys! - Anna D

Sa
Review №20

My office has been using Wave One for years. Every time theres an issue with our computers they have gone above and beyond to help fix it. I probably call Jodie at least once every couple of weeks and shes always been very patient and very helpful and if its something she cant fix over the phone Matt will come right in. We dont know what we would do without them!

Ja
Review №21

WaveOne is a great place for anyone to go to and I would recommend it to anyone. I have been going there for a few years now and I have never had a bad experience with Matt or Jodie. they are both two of the kindest people and are always extremely helpful. I am a college student and have had quite a few of computer problems lately and I have gone to them every time, I have given them my computer last minute when I am home from school for a weekend and they always get it back to me before I go back to school and it is working better then ever. Matt and Jodie are remarkable people and always reassure you that your equipment is in good hands. if you ever have computer questions you can always stop in or call them and they are always more then happy to answer your questions. this is a place I would suggest to anyone, they are wonderful and very trustworthy people who are experts at what they do

El
Review №22

I have been a customer of Wave One for many years, and am very satisfied. Jodie and Matt Fernandes have always repaired my computers quickly, and at a very fair price. They are the best! I have recommended them to my friends. Jodie and Matt are always pleasant and give everyone great service.

J
Review №23

I have been dealing with them for many years now and I have always had great service. They are some of the kindest people I have dealt with and have gone above and beyond when helping me with my computer needs. I would recommend them to anyone as a matter of fact I already have and their experiences have been equally as good. My 65 year old father raves about the great service he received and he is very rarely happy with service.. That says a lot about Matt and Jodie.

Ke
Review №24

I have to give kudos to this business. My computer died. I took a chance, given the other good reviews WaveOne had on line. It was a great experience! They fixed the problem and I had the laptop back to me in a matter of hours. Unusually professional and courteous. Matt carefully explained the problem and what they did to fix it - for a nominal charge. Highly recommended and worth the drive if youre looking for the best computer service.

Ch
Review №25

Best computer repair company around, experienced fast quality customer service. Highly recommend to anyone needed their computer repaired.

Mi
Review №26

WaveOne is the most accomodating and helpful computer and web businesses in the area.I have done business with Jodie and WaveOne for almost 7 years and highly recommend them. They are friendly and competent.As a small business they are professional, timely and take the time necessary to explain the process needed to get to the end result.Jodie and Matt are great people and run a very reputable business.

Ga
Review №27

I use WaveOne exclusively for my computer repair services. When my wife had a virus on her laptop that I couldnt fix myself, they were able to get the machine back up and running again. On other occasions, they have helped to increase the performance of my machines so that the programs I wanted to use would run faster. Matt and Jodie are experts at what they do and will do whatever it takes to solve your problems. They run a great local business and are an asset to the community.

Ed
Review №28

WaveOne Technologies Inc. is a fabulous company. Some time ago (about 3 years) I had an issue with my PC. A friend suggested I go to WaveOne Technologies on Country St. in Somerset, MA. Once there, I was told that, depending on what the issue was, Id have to pay so much for this & so much for labor. It turns out the issue was a simple switch in the back that had gotten stuck. WaveOne, rather than try to scam me, was honest & I ended up not having to pay a dime. They gained a loyal customer in me at that very moment.Since then, Ive gone to them for every mishap that occurs with my computer and theyve been nothing but spectacular, timely, and, most of all, AFFORDABLE. They also have great rates on computer supplies. I wouldnt dream of going anywhere else. WaveOne is Number ONE in all things computer related! A+++

Da
Review №29

I trust Jodie and Matt completely with all my computer needs. Their service is second to none and prices are always very reasonable. Repairs are completed expeditiously and done well.

Al
Review №30

Great service and price. They saved the day for me today!

J.
Review №31

Great tech services

K
Review №32

Wave One has provided great professional service with both my home and office computer. Matt is always a very pleasant and helpful person. My home computer was not repairable, and he gave us a replacement at a great price. Whenever we have an issue in the office, he is our go to person. He is very knowledgable, and his service is fast and efficient. I recommend him whenever anyone asks if I know anyone who does computer repair.

AM
Review №33

WaveOne has provided exceptional service and support to our local business for the past five years. Matt and Jodie are consistently responsive when we have issues, which is key to keeping our small business running smoothly.Matt often comes on site and will work tirelessly to get our issues resolved promptly. Whenever possible Jodie will dial into our computers remotely to resolve issues remotely.Matt and Jodie have always been exceptionally professional. WaveOne is also fair with their invoicing. I have worked with other local companies which charged extrodinarily high fees for lesser service.WaveOne is a favorite vendor of our small, local business!

Br
Review №34

Matt and Jodie have always provided our entire family with the best PC service possible. Their dedication to Customer Service is paramount, and time, and time again have gone above and beyond to service our needs. Its conscientious individuals like them who truly make a difference, and bring back the Small Town Family Owned Business Reliability that can be appreciated by all. Thanks for all you have done, and continue to do....Take Care & Be Safe!!!! Bruce Antone

bo
Review №35

I have been using Wave One for the last few years for all my computer needs. ( there have been many! ). Matt and Jodi are very knowledgeable, friendly, and professional. Every time I stop by the store or call I am never disappointed with the results. I would recommend to anyone with computer issues or questions to give Wave One a shot. You will be glad you did.Bob Ragonesi

Da
Review №36

I recently had the opportunity to post a review On Wave One and while I did not explain my review I did only leave one star.I was contacted about my review and was able to explain my reasons to them personally. (something that big business would never do, and why I love mom and pop businesses)I was impressed with the speed they reached out to me and the reason behind the review I left.After a few text it was very clear to me that they put their heart and soul into this business and care very much about customer satisfaction.It is not often that someone responds to my reviews. But, Im glad they did. Although my need for their services is not often, I will be visiting them again when needed. Kudos!!

Go
Review №37

Our small business has been using WaveOne for 5 years now. Having a network of 12 computers, 8 printers and many auxiliary devices has meant we have needed an expert to rely on. Matt has been that expert and met every challenge we have put before him. Both Matt and Jodie (whom I have dealt with on several occasions) have always been courteous and very knowledgable.

Ca
Review №38

Always a great experience at a fair price. The owners are very knowledgeable and up to date on all of the latest technologies. I wouldn’t go anywhere else! I highly recommend WaveOne Technologies.

Jo
Review №39

I have known Matt for over twenty years and I trust him and Jodie completely when it comes to our computers and servers at the office. Matt and Jodie are experts in dealing with someone elses urgent computer problems. They make you feel as if you are their only customer. They respond to your emails and calls at night and on the weekend. WaveOne is top notch!!

At
Review №40

I believe in endorsing businesses that prove to be far superior to their competition. WaveOne Technologies, Inc., is clearly deserving of such recognition and accolades. Ive relied on computers to keep our law firm running for over 30 years. In the past, computer problems generally brought the office to a standstill, sometimes for several days, before we were up and running again. Our seemingly endless periods of downtime and frustration became a thing of the past the day we contacted WaveOne. I genuinely appreciate the prompt, efficient, and professional service that Matt and Jodie have consistently provided us with, and enthusiastically recommend WaveOne for all of your business or home computer needs.

Da
Review №41

WaveOne has done all my computer work both home and business for over 10 years. They are honest and reliable. I have sent many friends there and they all thank me ! Recently had a problem with my business computer, I brought it in and 1 hr later they called me to pick it up. Seems a memory stick had failed.....there was no charge.... turns out the m stick was still under warranty. Not even a labor charge...( only took two minutes)..Thanks Matt & Jodie keep up the great work !

Jo
Review №42

WaveOne is like no support administrator I have ever had--and Ive been in this game for 30 years have been with them for almost 10 of the 30.Anyone who doesnt find them this way must have something wrong with them.Try them--you will not be disappointed!!

Je
Review №43

Matt and Jodie Fernandes couldnt be nicer people! Theres nowhere else besides Waveone Technologies to take your computer! Support local business! Thank you for saving me today!! Honest, friendly people who are fantastic at what they do!

El
Review №44

I call the owners of WaveOne Technologies my computer gurus. Not only are they brilliant at repairing computers, I can personally attest to the fact that they are kind, patient and very fair in their business practice. When I was visiting my sister in FL recently, something happened to her computer. After taking it to her own computer person, it still didnt work right. I immediately called Jodi who walked her through the glitches. My sister was thrilled with Jodis expertise and patience. My sister will definitely use WaveOne again even though there are many places she could turn to in FL.Recently we heard that Microsoft will no longer support Windows XP. We immediately went to WaveOne for their recommendations and advise. I am so glad they are close by in Somerset and that they readily help with any of my computer needs and questions. I trust them explicitly.

Ma
Review №45

WaveOne is by far my choice for computer repair on the Southcoast. I bought a computer from there about 8 years ago and it is still running. Every time I stop in they are always friendly and helpful answering any questions I have.

M
Review №46

Once again Wave One comes to the rescue! I had another very pressing computer problem and Matt & Jodie took care of it more quickly than I ever imagined they could.Theyve pulled my chestnuts out of the fire more times than I care to count. They take care of our personal computers and business computers. They have at times have gone well beyond the call of duty to take care of us.Nobody is going to touch our computers but Jodie and Matt.As a bonus they are a couple of the nicest and most honest people Ive ever met. If your kids grow up to be like them then you know that you raised them right.

ri
Review №47

I have used Matt Fernandes & Jodi Fernandes (WaveOne) for over 3 years as my one and only IT experts and cant say enough about how expert and available they have been to my law office operations. Five (5) stars is how I rate them ! Whether on-site or over the phone & computer they have super knowledgeable and easy to work with and reasonably priced as well. I highly recommend anyone needing IT expertise use WaveOne !!!!!

Ca
Review №48

Was having virus security issues with my laptop brought into Jody at Wave One she was very fair priced excellent customer service and got it back to me within a few days couldn’t of asked for better service thank you Jody : )

Ch
Review №49

Matt & Jodie have been coming to my rescue for years now. I am a small business owner and when my computer goes down I call them. I have dealt with dell, and other geeky companies in the past and nothing compares to the service I have received from Matt & Jodie. On more than one occasion Matt has come by my house after hours to get me up and running. I would trust no else with my computer repairs.Thank you Jodie & Matt

An
Review №50

They have absolutely great service, they are honest and friendly, definitely recommend !!

Me
Review №51

Great hometown service for all your computer needs with personal, professional service!

Ja
Review №52

I have been doing business with Matt Fernandes for all of my computer and networking needs since the founding of this company. It is often difficult or impossible to improve upon excellent and that is just what has occurred here. With the growth of the company and the addition of Jodie (Matts wife) there is NO better experience in dealing with kind and articulate professional help. Im a Mac user and was pleased to learn of Jodies expertise in handling issues with Macs. Trust me - you do want to go to Wave One before even thinking of going to the Apple store.When I have had issues I KNOW and feel confident that the matter WILL be resolved at Wave One. Also the courteous service includes constant contact with updates concerning the process, and BEST of all Wave One is by far VERY reasonable in cost for the service and consult that they provide.Anyone that says anything negative about these very fine people and this business is delusional or has a personal vendetta.If you have an issue with your computer (including Macs!!) you MUST go to Wave One. Its NOT even debatable.

Wi
Review №53

Been here several times. With different computers and different problems. They have done a very good job every time!

An
Review №54

Great store, great people, great work!!!! Honest, reasonably priced, timely, and knowledgeable

Ka
Review №55

I went to Waveone to have my laptop repaired. The lady who works there is named Jodie Fernandes. She is one of the rudest women i have ever meet. I asked her a few simple questions as i am not to savy with computers and she said to me, maybe you should just give up on computers because you have no clue how to use one. I am 64yrs old and i do my best with what i know. She also told me how much she hates to work on anyones computer older then 60yrs old , She said we ask to many Questions.She also told me it would cost around $75.00 to fix and then when i went to pick the laptop up it was DOUBLE the price $150.00. BEWARE stay far away from this place. They are rude and WILL not help the elderly at all.

Di
Review №56

Excellent service and great people !!!

Mi
Review №57

I wanted some help. It was not what I like or felt..

Ju
Review №58

Great employess

Information
8 Photos
58 Comments
4.9 Rating
  • Address:1118 County St, Somerset, MA 02726, United States
  • Site:http://waveonetech.com/
  • Phone:+1 508-677-2287
Categories
  • Computer consultant
  • Computer repair service
Working hours
  • Monday:10am–3pm
  • Tuesday:10am–3pm
  • Wednesday:10am–3pm
  • Thursday:10am–3pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10am–3pm
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