Thank you very much to JC Tree Services LLC Team. Thank you Mr. Juan Rosales for stopping by my home providing me an estimate of the best game plan to help with the request of my insurance company stating we need to cut back and the best solutions overall. I had two trees that were not on my property line so we have to ensure we got the OK and able to access it to complete the job and your team made it all happen. The clean-up was perfect, all debris was carefully stacked or taken away. Your crew was very professional, safety-conscious, and efficiently attached are photos of a few shots of the actual work getting done. All this happened in two days and for a reasonable cost. But I will rehire you and your company again for any tree work again if I need it. Also thank you for helping me provide proof we completed this work to help send it over to my insurance. You definitely went above and beyond for us.

Mr.Rosales,Thank you for the great work on our property. Two massive trees, one very close to the house and one very close to the pond are now gone with absolutely no damage to the surroundings. In addition, a few small trees were removed, three areas of the yard were cleaned out and all the trees were pruned. The trees were so carefully pruned, they look natural and not just pruned. The clean-up was perfect, all the wood was carefully stacked or taken away. Your crew was very professional, safety-conscious, and efficient. All this happened in one day and for a reasonable cost. Many thanks, Jim and Jenny

Note this company also goes by JC Tree Services as well as Tree Care & Yard Restoration. Both listed as LLCs. Things seemed to start out great. Sandy seemed knowledgable and friendly. She got us scheduled quickly to have a dead tree removed. We said at the very outset that because of sleep/shift schedules for people in our home, we needed to start later morning. She said that was fine, but it might take a second day. We said thats okay. Then the problems started. Sandy told me she would get me the COI so many times I lost track. They texted to say they couldnt do it on the day scheduled and rescheduled it. Then they told me they couldnt do it on that day either. Then the next. This went on with at least three reschedulings that were exclusively due to their own scheduling issues, nothing to do with us. Now we are over 3 weeks on and they are scheduled to arrive next day late morning. Sandy calls me at home and says the person who actually does the work has to start early morning because its getting darker later, which makes sense because they have repeatedly delayed this over and over and now its past Daylight Savings Time and it is certainly darker early. But, they want to make their scheduling problem now into our issue. Instead of doing it in two days if needed, as she initially said, now they dont want to do it at all unless they can do it their way at their time. So, after accommodating their scheduling mishandling over and over again, they go back on the basic agreement that we made with them that led us to enter into a working relationship in the first place, which is a later morning start. They made their problem our problem and did not show us the same courtesy we showed them, wasting our time over and over again only to refuse to do the work on the scheduling they initially agreed upon. If you engage their services. You should be aware of a few things: 1) Sandy doesnt appear to be in charge of things, she is an intermediary. If the guy in charge of doing the work doesnt want to do it, he wont and Sandy does not appear to be able to influence the situation; 2) Whatever is going on with them, this company does not have their scheduling act together. Rescheduling three times is a marker of a company that is not organized or has so many internal problems its spilling way over into the customer experience; 3) They are willing to break their agreements with you. This last issue is actually the very most concerning to me and should be to others as well.

Dishonest company. The area of the tree removals completely demolished a portion of my yard/garden; destroyed plants and all the mulching previously done and bricked portion. The manager overseeing the Removal job promised to have free Woodchips delivered. We waited 2 weeks no delivery, we contacted, were told the Woodchips needed to be cleaned as they could not estimate a time. We have now put our yard and landscaping work off in regards to the hope we would have this delivery. Now after 6 weeks of waiting, our yard is still a mess. We contacted the manager, who rudely reprimanded us for contacting the owner of the company and not contacting the office directly, then yelled at us that we would “not receive ” and hung the phone up on us. We contacted the owner, who responded the same way the manager did with “we do not have an estimate of delivery”. Very weird very unprofessional and an odd way to treat a customer. If you do not provide this service, then be honest. It’s been 6 weeks, I feel weird, was yelled at and reprimanded for contacting a professional company, for a service that the manager promised me? Very unhappy. Very unhappy with the disrespect from Jc tree services and their employees representing them.

Excellent service and very good prices I recommend it 100% very reliable, for those who need some type of work do not hesitate to hire them.