Storage Etc... San Bernardino
194 Commercial Rd, San Bernardino, CA 92408, United States
Review №1

Clean and nice facility.. been storing for years and never had an issue.

Review №2

Classy lady runs the place or least she solved all my problems. The lady was excellent at her job.Never had any issues and its safe and clean.Which usually cant be said in San Bernadino.When I get my business running I would like her be part of the company.

Review №3

The place is pretty cool. clean, its a storage unit place u really cant screw it up.

Review №4

Excellent service! The manager on site is extremely courteous and attentive ready to assist you, addresses all your concerns she has great people skills. Glad to have chosen this storage facility, made me feel secure that my belongings will be safe to place under their care. Highly Recommend! Very clean too!

Review №5

Good prices and very clean facility. Secure facility and friendly staff have been here for years and price is still affordable cheaper than other storage places around the area.

Review №6

I highly recommend this storage facility, very clean well kept .The new manager is very polite and explains everything in detail. Great prices! I’ve never had a problem at this location! Thank you guys , keep it up ;)

Review №7

My parents have been storing here for years. Prices are amazing. The facility is very well kept and the office staff always goes above and beyond for my mother thanks. I highly recommend this place

Review №8

This is my second time coming back. Honestly you cant beat these prizes. Im storing my RV once again and waiting for a unit to open up. Facility is super clean and the staff is great. I recommend this place.

Review №9

I always find myself coming back to this storage facility, been a tenant a while now! It’s convenient with their prices and location, but what really seals the deal is the amazing customer service I receive every time! Thanks again Gerardo & Krystal!

Review №10

Who would have ever thought that a visit to a storage facility would brighten up my day so much? The wonderful young lady working there was extremely friendly and very helpful. Prices are very reasonable and I’m loving the upkeep at this location.

Review №11

I am just going to start by saying, this is honestly the worst storage Ive been at, not because of the people or the location but just of how unsafe it is, my unit has been broken into and half of my things have been stolen, I believe also the lack of security cameras or a security guard isnt really a good thing. Also the lack of response of the phones isnt helping, Ive tried contacting the office but never really get a response, also just a few days after my unit has been stolen I get notified that theyre raising my bill, I still havent been updated about my stolen items, and Im pretty sure theyre long gone. Very disappointed I still havent gotten an update from their insurance company, I know its just another claim but its half of my life items that were stolen. Also to me it is a bit suspicious how my unit was the only one stolen, and the others were store furniture units.

Review №12

I highly recommend this storage facility. It is very clean and well maintained including the restrooms. Office staff is very helpful. Very good prizes cheapest in town !!!!

Review №13

I recently added a second unit. Have not been here in a while facility looks very different. New paint job looks good. Facility really clean. Office staff is nice. Prices are affordable.

Review №14

People actually hot wired the gate at 5 in the morning on a Saturday, no alarms were triggered and no police called. Didn’t receive a call till the following Monday at 10 am after 2 full days. They stole thousands in personal belongings from my unit that was singled out for some strange reason. Have proof and will edit post soon

Review №15

Poor management. Answered the phone as though I was bothering her. Trash in hallway as she was showing different units. Prices online were not the same when I went in to secure the unit.

Review №16

I was very impressed with the cleanliness of Storage Etc. I needed to store some extra stuff from the house. I was able to book a storage unit online and get the size I needed. Shortly after, I was able to meet with Gerardo who gave me a tour and went over everything. Very happy I went to Storage Etc.

Review №17

Very clean. Friendly staff. Very hard to get a hold of someone after office hours even though someone stays on site. I couldnt use the elevator after office hours which made it difficult for me to carry heavy boxes up the stairs. Plus took longer than I had wanted. Decent prices.

Review №18

Good prices, clean facility, office staff is very helpful. Clean RESTROOM.

Review №19

I decided to give this place a 5 star because it exceeded my expectations. I had a very friendly encounter with the Manager in the office. My rental was super smooth. I was just able to describe what I needed to store and she knew right away what size I needed. She had a very positive attitude. Another great thing I liked is the cleanliness of this place. It is very well maintained and there really isn’t a lot of people going in and out. It’s very quiet as well as the neighborhood around it. I am planning on being a long term customer.

Review №20

Great facility to store in. They have friendly staff that work in the office and maintain the place super clean. It’s located in a very quiet residential area and it’s always peaceful. They are also very reasonable with their prices. I am very glad I found this place. I will be renting here for years to come.

Review №21

Our company has been looking for storage all around Redlands and San Bernardino. Out of all the ones we visited this is one is by far the most secure and clean facility. Restroom is clean and the units are very affordable. Cristal was nice and gave us a tour for downstairs and upstairs access.

Review №22

I really like this place as a whole. It is very well taken care of and the staff here are extremely friendly and hardworking. If you’re are shopping around I would recommend giving them a call or stoping by as their prices are very competitive with others around the area. They had the best deal in town. A well deserved 5 stars from me!

Review №23

Clean facility and clean restroom. office staff is very nice. Units are very clean price is extremely affordable.

Review №24

I feel very comfortable storing my stuff here. It looks very safe with all the cameras around the property and it is very well lit at night too. It is convenient for me because of the access hours and the location is perfect. Not far at all to my home.

Review №25

First time renter at a storage facility. I never expected to be this pleased with it. I like to go in every so often to organize some of my stuff and every time I go it always so clean and quiet.They also have an online payment system and it is simple and convenient, especially during covid. I would strongly recommend this place to anyone looking for extra storage.

Review №26

The process was easy, simple and speedy. The facilities are clean and the staff is super friendly and helpful. I will definitely recommend to others.

Review №27

Very good pricing. Found the cheapest storage here but on top of that this place is very clean and the location is perfect. It’s always so quiet and the neighborhood around it is mainly residential. Also, customer service is great!

Review №28

Clean facility, super friendly staff and would highly recommend this facility to anyone.

Review №29

To everyone looking for a storage space. I highly recommend you check this place out. Its a great location. Very clean, quiet and affordable too! I recently moved out because I’m no longer living in the area but if I ever go back I would definitely store there again!

Review №30

Very clean facility. Very quite and not crowded. Office staff is really nice.

Review №31

Great location. Have been storing here for over 3 years. I like the access hours and location. It’s always clean and quiet here. I would recommend this place to friends and family.

Review №32

I have good experience with this storage facility, i used an RV space for my Thor and have no problem whatsoever. i highly recommend this if you need to store a highly valuable item. Joseph is very helpful and accommodating. I will come back again if I need to store something. Very reasonable price also and security is outstanding.

Review №33

This is an excellent storage facility. The staff is incredibly friendly and helpful. The facilities are always well cleaned. There are motion lights inside all of the storage buildings, which I thought was super cool. There was a powered lift in my storage building that was incredibly useful for moving heavy objects. I highly recommend this storage facility over any others Ive used. Great place!!

Review №34

I rarely write reviews but I feel like this one really deserved it. I was just really in a rush trying to find a storage place. I am very content with the place itself and the price for the size that I got. I feel like I got a great deal here. Plus the girl in the office, Natali, was so friendly and professional she made everything so easy from the start.

Review №35

Cool staff and great location. They did not have the size I wanted right now or else I would have moved in. I’ll be checking in for availability because I definitely want to give them my business!

Review №36

The gentleman Gerardo was very professional, and polite. Recommend this place just because of him and the cleanliness of the property.

Review №37

Very professional staff and perfect location. Just a few blocks away from my home. Super convenient.

Review №38

Joseph was great to work with. Moving out of state and will no longer be needing storage. The property was always clean, well lit and safe. Thank you and will be back in California again.

Review №39

Super clean place! Joseph was awesome to work with, very helpful. He actually noticed that i left my unit unlocked and locked it for me. none of my stuff was disturbed so everything is super safe! would definitely come back if i ever needed to

Review №40

I just got a storage unit today. The whole process was very professionally managed, quick and simple, thanks to Joseph Rojas of #STORAGEetc...! I would recommend this establishment to anyone needing to reserve and or purchase a storage unit!

Review №41

Have been very satisfied with the service and facilities at the San Bernardino Storage Etc location. Joseph Rojas provided excellent assistance with issues I was trying to deal with and was always very courteous and pleasant. I would highly recommend Storage Etc San Bernardino to family, friends and anyone in need of extra storage space.

Review №42

Joseph was really helpful with my rental assistance and with the move out procedure. The property is so well lit, safe and office is cleaned. Will be back again if need storage.

Review №43

In the past two years here I have had nothing but great service and a great experience. Joseph Rojas has been easy to work with and awesome in his communication through my experience here. Thanks a bunch!!

Review №44

The staff is super friendly and super helpful! I found exactly what I needed! The prices are fair compared to other facilities.

Review №45

Joseph Rojas was amazing yo work with. The rental process was easy and fast. The property was clean, safe and easily accessible from the freeway. Will be back when needed storage.

Review №46

Great service and friendly salesperson by the name of Gerardo. Would definitely recommend this location to others.

Review №47

I recently had the opportunity to work with Joseph at Storage Etc to address my needs of a bigger unit. He showed me some options that worked out great. He was very thorough with the details of the rental agreement and made the whole transaction quick and easy.Thank you Joseph!

Review №48

I moved in yesterday and I couldnt be more happier. John helped us out, he was super friendly and helpful. The property is very well kept and the units are in great condition. I would definitely recommend this place to anyone looking for storage. Trust me its better than public storage or extra space storage.

Review №49

Well priced

Review №50

I like to Thank all the Staff members of this storage facility, like to give a big shout out to Joseph. Hes been very helpful and does an Awesome job, goes above and beyond. Plus, hardworker too! Thank you again to everybody here at this facility, I would recommend this place to anyone. Thanks again!!!!!

Review №51

Storage etc San Bernardino was a great place to storage my items while I neede the the help with all my extra items that I had. I would recommend this to everyone I know. Clean and safe place. Never had a problem here. 5 stars for sure..

Review №52

Excellent customer service, always felt at home when dealing with them. The facility was always clean and maintained.If we ever move in the future we will definitely return. Thank you for having us

Review №53

Joseph is so amazing and help me out with my storage I really appreciate him for everything he has done for him .

Review №54

We have had this storage for over 2 years now. Never had a complain. It is very clean and they are always so helpful!!! The best prices in the region. Joseph Rojas the property manager has taken care of all our questions. He’s great!! We have recommended to family as well.

Review №55

Joseph Rojas is an awesome staff. Helped me start with the Storage Etc..and assisted me upon my exit without a problem. I will recommend this place for cleanliness, reasonable price and ease in access. Thanks for the experience

Review №56

Joseph was great to work with helped me out a lot. Property is clean and I would rent there again.

Review №57

Weve had such a great experince with Storage Etc.. Joseph was always great to work with. The property was safe and clean. Will be back when needed again.

Review №58

Just moved after 3 years here - Joseph is now here and it’s still a great place with great staff. Will definitely recommend for anyone looking for a unit to store items!!!Great place if you need to store. Prices are reasonable, and staff is great! Jim Hunt was very helpful for my move in and made it hassle free. I then needed a smaller unit and he was again helpful to transfer my unit. Its nice to deal with a company that actually wants to have you as a customer. I would definitely recommend Storage Etc.

Review №59

Joseph Rojas was so helpful! Within minutes he was at the door and showed us different storage units. We were aprehensive at first on whether we wanted to rent a storage unit at this location, but after Joseph showed us around, we knew we had to store our belongings here! His pleasant demeanor and storage unit knowledge ability had us sold! We are so glad we chose Storage Etc and we are happy we met Joseph Rojas. We will definitely recommend this place to our friends!

Review №60

Super clean!!! Amazing service thanks again Joseph Rojas. Very safe location. They did the job.

Review №61

Joseph Rojas was great to work with. The facility was clean and easy to access. Will rent again if needed.

Review №62

Jospeh was great, very helpful and courteous. Nice clean facility

Review №63


Review №64

They are very clean and its always fast. Theres no creepy people there. My mom doesnt have to tell people that she doesnt have any money to give them which is good.

Review №65

It was amazing:) helped us so much and did a good job with showing us a unit. We ended up keeping the same unit and Joseph Rojas explained everything to us and was a very big help and we are very happy to be here at this storage. Thank u guys

Review №66

Great facility. Clean, safe, and employees very friendly.

Review №67

Joseph was very nice & helped me with my issues! I would recommend this storage place to anyone! Very nice & clean & safe for your stuff!!

Review №68

Very helpful friendly staff. I needed to possibly get a bigger unit. Staff had left I had called and they knew I was there, they went out of way to come back and see if size I have the 5 X 5 was big enough.Great customer service and great location

Review №69

Need more accommodation

Review №70

#1 Storage Facility, Awesome Customer Service. Spacious Units always have wat You need n if not they do have a waiting list. So, if you have no more room for your home Goodies come Rent a Unit. At reasonable prices. Especially with THEIR Move-in SPECIAL!

Review №71

Never had any problems or concerns with storing my things there. I liked the security of it all. You have to have an access code for the gate and the units are alarmed.

Review №72

Ive rented from them for almost 1 year now and its been nothing but a pleasant experience. The staff is all very nice, the facility is very clean and orderly, and the price is surprisingly the lowest to others nearby.

Review №73

Me and my wife stored here and were very pleased with the service and cleanliness of the facility! The staff was very attentive and professional and answered all our questions right up front. The prices were also very low compared to other competitors. We will definitely be storing here again!!

Review №74

Needed storage in an emergency & Ive had a bad experience with storages in the past. Joseph Rojas, property manager, was very welcoming and put all my worries to rest. He takes the time to explain everything &show different storage options. The property is very clean, if I didnt live in the area I would think its a new place. Security cameras everywhere so I was never worried. Thanks for the help during such a tough time for me and my family.

Review №75

Very friendly and helpful staff. Joseph Rojas got me set up with a storage very quickly and the units were clean and well kept. Very easy to access.

Review №76

Joseph Rojas was always nice, professional and helpful even as we were moving out of the facility. Which we have found to not be the norm. If storage space is needed in the Loma Linda/San Bernardino area we recommend giving these guys a call.

Review №77

This experience was awesome... the units are clean, well lighted and the management team are extremely fair! Thank you Joseph Rojas and the team for making my experience a delight!

Review №78

Great space kept my stuff safe Joseph was a great help in the whole process!

Review №79

Great experience. Joseph Rojas provided excellent customer service. Very helpful and friendly to go along with a nice clean facility.

Review №80

So easy to rent from! Great service! Awesome property!

Review №81

Good place to store your extra stuff. A bit price, super, super clean. Its about 20 percent more expensive yet 70 percent cleaner then most discounted sites.

Review №82

I’m so happy I found this storage facility.. Joseph rojas was extremely helpful! Very nice and awesome.. will recommend to everyone..

Review №83

The manager is rude and unprofessional. The contract gives him the right to change the lease agreement at his discretion with no notice or reason. He is a power freak that changes the access hours at his convience and your inconvience. DO NOT STORE YOUR BELONGINGS HERE!

Review №84

Very good service. Property was clean and safe. Good customer service from Joseph Rojas.

Review №85

Very nice property, Joseph was very helpful in checking out.

Review №86

The property was very clean, safe and conveniently off the freeway. Will be back to store when needed again. Thank you Joseph!

Review №87

Joe and Carmen were so nice to us. So fast and harding working. Thank you Storage ETC

Review №88

Property was safe and clean! Easily accessible. 5 stars!

Review №89

Awesome service! Jim was very nice and very patient. Very clean and well kept facility! Couldnt not ask for a better place! A+++

Review №90

Ive been renting here a long time at Storage Etc. and I like that the transition was smooth. Jim also seems to really know what hes doing. I highly recommend it!

Review №91

Great location. Friendly staff. Clean facility. Easy process. They provide everything you need to move your things in. Definetly recommend.

Review №92

Very helpful staff and understanding with my needs.

Review №93

Friendly staff member Joseph gave full attention to my request. Much appreciated! Highly recommended.

Review №94

This facility I feel is both clean and secure. I also find Jim to be very helpful in assisting me in finding the best, and most affordable, space for my storage needs.

Review №95

Joseph Rojas was great to work with. Amazing customer service. We will do business again for sure!Marcel

Review №96

Property was very clean and organized.staff was nice and helpful

Review №97

Joseph rojas was very nice to work with. Property was safe and clean and would rent again if needed storage.

Review №98

Joseph has great customer! He gives you all of your options up front and works hard to get you a good deal.

Review №99

I have had this storage for over 3 years. They have always provided great service and kept the storage secure and safe. If I ever needed space... I would be back.

Review №100

Great storage love the custom service. Joseph Rojas. Is awasome. Will definitely rent a space there again

17 Photos
4.8 Rating
  • Address:194 Commercial Rd, San Bernardino, CA 92408, United States
  • Site:
  • Phone:+1 909-264-1472
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving and storage service
  • Packaging supply store
  • RV storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:8:30am–5pm
  • Sunday:Closed
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