Intelligent person, responded quickly. Good customer service.
Listened to my needs and took the time to ensure I understood the steps needed after helping initially so I could continue to complete tasks needed on my own. Extremely patient and helpful
Tyler fixed my issue immediately and was very kind and professional. In fact, I didnt expect to hear from anyone until the next business day as I put the ticket in around 5:30 p.m. But Tyler called what seemed like right after I hit send and fixed my email issue right away! Its true you never have a second chance to make a first impression. This was my first interaction with Infinity and I was beyond impressed and grateful for the help. Thanks, Tyler!Lynn LewisThe Landings Association
It is always a pleasure working with Infinity. John got me set up quickly and everything works as it did. Highly recommend their services.
Brett Welsh fixed my problem virtually and did a wonderful job of getting my monitor back on task. Thank you so much!
Exceptional Technical help and always timely and professional.
Alex was at our office fixing an issue for someone else when I asked him to help me out with my computer/printer problems before he left. He didnt hesitate and filed the ticket himself and quickly resolved my IT issues. Thank you Alex!!
Amazing Customer Service Wouldnt Recommend A Better Place Than Infinity Inc.
Aric was awesome. Patient, efficient, knowledgeable and explained everything in laymans terms.
Alex was very thorough and attentive. Though my problem likely had to do with a recent update that occurred while I was out of the office, he still looked into all possible causes to get me back online and operating. Alex was polite and courteous, and made me feel as if my problem was a priority for him. I have encountered IT support with other companies before who were dismissive, sarcastic, and unhelpful, especially regarding issues they deemed as non-emergencies. Not being able to access the server means I cant get my job done, and, to me and my employer, that IS an emergency. Providing great support when there a major problem is important, but providing great support, even for minor issues, shows the true culture of a company.January 2020: Alex, Tyler, and Sean went right to work on the issue I was having. I felt that they treated my problem as a high priority. The followed up with me frequently and kept me informed of the situation and their plans for troubleshooting. Sean worked around my very busy schedule and worked on my computer when it was convenient so I had very little downtime. The best IT experience ever!
Service: Addition of RAM. Good job. Quick, courteous, knowledgeable.Would recommend him and Infinity to others.
Brett was very fast and professional! SO grateful he picked up this call! :)
Infinity has been a wonderful addition to our organization. They are professional, quick to respond, and regularly go above and beyond. Moving away from working with an IT company that primarily supported us as a costly, break-fix operation, to Infinitys pro-active model of being our IT department has significantly reduced the stress of IT issues in our office and helped us manage our IT budget with greater success. On behalf of myself and my team, thank you, Infinity!
I always enjoy talking to Tyler. He is very helpful, personable and easy to relate to. Thank you!!
Both Aric and Mark helped us out of a situation with a minimum of fuss and effort .Our QuickBooks is working perfectly and our workstations are much faster. BONUS!
Always so helpful. Followed up to make sure I was back up and running. Very happy with Infinity! Thank you!!
I would like to take a moment to praise the hard work of Alex, Jim, and Thomas. No matter how big or how small the get the job done and in a timely manner. They are very professional and kind. I recommend this company to anyone.
Infinity hires knowledgeable and friendly staff! Highly recommended
Mark called me at the exact moment to actually follow up on another issue and I was about to call Infinity about this issue. It was like her was an angel sent to assist me. He was very fast on solving my monitor issue and he provided excellent customer service!
Always friendly and super helpful
This company is top notch. Very professional, exceptional customer service, extremely knowledgeable technicians and super fast response time. They are by far the best IT company in this area. 5 stars dont do them justice.
All of the above, friendly and efficient as well
This company is always great with helping me with my technology problems. they also explain what is wrong in terms I can understand and they explain what they have to do as well.
Great It firm, pleasant and easy to work with.
The team here is great! Everyone is super helpful and solves my numerous requests in a timely fashion.
Time and time again, any issues I have had with my work laptop, Thomas as well as other Infinity team members have came to my rescue! Thank you so much guys!
When I cant reach our other support companies, I can always reach Infinity. Alex and Thomas routinely go out of their way for our office, and we could not be more grateful for them!
Very professional! Their staff are knowledgeable and friendly - I highly recommend Infinity!
Tyler was very helpful and fast.
5 stars are honestly not enough !!
Great service, extremely knowledgeable! Outside the box thinking to solve an issue.
Great Job in a timely manner!
Great company and very friendly
These guys dont rest until the job is done.
Great service!
Wonderful job, as always!!
Great work as always
Always great!
Guys working here where high schoolers
Efficient and friendly
Thomas is the best!
The Best!
Best IT in Savannah.
VERY HELPFUL