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Tolson Computer Solutions
10054 Prospect Ave i, Santee, CA 92071, United States
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St
Review №1

Wow! I cant say good enough things about Todd. He went above and beyond to help me with my computer challenge. Im so impressed with this dedication and commitment to solve the problem. And his prices are more than fair. I highly recommend him for any computer problems you have. I will definitely be using him in the future.

Ma
Review №2

I have high praise for care and customer service here. Family run, Veteran run. Kind and quick service. Good pricing as well.

Su
Review №3

Knowledgable friendly and FAST!!! Would highly recommend.

Da
Review №4

I took my PC to Tolson Computer Solutions roughly over a month ago. My PC was experiencing overheating and it was slowing down as I ran PC games or a guitar tab online. I explained this to Mr.Tolson as I believed he would be able to fix the issue or at least narrow down what is causing the issue. I left it there roughly a week and he said he was busy with contracts and other computers (which I didnt mind provided it didnt take a month or anything like that). They call me back not much later to say it is repaired. I get billed $180.00 and take it home. Go home start it up and the video is all blue green and red (messed up) I call them to let them know what is wrong and he tells me to come back and he will take a look. Go back, he takes out the Nvidia video card and says something like youll need to replace the video card now it is done. Go home again, as i ran it for 15min or so running youtube and a guitar tab it started going slow and turning off (exactly like it was before I took it to him). Call and go back again, he has me watch him run a few tabs of youtube as a way to replicate what I do at home for about 15min. Nothing happens, so he says something like you are doing something different at home because it is fine, try switching power cords or wall outlets. So I go home and do that, still the overheating and powering off. I call and leave a voicemail telling him it is the same and that I would appreciate any help. I get no call back (at least from what I saw). So I give up on trying with him since I wasnt going to beg to at least find out what the real issue is. So, I did a lot of research (a month later) I got it working perfectly as before. A couple hundred dollars later and it was a dying power supply... (bought a simple power supply tester from FRYS) and it showed the PG value was 0.I am disappointed in the service I received as I spent $180.00 just to be exactly where I was at when I took my PC there (not to mention a dead video card that wasnt when I brought it there). I was patient with him, but when it came to me, he offered about 30min to try and remedy what he said was fixed (which wasnt). I gave 2 stars because him and his wife were very nice to me. However, not getting a call back or at least some follow through on a repair that I was saying was still the same is not worth $180.00. Being charged for diagnostics and admitting you dont know what is wrong is one thing, charging me for a repair that wasnt done (overheating that caused the system to slow) is another.

Mi
Review №5

Awesome ppl run this place!

Bl
Review №6

Amazing customer service . They saved my computer and hard drive. Very Happy with the results.

di
Review №7

Wow what a terrific guy, I came to Todd with a failed hard drive. I thought I had lost everything, my pictures most importantly. But somehow he managed to get my pictures and many other folders back, when Dell told me it was useless to try once the hard drive failed and it would be way to costly, they were wrong. He was very easy to talk to and understand, I e-mailed him on a saturday after noon and he got back to me right away. His wife and son are also part of this wonderful business and also so easy to talk to and make you feel at ease. I know I can trust him with my computer from now on. Now I have a new hard drive and he reinstalled everything I needed so I am up and running again. And at a very reasonable rate. I was very very pleased with the bill.I will recomend Tolson computers to all my family and friends, its a great family run business. I read the reviews prior to contacting Todd and they are very true.I want to thank him and his wife and son for a great experience, and will be returning with any and all of my computer problems.

Ha
Review №8

This guy is the best

B
Review №9

Knowledgable friendly and FAST!!! Would highly recommend.

Information
1 Photos
9 Comments
4.6 Rating
  • Address:10054 Prospect Ave i, Santee, CA 92071, United States
  • Site:http://www.clixmart.com/
  • Phone:+1 619-449-9010
Categories
  • Computer repair service
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10am–5pm
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