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Maxi Clean Greenville Carpet Cleaning
1827 Bethel Rd, Simpsonville, SC 29681, United States
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Lo
Review №1

Maxi clean does a horrible job. Called to have them steam clean carpets at my dads house and the technician was only there a total of 30 minutes. Including the time he pulled in to the driveway and all packed up pulling out of driveway. Not once were we told about a 48 hr policy, meaning if we were not happy we only had 48 hrs to call and complain. Unfortunately my dad does not live there. We questioned the tech about some dark spots several times and was told it will dry lighter and the color difference was only because the carpet was wet. We took the guy at his word,so when we were able to go back to the house a week later. We now have spots where there once was no spots, freshly painted base boards are scratched up and have to be repainted, and carpet still looks dirty. When we called Ronnie the owner said there was nothing they would do, and the scratched up base boards were not done by his tech and repeated the 48 hr policy that we were never informed of. So now my 71 yr old father gets to buy a steam cleaner and do it ourselves. Ronnie also stated that the carpets were still dirty because we could have tracked mud in. The pictures of the carpet are after we used their service. The pictures also show the folor if the water after we bought a bissel carpet cleaner and cleaned 1 room, the same room Maxi clean claimed they did.NEVER USE THEM!! GO with a more reputable company.

Je
Review №2

Hunter was very professional and nice. Thankful we went with Maxi Clean! I would definitely recommend this business, especially for the value!

Br
Review №3

Tenant arranged for them to clean carpets upon leaving. Upon inspection by me the landlord, I noticed the stairs werent cleaned. I called Maxi Cleaned and they refused to come back and clean the stairs. I do not recommend this business.

Bi
Review №4

Im disappointed. Previous experience with maxi clean were very good. This time technician was preparing to leave and carpets still were dirty. I had to point out to him and ask him to redo.

Tr
Review №5

The worst job ever! The person came out literally did nothing but blew the dust bunnies under the furniture. I called him as well as sent him a picture of the mess he made. He said he would call me back, but Never did. He did the stairwell and left all the dirt in the corners. I saved the pictures for my evident. The pictures you see in their ad is a bunch of lies!!!He only used a hose!

We
Review №6

Owner was awesome to deal with. They were early and person doing carpets was great as well.

Te
Review №7

I love Maxi Clean! I use them every few months. I have a very energetic dog that loves to go in and out constantly. Everytime tracking dirt in. She also had accidents during long work days. They do an excellent job cleaning my dirty carpet. I challenge you to find a better service than they offer.

De
Review №8

Thank you Hunter for cleaning our home. We had many pet stains, and you got them out. Carpets look new. Marino Family 😀🙌

U-
Review №9

Have used Maxi Clean over the past few years. Always a great experience. Very professional and on time. Great service!!!

be
Review №10

Price I was quoted over the phone was $50+ less than what I was charged. Carpeted stairs are considered a bedroom? (not included in quote). Will get quote in writing next time.

Fr
Review №11

Initially thought it was high priced but tried anyway as Ive tried other carpet cleaners and hadnt been too pleased. They may use a different method (I dont know enough to tell for sure) but they also did more than the usual (encapsulating). Carpet is clean and odorless after drying. They charged us exactly what was quoted. This was on a commercial office carpet. Thanks!

Lu
Review №12

Maxi Clean does an amazing job at our two business locations. Very dependable, efficient, and thorough job. I highly recommend this company.

ma
Review №13

I was very pleased with Hunters work. He was very professional and did a great thorough job. My carpets look so much better.

Ci
Review №14

Cleaned the carpets in a rental property.Very responsive keeping us updated on schedule.

A.
Review №15

I have used MaxiClean twice they are affordable and both times I had a good experience. The tech arrived on time and he explained what he was gonna do and got straight to work. My carpet looked new and it dried in 4.5 hours and it was fluffy and fresh. I will be using them again next year!

Ch
Review №16

I had a couch and loveseat to be cleaned. It was a terrible experience. I had a stain that was on the couch and the tech Hunter swore up and down he tried to get it out but couldn’t. I stated that the stain had not been pretreated nor cleaned as that section of the couch wasn’t even wet. I also pointed out at least 6 areas where he left water stains but he assured me that when it dried it would look like new.. guess what he was wrong. I called the office within an hour of the appointment and Hunter answered I told him of my dissatisfaction and he said he would discuss it with the owner on Monday. Well he didn’t. So I called the owner and talk about rude he was king of that department. He refused to give me back my money and said the tech would call me immediately to come back out and reclean. Never called back. I would NEVER recommend this company.

Ha
Review №17

Every conversation I had with the company was polite and knowledgeable. They let me reschedule (a little) last minute due to a sudden death in the family.The cleaning took less than two hours and the employee was thorough and pleasant to speak to. It was definitely worth their reasonable fee and we will be using them again. We love supporting small business!

Ne
Review №18

The rating does not reflect their product. It is a feedback on the owner of this company. He is very rude if you decide not to go with his service. He was nice until the point that I changed my mind about using his service. He was mean and kind of scary. If you are sure that you want to hire his services go for it. I have heard he does a good job. But if you are shopping for quotes, dont bother contacting him unless you are ok dealing with his rudeness.

Da
Review №19

Weve used Maxi Clean for probably 7-10 years for a lot of rental properties and our own personal home and weve been very happy with the service and excellent quality of work. Highly recommend them to anyone!

Mo
Review №20

Great quality!

Yo
Review №21

The technician arrived on time and was courteous. He explained the treatment that he would be doing to the carpet. It was great service for a low price and I would definitely recommend this company!

Ge
Review №22

Terrific job, inexpensive vs. the competition and very professional. Came right on time, finished the job in a little over an hour. Carpets look like new and no pet smell. We have 2 dogs and there were quite a few stains, all gone now. Just $89 cleaned three rooms and they threw in the stairs and hallway for free. Also put down some scotch-guard, no charge. Would definitely recommend!

Ka
Review №23

Ronnie was very personable and worked with my schedule to get a cleaning in before the holidays. The gentleman who came out to complete the work was quick, efficient and prioritized areas that I needed to access first! He got a bunch of stains out that I was sure would live in the carpets forever. The carpets look like new!

Le
Review №24

The technician texted about arrival time and was on time. He even explained everything he was doing and how it worked. When I booked the appointment I spoke with the owner, he also was very informative. They did a great job at a GREAT price.Will use again.

Wi
Review №25

I use them about every 6 months. And everytime I think Im going to have to replace my carpet-they make it look brand new! They take their time and do it right. I have used a few others in the past but never had the results I have had with maxi clean.

Ca
Review №26

Company is excellent to do business with. Great job. My carpets looked brand new and I loved the outside fresh odor. Did NOT bother my asthma. My asthmatic friend said their enzyme cleaner, also, did NOT bother her asthma.

De
Review №27

I recently had carpets cleaned. My carpets look worse now than they did prior to the cleaning. I called the company and told them I was not satisfied. They explained this is the way it will look after cleaning. It only took them 1 hour and 15 minutes to clean 4 bedrooms and a rug. I feel it was rushed and not thoroughly done. I would not recommend them at all.

St
Review №28

I was buying a new house and wanted the carpets cleaned before we moved in. I shopped around and Maxi Clean was the best price I could find. The guy showed up on time and worked quickly. Carpets were clean. He got a lot of nasty stains out.

Br
Review №29

Great service and prices! They were always able to fit me in at the last minute. Thanks for your work on my homes!!

Te
Review №30

Emanuel did a Fantastic job. He cleaned the carpet very Professional. I would highly recommend Maxi- Clean for cleaning your home. Thanks Emanuel

Pe
Review №31

Wow, these guys do an amazing job every time! We have a new puppy, and Karl recommended an enzyme treatment at a very reasonable price to help deter future accidents. I have last minute visitors coming and they were able to schedule someone after hours the next day. Highly recommend!!!

G
Review №32

I was looking for someone to clean my RV carpet and upholstery, as well as get rid of a very strong dog smell. When I called, I spoke with the owner, who was very straightforward, polite and helpful. He was very familiar with RV cleaning and suggested that we purchase an enzyme treatment to get rid of the dog smell. He gave me a quote over the phone and we scheduled a service call. His son Joseph called ahead and arrived promptly at the arranged time. He was polite, courteous and confirmed the work that was to be done prior. Afterwards, he asked for me to come and inspect the work & it looked great. The major stains were all gone and the RV no longer smells of dog at all! I am very pleased with the company, and want to commend Joseph for his great work. If I ever need to have my RV cleaned again, I will be sure to use them. I highly recommend them for carpet cleaning RVs. (We have all hardwood floors in our house, so we dont need carpet cleaning in our home - but based on my experience with them, I wouldnt hesitate to use them.)

BB
Review №33

We had our floors and carpets done by Maxi-Clean and were very pleased with the results. They done a remarkable job and delivered what they said they would do. I highly recommend this company for your floor and carpet needs.Big Blue Marble Academy, Morristown

Ja
Review №34

Very disappointed. Right here at the holidays and my carpet doesn’t even look like it’s been cleaned. Will definitely be using someone else in the future. In addition their truck left oil spots or something in my driveway.

Je
Review №35

They showed up on time and did a good job on carpets

Do
Review №36

Maxi Clean was great. I called them to clean all the carpets in the rental we were vacating. They were on time, under budget and did a spectacular job! I will definitely call them again!

Je
Review №37

Carpet cleaner came right on time and was very amiable. The carpet we had cleaned was in a rental, so it had been abused. However, we were very pleased at how clean Maxi-Clean got it. We would not hesitate to recommend Maxi-Clean Carpet Care to anyone in need of friendly and professional carpet cleaning.

Lo
Review №38

I had my carpets cleaned and my bathroom tiles cleaned. They both turned out beautifully. The young man that did the work was courteous, he was concerned if I had any questions and he was very pleasant. I will use them again for sure. I have had several different companies before but this one is above the rest.

Sa
Review №39

We received a promotional coupon in the mail and I called on a Monday to inquire about scheduling someone to come and steam clean our carpets and I was able to get someone in within 2 days! I spoke to Ronnie on the phone who was very helpful and friendly. The staff member (unfortunately I forget his name) that came to our house to steam the carpets was very professional, friendly, and did a great job. We are very happy with the results and will look to schedule with Maxi Clean again!

Ni
Review №40

Glad to see numerous good reviews but this man (Ronnie) was inevitably the most unprofessional man I have met in my entire life. I have a recording of him screaming at me, when I attempted to reach out for my mother in law which had been trying to contact him for months and he was avoiding her calls and text messages to redo horrible work. The job that was performed was horrible in which she took documented pictures and messaged them, he even responded to her and then never addressed the issue or allowed someone else to come redo the carpets that would have been done better by a vacuum cleaner. He even attempted to tell me that my mother in law was a liar. Given these extreme circumstances of him yelling I do plan with the proof to go to the better business bureau and allow others to see how unprofessional and disgusting his behavior was. Good luck and good riddance if I could give it a zero I would.

Mo
Review №41

The tech that came out to our house was professional, courteous, and answered all our questions. He was quick and efficient. We were very pleased with the quality of service. Thanks! 😀

al
Review №42

Very disappointed with Maxi Clean. We had them clean our carpets the day before putting our house on the market last week. We are living in our new house now so didnt go to our old house after they cleaned our carpets. 10 people walked through our house the 2 days following the carpet cleaning and they all made a comment that the house had an over powering pet odor. My house did not smell like this prior to the cleaning. My husband bought some products to help with the smell and it didnt work. He went over to the house 3 nights in a row trying to get rid of the smell. He ended up buying a product over the internet that masked the smell. So disappointed.

St
Review №43

Super cleaning! My carpets look great and the service was both efficient and professional. I like how this company is not a chain and puts customer service as a top priority. Dont hesitate to use this company.

Ka
Review №44

We were super happy with Maxi Clean.For one thing, they answer their phone! No leaving a message & praying it gets returned.They came when they said they would & were respectful of our home. The last people dragged their hoses on the corners of our walls, it wasnt good!When they finished, our rugs were beautiful & have held up really well. We had raised a puppy & needed the smells & stains gone for good, and 6 months later, the rugs still look & smell great.

Tr
Review №45

Excellent service! Theyve cleaned my carpets twice now and the results are spectacular. We have five (yes I said FIVE) animals in our house and we always have a lot of pet fur and stains (cats and their hairballs!) and they get them out every time. Always on time and last time it only took him an hour for three rooms and a hall. And it smells so good!

Ch
Review №46

Excellent service! Ronnie picks up the phone every time. He usually is able to accommodate my crazy, last minute time requests. Additionally, We got a puppy this year and the enzyme cleaner made a world of difference! Thank you!!!

Da
Review №47

Service was great. He was very nice and even asked ahead of time of he could come by a little sooner than our appt. He was quick and thorough.

Ta
Review №48

I am so pleased with the service I recieved from Maxi Clean. We went with another company and tried them out and could not have been more thrilled. Brennan was very professional and respectful. Ronnie, the owner, was nothing but the nicest I have spoken with. The carpets look amazing even after 2 children and 2 dogs. I would recommend this business to anyone out there!

Te
Review №49

Technician did get the dirt out of my carpet, but I could done the same and saved myself from the stink! I just didnt want to do it myself this time, so I called Maxi Clean whos coupon was in a marketing mailer. The owner returned my call, and at first was about to decline my business saying it was out of their service range, and I let him know about his own flyer, so he agreed to clean my carpet.The tech was on time for our appointment, and he went about his task of pouring too much water on to my carpet. I thought it would dry after a few hours, but it has now been 3.5 days and the carpet is still damp, and it smells. I called to see if there was something they could do, but the owner (Ronnie I think) basically told me to try fixing the odor myself, and it didnt dry because I turned on a blowing space heater to 72 degrees to help the drying process, as well as the area being in a semi-basement. I almost feel like the owner was mocking me when I called to tell him about the situation, as he made it perfectly clear that he had no intentions of doing a thing about my smelly basement and stairway.

Vi
Review №50

Keeping a preschool clean during these times of Covid and other issues, Maxi Clean has been a godsend to us! They are always responsive to any last minute needs we have, and value us as much as we do them.

Ka
Review №51

Reasonable,efficient, and courteous. I highly recommend.

Br
Review №52

Had our carpets cleaned they came out amazing. With 2 little children and a dog the carpets needed some help.Great customer service as well.

Br
Review №53

My 8 year old carpets look new again! Free from 3 years of dog and toddler stains. Highly recommend, and will definitely use them again

Je
Review №54

Recently had Maxi-Clean take care of my nasty carpets! They turned out amazing!!! super fast professional and looks great!

Fa
Review №55

Patrick cleaned my carpets and now my floors look brand new. They are 22 years old and have had doggie traffic for the past 17 of those years. Great job

Jo
Review №56

These guys do a great job! They are very proffesional and responsive.

Ti
Review №57

I have used Maxi Clean in the past and was very satisfied. This time I’m a little disappointed. My carpet was a wet mess and still dirty. When I scheduled the appointment weeks ago, at the time I wanted 4 rooms cleaned. When the technician came out, I only needed 3 rooms and my stairs cleaned. The tech told me $89. When I got my receipt through email, my card was charged $119. I called Ronnie he was very understanding and said he would refund the difference. A few minutes later I get a phone call from Steve (Operations Manager) who was very rude stating I would not get a refund since I didn’t notify Maxi Clean I was only getting 3 rooms and stairs done. He also stated “stairs” was considered a room. I didn’t like how Steve kept talking over me. I gave Maxi Clean 4 days to try to make the problem right. So I guess if I paid with cash then they would bill me for the rest... I will not recommend them to family or friends.

Ka
Review №58

Steve did a great job on some really tough spots in our house! Ronnie was very easy to work with on scheduling. I highly recommend these guys!

De
Review №59

Used them twice, on time, professional, friendly, excellent results. Would recommend to anyone.

Ri
Review №60

The guy who did our carpet was very nice and did a great job. I was pleased with the service.

St
Review №61

The carpet is so clean afterwards and no smell like when you use a household steam cleaner and a week later it almost smells worse! I only use our steam cleaner for spot treatments now. I wish Id known it would be so much better years ago!

An
Review №62

Great service. Use them all the time.

Jo
Review №63

They were on time and did a great job at cleaning my carpet. Will definitely use them again!

Ba
Review №64

Carl did an amazing job on our carpet cleaning. Very happy, highly recommend them, and make sure you ask for Carl, he does a superb job!

Ke
Review №65

The guy said the carpets would look good and they did. Would have given a Great if they had gotten the 2 stains up.

Ki
Review №66

I would NEVER EVER recommend this company to anyone. They came to my home used my own water. The carpet was so wet in the hallway they left standing water ( wish I could show pictures). I had mud on my carpet from where they were walking in and out of my home. They then told me they will be back they had to get a part and never showed back up. Then the owner send a text an did not want to come when it was convenient for me.When I called the owner and showed him the pictures of what happend he was rude and only wanted to give me back half the money I paid them. Never ever again

Da
Review №67

Ronnie and his crew were a pleasure to work with and did an awesome job cleaning carpet and tile at our new construction Holiday Inn Hotel job! Will definitely continue to do business with Maxi-Clean!!

Je
Review №68

Awesome, efficient, and professional. We have used maxi clean several times and they always deliver amazing service.

St
Review №69

Excellent! I can’t believe some of the spots that came out.

Ju
Review №70

Exceptional work at a very reasonable cost. They take pride in the service they provide for their clients

Ra
Review №71

These guys are top of the line. Really friendly employees with a owner who is genuinely concerned to cleaning your carpet-doing whatever it takes.

De
Review №72

Wonderful job. Super friendly wil def use this company again!!

We
Review №73

Joseph took the time to spot clean & our carpet looks beautiful ! I would highly recommend Maxi-clean & we would use them again! Thank you!

Gr
Review №74

Great job,on time , the tech was very professional.Would recommend and use again.

Je
Review №75

I love Maxi-Clean! They always do a fantastic job on our carpet

ki
Review №76

Professional, prompt response they were there when they said they would be. Very clean floors and carpet.

Mi
Review №77

They did a fantastic job

Kr
Review №78

Very professional from start to finish. Great prices and dependable.

Pe
Review №79

These are wonderful people, they are always on time, always courteous.

Wi
Review №80

Great company! Definitely using them again!

Je
Review №81

Steve was awesome, he was very thorough and personable. Definitely recommend.

Fr
Review №82

Showed up a hour in half late after saying he would be 15 minutes late is totally unprofessional!!!!

Ch
Review №83

They were so friendly and did a great job

Gl
Review №84

Great job and would always use their service

He
Review №85

Will only use Maxi Clean!! Owners and staff are outstanding!!

Ph
Review №86

Always great work. Very professional

Ga
Review №87

They have cleaned my carpets several times. They always to great job and the employees are professional, polite and take care to make sure we are satisfied.

Ro
Review №88

Their work was absoubly tribe wouldnt recommend anyone to receive thier service

Vi
Review №89

Excellent service and results. No need to call anyone else ever again.

Ro
Review №90

Great service and very friendly staff!!

Ri
Review №91

Great service & carpet cleaning!

Ma
Review №92

Trustworthy, dependable, and does a good job.

Ji
Review №93

Good job, prompt and on time.

Ch
Review №94

Highly recommend Maxi-Clean.

Fe
Review №95

Good jod

Information
18 Photos
95 Comments
4.5 Rating
  • Address:1827 Bethel Rd, Simpsonville, SC 29681, United States
  • Site:http://maxi-clean.com/
  • Phone:+1 864-334-7190
Categories
  • Carpet cleaning service
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:7am–7pm
  • Friday:7am–7pm
  • Saturday:Closed
  • Sunday:Closed
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