I have been a Shred-it customer for many years. We have the service at my business. The drivers are polite and professional when making our pick-ups. Once I had a minor billing issue, but they took care of that quickly.

Great service, very friendly staff, easy pick-up!

Great service! Best way to get in contact with them is submitting an email request online. The sales rep called me immediately and got me set up that day! Easy, simple, flexible and fast.

Waiting now over 15” for someone to come to the door. Leave you on hold for eternity. Terrible customer service. Shred it yourself. It will be faster

My husband and I had to shred 6 bags of old paperwork. The cost was reasonable, charging per bag. They take your privacy very seriously because they only let you into a small room where you wait for them to process your payment. Then you meet them out back with the bags and they shred everything. Well be going back there again.

Couldnt manage to pickup at our location at the right time or date despite calling and working directly with customer service. Over charged on invoices and couldnt get corrected statements from their office. Another example of a big business buying all the smaller companies and ruining the service in the name of their own greed. Discontinued service and looking for a smaller vendor who cares about the customer.

Fast loading. Welcoming staff. No much space for 53feet

I originally contacted this company about doing business with them a couple years ago. After realizing it doesn’t make sense to contract them for shredding unless it’s a massive/recurring job, we said thanks for the quotes and moved on....or so we thought! Over the past few months, they’ve been spamming my email out of control. I’ve been receiving weekly emails specifically from Jeffrey Lenroy, Inside Sales Executive. Even though every email has a link at the bottom that says “Click here to be removed from our mailing list”, don’t be fooled into thinking that’ll work... I’ve clicked it on a few separate emails and still continue to receive the marketing junk mail. I then replied to Jeffey’s email asking politely to be removed from future communications lists, with no response. A second reply email to his next marketing email a couple weeks later still hasn’t fixed the issue, since I got another junk email from him today.This company may provide professional shredding services, but be ware of their frustrating & unavoidable marketing practices after you initially give them your information!

Massachusetts license plate 2321AErratic driving and jumping across lanes. Local office wouldnt feel the complaint.I guess these guys have a special license to drive