Vuber is such an awesome company for service. I have purchased various items from them, and when there was any issue Vuber handles it fast and with no hassle. Their products are excellent and their customer care is outstanding.

I literally love this company, they honor their warranty when I overcharged my battery. They get back to you super quick on the weekdays! Keep your original receipt, you’ll need it. Thank you Vuber team!

Love them! The shop, Mary Jane in Kirkland, recommended the Vuber Pulse for my use. It has worked flawlessly the entire time I used it. Very easy to use.I did end up having an issue more than year later. I went online and filled out Warranty Form and got a new one in the mail within 2 weeks. Amazing customer service absolutely no hassle Love It!!! (PS Check your spam email for Warranty response :)

I enjoy their products, and the price is reasonable. My main gripe is with their chargers. I have to replace them every few months because they are poorly designed. The charger ends up stuck inside the pen and then rips the wire out when removing. It is pretty frustrating, and could be fixed by just upping the quality control on their charges.

Excellent customer service these guys honor their lifetime warranty as long as you provide them with the correct information. I literally needed a replacement unit and I got it in the mail the SAME DAY I told them.... now that’s customer care!!! Respectful, didn’t give me a hard time. Great team. Kudos to the owner, managers, and workers.

Bought the Pulse from a local retailer who wouldn’t accept a return after I unboxed it and it wouldn’t hold a charge. Called up the support line and the guy who designed it sent a replacement from Seattle in a few days. Wish I knew how to fix the first one so I have two! Love the design and how it lowers the voltage as you inhale to prevent burning. Would love to see a version that’s easier to charge and stand upright since the oil tends to pool on the sides if you leave it laying on its side. A contact charger base to hold it upright (like an electric toothbrush kinda) I knock it over and drop it all the time but the build quality is pretty durable so it has held up nicely. Love your products!

Love their pens

Super awesome products! Customer service off the charts! Truly a company that stands by the warranty!

This company takes care of its customers....period. Ive only ever had one (slight) issue with any of their products and they made things right quickly and effortlessly. I wish every company did that. Look no further, get what you need from these guys.

I was introduced to Vuber in May of this year! Their product is top of the line quality and their Customer Service is bar none the best I have ever encountered anywhere!!!! I know that I will enjoy everything they have to offer for years to come!!!Thank you Vuber for the quality products you provide and for taking such good care of your customers! You are #1 in my book!!

Got my pulse in on Wed of this week. Ryan was more than patient and understanding as I was getting restless for its arrival. This Pulse rocks! I love it. Kudos to Vuber, they have made a lifelong customer! I am VUBERIZED!!!!

Ive had the Pilot for over a year and it is an excellent product. I highly recommend it.

I have a visual impairment disability. This makes dabbing a difficult task for me. I am pretty clumsy and I knocked over my dab rig breaking the heating element. My birthday was only a couple days away and I didnt know if I was going to be able to get it fixed or get a replacement in time. I called Vuber Technologies and spoke to Ryan and he reassured me that I was covered. I went in the next morning and Ryan had a new dab rig ready to go for me. Thank you to Jeff and Ryan for the excellent customer service and great conversation about cannabis and vaporizing. I am a Vuber customer for life and very happy.

Amazing company that does what it says. Model for other organizations to follow. As soon as it goes public....Im in!

I got my product in less than 24 hours great products I would recommend to anyone

I am extremely impressed with Vuber’s customer service and warranty replacement. I’ve bought at least 10 different other brand (not Vuber) battery operated vape pens/devices. I’ve had many failed devices. None of the companies had decent warranty customer service. I ended up eating the cost on those. When I purchased my Vuber Dabber, the battery was defective. Vuber’s customer service immediately mailed me a replacement even though I could not find my receipt. I am extremely pleased with the customer service. Thank you Vuber!

Awesome local company.... Great customer service....

Replaced faulty product within a week of contacting them. Great customer service and care.

Great company! Great people! All around great products!

Excellent product and even better service. Thanks, Vuber.

Best customer service Ive ever experienced

B2B. warranty service only.

Amazing customer service!