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CubeSmart Self Storage
950 N Tippecanoe Ave, San Bernardino, CA 92410, United States
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Mo
Review β„–1

Units are being broken into. My neighbor unit was broken into 4x management does nothing to help. They are also very rude when asking question and they don’t notify u that your u it was broken into. They rush u off the phone and don’t help put u at ease that your belonging would stay safe. I wouldn’t recommend them. You pay your rent every month and the go up every 6 months about 30 dollars depending on your unit and your stuff gets robbed. πŸ€·β€β™€οΈ

Lo
Review β„–2

Rent at your own risk!!!! My storage unit has been broken into twice, but yet they have cameras and supposedly a cop goes throughout the storage units day to day... This last time my storage got broken into the lady I spoke to was not considered at all and she was rude and hung up on me... She also said the person was stealing for there for three days before they caught him πŸ€¦πŸ½β€β™€οΈ THREE DAYS.. LIke where was the cop and your cameras when this was happening? I& on top of this nothing has been done from the insurance company either they said they would call within 2 days its going on the 4th day and the head of cube smart were supposed to call me as well and nothing...

Br
Review β„–3

Getting to my unit was very accessible but trying to go during the hours Im available which is at night makes it very difficult especially when the lights need to be fixed around property. But mainly changed locations because I needed a bigger unit.

Ra
Review β„–4

They have CONSTANT break ins, do not notify tenants of these break ins, and after my storage was burglarized it was not discovered until the next AFTERNOON!!!! Access was open for 8 HOURS before I even received a call and then my unit was left OPEN and UNNATTENDED until I arrived around 6pm.Staff does not care and continuously fails to make repairs to the facility causing repeated burglarized units..THE THEIFS KEEP COMING BACK BECAUSE THEY CAN CONTINUOUSLY GET IN UNOPPOSED.UPDATE: General manager claimed he would help with situation but once he received the information he asked of me, I never heard back from him. Took over 2 months to receive insurance payout and is nowhere near enough to cover losses so I guess this matter will be resolved elsewhere.STAY AWAY!!!!!!!

An
Review β„–5

Youre stuff isnt safe there its always getting broken into feel like the staff are in on the burglary that happens there all the time. I suggest you get the highest insurance possible

Jo
Review β„–6

My items were safe and protected

Ma
Review β„–7

Plenty of space but my storage was full of dirt. Maybe they should sweep before you get there. 🀷

En
Review β„–8

I’m writing this review hoping that corporate reads this. Well my storage unit got broken into on dec 16 and it was the worst experience I have ever experience at a storage unit , reason why is because I strongly feel that it was unfair that I had lost everything I owned just when I filed it up. My storage unit got broken into because there is no one in watching the place the place 7 day’s a week and after hours the gate is always open because people are constantly breaking into the units , in a couple occasions I had to report Break-ins to the storage office at the other site because there’re nobody Supervising During office hours or after hours.So due to the storage management not doing their part and keeping my property safe from getting broken into I should be entitled TO ALL MY MONEY THAT I LOST INCLUDING WORK DAYS THAT I LOST BECAUSE OFF ALL MY TOOLS THAT That were stolen due to that reason I couldn’t work I had to put Work off till I was able to replace those tools .Some sentimental valuables that I will never get back. My identity was stolen that day including pink slip to my cars my pass support my kids birth certificates and much more. The break-ins have been going on for months since And I told the storage office that there’s been break-ins and they have done nothing about it I told him about the gate that doesn’t stay closed and people are opening it at night they did nothing about it so yes I feel like I’m entitled to everything that I lost.

go
Review β„–9

How we rented the space and the service was spectacular....even with the corona virus the where able to satisfy peoples needs thanks cube smart...

Lo
Review β„–10

Very helpful. My battery was dead and even though I was late they still made arrangements to see me.

Ch
Review β„–11

Great self service system with down to earth manager.. thanks Ashley

Rh
Review β„–12

Great customer services in local office

do
Review β„–13

I was robbed had insurance and still never got anything from it.

Su
Review β„–14

Customer service friendly chats

So
Review β„–15

Management is rude and unprofessional!

vi
Review β„–16

Very friendly staff making my experience very easy.

we
Review β„–17

Nayomi and James at the San Bernardino baseline Rd. location are a really good staff.However, Im pissed that Ive already got a rate increase after 6mos. I will be getting my property out of Cubesmart asap.You guys sucker me in and then start hammering at raising the rate.

Ti
Review β„–18

WORST PLACE TO STORE YOUR BELONGINGS....I WAS ROBBED TWICE IN ONE WEEK. THEIR CUSTOMER SERVICE IS VERY POOR THEY DIDNT NOTIFY ME THAT MY UNIT WAS BROKEN INTO. I HONESTLY THINK ITS THE EMPLOYEES ROBBING ME BECAUSE HOW DIDNT THEY PREVENT THIS? THEY HAVE CAMERAS AND A GATE ACCESS PIN TO GET IN AND OUT. I TOLD THE MANAGER THAT I WILL NOT PAY RENT FOR A UNIT THAT IM FORCED TO MOVE ALL MY BELONGS ANS HE STILL SAID IM OBLIGATED. IF THIS HAS HAPPENED TO YOU ALREADY PAY THEM TAKE THEM TO SMALL CLAIMS COURT. PLEASE BE WARNED.

Ar
Review β„–19

Good prices

Ce
Review β„–20

Have not been there

Ce
Review β„–21

Great place, your stuff is protected

Da
Review β„–22

Scam job...I smell it...

Sh
Review β„–23

Great place

Ma
Review β„–24

Very nice and kind

De
Review β„–25

Bad service

da
Review β„–26

Very clean

Cr
Review β„–27

The best clean and safe spaces

Information
38 Photos
27 Comments
3.3 Rating
  • Address:950 N Tippecanoe Ave, San Bernardino, CA 92410, United States
  • Site:https://www.cubesmart.com/california-self-storage/san-bernardino-self-storage/355.html?utm_source=google&utm_medium=gmb&utm_campaign=gmb-listings
  • Phone:+1 909-885-8590
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:8:30am–5pm
  • Sunday:11am–3pm
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