Brandon came out and was professional and helped us decide what work we wanted done - gas logs and all that entails. Jimmy and Tiffany arrived on time and were efficient, professional and were also very friendly. You can tell that the culture of the company is to be friendly and high standards of craftsmanship to ensure the customer is pleased. Top notch and 5 stars.
We called Chimney.com with an unusual request for work on a fire pit. Tiffany went out of her way to find resources and a solution for us. We received a quote for the work - including all of the options we had discussed - same-day. In addition to being proactive she was a delight to work with. While we ultimately decided not to have the work done, Chimney.coms excellent customer service was much appreciated.
Nelson and Carlos of Chimney.com came out today to install a chimney liner. The guys arrived promptly at the agreed upon appointment time and proceeded without delay in getting the work done. The work required extending the circumference of the hole and I was impressed with the speed with which they completed their work and the after cleanup process. Pictures were provided of the work both in my basement and on the roof. Great job!
I had my chimney done They did a wonderful job. And reasonable prices. I am so glad I found them I will recommend them for ur chimney needs.
Our house is a 60 year old 5 bedroom brick home. They did a fantastic job while completely relining the flute inside our brick chimney. The workers were extremely careful, very knowledgeable and carefully cleaned up inside and outside. Best ever customer service--strongly recommend Chimney.com. Patrick J Malvaso, Colonel (R)
I had work done. By chimney .com. They did a great job. Would recommend to everyone who need chimney/ fireplace work done. Very polite and courteous crew. Thanks!
I highly recommend chimney.com they always take care of their customers. They are reliable and prompt to their service. Well done!
Courteous, competent, and complete service. The sales & technical professional (Reese) and chimney technicians (Rudy & Juan) are true experts in their fields. Work was high quality and discussions regarding the job were also very understandable and precise. Thank you!
I highly recommend Chimney.com. This company was extremely easy and pleasant to work with from the initial estimate and scheduling to the actual work. The team (Tiffany, Jimmy, Nelson and Carlos) were efficient, polite, knowledgeable and timely and their work was top-notch. I live in an old row house on Capital Hill so of course there were crazy complications with the old chimney, but Jimmy, Nelson and Carols just took it in stride and made it all work. The fireplace is fantastic. We actually enjoying sitting in our living room again!
We purchased a home with a non-functioning fireplace and Chimney.com came to inspect our chimney. They made another visit and laid out exactly all of our options and the costs associated (making it useable with wood, converting to gas, etc). Each time they came they were professional and thorough. We had our gas insert installed yesterday and the house is already much warmer. The entire team is friendly, and really took the time to explain to us what each part of the process was. They really went above and beyond. We will use them for our annual inspections and would recommend them to anyone with a chimney or fireplace, or anyone looking to install one.
Chimney.com has been a good experience from beginning to end. Brandon came out to give the estimate, during this time he was very informative. His experience was evident and he took time to share his knowledge. My installers Nelson & Israel were hard working, very helpful, did an excellent job and provided pictures of the areas I was unable to see. Chimney work is extremely dirty but my house looks like they never came. They picked up, wiped things down. I really appreciate their efforts. Thanks to Chimney.com and the guys mentioned in this review. Another satisfied customer.
The fireplace is beautiful and beyond what I imagined. I purchased the Cosmo unit with driftwood and quartz rocks and reflecting back. It anchors a tall wall with sturdy yet graceful ease and the reflected light throws a warm glow to the room. On lowest setting, the fireplace easily keeps us cozy in a large space. My sincere thanks to Jimmy and Tiffany for making a trip out to install a custom-cut surround for us and completing the job on a Saturday. Customer service to the max!
Amazing work, I am super happy on the work they did! Great customer service!
One of the greatest service I’ve ever gotten thank you so much!
Technician was right on time. He took a quick assessment of my fireplace and gas logs and then explained what would be required for my tune up. He quickly checked the pilot and got the system started. He noted the burner needed to be adjusted and additional embers needed to be added. He cleaned all the soot off the logs and made all the suggested adjustments to the set up. The fire looked perfect and was nice and clean burning flames. He kept everything nice and clean and tidied up the hearth and surrounding area. Professional, on-time, efficient , and provided great communication as to what was going to occur and what he did do to the system. Chimney.com excelled once again.
The folks at Chimney.com were fantastic. On Thursday they came out to give us an estimate on converting our wood fireplace to natural gas. By the following Tuesday, we had a fully operating natural gas fireplace. They were a pleasure to deal with and charged a fair price. Wed use them again for any chimney-related services and would recommend them to anyone in the market for such services.
I was very pleased with the repair to my chimney on 22 January performed by Abram and Juan. They arrived on time and worked constantly until the work was finished. I might add that Chimney.com was the ONLY company to answer my request for chimney repair. I will definitely call them the next time my chimney needs repair. Thanks again.
I had chimney.cop come to repair the top and siding of my chimney. Specifically Dave and Juan. Both extremely professional and knowledgeable on chimneys.They arrived at 930am and were non stopping till about 445pm. I would check on them every hour and Dave would explain exactly what was being done, why it was being done and then show me before and after pictures of the work completed to see the improvement.I was on the fence for a while but after Dave and Juan took care of my chimney, I am very happy and satisfied they took care of it. Great job again Dave and Juan!
This company is fantastic and I would certainly recommend them. Their price is extremely competitive. They are easy to deal with and very knowledgeable. From the initial visit with Reese to the technicians (Abe, Dave) who did the work, they were helpful and answered all of our questions. They were excellent! I cant say enough good things about these folks. Thank you Chimney.com...now, we can enjoy our fireplaces this winter!
I was extremely dissatisfied to hear that I had to pay hundreds of dollars for someone to look at my gas fire place. On their webpage it says FREE ESTIMATE on the GAS FIREPLACE PAGE. The operator said that was not true and I say it was MISLEADING! Also, if all you want is a chimney sweep they force an inspection on you (probably to get more business) and I found one (Living Wells Chimney Services) at HALF THE PRICE Of theirs who did a great job.
I just wish I had another chimney so that I could this business again! This was one of the most seamless and professional experiences Ive ever had with a company. Brandon nailed it when he did the level 2 inspection - he showed me as he was doing the inspection where the problem areas were, came up with a reasonable estimate for the work and one week later, Carlos and his team came and did everything in one day. Left the place spotless, both inside and outside the house. They were a pleasure to have around to do the work. And after they left, within 15 minutes, I had a fire going, the smoke went where it was supposed to, I had my scotch in hand, my music turned on and a great book to read! Who could ask for more???So, what Im saying here is that if you need chimney work done professionally, this business is the one to do it!! You will not be sorry!
We got an estimate for chimney re-lining from another company, and I asked chimney.com for a second opinion. It turns out that the first company missed a significant safety hazard, and Branden from chimney.com offered to add in that extra fix and still beat the price.Dave and Juan were our technicians. They were polite, professional, and diligent. The job turned out to be a bit bigger than they expected, but they got it done with no complaints and as far as I can tell they did excellent work. The company was extremely responsive with scheduling and follow-up issues. I felt like I understood what was going on, and that I was respected as a customer.
Excellent customer service; we had an apt and the work done in under a week. Brandon was available to answer all our questions at all times of the day, and Dan + Wan were very professional and helpful getting the work done! They arrived promptly at the agreed upon time, and answered all our questions throughout.
What a positive experience! Shawn found the problem, kept me totally informed and suggested a replacement part to which I agreed. I also asked him about a 20 year old problem that no one to date could solve including electricians, other fireplace people. It took him less than 5 minutes to solve and now I have a blower! Amazing! Such attention to detail, such customer service, such professionalism. Wow!
Nelson, Carlos and Reese were exceptional. My appointment with Reese was initially to get a third estimate. It turned out that the price was fair and Reeses personality led my wife and i to select your company. Were happy we did because the job Nelson and Carlos did was fantastic, they are true professionals! Thanks!
The tech arrived on time, was courteous, friendly and very helpful! He evaluated and corrected our initial issue but also diagnosed an underlying issue that we werent aware of. He happily answered all of my many questions. Will definitely continue to use Chimney.com at our house as well as refer them to my clients.
I am thoroughly pleased with Chimney.com. My wife and I bought a house last week and immediately noticed a draft in the basement. I called several chimney companies and none of them could come out to our house earlier than three weeks, which was unacceptable since its the middle of winter. Chimney.com provided a free estimate within two days and installed two dampers and repaired one of our chimneys within the week. The installers arrived early and finished on time. They were thorough and explained what we needed right now and what could wait. We will certainly use Chimney.com in the future for our chimney needs.
Dave was great today. He was courteous, attentive and thorough. He told us how things were going throughout the day. He kept us up to date when he left and returned and how much time was expected until he was finished.Two suggestions: Drop cloths all the way to the door, Be sure to wipe down all door and screen handles. Thanks Dave, for a great job well done.
I received excellent and professional service in the replacement of my chimney and furnace repairs. Before and After pics were incredible. Technicians were prompt and completed the work less than four hours. One estimate noted I needed a new furnace. I am truly thankful to chimney.com who did the repairs and I am happy!! Saved me thousands of dollars. Thanks again for your service!! Silvia B. MD
Highly recommend. Professional and caring service.Had a great experience with chimney inspection. Branden was super professional and kind, start to finish. He called ahead to confirm appointment time, arrived on time, and wore a mask. In just a few moments, he had diagnosed our issues and explained everything simply. He went *above and beyond* to check our exhaust pipes for gas appliances that went though the chimney and found errors in the assembly. It was clear he was an expert — I googled the regulations he cited and he was right! Charged us fairly for services and didn’t charge us for anything we didn’t need. Great service and really appreciated his patience listening to my boys tell him aaaaalllll about their Transformers!
Jimmy, Shawn ,Tiffany and Jimmys crew were awesome to work with. Prompt, reliable and great service. Our fireplace looks awesome and they ensured we loved it before they left our house. Cant thank them enough and would certainly recommend this team.
Great company ! Amazing work and great customer service. Good experience.
Overall great experience! Came out despite pouring rain. I had recently bought a home and had never used the fireplace. They were very honest about my fireplace and told me how to get started without costing me a fortune. Very friendly and professional. Definitely will be having them out annually to clean my fireplace/chimney!
My Chimney.com experience was fantastic and I would highly recommend them! The technician was thorough and knowledgeable about our fireplace and did not try to sell us services that we didnt need. He also offered helpful advice and tips on how to get the best out of our fireplace. If the need arises, I will definitely call on Chimney.com again.
The service provided by Chimney.com in replacing the two flues in our old house couldnt have been better. The workers were always on time, very courteous, and more than happy to explain all questions we had. It was a difficult job, requiring them to travel further than their normal range and requiring more time than expected. Yet the final cost was under budget!
Great customer service! Will be calling them again for sweeps
UPDATE: As soon as I contacted Chimney.com about the soot all over my living room they immediately worked to remedy the situation. They were very apologetic about the mistake and sent a great cleaning team to my house the very next day. The cleaning team was amazing. There was NO residual soot; my living room was spotless. They also gave me a full refund. I couldn’t be happier with their level of professionalism, and their immediate response to remedy the situation. I definitely recommend their services.ORIGINAL POST: The Chimney Technician was very polite, and arrived on time. He told me it wouldnt take long to clean our chimney, and he was right. It only took him about 1/2 hour at most.HOWEVER, after I paid and he left I went into our living room and discovered that EVERYTHING WAS COVERED IN A LIGHT LAYER OF BLACK SOOT. All the furniture had to be wiped down, the hardwood floors vacuumed and mopped, the couch and chair cushions vacuumed, and books and knick-knacks wiped down. Ive attached a photo of my foot after walking in the Living Room. This was just not acceptable. I even asked before the cleaning if I needed to move anything or cover anything and was told no.
We had a gas fireplace insert installed-Great, prompt, quick service. It was a pleasure working with Chimney.com from the estimate provided all the way to the final installation! Very friendly, honest, efficient work. Highly recommend for your chimney needs!
John came out to repair my gas logs. He was on time and very professional. He provided me with a detailed analysis of the problem , which allowed me to place a successful warranty claim. I was very pleased.
Great experience with Reese! He came out and we spoke about the chimney..how to use it and how to efficiently heat the house.I strongly recommend these guys! Really an awesome experience!
Dave and Juan were sent out to perform the repair work. They were professional and efficient. Dave managed to match the mortar color to the existing masonry work. This was very impressive considering my house is 40 years old. I will continue to use chimney.com for my ongoing needs both for my personal home and the properties that I manage. Stay tuned for the review on the next job
Reece was very thorough and knowledgeable of the process and explained everything in great detail. He was extremely patient and answered all of my many questions!
WE are very pleased with this company, their employees and their finished replacement of 2 flues in our 100 year old chimney. Reece was our initial contact person and came out 2 different time to get all the info need for a complete an accurate estimate (which they totally honored). This was necessary because of the extensive deterioration of the title within the chimney. Then Dave and Juan came out to do the work, They were punctual, tidy and careful so the mess was far less that I anticipated. They were through in their work and clean-up both. We were really impressed that Dave took time to answer all our questions, and even did a couple extra things for us the was certainly not required like installing a new set of fire place mesh curtains that we had purchased. Dave also show us internal photos of the chimney issues/work as he did the work. We will recommend this company to our neighbors who also have 100 year old houses with quirky chimneys. Could not be more satisfied.
We have had many repair men or contractors that came to our home .But not like this company. They were the most honest people to deal with and assured us everything was safe to use.Definitely will call them next year for inspecting our chimneys. Thank you !
Had Chimney.com come out and replace the liner in my outdoor fireplace. The initial technician installed a liner that was different than what I previously had. I called and the team responded quickly and addressed the issue. Great customer service from Tiffany and the team.
Dave and Juan came out to do a chimney relining. They did an excellent job, answered all my questions and made sure everything was done well. They showed me pictures after the work was completed. I would be glad to have them out again if additional work is needed.
I would definitely recommend Chimm.com. They arrived promptly, took the time to show me how to address the problem, recommended and scheduled the needed repair. They could have gotten additional money from me but clearly explained why I did not need to replace my fireplace but instead a minor repair. Reese was a great technician and was professional, courteous, and took care in my home to ensure safety and great customer service during Covid-19. 👍🏿👏🏽
I was very pleased with the job the Chimney.com team did for my chimney. Dave and Juan were very nice and professional. Dave answered all my questions: before the job started and explained all that he did inside the hearth and outside on the chimney and around the base of the house after the job was done. Showing me a picture of the inside of chimney. There were very little mess left behand. Would recommend this company to anyone looking for chimney repair.
Excellent experience. Used them to reline my flue, seal off a separate basement flue and parge a smoke chamber. On time and fair pricing. Would highly recommend.
Tiffany was extremely helpful and resourceful over the phone with me. She offered free solutions to the problem with my fireplace. If I have a future issue I will definitely call on Chimney.com.
We received absolutely fabulous service from the team at Chimney.com. They were informative with their estimate and quote process, communicative with scheduling, and fastidious and efficient in completing the job. We are deeply grateful to these awesome guys for making our fireplace usable again!
Carlos and Nelson did an amazing job! They arrived on time and were friendly and knowledgeable. They reviewed the job before they started, and when it was complete, they showed me the finished work and photos, as well as how to operate the new flue control. They cleaned up all debris and even wiped the fireplace soot off the exterior door when they left. I highly recommend Chimney.com. Wonderful!
I hired Chimney.com to repair my chimney that was detaching from my home and the office staff Marlon was very helpful with scheduling the appointment. Nelson and Carlos we’re here on time and did a great job! My sister used them as well! I would highly recommend this company. Thank you so much again!
Excellent experience. Very knowledgeable and professional. Carlos & Nelson were great guys And really knew what they were doing. I couldn’t have asked for a better experience.
Lyle and Andrew were very nice and professional. They worked diligently and cleaned everything up after they were done, which I really appreciated. They took safety precautions seriously and kept us updated on their progress as they worked. Plus they were on time! Would definitely recommend. The office staff was also very helpful and responsive when we scheduled the inspection and work.
The whole process was easy, and Reese was prompt, knowledgeable, and friendly. He answered all our questions and did a great job, he even cleaned up after quite thoroughly. I would highly recommend and will use them from now on!
Shawn was great. Polite, professional and courteous. Explained everything clearly, and was honest about the fact that we didnt need any service. I always appreciate when a company acts with integrity rather than greed. Thank you! Definitely recommend!
Nothing but good things to say about Chimney.com. Scheduled a cleaning and found out that we had a bigger issue with our chimney. The initial assessment was done by Reese who was very informative and attentive. Tiffany was really accommodating with scheduling the unexpected service and Abram and Victor were friendly and thorough throughout the installation. Abram and Victor took care to protect our home and explain everything before and after installation. Abram even went so far as to clean the firebox afterwards despite his long day and Victor caught our puppy when she ran out an open gate. Highly recommend Chimney.com and will be using their company in the future.
Shawn arrived on time and quickly identified the cause of the problems we were having with our fireplace. He thoroughly inspected the system and was able to get it working again. We were extremely satisfied with the service and I highly recomend Chimney.com.
Super polite and professional folks in a business where the owner is a part of the team and is genuinely interested in the customer experience. Did an amazing job relining our chimney, bringing other flues up to code, and installing a gorgeous set of gas logs for our living room. I couldnt be happier with the experience, as well as their adherence to wearing masks and maintaining social distancing given our current state of affairs.
Nelson and his crew, Carlos and Wilfredo, were very professional and worked efficiently as a great TEAM. They arrived, set up to protect my home, completed the work and cleaned up inside and outside my home. They kept me updated and explained what they were doing, and demonstrated my new flue. They showed me pictures from my roof of the completed project, and said chimney.com will send me all the pix gor my records. Highest recommendation for the company and this crew!!
I recently used Chimney.com for a complex job on a 1947 house. I would give them ten stars if I could. The job involved lining the chimney and fixing a tricky venting situation, as well as plumbing and roof modifications to make it all work. Everything was in tight spaces due to the age of the house. Chimney.com won our business over other companies for the following reasons. First, Shawn was the ONLY estimator who actually got in the crawl space and looked at the issues, instantly earning my trust. Second, they took a creative approach that solved the problems and also gave us back some storage space. Third – and this was a big one – they were able to do this entire job themselves because they have all the required and certified experience in-house. Other contractors wanted to subcontract parts of the job. It was a no-brainer to choose them. On install day they were punctual, totally respectful of our house, took appropriate COVID-19 measures. There was a complication that required a different part from a couple hours away. Chimney.com stayed well past dark to make sure they completed the job the same day. I cannot recommend this company highly enough. They transformed our bulky, unsafe and leaky setup to a sleek, safe, code-compliant compact setup. Every time I look at it I feel a huge wave of relief. Thanks so much to Chimney.com for bringing my house into the 21st century and doing it so expertly and professionally. 10 stars.
The folks at Chimney.com were courteous and professional. Response time was fast. Id recommend them to anyone who needs work done on their wood burning fireplace.
Chimney.com was the company I choose for my chimney services. I needed a new stainless steel lining system, removal of old tiles, new crown damper and complete waterproofing of exterior.I received 6 estimates and Chimney.com was by far the lowest and best price. Sean came to my house, gave a great price, was very honest and upfront. A week later I scheduled the install. Two young men Dave and Andrew showed up on time and were very friendly professional and kind. They did an excellent job and everything went great! I’m enjoying a warm crackling fire as I’m writing this review in my new fireplace.5 Star service!
Today was the second time I had Chimney.com out for service. Last year they did a tune up a fireplace that I had problems with since it was installed. It worked really well all winter - problem solved! This year ai needed work done on the fireplace as well as a hot water heater repair. Again, they did a great job! I appreciated the fact that they didn’t try to convince me to do more than what was needed. They were timely and friendly - and I am so glad to have hot water again!
Our Technician Sean was amazing! His customer service and sheer chimney knowhow was definitely on point!! I recommend them to everyone.
Chimney.com was a start to finish perfect transaction! I can’t recommend them highly enough- from Sean who came and diagnosed my problem and gave me a very fair price for the work, to Dave and crew who so expertly found a way to line my complicated old stone chimney (after being told by Winstons it couldn’t be done and I would need to convert to gas), to Jimmy who restored my basement fireplace with a new ventless gas set. The work was impeccable and the team impressive, meticulous and delightful.I highly recommend chimney.com for their skill, fair prices and service. I am a very satisfied customer heading into winter with a fireplace that lights easily, no longer smokes up the room, and draws beautifully! I hope anyone reading this will give them a call- you won’t be disappointed!
If you’re searching for the best chimney repair folks don’t waste a minute of your time looking elsewhere. Let Branden, Nelson & Carlos along with the other professionals at Chimney.com to take care of you. The service in every aspect from the estimate, to the repairs, as well as payment is amazing.
Jimmy was amazing! He fixed all the problems, he was so nice and knowledgable and even did an extra job while he was here. I cant believe how seamless this was. Shout out to Sean who is also amazing. Fair, professional and gets the job done. Highly recommend them
Chimney.com employees Carlos and Nelson did a great job lining our chimney for our furnace and hot water heater. They were prompt on arrival, courteous and left the area clean. Thank you!
I contacted chimney.com for a chimney sweep and the tech that came out Marlon was nice and professional. There service is great and done in a timely manner. I would highly recommend.
Very pleased with service. Brendan identified what needed to be done and Dennis, the technician who did the work, were extremely helpful, courteous, and thorough. Explained fully and showed pictures before and after work was completed. Tifffany , in the office, kept us abreast as to scheduling. This work/project was an easy one due to this companies work ethic and professionalism dealing with this customer.
I was very happy with the work that Dave, Juan, Jose & William did on relining and rebuilding our chimney and repointing our firebox. They were very professional, explained everything they were going to do ahead of time and finished very quickly. I am very happy I went with chimney.com and glad that Dave, Juan, Jose & William were on my team.
Nelson and Carlos were clutch. Not only did they know what they were doing, they also were able to explain what they were doing in exquisite detail. Strongly recommend.
Fast turnaround on a badly needed repair. Nelson and Carlos worked very well together from start to finish. Very happy with the results!
We are so pleased with the work we had done on our aging chimney. They showed up on time, worked hard all day long and cleaned up the entire work area before they left. We would definitely use them again if our chimney needed work but they did such a good job that it will probably be a long time before we have to call them again. Thanks for a job well done!!
I only needed my pilot to turn on and the fireplace serviced since the previous renter never turned it on and want to make sure everything is working fine. Technician came, turn on the pilot, lifted a piece of metal covering the outside vent, and charged me $275???!!!!!!I was told thats the standard charge for the service because they had to drive from MD (so I am paying for their time to drive to my home). The company told me they have solved a problem and made the proper diagnosis, hence the high fees. In fact, the technical never said it was a problem, but only told the renters not to put the metal on the outside vent when the fireplace is on. After MUCH negotiation, I was charged $250.NOT recommenced for the high fee and their spin on the service.
Chimney.com sent out a great crew. Dave, Nelson and Juan were timely, efficient and great at repairing our chimney. We will definitely use the company again for our future chimney needs.
The fireplace in our old capitol hill townhome was emitting a ton of smoke into the house. We had a couple companies come to provide quotes. Chimney.com was recommended by another hill family and they were the first company that provided explicit, clear descriptions of the issue with professional advice. The price of the service was much better than other companies I called.Importantly, when I had an issue with the equipment, Mike came right away. Unbelievably, he was able to inspect and then come back with all the parts to repair on the same day. He and Sean were speedy, efficient, professional, and warm. I really appreciated their candor and expertise. Would highly recommend.
We had a wedding and reception suddenly happening at our home in 4 days. Most of activity was on a large porch with a gas fireplace and the weather had changed quickly to be quite chilly in the evening. Of course, the fireplace was not working properly when tested. Sean from chimney.com came to my house the next day. Given the unit was over 15 years old, it had many problems and needed replacement. Sean went above and beyond to get it ordered, delivered and installed in record time -- 3 days. He stayed until about 9PM the night before the wedding to ensure we had a working and beautiful fireplace! Thank you Sean and Chimney.com!
We had a open gas log fire place replaced along with the flue system for the chimney and hot water heater. The price was fair the quality of work was excellent. The site was cleaned as well. Shawn the main worker was very clear about what needed to be done and always explained everything as the job went along. Highly recommended. I will use them again.
Brandon was very polite and professional. After inspecting the issue (water was leaking from chimeny crown to inside the house), he immediately idenitified the problem.David, the mason, did a great job. He was professional and reponsive. Chimeny gave me discount b/c they were not able to show up on the day they were supposed to.Very deligent, professional and polite crew.I am going to hire them again for other services and recommend them to my friends.
Fantastic service. Shawn was the tech who quickly identified the issue with our gas logs. He performed a tune-up which corrected the problem. He is very knowledgeable, nice and courteous. We will definitely use him again.
I was referred to this company by a great friend, they were completely booked, I asked the wonderful girl that answers the phone and runs the show to service my 3 gas fireplaces, she told me they were completely booked and 1st available would be 1st week of November, she reached out to the owner, 3 days later the owner of the company on Saturday came out and made my fireplaces brand new, professional, and courteous I would highly recommendThanks jimmy
Dave came to fix our chimney today and did a great job! He was knowledgeable, professional, and friendly. The chimney looks great. The first technician that came to assess what was wrong was great as well, although I don’t remember his name. Overall seems to be a great company with great workers and service!
Awsome work on time and professional couldnt be happier 2 friends already used them highly reccomend them 10 stars
I used chimney.com for my gas fireplace. I was having issues with the pilot light and ultimately decided to replace my outdated burner. All of the staff are very pleasant, professional, and knowledgeable. Shawn was my gas technician and he was outstanding. The installation was done efficiently and he was extremely good humored. I can’t say enough about him and the level of service he provided. I love the new fireplace burner and my neat remote. Thanks Shawn! If I need fireplace work done in the future I would absolutely call chimney.com again.
Chimney.com did an amazing job rebuilding my chimney! The staff, Carlos and Nelson, were very professional and showed up as scheduled. Thank you for a job well done!
Chimney.com did an excellent job with a chimney repair and installing a natural gas line. They were efficient and easy to work with. I highly recommend them.
Highly recommend this company! After 30 years of using a woodstove to heat our home, and my husband performing chimney sweep duties twice a year, it was time to upgrade. Brandon came out to look things over and was very personable and knowledgeable. We particularly liked that he took the time to explain everything that needed to be done and how it would be done. We were amazed at how quickly he was able to schedule the work. Dave and Juan came out a week later --I cant say enough about the job they did. They were very professional, knowledgeable, efficient, and quick! A job we expected to take most of the day was complete within 3.5 hours. Dave had to modify the stainless steel plate my husband put in years ago, then did a mechanical cleaning of the chimney and installed a stainless steel liner with a T at the bottom for easy cleanout and made sure the woodstove was realigned correctly--Dave explained everything clearly so my husband knew how to best maintain. Ask for Dave and Juan for great service!
Dave and Lyle were very knowledgeable and professional while doing some masonry repairs on my chimney. They did take their shirts off while completing the repairs, and much to my disappointment, they put them back on prior to leaving. I definitely enjoyed the view. 5 stars.
Highly recommend. In drafting the estimate, they dont blow smoke about work that doesnt have to be done and they give you a fair price. Shawn, Dave, Lyle and Kevin performed the work within the timeframe promised and on budget. They went above and beyond to make sure I was satisfied with the end result. Would use again in a heartbeat.
Shawn was great, inspected the machine and told me what the issues were all along the way; highly recommended!
Set up appointment to clean chimney using on-line form, they called back the next business day and made appointment for two days later. Arrived on time with mask, went right to work, showed me what they got out of the chimney (a fair pile of soot) and then cleaned it up. Better price than what I have paid in the past. One photo shows up the chimney before cleaning, other after cleaning where you can see mortar lines and some bare white brick further up the flue.
Dave and Juan did a great job installing a new flue damper. Very happy with the installation and service. Thanks!
Work with Shawn and Jimmy were great. Everyone was super responsive and very caring of their customers and ensured professional and good quality work. I would definitely work with them again!
My chimney had issues I did not know about.The maintenance technicians found cracks, leaks, etc. and fixed them all. The cost would have been enormous if I had to deal with a tragedy. They mitigated it all,. by getting in front of it and saved me a lot of money. It pays to have experts in their craft performing their craft. I have peace of mind for the next 15+ years.Thank you for your professionalism.Reggie B.
Sean, Lyle and Drew were wonderful to work with. They were extremely professional and courteous even when there were some issues with our chimney design. They communicated with us throughout the project, worked hard to finish in a timely manner and cleaned up after the work was complete. This was by far the best experience we’ve had with home improvement.
Dave and Kevin did an amazing job with my chimney re-lining. Incredibly professional throughout the whole process. Tiffany was superb in her communication to set the job up and stayed in contact throughout.