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On the Rocks Jewelry
121 N Main St, Sheridan, WY 82801, United States
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Ga
Review №1

Amazing customer service, extremely friendly and very knowledgeable. Great selection in unique and fine quality jewelry. Helped me find the perfect piece.

Je
Review №2

The staff at On The Rocks are amazing. They made wedding ring buying not stressful and they were not pushy at all. They were kind and patient and helped us find everything we were looking for. I will not use any other jewelry store in Sheridan other than On The Rocks. They made us feel like family! My business is here! Thank you

Ly
Review №3

On The Rocks is by far the BEST Jewelry Store in Sheridan and possibly in the State of Wyoming. Very beautiful inventory, great customer service and they always take care of their clients. The owners are wonderful to work with, honest and always show how much they care about every piece that goes out the door along with the people who purchase them. I highly recommend everyone stop by, view their new location and enjoy one of Sheridans best downtown businesses.

We
Review №4

Darin and his staff have a perfect balance of timeliness, quality and know-how! I tell all my friends about On the Rocks!

Ra
Review №5

Every time my family or I am in need of jewelry we use OTR. Tess is patient, kind, never pressures you, and they have the most unique options in all of Sheridan. If you want something custom they are your people they can make your ideas a reality. What I had in mind for my engagement ring wasnt available in town but that wasnt a problem for OTR they helped him create it from scratch and I stare at it everyday.

Jo
Review №6

THIS BY FAR ONE OF THE TRULY GIFTED JEWELERS THAT I HAVE BEENFORTUNATE TOO DO BUSINESS WITH ! HE REALLY TAKES THE TIME TOEXPLAIN ALL THERE IS TOO KNOW ABOUT THE GEM THAT U WANT TOOPURCHASE ! I AM VERY IMPRESSED WITH HIS JEWELRY, ORGINAL, ANDBREATHTAKING ! I WILL KEEP HIM AS MY ONLY JEWELER 🤗 JOJO

ke
Review №7

Amazing! The lady were so nice when I asked to look for wedding bands! They took my engagement ring and cleaned it even tho I didn’t buy my ring from them. It shines like the day I got it! The store is locally owned and it smells fantastic.

Je
Review №8

Darin did a terrific job repairing my wedding set. Very happy with the quality of the repair ; looks better than when it was brand new. All employees I interacted with were considerate and professional in all communication. I highly recommend Darin.

Li
Review №9

I had an amazing experience. Great costumer service and just all out amazing people. Always smiling and know what they are dealing with. Thank you On The Rocks!

Je
Review №10

Friendly and helpful staff. Good selection of jewries. I’d recommend the store 100%.

Ch
Review №11

Thanks so much for helping me find a beautiful birthday present for my beautiful wife!

Ma
Review №12

Super professional and helpful! Beautiful store.

Su
Review №13

Love On the Rocks!! Everyone is so helpful and their selection of jewelry is amazing. We are particularly fond of Gabriel & Co.

Kr
Review №14

Always courteous, great atmosphere! They are amazing at making custom pieces. This is my 3rd ring that I have had them make and they always exceed my expectations!

Je
Review №15

I took my wedding set in to be retipped. After 22 years of wear, I had forgotten what it could look like. When they brought it out I was stunned at how beautiful it was. Darin not only fixed the prongs, but he made the platinum and diamonds look brand new. Thank you OTR!

Gw
Review №16

On The Rocks Jewelry was a fantastic place for my husband and me to shop for new wedding rings as our anniversary presents to each other. Our preferences and requests were listened to and matched with our intentions and budget very well. I recommend their jewelry business very highly! Special thanks to Tess for great personal service!Update: I recently lost one of my pearl earrings during an airline flight. On the Rocks was so kind as to let me trade in my remaining earring for a discounted new pair. OTR is my absolute favorite jewelry store ever. I recommend them highly!

Ju
Review №17

Went in for Jewery repair.They did an excellent job. While I was there found a beautiful, unique pair of earrings.Lovely staff and talented silversmith/ goldsmith.

Ch
Review №18

Tess was wonderful to work with. Very professional and answered all my questions

Je
Review №19

On The Rocks offered great customer service, quick repairs and quality work.

Sh
Review №20

They are the best and most trustworthy jeweler in town! I never go anywhere else!

An
Review №21

Darin at OTR always does great work! I would not go anywhere else.

Sh
Review №22

Darrin took a very old wedding set and resized it and made it look brand new! Doesnt even look like the same ring. He is a very talented man. Marissa and the rest of the staff are always extremely pleasant and helpful. Number one jewelry shop in town is my opinion.

Ju
Review №23

Shopping for jewelry for my wife used to be a nerve-wracking experience. Now, I know if I want to get “the right thing” I just go to On the Rocks and I know that I’ll be a hero thanks to Marisa, Darren and Tess. They have saved many a Christmas, birthday, and even our engagement! I’d be a lonely bitter man without their expert advice and friendly assistance.

Su
Review №24

Everyone at On The Rocks rock! Such great service and the friendliest staff!

Jo
Review №25

If you haven’t stopped in and seen the new shop and talked with staff your missing out. On The Rocks has all the perfect gifts for the right occasion. The staff have always assisted in helping me pick out the perfect anything from the wedding ring to birthday gifts and Christmas presents. Definitely recommend OTR.

He
Review №26

If you ever want an amazing experience and the best customer service go to On the Rocks!!! I could not be more happy with my engagement ring and wedding band. I love the atmosphere and the people. Also the fact they do almost all the work there in the shop instead of shipping my ring off gives me a feeling of peace and comfort. I go there for all my jewelry needs!!!!

M
Review №27

Amazing people who k ow their stuff, kind hard working and they take great care of their clients!!!

Mo
Review №28

Service done with a smile each and every time I enter the store, and so many unique pieces. Glad to have On the Rocks in Sheridan.

Je
Review №29

Truly amazing people! They are patient, kind, and very understanding. I couldnt have asked for a better experience with wedding ring shopping! I rarely ever review anything but these folks went above and beyond with every interaction Ive had!

Ca
Review №30

The service was really good. The work was done quicker than estimated. I am very pleased.

DE
Review №31

The staff are pleasant to work with, very helpful in designing and repairing jewelry.

Ci
Review №32

Customer service and rapport was awesome. Will definitely continue to buy and have all my jewelry needs met by this business.

al
Review №33

Great selection and they go way out of their way to help find exactly what you’re looking for.

Su
Review №34

The staff definitely went above and beyond my expectations! Very professional. A+++

he
Review №35

The customer service was perfect! The repairs on my ring were done sooner than they estimated! Nice surprise 👍

Di
Review №36

Staff welcomed me and very helpful with options available for the ring I wanted. After researching the options they texted me five options showing the design and the price. Texted me when the ring was completed.

Le
Review №37

The best service and care!

Me
Review №38

Thank you On the Rocks Jewelry! I had an amazing experience shopping for my daughter’s 18th birthday present. The staff was so friendly and helpful and they had just the right thing for her! I highly recommend them!

Kr
Review №39

Extremely friendly staff, as well as timely service. They did a beautiful job on my ring! I couldnt be happier! I highly recommend this business!

Ky
Review №40

Staff is SO friendly! And they are very quick to get things done. Dropped of my ring to get resized, and picked it up the same day!

La
Review №41

Thank you for your professional expertise in repairing my ring. It is beautiful! I also appreciate the time and care you gave me as a customer!

Me
Review №42

Great service as always. Friendly upbeat staff who takes time to be thoughtful of what I want and need. You guys are amazing!

Sh
Review №43

Did an amazing job on re sizing my ring! And So friendly!

Ch
Review №44

Very friendly and Darin does great work!

Ju
Review №45

Marisa Olson, the owner, personally helped me choose the diamond and was so knowledgeable about size, clarity and cut. Marisa and staff were friendly, helpful and courteous while I pondered the various styles all the while directing me toward the product I truly fell in love with. I will be shopping here again in the near future.

HI
Review №46

Beautiful store and very friendly and helpful staff.

Ca
Review №47

On the Rocks did a wonderful job on restoring my ring! After 12 years of wear and tear, they were able to make it look like the day I got it!! I will definitely be back. The staff was amazing and knowledgeable. Great experience

K
Review №48

Fast & Friendly service! What a great space!

Ka
Review №49

Great workmanship and customer service. I highly recommend this little jewel of a business.

Gy
Review №50

I’m so glad I took my ring in to get it resized. It’s stunning and I’m thrilled.

Su
Review №51

I had my diamond from my engagement ring put on my wedding ring and it turned out beautifully. Everyone was friendly and very helpful. I would definitely recommend using On The Rocks for any of my fine jewelry needs.

Am
Review №52

Amazing experience with On The Rocks! My ring resizing only took a couple hours and we were able to get a wedding band as well. The associate was knowledgeable, friendly, and zero pressure. I will go back for all my jewelry needs!

Wh
Review №53

On The Rocks has amazing staff!! They are wonderful to work with and are always so kind and helpful with ANYTHING! Check them out for yourself- you won’t be disappointed!

Br
Review №54

Great service and knowledge with beautiful products!

Di
Review №55

Great people to work with, the staff is very knowledgeable and their jewelry is gorgeous!

br
Review №56

We love On the Rocks! Tess is wonderful and has been a huge help every step of the way. My husband bought my engagement ring there and it was a great and easy experience. He just had to show Tess a picture and she took care of the rest. They even put up with me when I go and get it cleaned every chance I can!I recently noticed that I had a small diamond missing in my setting. I brought my ring in and it was fixed, cleaned, and ready an hour later. We love the jeweler and all of the staff at On the Rocks!

Sh
Review №57

I have shopped at On the Rocks for several years and always been able to find that “perfect” gift for who ever I’m searching for or something for myself if that’s the case.The sales staff have never disappointed me ...they are knowledgeable and able to steer me to the item I describe. Each time I’ve gone in I’ve been greeted with a warm smile and “Hello, can I help you!!” My last few visits I was assisted by Denise and she just adds an extra smile to the hello that’s always offered.I’ve give this jewelry store my highest marks for overall great service and sales staff

Je
Review №58

Excellent customer service. I returned some earrings I had purchased recently and they gave me store credit immediately.

St
Review №59

THESE GUYS ARE FRIENDLY, QUICK, AND KNOWLEDGABLE.

Ab
Review №60

We have had wonderful experiences at On The Rocks. Everyone is super nice and accommodating, there are a lot of beautiful jewelry options to chose from and resizing has been completed very quickly.

Sh
Review №61

On the Rocks is amazing. The owners and staff went above and beyond to ensure our satisfaction. We had two unique requests that required a great deal of patience and guideance from Marissa and Tess, and they provided incredible support including acquiring stones, providing a cast of a ring and then having to change it at our request, provided appraisals, and more. We are so impressed with On the Rocks and will recommend them to anyone.

To
Review №62

I had my wedding ring sized and it cost me $156.00+ tax and they only went up one size and didnt even solder my rings together. I thought the price was a little outrageous for only going up 1 size and it being sterling silver

Je
Review №63

Staff was extremely helpful and worked with me to get exactly what I needed. In house jeweler performed custom work without having to send diamonds through the mail. Would highly recommend.

Do
Review №64

Excellent staff. Very informative and helpful. Wonderful atmosphere and displays. I could not recommend this gorgeous shop enough.

Ja
Review №65

Wonderful people, beautiful selection of jewelry. Repairs are fast and done correctly.

Ed
Review №66

I have purchased from this jeweler on countless occasions and have always revived A+ customer service and quality jewelry. Tracy is great for helping guide you if you are unsure exactly what you want to get. Give this local business a try. You wont be disappointed!

Ma
Review №67

Love to support our locally owned businesses! Especially happy to support On the Rocks. Spectacular service and quality.

Kr
Review №68

Best place ever! They are always super nice and very accommodating and always have the right piece of jewelry for you. Won’t shop anywhere else!

El
Review №69

They have excellent service and knowledge of jewelry. They also had beautiful designs from a wide range of designers.

TJ
Review №70

Always a pleasure at On the Rocks. Good people, and great service!!!

De
Review №71

Marissa and Denise are the best !! They assisted me with designing a special grandmothers ring. I absolutely love how it turned out. Its beautiful ! I highly recommend On the Rocks Jewelry ! Excellent customerservice and beautiful jewelry !!

Pa
Review №72

Tess and Denise were amazing and made our ring buying experience terrific. We can’t wIt until our next visit.

Sh
Review №73

They did wonderfully in finding a ring and getting it to me in quick order!

Ke
Review №74

Excellent customer service and done on time

Gl
Review №75

Beautiful selection of jewelry! Amazing customer service! Everyone is so friendly and helpful. I also love the option of custom jewelry as well.

Ca
Review №76

The Best Jewelry Store Anywhere!The owners have great taste and even help you design your own ring, necklace, etc. Anytime I need something adjusted or repaired they are the only place I go.

Ti
Review №77

I took a old bracelet and necklace that was my grandmothers to on the rocks to see if it could be fixed as I wanted to wear it for my wedding, my grandfather who was in the army bought it for her and it was falling apart. They did amazing work and Im very happy I cried as I have an amazing piece of both my grandparents to treasure. Thank you On the Rocks YOU ROCK.

Le
Review №78

On the Rocks Jewelry at 41 East 1st St, Sheridan, WY is excellent at cleaning and repairing fine jewelry. Employees are always very Personable!

Je
Review №79

This place is amazing to do business with. From custom pieces to shopping the store. They will help you find what you are looking for.

Ja
Review №80

Beautirul jewelry, creative people, great attention to detail.we are lucky to have them in Sheridan !

ma
Review №81

Great service and very nice people

re
Review №82

They all where so very helpfull. They have all different price ranges, to fit any picket book. Just a great experience!

Da
Review №83

I wouldnt go any where else for buying or repairing jewelry. Everyone that works their is amazoning.

Ro
Review №84

Both Darien and Marisa are warm, knowledgeable and friendly. Nice atmosphere and beautiful displays. Fun visit!

Da
Review №85

Marisa did an excellent job creating a wedding ring from hundreds of miles from us. Never saw or tried on till it arrived in the mail. It is beautiful and exactly what we envisioned. We definitely would recommend On The Rocks

Tr
Review №86

Excellent service and fast, friendly and helpful staff. Beautiful Jewelry inventory, skillful, gorgeous pieces.

Gr
Review №87

The team is always kind, friendly and helpful! I appreciate the wonderful customer experience and knowledge they share with me about my jewelry and maintaining it each time I stop in. Hands down the best!

Cy
Review №88

I absolutely love On The Rocks. I have had two custom pieces made with them, one my beautiful wedding set and the second a very precious to me necklace and pendant made with my mom and grandma stones from their wedding sets. I gave them free rein to build my pendant and its beautiful.

Ro
Review №89

Quality jewelry at a great price with superlative customer service. Will be back and will definitely reccomend.

Br
Review №90

Fantastic small town business. Great products and customer service. Won’t shop anywhere else.

Br
Review №91

It was such a good experience coming here. The staff was very helpful And my jewelry that was fixed looked great.

Ta
Review №92

I have been a returning customer for several years. Cutomer service is second to none......just exceptonal. Very comfortable and personal atmosphere. Service and market value pricing on QUALITY work.

J.
Review №93

I showed up not knowing where to start and Tess was able to help me decide on the perfect ring! I was able to walk out of On the Rocks with zero regrets!

Mo
Review №94

Absolutely awesome customer service and so kind..I would go there again..thank you so much.

Sh
Review №95

Had a stone replaced in a ring. Turned out beautiful! Definitely recommend for purchases and repairs.

Ja
Review №96

I had Darin solder my wife’s wedding rings together, he had them done quickly and did a great job on them.

wi
Review №97

I cannot recommend OTR too strongly or enthusiastically! The staff is extremely knowledgeable, kind, thorough, and as sparkly as their unique jewelry. I have bought one of a kind pieces from them, had my jewelry appraised and repaired, and learned an incredible amount from Marisa, Darin, and their outstanding staff. When you walk into OTR, you know youve entered a rare and inviting experience - much like their jewelry!

Ca
Review №98

After 40 years of gifts like a lawn mower, a wheelbarrow, a lamp that was too big & heavy for my table, my loving husband found Marisa and On The Rocks Jewelry. He goes in and tells her the occasion and Marisa shows him options that are suitable and items to his liking. So far its been six home runs in a row!

Gw
Review №99

Great repair work IN HOUSE, at a fair price and good turnaround time!

AJ
Review №100

The owners and staff are the best! They make jewelry shopping easy!

Information
16 Photos
100 Comments
5 Rating
  • Address:121 N Main St, Sheridan, WY 82801, United States
  • Site:http://www.otrjewelry.com/
  • Phone:+1 307-655-8025
Categories
  • Jewelry repair service
  • Bridal shop
  • Diamond dealer
  • Goldsmith
  • Jeweler
  • Jewelry appraiser
  • Jewelry designer
  • Jewelry store
  • Wedding store
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:10am–3pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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