Initially answered all questions and accommodated my business requests. The gentleman who signed me up was very professional.But after recurring loss of customers with common complaint about the phone system, I had multiple caller check on the problem. They were unpleasant to the customers. Instructions on how to route calls were not followed. The business name was not pronounced correctly. They did not schedule any appointments, although it was the main reason to sign up. When I reached out to complain and to correct the problem. They were very defensive. There was also multiple mistakes in their charges. If you sign up, review the bill very carefully.