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Image Source
650 E Hospitality Ln #500, San Bernardino, CA 92408, United States
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Fl
Review №1

Im a bit bias because I work there but honestly we have a great staff customer care sales reps all tend to the needs of our customers

An
Review №2

I would highly recommend Image Source! Their customer service is impeccable! I never have to worry about ordering supplies such as toners and replacement belts, etc…all are necessary supplies are delivered to our door before we even know we need it! There has been few times that we’ve needed emergency supplies and image source has gone above and beyond to get us what we need! Recently our printer needed unexpected servicing and I called late in the afternoon and to my surprise (thinking it would take a couple of days) the next day Sergio arrived first thing in the morning to service our machine. He not only fixed the issues with our printer’s print quality, but he also conducted a full tune up on our machine and cleaned every speck of dust from our entire machine. It looked brand new! The peace of mind that image source has provided us is invaluable. I guarantee you won’t be disappointed in their service and more importantly their customer service!

Mi
Review №3

As a business, Image Source is a vital asset to me as the manager. For an incredible reasonable yearly fee, Image Source will do quarterly maintenance and if there are any problems, they come right out and repair and replace any parts needing it. I have had my current copy machine for under 10 years and I havent had a single problem with my machine because of the quarterly maintenance. And I dont have to worry about running out of toner because that too is part of the yearly maintenance fee. Image Source is an excellent and imperative partner with me to run my business smoothly and without interruption and I highly highly recommend them for all your printing needs.

Pa
Review №4

Our company has used Image Source for the better part of 15 years to lease to us our copier needs. Consumable replacement items are always shipped fast and arrive promptly. Repair technicians usually arrive within 24 hours and many times on the same day. Our overall experience with Image source has been very positive.

Cr
Review №5

I highly recommend Image Source! For years our relationship with Image Source has been solid. We receive timely and friendly support through the call center and with on-site techs. We have multiple offices in four western states and they ship and dispatch support to each location for our large and personal machines.We are on an auto replenishment system - devices are tracked on an internal server and consumables are delivered directly to the end user or office by name. Our IT department rarely gets involved with toner swaps! It works great!

Ja
Review №6

We have been using Image Source for years and they have always resolved any issues we have had in a timely manner. They have come out to train us on our new equipment and were very friendly and knowledgeable. I have worked with Juana, Kevin, Bruce, Jordan and Sergio Amezcua, they have all been a pleasure.Thanks for everything!

Mi
Review №7

My church uses Image Source for their products and efficient service. They are our one-stop shop for all our printing and copy equipment. We recommend them if you are in the market.

Ch
Review №8

Brad Craft, Judith Jarvis, Kevin Mink and the team at Image Source have provided five-star service (Id add a sixth if possible) to our agency for the past six years. We have used several other companies in the past and conduct annual bid reviews, so believe me, if there was a better all-around company out there, Id know!

Sh
Review №9

We called them to have our machine serviced which we got from them in the first place. They send a technician over to take a look at it and they said they needed to order the parts for it. No one calls you back to update you, very poor customer service. They are giving us a run around all the time. Look for another company to go with terrible business practice. All our machines was purchased through them and yet they give us very poor service. This has been the 3rd week and yet no progress.

WI
Review №10

I use Image source for my law firm and they always get us what we need and their prices are better than their competitors.

Di
Review №11

Image Source has been very quick to reply when we need supplies and the technicians are always friendly. I highly recommend them.

JM
Review №12

Quality Sales and Service Staff. Equipment is excellent and reliable, rarely see Service Staff as a result except for routine service.

Ca
Review №13

We have ImageSource through out our school district. Having all our printers/copiers networked and toner/ink shipped automatically saves SO much time... and the service department is amazing!

Lu
Review №14

I recommend Image Source. Staff is very kind and their team always has a fast response time.

Ma
Review №15

Totally recommend for all businesses they are on top of their game and fast response when ever there is an issue. A+

Jo
Review №16

Great company. Great people. Great service. Enough said!

Wa
Review №17

Image Source is providing great services to our company. They are prompt in providing us with technical support for any issue with the Printer and they are sending us the printer supplies overnight once we place the order.

Pa
Review №18

The technicians are friendly and very knowledgeable...they have prompt response time

Hi
Review №19

Hello,There is a big gap between the employees and departments. I Sent a request to Sacramento office and I received the response from San Bernardino office with a completely different and wrong information !!!! NO responsibilities

Ti
Review №20

Great company. Staff are very helpful and very friendly

Hi
Review №21

We have been using Image Source for a couple of years. They are knowledgeable, prompt and reliable.

Gi
Review №22

I recommend Image Source. Their service is reliable, prompt and friendly.

Ro
Review №23

My experience with image source has been very goodGreat communicationGreat customer serviceI would recommend

Ja
Review №24

I like that they follow up after your purchase. If there is anything you need all you have to do is contact them and they will send somebody out.

Sh
Review №25

Excellent service. Highly recommend!!!

St
Review №26

I gave it one star because I have not been getting call backs to let me know if the work is done. They use to do this but now it has just stopped.

Ro
Review №27

Had a very good meeting

Ma
Review №28

Always great service..

De
Review №29

Quick and good every time

Be
Review №30

Harassment calls. Scam.

Ji
Review №31

Highly professional

Information
7 Photos
31 Comments
4.5 Rating
  • Address:650 E Hospitality Ln #500, San Bernardino, CA 92408, United States
  • Site:http://imagesourceusa.com/
  • Phone:+1 909-890-4040
Categories
  • Business management consultant
  • Office equipment supplier
  • Copier repair service
  • Printer repair service
  • Toner cartridge supplier
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:Closed
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