I received a delivery today 2/19/2021 by a gentleman named AK. This gentleman was kind, professional and extremely understanding towered my mother who accepted the delivery and could not lift the packages herself. His customer service is spectacular!! We need more people like him out on the road. THANK YOU AK! KEEP UP THE GREAT WORK!

Customer service made no attempt to be helpful.Package has been delayed twice already because they are “unable to locate” however there were no updates through tracking number. I had to call and was not spoken to professionally.How does a logistics company not know how to do logistics. Home Depot needs to find a new vendor.

This place was nothing but a headache for my mom. Long story short the guys who delivered her new refrigerator told my mom to get a handyman to uninstall the old one and install the new one. She explained she paid extra for that service but they still wouldnt so she basically told them to take back to refrigerator so she can get it sorted out with home depot. He said back to her really? You want me to take back a brand new refrigerator? You have more than enough room for me to dump it in your living area. Home Depot really needs to get a new company because what I can tell from other reviews and my moms experience, they hire really rude and unprofessional people.

I ordered a lawn mower through Home Depot and this company was the last mile delivery. It was scheduled to arrive on the 3rd of the month but the delivery driver got “lost”. After talking to service multiple times and giving them exact instructions on how to deliver to my home, it’s now the 18th of the month and its been failed to be delivered 4 times.

A very large and massive NO star with the way they speak to you, one of the staff put me on hold and failed to actually hit the button because I heard everything! needless to say absolutely very unprofessional and wouldnt mind having a chat with the gentleman that thinks Im retarded

Very unprofessional ! What a disgrace they delivered my marble top vanity and just dumped it on my porch on its side . Cracked the top and broke the legs so here I am having to deal with them again for the delivery of my new vanity. Let’s see how this goes! I called to speak with someone and I spoke to a male who was extremely ignorant and nasty.. wish me luck

Best company so far in my opinion. Amazing peoples to work with. Spectacular atmosphere with a great management staff.

I ordered bathroom vanities from Home Depot. I had problems with them with my order in the past. Unexpected deliveries were made outside of my apartment and just left it there. I wish Home Depot would use a different courier. They have very very very big miscommunication that they dont even know whats going on almost every single time.

The company stated that they delivered a item that I ordered through home depot to my address. They were kind enough to send me a picture as proof that they delivered the item and left it at the front of my garage. The only problem is that the picture was of a 2 car garage, and I have a single car garage. Needless to say I have spent more than 3 days going back and forth with several different people at there secaucus location and being put on hold for up to 50 minutes and being told that they will call me back and never hearing from them unless I call I have heard for 3 days that they are trying to reach the driver needless to say it is day 3 and I was told they located my item and were delivering to my house again today. Supv even told me if it was not delivered today they were refunding me in full.... well its almost 10:30 and still no delivery, I guess the driver got lost yet again!!!! (just an FYI they didnt even deliver it to the correct town) As a person who has worked in the transportation industry for years and scheduling and handling deliveries for customers throughout NJ & NY, I would never treat a customer nor give them the run around the way this company has. This company by far is one of the worst to deal with, and should not be a contractor for Home Depot