Nice guys work here. They open on Mondays around 7am, other days it’s 24hrs. They allow you to stay overnight and if it’s snow like this, better stay with them, Pilot near them won’t plow snow, but here no problem. 5 stars for this facility.

The worst shipping experience. My package was supposed to be held for pickup and is with a third party shipper that can’t be contacted. I think their staff is literally mentally handicapped. Unreal, I asked to speak to a manager and the guy ”Tom” told me enjoy a long wait. After he couldn’t even look my tracking number up. They clearly have low standards for employees. What a waste of time. Thanks for nothing fedex!

Worse shopping experience I’ve ever had. I’ve had many freight items shipped. This place is unresponsive, say they will call you back and never do. Waiting weeks for thousands of dollars of merchandise

This is one of the worst freight terminals fedex has. The employees are extremely rude, worthless, or just completely incompetent. Working with them is one of the worst experiences youll ever have.

Worst shipper out there. Mngr never called . Been waiting 2 weeks.1st they had my pallets of tooling , then they lost them for a week. Very rude and unhelpful

Ive been waiting to receive a shipment that has been sitting at the Schenectady location since Wednesday, it is now Saturday and the shipment has not left the site. No one has called me to set up a delivery time and no one answers the phone. Very poor customer service!!

We discovered that FedEx left a costly shipment at the back door of our business during non operating hours. This delivery required a signature. No paperwork was left. Also, this is a delivery we get fairly frequently and on pallets. He took all of it off pallets and left it in slush and snow. Not impressed.

Driver left a 70 pound package in front of the door so we were unable to open it. While he was delivering packages to the house directly across the street I called out to him and waved him down which he completely ignored. Even after exiting through my garage walking closer and still calling out to him he didnt seem to care that I had an issue. I had no intention of being mean or rude about it I simply wanted to let him know what happened to avoid doing it again in the future. Im new in town and even planned to introduce myself, but clearly the drivers customer service is horrible. If this is what I have to expect in the coming months I am not looking forward to it.

The people here are super efficient and I dont think Theres nothing I can do is in their vocabulary

Fed ex is the worst. I never get packages on scheduled delivery date. If you have an option use priority mail from the post office or ups if you have to.

They do not even deserve one star. UPS all the way. They mis handle large objects, and the customer service is terrible.

Absolutely terrible did not deliver when they said they would and then said they didnt have a truck coming this way for a week,also said they tried calling me the day of delivery which they didnt

On the Truck for Delivery today That was 3 days ago Always TROUBLE This isnt the first time

The bestest

My son works there

Conveniently efficient

Great people

A long wait!!

They just suck