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Crown Wigs & Beauty Supplies
1098 N Waterman Ave, San Bernardino, CA 92410, United States
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Crown Wigs & Beauty Supplies

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Sa
Review №1

I went in too crown wigs and I am so happy I did. From the moment I walked in there was a beautiful young lady with a smile on her face willing to help me with any question I had, and I had several questions. The young lady who helped me pick out ponytails, a wig, and clip ins was the most pleasant, she was patient and understanding which is so hard to find these days. I never felt judged or felt rushed or pressured to purchase, it was so nice to be able too feel comfortable asking questions I would have been hesitant to ask at other places Ive been too. I got everything I needed and more, I could not believe how affordable crown wigs was, I could have saved myself a lot of money if I would have found them a year ago. The staff was amazing down too the security guard, and a sweet gentleman behind the counter who was also so helpful. I will never go to another shop to buy my hair. The quality is also great, and I assure you this place is where its at if you need any type of hair, Ive been to almost every hair store in the inland empire and this is as good as it gets. 5 stars and a big thank you to crown wigs. Having to buy hair has been very tough since I lost my hair and you guys made me feel so comfortable. That means more than you could ever imagine. Please try crown wigs if you are looking for hair, you will be so happy you did.

Sh
Review №2

If I could give -10 I would. No greetings just “you need to sanitize your hands.” I did as I was walking it I stated. Security “we need to see you do it”. I walked around seeking assistance, when I saw a young lady asked is she worked here. She assisted me.As I was standing in what I thought was the line to pay when I Hispanic lady loudly said “you need to stand on the yellow circle…” I was completely confused as I was waiting to be checked out. Then she said “you don’t like to follow directions do you?” As if I was her child. I explained I thought I was next, which I was, but another went ahead of me.No worries I will not return. Disrespectful, rude and UNPROFESSIONAL STAFF working behind the counter.

Ja
Review №3

SO ME AND MY DAUGHTER CAME DOWN FROM ARIZONA AND SHE FOUND THE WIG SHE BEEN LOOKING EVERYWHERE FOR!!!WAS SO HAPPY FOR HER. THE LADIES WERE SO AWESOME THEY REALLY KNEW THERE PRODUCT LIKE YOU WOULDN’TBELIEVE. GREAT GREAT CUSTOMER SERVICE. THEY WERE ALL ABOUT THE SANITATION VERY CLEAN. SO WORTH THE TRIP. WAY TO GOOO!!!!!💯💯💯💯💯💯😍😍😍😍😍😍

Ka
Review №4

I love this Beauty Supply! Its the best one in San Bernandino County! The Atmosphere is great! Everyone is so helpful & courteous! If you havent been here youre in for a awesome experience!

Mi
Review №5

Very friendly hand sanitizing pump at the door and helpful stafff. Good selection of braiding hair and crotchet packs. My new spot for my hair care needs

Ja
Review №6

I literally just got kicked out of the store because the clerk couldnt hold her composure ! She literally ran up on the customer and started punching her. In my opinion they were both disrespectful to one another but it should never have resorted to this. I waited 20 minutes to come in the store and get my stuff and everyone got kicked out because of there ghetto actions ! So disappointed in the clerk mainly !

Sh
Review №7

Christian helped me and my client find her a beautiful wig he was very helpful

Go
Review №8

Nicest people ever and the manager is super nice. Everyone is professional and courteous. I drive 20 miles for 6 years to go to this place.

Ch
Review №9

I love this supply they always have what I want and need

Ro
Review №10

Yesterday was my first time at Crowns wings . I took my mom to check out some wigs and hair peices. We had planned to check out several different store but when we walked in and saw the large section of wigs and hair pieces not to mention the price tags I knew we didnt have to go anywhere else. The staff was so helpful and so was the owner. We ended up getting 2 wigs one pony tail & some accessories. I would highly recommend this place for your beauty needs.

Ma
Review №11

I absolutely love this beauty supply store I come here for wigs & their prices can not be beat. I wish they were open on Sunday I was going to head down but they are not opened. Staff is friendly & provides excellent customer service.

Am
Review №12

I love this place everyone was helpful and nice said hello when I came in and have a nice day walking out I felt very comfortable and welcomed Jessie was very nice and helped me color match my clip ins she went out of her way so many times to make sure I was happy and got the right color match I needed to feel satisfied because after all we are spending our money and I wouldn’t want to spend it at any other Beauty supply store over all great place

Br
Review №13

I’ve been waiting forever for Crown to re-open since this quarantine! Finally i got to go in today, they did a little remodeling, which i love BTW! Just the best beauty supply store all around!! They always have everything i need, the females there are so sweet, as well as helpful... & even their security knows a thing or two about hair! I wouldn’t dare go anywhere else! Overly excited that they’re back in business!! 😊

Br
Review №14

Customer service is decent, everyone comes across nice enough. Bought a tongue ring here and the ball literally broke while twisting it on. I brought it back and they let me pick another one. But then the next one made my tongue swollen. I just let it be. No good jewelry. Wig selection is slim pickings. Decent beauty supply.

Ni
Review №15

This is the only beauty supply in the IE I go too I used to travel to the city for all my beauty supply needs.Till a friend told me about them and Ive been shopping there ever since, u can shop in peace and not be hassled but when you need help they are there to help. They have everything you will need literally be diversity in employees and the staff is always very friendly,helpful & knowledgeable.

Lu
Review №16

Christian was so helpful! Thank you!

ro
Review №17

Great customer service and very clean. Serious about safety love this spot.

Yv
Review №18

Ive been a loyal customer for 9 years! I dont appreciate the owner staring you down even while checking out at the counter. It makes me very uncomfortable to be watched. I never stolen anything from that place in the past 9 years. Besides that, he has very beautiful strong black women in there to keep him on his feet. Go home and let them run the business!

Aa
Review №19

Christian helped me get some human hair and my mom says he’s the best

Jo
Review №20

I should of done this years ago, I’ve meant to. Each time I leave there I say “ I’ve just got to recognize these people somehow cause they are amazing”..No excuses, today I just got to take the time and introduce all of you to the most wonderful place & staff I’ve ever visited.Five years ago I had cancer. I’d just started Chemo so my hair was thinning , not all the way gone. I was desperately trying to hold on to it for as long as I could. In preparation for when a total loss I’d visited a few wig stores in my area ( Menifee, Perris , even Hemet). I wasn’t prepared to buy one yet just looking. Trying to get feel if what and how my near future may have . I was a burden not potential sale for them I was made to feel. This same for at least 7 stores. Not one clerk ever offered any assistance cause of that.My Oncologist is right here at St. Bernardine. A little early for appt. we saw your store. I ventured in to see what kinds of things you had and minute I got in door I was welcomed by 3 separate employees who offered to assist me even though the store was full of potential buyers already. When I explained my situation they didn’t run. They talked amongst each other with me to see who could be the best to help me then. I just felt so at ease and that they really were doing it for me not trying to get rid of me instead.I was shown several styles. Prices, weight and natural looking ones , just everything. She totally sized up my face, skin tone etc. to see what looks most natural.I had so much fun. I felt so secure wearing this headpiece and for first time believed I may be able to pull it off. Feel normal and blend in during this time instead of feeling like everyone staring. They really did feel so much different than I thought they would. Then natural feeling.I left there with such a feeling of confidence. No longer scared.I went to my appointment and told my mom to please take me to the salon so I could shave off the remainder of my hair I had so I could get back to your shop before you closed. I had little strands that looked ridiculous but felt like I still had something I guess.I left there that day with 2 Rachel Welsh wigs, a pony tail attachment, all kinds of pretty stuff I felt.I felt fabulous my first outing in my new wig. It literally made me feel healthy when I felt so bad. I regained confidence and smiled again.Yes, it was the wigs doing that but it was the clerks there who planted that seed in me.The whole time I there the first time several employees would gather to compliment the look or offer other suggestions. All while in full understanding I wasn’t ready to purchase at that time. They didn’t care it was just their genuine personalities.Well during the years since Chemo my hair hasn’t been same since regrowth. Thinner, breakage etc. and I’ve come back to this store several times. Always the exact same group of genuine smiles and attitudes even if new ones have joined. I don’t believe this can be taught it comes from within and whoever is hiring these individuals must have the gift of being able to spot it. Not once have I been met with a sour attitude.I was there again today since I’m now on a extension trip. Trying to learn how to put them in my hair alone. Ugh, I just wanna throw them! I’ve spent hours trying so today decided to see if they could maybe offer me any ideas.Ms. Taini dropped whatever she was doing to again make me feel like I was most important person in the world. So patient and kind. She explained in detail what she could and offered me another solution as in internet if I found myself home and stuck. Again never make me feel as any burden but only a valued customer as they always do.I had pleasure in communicating with Christian and the very funny and welcoming Monte who held the bottle of sanitizer as you walked in that allows you the real seriousness they have for our health and their store.It’s immaculate. Well stocked and again, Very Welcoming!!Thank You Crown Wigs.

ke
Review №21

Crowns beauty supply is the best beauty shop to go to I love it here they have everything 🙌🏿👌🏿💯🙏🏿🥰😘☺️😊❣

Ke
Review №22

I love shipping at Crowns clean store ..And everyone is so helpful you dont want to leave ... thank you Crowns 💞💞💞💞

An
Review №23

Dj was soooo amazing. It’s crazy how security knows the whole store. Love this place!

Ta
Review №24

Great customer service. Jessica was very helpful. Store was extremely clean, they even sanitize your hands upon entering the store.

Em
Review №25

I love how helpful everyone is here ! They are always welcoming me in and are always willing to help !! I only come to this wig shop because of how comfortable I feel shopping

an
Review №26

First time being there yesterday. Good hair dye selection. Wig. Makeup. Etc cause there is so much too see. Highly recommend

di
Review №27

I have gotten some good service before and nice products in the past. But today I went in for a wig and only had the one I wanted on display. The male employee told my friend and I multiple times that the wig on display was 50% off and we confirmed that it was 50 but when we got to check out he said 10% off. We got only 4 dollars off a wig that people have been non stop touching with possible corona or something. He couldnt even say sorry im wrong and just chose to gas light and make it seem like he always said it was 10%. lost my business because you lied to me saying it was 50% and you couldnt own up to a mistake. Didnt even try to make it right.

Az
Review №28

There’s this girl there, I think her name is Irene, she is very helpful. She makes me feel so comfortable and answers any questions. The rest of the staff is amazing as well. They always greet me with a smile and make me feel at home. Love this place. 10/10.

Ly
Review №29

Always friendly and helpful. I love coming here, ask for Christian, he is awesome!

la
Review №30

Bj help me out made my day , friendly clean a Nd very safe thank u

la
Review №31

This place has impeccable customer service. Very sanitized and clean. And yhis young lady by the nsme of zarie is wonderful.

ev
Review №32

Good customer service good peoples dj and cameron

Pa
Review №33

This place is fast an up beat ... BJ give discounts an ask for Erika

Mi
Review №34

Very nice people. Were very helpful. Went in to buy my very first wig and they told me everything I needed to know to make a well informed decision. I could even try on a couple different kinds to see which I liked. They recommended great ones for first time wig owners. Even taught me about the different wig caps and gave me the one that was easiest for me to use. Love this place will definitely come back again. They were so helpful I bought 2! Will definitely be buying more from here.

Mi
Review №35

Im from Los Angeles where some of the best beauty supply are. This place right here reminds me of home. They have just about everything you need. This is my go to place especially when I want some cute accessories for a event. Their jewelry is awesome and doesnt tarnish fast and is lead free. I especially love the rings they have their the last months. The staff and manager is very friendly. I love the fact that the owner greet and talk to his customers. He is very humble. I come from Rialto to go there even though there are beauty supplies close by me lol. God Bless.

Ki
Review №36

Love crowns everyone is so helpful and all of there products are legit

Di
Review №37

This Store is awesome. I shop at the store all the time they have good prices and awesome customer service.

si
Review №38

Irene took the time to find something that fit me that looked natural. She was professional and knowledgeable answering all my questions. I was feeling pretty down and she made me feel pretty again. She is a an asset to the store and I would recommend that anybody needing help should request her. Thank you so much Irene. You are totally awesome. Sibylle

Bi
Review №39

I love the place, Irene is one of the staff there that helped us Oct 29th. I would say she was knowledgeable, beautiful, attentive, patience & willing to help to make you comfortable. Me & my family were so glad we went to this place to just supposedly to check it out & go but this place had amazing large selections from the most expensive human hair and to the cheapest plastic hair, depending on what ur comfortable in spending. That we end up buying a pretty human hair in an affordable price. Thanks Irene & some staff there, they are also supportive! I highly recommend this place!!!

Sh
Review №40

Dj is the greatest in the world...i love his drive nd protection..

Ja
Review №41

Love this place... Great customer service and prices are very reasonable. Dj, Cam, and Jessie keep the laughs coming and are very helpful.

Jo
Review №42

Went shopping around for a good Brazilian waxing kit for my wife and found the perfect one here at Crown wigs their staff is very friendly and knowledgeable I highly recommend shopping here. Happy with their service definitely coming back!

ca
Review №43

I had a negative experience at the store on Friday, June 10th while shopping with my daughter. BUT...because of the awesome sales staff and security guards it also was a very positive experience. I had a diabetic low blood sugar incident. I passed out in the store. Hit the floor...hard! 911 was called. The wonderful security guards immediately came to my aid. Sales personnel stood by while paramedics transported me into the ambulance. Especially one young lady, whos name I wish I knew. I believe she knows who she is.She stayed near by and waived to me as I was wheeled out of the store. Thank you dear lady! And thanks to all the kind and caring staff!!! I hope to visit the store again...without incidence! God Bless 😀❤

Li
Review №44

My experience at this store was amazing. Charita help me out she was extremely helpful and pleasant. Overall great experience. I will return.

Cl
Review №45

Stephanie and Christian are very nice and very helpful ❣️

Ha
Review №46

Hi. Im from India. I visited your store in 2017. I purchased 2 virgin hair wigs from you. It was wonderful. Mostly my wigs doesnt go for too long, considering the weather in India (hot, humid and dusty) but your products are genuinely awesome.

Di
Review №47

Never had anything but excellent customer service, products, and prices here. Best find ever!

Sh
Review №48

The staff was very professional and provided great customer service. The prices were very reasonable. I brought 2 wigs and will definitely come back

Me
Review №49

Jessica is a five star employee, she has always helped me pick out beautiful styles and quality products with kind and professional assitance.

Je
Review №50

Christian was very helpful helped me find my bundles

Li
Review №51

I absolutely love this store its definitely my favorite however I was just in this past week and this girl with RED hair was extremely rude to my friend an i an when I asked for her name she refused to tell us. On our way out irene ended up helping us and she was amazing she definitely saved our experience this time and I even got a new wig!!!

Ms
Review №52

Excellent Customer Service, very Friendly and helpful! This really made a big difference to me!Their prices are so cheap and reasonable, despite the fact that their quality of wigs are excellent too!Their customer service alone, made me want to come back again, and the excellent not expensive wig selections, was just icing on the cake!!!!!Thank you for caring about the customers experience! ! I stopped going to several others due to the impolite mannerisms!

Ly
Review №53

Crown wigs & beauty Supply n SB is the shut. Everyone is nice all the time. Shout out to my favorite Security Garud. He keeps us safe at all times

ta
Review №54

Love my visits here. Staff knows their stuff when it comes to products. Highly recommend you visit.

Ri
Review №55

Amazing customer service DJ is the greatest I also love everyone here Bam mic drop

Ba
Review №56

Great customer service as always wonderful pricing and new floors and parking lot makes it better. Keep up good work.

Te
Review №57

I bought a human hair wig for about $200 around two months ago however, come to find out that it wasnt fully human hair. Against the advice of my sister, I didnt say anything to the store. However, this has been weighing on me for a while so, I just want everyone to know that if you try on a human wig, you might want to purchase the actual one you tried on if you actually like that one, this way you insure youre getting exactly what you want. Or you can have them open the new human hair wig that corresponds to the sample wig you tried on. This experience is a lesson learned for me. Just beware when shopping for a human hair wig at Crown Wigs.On another note, this store does have a lot of hair products.

bo
Review №58

So many choices. Friendly service all the time

LE
Review №59

I had awesome experience and right before Christmas I feel like they gave me a big gift shout out took Crown wigs beauty supply awesome as heck!!!!

LA
Review №60

Snoop and I had a great experience this HALLOWEEN. Staff was very nice and knowledgeable about the many products they carry . A must for beauty needs.

Ne
Review №61

Very helpful, professional and courteous. Large selection of quality wigs, separated by style of wigs. Store is very spacious. 1st time customer, will be returning. Thanks!!! Pricing is good as well:-)

Ja
Review №62

I love this store I come here for all my hair needs right I. San Bernardino

Cr
Review №63

Everybody is always helpful. DJ helped me out. Great prices and good hair.

Ja
Review №64

The customer service here was EXCELLENT. This was my first time buying a wig here and the wig is good as well. This will be my go to wig store! The prices are great as well. Thank you for the customer service because I really felt at home.

Pa
Review №65

Good selections on wigs, but No human hair if your looking for that. Parking is not good , small and tight.Watch out for the blue poles you may hit one. 1/2 of the staff is friendly the other 1/2 of the staff look like they dont want to be there.

Ly
Review №66

Always helpful, friendly, patient and courteous to every customer, every time I’ve visited the store for hair products.Lcovos

Ma
Review №67

Marquis is really nice and he knows a lot about hair and can tell you which products will work. Highly recommend

Co
Review №68

Guard service was excellent, will be visiting again😊.

Ch
Review №69

Love it staff is nice and funny Always come here to get my supplies for my hair

Ma
Review №70

Very nice place for all my beauty needs,Customer service was excellent.

K
Review №71

Love this place WAYYYY MORE THAN ANY OTHER BEAUTY SUPPLY. Love their customer service , the store is organized, all get a new selection of products. They dont watch you like other stores will.😒. Not a fan of their wigs tho 🤷🏾‍♀️🤣

La
Review №72

I love crowns the best beauty supplies store in the I.E great prices and great staff

Mi
Review №73

Happy every time I come here. Large variety of products. Staff helpful and friendly. Good prices.

Sh
Review №74

Great prices and customer service!! DJ Jessie and Marquis are great!

La
Review №75

Love the new look , always friendly and good customer service!!

Ma
Review №76

They have really good costumer service.

Ni
Review №77

I walked in I was in the store 3 minutes before they even noticed I was there. They have good products for god prices and good selection on braiding hair. Wish they had s lil bit more variety for childrens hair as far as products and accessories since I have to girls, but I will continue to shop there

Ar
Review №78

DJ is awesome 👏🏾 so is this store 🏬

*.
Review №79

I dont know but I like shopping here. Owner is super sweet, the girls are a delight and the guys are funny. The area is full of bums but I have to base my decision on the store not the area. So 5stars from me!

an
Review №80

I love this place!!!!

ge
Review №81

Best selections in Inland Empire....but the best of all is Irene!! She answered all my questions (my first wig experience!)....and gave me information I really appreciated. Even though I can find closer shops, Ill go out of my way to shop at Crown!! Thank you again Irene!!

Ch
Review №82

Very helpful staff. They have a good selection of hair and hair products. The best hair supply store Ive found in the San Bernardino city/highland area. I wish the parking lot was bigger.

Da
Review №83

This place is not the best but is probably the best in the area. They have a decent variety of products. Not too many Carols Daugter products and not a great variety of hair but useful if you are looking for ethnic hair products.

Ju
Review №84

Friendly and respectful staff, variety of items.

Ru
Review №85

I always for come here Dj and Marquis are really helpful

Ca
Review №86

Customer service is great! Prices are good. It is a one stop shop for hair, make up, jewelery, and other accessories.

Sa
Review №87

Good service christian helped me

Am
Review №88

Very professional!! Love the quality of products!

Ya
Review №89

Came in Dj was very helpful and friendly thanks DJ

Na
Review №90

The employees here are very nice and helpful 😄

Ba
Review №91

Love them. They have most if not all of the products I see online. The girls have great customer service. I love shopping there.

Sh
Review №92

Christian was very helpful and kind

Ju
Review №93

Loved my experience especially since I was new to getting box braids, I was helped by a young lady with red hair and she was beyond helpful she was sweet as well I will definitely be coming back to shop here.

Na
Review №94

As always this place has everything you need plus the best customer service!...I recommended everyone to get their beauty products here!

Ja
Review №95

Very nice manager and security guard , excellent service 👍🏼

Ju
Review №96

The customer service here is amazing ! Ive never worn wigs before and they thoroughly helped me pick the perfect one . Im feeling myself in the wig and will definitely be coming here a lot

Mi
Review №97

I Will absolutely never shop here again! I left the store and realized that the young man didnt put all my products in my bag that i had purchased actually went back to the store not even 15 min later and was told i cant have my product because i already left the store mind you i had my reciept and bag and im pretty sure they could have ran the cameras back to see he didnt do his job. Very disappointed!!

Li
Review №98

CROWNS BEAUTY SUPPLY IS THE BUSINESS! THEY HAVE EVERYTHING YOU NEED FOR EVERY TEXTURE OF HAIR. IM GLAD TO BE A CUSTOMER.

At
Review №99

I bought a wig supposedly human hair .. I understand that I am not an expert spend $ 300 dollars more taxa, it was money lost, in trash because in less than 20 days it got so bad that a plastic ball burned .. come back to the store exactly 22 days later, I just wanted to show them $ 300 dollars thrown in the trash .. I did not intend to claim the money. The customer service in my experience is very bad. I almost laugh at the sellers...Se que tienen mucha mercancía es una tienda muy bien surtida.. y quisiera sentirme confortable al regresar ...

In
Review №100

Dj is the best 👌

Information
37 Photos
100 Comments
4.6 Rating
  • Address:1098 N Waterman Ave, San Bernardino, CA 92410, United States
  • Phone:+1 909-381-5859
Categories
  • Hair replacement service
  • Beauty supply store
  • Wig shop
Working hours
  • Monday:9am–6:45pm
  • Tuesday:Closed
  • Wednesday:9am–6:45pm
  • Thursday:9am–6:45pm
  • Friday:9am–6:45pm
  • Saturday:9am–6:45pm
  • Sunday:9am–6:45pm
Service options
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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