Called me today. Asked if They were speaking to me, and when I asked who they were, he said “it’s a simple yes or no answer” I said I might be him, but what company is he with. He said unless I’m the person they want, they can’t tell me. I straight called him a liar and said no laws prevent you from telling me what company is calling. He hung up at that point. He knew he was busted. I have nothing in collections and nothing going with this company.

Got a letter from them explaining what I needed to pay and got it done and over with. This is a collection agency, and dealing with seneotive information theyre not allowed to giver personal information if you cannot verify who you are. Most reviews seem to not understand this and are just mad they got a call from collections. Id give 5 stars but I did have a hard time hearing them on the phone. The company should work on their equipment.

I spent 5 years paying on a garnishment and finally paid it off at the beginning of the year. I have not received any communication from Rushmore since then. Yesterday, I receive legal papers for another garnishment! I call the legal department to find out what is going on. The lady I spoke with was very nice but was informed I have accounts with them for medical Bills from 2015 and 2017! When I asked why I had not received anything regarding these accounts she couldnt answer, especially since I have been at the same address for years! Now Im scrambling trying to get both accounts paid off so I dont have the garnishments

Getting spam calls from them. I have zero credit or financial issues or ties to them and my credit score is a little over 800... they never leave voicemails either.

I called the number that has been calling me trying to find out who they were! They asked me a bunch of personal questions but didnt want to give info back! Then was rude telling me to answer my phone! I hung up! Dont have time! Throw the whole company away!

My experience was horrifying with the people answering the call being awfully agressive and they called me for no reason and im assuming this business has more sketchy business than what meets the eye

Rushmore are a bunch of crooks. They never cash your monthly payment then they wait 2 or 3 months before they send the payment back which ends up making you behind. If you try and get out of this criminal enterprise they tell other lenders that your behind but they will never say that it’s because of them. Honestly I don’t know why or how this place is even still in business with all of the legal rights that they violate.

Its crazy that you would call someone multiple times a day, never leave a message, and hang,upbon them when they do answer. Its like youre just out to annoy people.

These people called me trying to get my ss# wouldnt even describe to me what they did...had to google.Beware!

I had several medical bills go into collections. The first lady I spoke with over a year ago was rude and forced me to set up a recurring payment I wasn’t sure I’d be able to make. Since then, every contact I’ve had after switching to one time payments, I have had great service! They have been friendly and understanding. They do ask if I’d like to set up recurring or do a half of the balance payment, but when I say no, they give me no issue! Thank you for working a job that most people don’t want to!

Very rude and wont listen to what you are telling them. Everything they say is read from a computer screen and repeated over & over. Better off trying to deal with a robot... there would be more personality & compassion towards a human being.

Got a letter about a debt, called to find out what it was and started being told they would sue me and take all my belongings, I still had not been told what the debt was. Now they just call and harass and I still do not know what the debt it for. Horrible customer service

This place called and asked for a person that I am not but gave me a hard time because I am NOT her and because I didnt know her. STRAIGHT to blocked call. DONE.

Robocaller, filed multiple complaints with national registry, have logged audio recordings of harassment. I worked for telemarketing systems in the past, in QC, so I have intimate knowledge that this company is in violation of every do-not-call list, weekday calling hours, and fraudulent statement regulation that the customer service, collections, and telemarketing industry are held to. Company should be delisted and investigated by federal investigators.

I periodically receive calls from their number asking me for personal information but refuse to identify themselves or connect me to a supervisor. The audio quality of their calls tend to be very poor. They never leave a voicemail when I dont answer their calls thus I have no reason to believe this is a legitimate service. I encourage anyone else to whom this is happening to report them to the federal trade commission FTC.gov.

Got a random charge from this place on my credit card. Never heard of them before, never gave them my credit card info. Sketchy

They are rude and want you to give them all your info with out telling you who they are or why they are calling. And call over and over and over again. Dont call me if your not going to tell me who you are and why youre calling. If youre calling to collect a debt say so... Every other company does.

Cockroaches. They call several times a day, let it ring twice and hang up. When I call them back they ask for my SS number or account number (scam). When I tell them I dont have an account with them they ask me again for my SS number. They get upset when I tell them I wont give them my SS number and to please stop calling. They then ask for my phone number and say my number isnt on their files so they arent calling me??? Total scam.

Poor company not professional

I called and spoke with a very very helpful guy. I wish I could remember his name, but he was very pleasant to work with and that does not happen often with a collections agency. So thank you!

Never heard of this place and had debit from my bank account from here

Nothing but spam calls, They r super annoying

Horrible to talk to. I just received a phone call stating I had a medical bill with them. Back story i had lost a child at Sanford. They finally sent me a medial bill which was over 2000. I couldnt pay it all at once so I send 2 payments of 500 and 400. Next thing I knew a bunch of small bills where sent to Rushmore for collections. I payed everything within 5 months. I got a call today telling me I had a bill with them for 57.88. I called back to make sure it wasnt a prank call. The guy got really angry with me and practically accused me of running away from my bill. . . ugh. Makes me think twice on weather or not to even go back to Sanford since they did do this to me. ps all these bills where payed back in 2017

I have a medical bill with this company. Most of the employees are normal people just trying to do their job. Unfortunately, their job is horrid and awful and has turned them all into soulless, uncaring, rude, awful human beings that have somehow forgotten what its like to be nice or kind.I feel bad for anyone that has to speak to any employee of this organization and I feel even worse for anyone who has to sell their soul to the devil himself and actually work here.

Got a notice from them for a medical bill, was told that it would be taken off. get my medical bill didnt change one bit. never heard from rushmore again after that. the check was cashed, but it never went to my place of medical service. take my money why dont ya.

These guys are total jerks on the phone. If you want to be treated like crap for asking a question then you should call Rushmore Service Centers costumer service

I dont know why, but they are always calling me! I live in Oregon, and I have no service with them!

They spam call my home phone for the previous owner of the number and wont take me off their call list. :/

They are a bunch of assclowns.

They have a job that sucks, but that doesnt mean they cant listen :(

Horrible

Just rude

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