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Fidelis, Inc.
580 Industry Dr, Seattle, WA 98188, United States
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Br
Review №1

Fidelis was an outstanding partner to work with in helping us transition our technology to our new space. The project manager and tech team were responsive, on time, on budget, and helped with every step. An outstanding group and I will recommend them to anyone that asks!

Ju
Review №2

I am in the real estate business. After listening to my needs, Fidelis set me up with a 2 computer screen system that allows me to both search for properties and communicate with clients. In addition they provide me with tight security, protecting me from hackers. If I have PC work stoppage issues I can call them and they fix things remotely. They have eliminated my stress around computer issues and have made me more productive.

Si
Review №3

Wonderful customer service! Big thanks to Terri Lynn for coming out this morning! Thank you!

GU
Review №4

Fidelis Communications immensely helped my small business with our computer systems in a vital way. They performed efficiently and gave us exactly what we were looking for. Their service is invaluable and highly effective. On top of stellar work, they are extremely kind and respectful folks. I spent hours on the phone with other general tech companies and fussing with automated bots hoping to attain real solutions to my problems all to no avail. Yet, as soon as I contacted Fidelis Communications I instantly got real help from real people. They communicated with me frequently and informed me along every step of the way. I am beyond satisfied with the work they did and I recommend Fidelis Communications to absolutely anyone in need of tech help. Also, quick side note, I love how they hire mostly veterans. I come from a family of military men and women and greatly appreciate that!Thanks again Fidelis!

As
Review №5

Fidelis Communications helped me with my macbook when it stopped working. I initially talked to William who got me set up with one of the techs, Tim. Both William and Tim worked diligently to get my macbook fixed and back to me as soon as possible. They also communicated very well, giving me updates on the computer frequently. I am very satisfied with the work they did and I recommend Fidelis to anyone that has tech issues.

Ra
Review №6

After a recommendation from Comcast to purchase my own modem to remove the rental fees from our bill - I went and purchased one. I hooked it up and thought that was that. Well after 20 minutes on with Comcast saying that its the modems problem - I called the modems technical support. My home office was previously wired CAT6 by the team at Fidelis, but I could only get connection to one of the four drops in our office. I spent 45 minutes on the phone with the modem company and she kept repeating the same script - basically its not our problem. I got Chris R. on the phone and within 5 minutes of simple google searches he determined my problem was I didnt have a router!! He tirelessly helped me get a router connected, with our switches and then ensured our Aruba access point was working! I am so thankful for Chris R and his tensity in getting us back up and running!

Ja
Review №7

As a veteran, I appreciate the way Fidelis focuses on employing fellow veterans.

Ra
Review №8

I love how Fidelis cares for its clients!

Information
71 Photos
8 Comments
5 Rating
  • Address:580 Industry Dr, Seattle, WA 98188, United States
  • Site:http://www.fidelisnw.com/
  • Phone:+1 206-725-7728
Categories
  • Computer consultant
  • Business to business service
  • Computer support and services
  • Telecommunications contractor
  • Telecommunications equipment supplier
  • Telecommunications service provider
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Highlights
  • Veteran-led:Yes
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