Came here due to no openings at the Toyota dealership. I was hearing screeching from my driver side and figured it was the brakes. I knew I had a trip the following day so I needed to get this rectified and FAST!!! They quickly assessed my vehicle and confirmed my worry. My vehicle was fixed within hours, they were super friendly and I didn’t feel taken advantage of. Told all my co-workers about them and hope they pay this place a visit. Hard to find honest shops but this was definitely one. Thank you so much!!!

This was my second time visiting this shop for my auto repair needs. Unfortunately this time my car needed a lot more maintenance than before but John and his crew helped me out big time and now my car runs smoother than ever! If you need some work done on your car hit up John!!

Had a tough to diagnose issue and John and his technicians did a great job to troubleshoot my problem. They actually stayed open late to receive my vehicle as it had to be towed. Exceptional mechanical work, and service that you just dont see anymore.Highly recommended!

Ive been calling 5 or 6 different places. John & Alma were very understanding to my situation & just on the phone I can tell this is the place to go. ! :)

We were traveling back from New Mexico to Virginia and needed a tire and this place exceeded our expectations. Family owned, nice couple who care about their customers and want them to leave satisfied. Thanks guys! You rock!

I had a screw in my tire and they were very quick to assist me and fix it. The staff was friendly and thorough with their work. Will be doing business again with them. Thanks

The people here are always so nice and helpful. They answer all of my questions and they have pretty good prices!

Love this place, because theyre very professional, excellent service, honest and very nice persons. I highly recommend A & I Tire and Auto.

This is an outstanding family owned auto repair shop with a great staff. I have only taken my vehicles to this location since I moved to SA.

Really good customer service here. Came in for something a bit complicated and they handled it with ease.

Amazing service. definitely my new mechanic.

Very helpful with car issues!

My vehicle was overheating and I took it to this shop to get a diagnostic on what the issue is. The guys here made me feel very welcomed, they explained what was wrong with my vehicle and helped me repair it. I will continue to come to this shop because they made me feel like they genuinely cared about my issue and made sure there were no more problems with my vehicle. I recommend them to anyone reading this!!

Best place ever.... we love the kindness of the employees... and the great job that they all due on our cars. Sending our families and friends to the best auto place. Kens auto

My wife went to this establishment and was charged $10.50 for a state inspection fee. When she mentioned that she has never paid more than $7, she was told the additional $3.50 was a service fee. Completely dishonest and deceptive! The $7 is what the inspection station is allowed to charge according to DPS. Any additional fee is unauthorized. We will not be going back to this place and I would advise that even though there are positive reviews about this place, how many of those people know what the actual pricing should be? Go down the street to Chad Miller or even across the street to the lube place. In a time when we wanted to support a locally owned small business, we find that they are dishonest. Very nice in the current climate!

Best service and tire shop in the city! I am a local business owner and I will only take my personal and work vehicles to John. Very honest and straightforward. Before I started using them exclusively, I had taken my wifes car to another nearby shop and thought the fast quote that was given to me was high, so I brought it here and John promptly explained exactly what was happening and where the symptoms were coming from and did the job for about 20% less than the other quote. Great place, good people.

This is the GOODYEAR tire shop. It’s a family run shop that was bought out recently. I came in wanting to get a quote on some tires, John quickly gave me low/mid/high end options and showed me what the tread looks like. A quick search online showed that his tire prices were equal (actually a dollar less) to what I could get ordering directly from discount tire. I needed some other stuff taken care off, or at least looked at. They checked everything. And instead of pushing me to do everything possible, he explained to me what needs to me done ASAP, and what can wait. I got the tires done, an alignment, and a transmission flush. My car drives soooooooo nice, gears change effortlessly and I can’t even tell when it switches from one to another. The alignment and the new rubber is just what my car needed - what a HUGE difference some nice tires and an alignment can do for a car! Anyways, I’m def a lifetime customer here now, based on my experience - I recommend y’all do the same.

Horrible customer service and sold me a used tire that popped 1 mile down the road. Didnt tell me I had to pay cash first and made me walk to gas station to get cash. Then said it was my fault the tire popped and was very rude

I needed an oil change, but my regular shop is closed on Saturdays. When I arrived here, Jose greeted me right away, answered my questions, and let me know what to expect for my service. They were quick and did a great job. I wasnt surprised by the additional services they recommended, since I knew my vehicle needed them. They didnt pressure me to do the services, but Jose invited me to have the work done there and give them a chance to earn more of my business.I stopped in because I wanted the BG products in my car, and Im happy I did. They treated me right! Ill definitely reopen for oil changes, and maybe for other services, too.

On the phone they were very helpful and patient with my lack of knowledge. Also despite a long hold while they helped me I was kept informed

Very Good mechanics. Jose was very professional and explained everything in detail before and after the service. Ken is very friendly and attentive. They will both put you at ease about the work they have to do and will let you know ahead of time what your costs will be but dont be surprised if the end quote after the service is three times the amount quoted. Once I got over the shock of the final bill I was fine with it but wont be going back.

I took my vehicle to this service station and immediately was helped by John. I told him of my concerns about the warranty company; and he alleviated my doubts by sharing with me that he was familiar with their claims process. I told him about everything I knew was wrong with the car and he immediately started to obtain the information. He cared and did not act arrogant or condescending. His colleague, Robert also kept me posted throughout the inspection of the vehicle. They did not try and take advantage of me nor did they try and scare me.Even after knowing my budgetary limits (what the warranty would not cover) they went the extra mile and cut the rear rotors because they were concerned about my safety. They truly understand their profession but in addition... the dynamics of customer loyalty and value perceptions. Both men, were honest, humbled, and personable. I will be taking my used car there for any and all future maintenance issues despite living out of town. And I highly recommend to others. These men are honest, this service station is clean and friendly, and their technical proficiency is the highest.

I have sent my daughter that is in college to this shop several times with some major issues and John, Jose and there crew have always explained everything to her in simplicity and never tried to do more than what was actually needed. They have always worked with her in a timely manner and prices were good also. These guys have my respect and my business. I’m thankful I found an honest shop.

Awesome service! Had my tires replaced/ rotated and the oil changed. Prices are reasonable and I didnt have to wait long. The workers are knowledgable and friendly. Environment was clean, had positive vibes and good coffee that was a plus. I finally found a place that I can trust my vehicle to. I highly recommend. Great job!

Recently got my car serviced here after my check engine light came on. Been a little over a month and my car is running better than ever. They really worked with me on the pricing as well. The time of completion was faster than I had expected. Great customer service. I recommend this place!

Looking for trustworthy auto shop- seem to have found it here. Left dealer with $4000 recommendation for service in 2008 model. Met owner and shop manager here and explained I wanted a safe vehicle but would trade it if repairs costly. $200 and a brake job have me running quiet and safe. Left feeling I was done right.

The guys at Ken’s are absolutely terrific. Affordable rates and quality service. I’m a paraplegic and bound to a wheelchair and they go above and beyond to serve me well. Very thankful for this establishment and all their continuous help!

I will definitely recommend this location! Jose was very courteous and explained in detail the maintenance my vehicle needed. He did not push any unnecessary parts and the prices he qouted were very reasonable! Lobby was also very clean and all staff members were courteous.

I wish giving 10 stars was an option. Every time I have my car serviced here Im more impressed with the care and consideration given to my address my automotive needs. The staff is wonderful! I completely trust their service recommendations and I will not take my car anywhere else!

Highly impressed with the service that I was given at this location. From the first call and speaking with Jose he was very attentive as I explained my situation. He stated that they could look at it and let me know what might be. When I dropped it off, I explained what the car was doing and immediately they had idea of what the problem could be.Thank you to Jonathan that located the problem and fixed my car back to normal. Thank you for doing what another service company could not!Definitely will be taking my car back!

Im blown away by the service I received here today. Most place that I have taken my car to wouldnt answer any questions or even let me know what other services my car needed but the workers and owner were beyond helpful they answered all questions I had regarding the services my car needed along with great prices. The environment was very upbeat, clean and will most definitely be going back for all future service. I highly recommend this place. Thank you workers and management.

This is a very honest and reliable garage. They have fixed all my old cars without problems

I would recommend this Goodyear location. I spoke to Robert who gave me quotes. I took my car in for a tune-up and oil change. The tune-up was done at this location a year ago. Robert told me that the car shouldnt need a tune-up if it was done a year ago. He asked how was my car driving. I told him the that car was driving rough and I thought it needed a tune-up. Once he took it for a test drive and the tech had a chance to check it out. It ended up being the motor mounts. My bill was double what I expected but the work was awesome!! My Focus 2009 drives like a Lincoln!!! Thanks guys, job well done!!!! Happy customer! :)

On a packed Friday evening about 10 minutes before closing time I rolled up w a nail in my tire. The fellas there took it off and did their best to fix it but bc of the placement of nail my tire was trash. They offered me a used tire at a great price. Jose showed phenomenal customer service and all the fellas had such a great attitude even though they worked past closing time - be of me. Thanks guys! Keep up the good work!

Just had my flat tire replaced and had my brakes serviced.They were friendly, honest, and truly helped with my car.If the service they give you is half as good as I received you would still walk out with a smile on my face.10/10 would recommend again.

I will recommend this auto repairs shop to anyone that needs minor and major repairs. They have great customer service and they know their stuff. We took our truck that we bought 15 years ago. It needed help to be revived and they made the repairs it needed. It runs great!! The cost was very reasonable for all the work our truck needed and they warantied all the repairs. I’ve taken my car there also and they took great care of me. I will never take my vehicles to the dealerships for anything anymore. I always thought that was the way to go until I took my business to this Goodyear location. Thank you, thank you, thank you!! Awesome work, very knowledgeable team and great customer service! Keep up the great work!!

Great business people

Great guys there at the shop. Have helped me out on numerous occasions and I guarantee they will do the same for you. John is a good guy and his team is very professional. Would definitely recommend.

This place is awesome!!! Needed an oil change as well as a wheel alignment..it was quick and easy..... and they didn’t even break my bank still have money for shopping!!! Thanks Guy’s

They always do the best work. Always very happy that we have a great place to take our cars to.. Trust is very important and I trust them 100%.

This place always does the best work on my Hummer H3! I’m grateful for you guys because you have kept my vehicle on the road! I will continue to come here because Robert tells you exactly what is wrong with your vehicle and is clear with what repairs need to get done. He’ll even make recommendations on other repairs that you can do while you are there or later. I’m never disappointed when I come here! Thank you Ken’s Tire and Auto for all you do for San Antonio! 👌🏼

Kens tire and auto is the best repair shop I have used in the 50 years I have owned an automobile. Made an appointment for 8 am for brake light switch transmission service and A/C service. Was back on the road by 9:30. The entire family owned operation is professional and very friendly. The best part of the experience was the reasonable price for all the services. I highly recommend this business if you need high quality , reasonably priced auto care. John and Robert go out of their way to provide fast and reliable service. I will be using them for all my future repairs and preventive maintenance to all my vehicles.

I went in for an oil change and tire rotation. Great Prices and extra friendly service. Super informative but definitely not pushy on services I didnt need. Ill be back for sure!

My experience at the Kens Auto shop was definitely how I would imagine an ideal mechanic shop composed of a fair honest and hard-working team with the best interest in mind for taking care of their customers. I had a coolant leak which led to my vehicle overheating and smoking. I was discouraged about attending the last three auto shops near campus, since one charged me an astronomical balance to repair coolant damages ( a charge of over $4,000s), another who didnt work on LandRovers, and the last one who couldnt detect the issue. Mr. Jose (manager) assisted me and made very clear the issue with my vehicle and what must be done immediately to resolve the issue. He also brought to my attention other problems that must be addressed to avoid future damages to my vehicle as well. With the student discount (15%) and waiver fee of the diagnostic (if you decide to allow them to repair the damages) the balance was reduced to less that $900s, which I believe was reasonable considering the damage. I appreciate this shop and look forward to future repairs (if needed) by this company. Moreso, I recommend this shop in particular to anyone whos looking for a mechanic that will do their best to ensure that your experience is the best...

I was in a bind and received the best service at Ken’s! I was in San Antonio for work and had a 5 1/2 hour drive to make to get back home. Unfortunately, one of my tires wouldn’t hold air. They could’ve pushed an expensive, brand new tire on me, but they didn’t. Instead, they listed to the fact that I had road hazard coverage on the bad tire back at home and sold me a high quality, used tire for less money. I dropped in with no notice and was back on the road within an hour. Everyone was polite and very friendly. I have a new car care place for emergencies when I’m in San Antonio!

Great people , everytime I go in I tell them exactly when I need to be repaired. They assure me they will check over the issue and address it properly. If I do not know what is wrong they will diagnose it for me. I trust their word 100%. They are very skilled and very fast with their work. All jobs only take around a couple of hours , never had to leave my vehicle overnight. Great service and I will continue going back to them

Im from Austin but was in town visiting family that recommended this place.. I just showed up without knowing their hours and even though they were closing soon the manager still took me in. They got me in and out for a long overdue oil change in 30 mins. Thanks guys, I can make my drive back with my kiddos without worry.

Weve been using this shop for going on 2 years. They have been professional, prompt, and price comparative, the 3 Ps that we look for. John and the crew at Kens Goodyear on De Zavala dont just take care of our business needs, but they also service my wifes personal vehicle as well as my car. I thank my lucky stars that I found a shop that is not only honest, but gets me taken care of quickly, as well.

The service was great! Was told exactly what would be done to my vehicle, was kept updated on the status and it was done quickly. Definitely recommend.

These guys are great! Ive never felt like they were feeding me BS to make a buck, just the opposite actually. This is a mechanic I fully trust with all of my vehicles. Awesome customer service, friendly, and knowledgable...all you need.

Excellent service!!! John and Robert always take time to explain things. Prices are fair, always guarantee work. Place is very clean . I have finally found a place I trust. I am a satisfied, loyal customer. Definitely recommend Kens Tire and Auto on DeZavala Rd.

I took my car here and it had a recall so they took it to the dealership themselves at no cost. my husband took his truck here and they fixed it at a very good price and it runs like new now. such good service and nice people. my daughter even got a discount on her car for being a UTSA student

My search for an Honest Repair Shop has been answered! Thanks guys for your honesty and recommendations. My vehicle has never run this smooth since I first purchased it.

I went in January as I was driving by San Antonio and had car problems and they did not fix my car. Three hours later that I was driving at night as I stop at the gas station my car didnt turned on and before taking it here I never had this problem. I paid a lot of money and they did not fix my car. Horrible service as they knew I was driving at night and the car was not safe to drive.

Great place to take your car in San Antonio. The staff are kind and respectful, and the waiting area is clean and comfortable. I recommend this place to anyone looking for great service with a great environment.

Great, family-owned repair shop who will keep you in the loop and won’t try to take advantage of their customers. Our older van broke down on a road trip and they made sure they had parts, kept us informed and went out of their way to get us back on the road ASAP!

Great service. Family business. I like that. Great deal on brakes. He Check my car out and I feel good about the service I received. I would recommend Kens to everyone. I will be back.

Great service, very professional, honest,friendly, explain to you what is going on with your vehicle before doing any repairs. Little wait time. Has very nice customer waiting area. Shop is modern and clean.

Went in to get my AC fixed as well as an oil change and tire rotation. I have to say I was impressed with not only the service but how reasonable they were compared to other shops. I will definitely be coming back in the future.

Robert was extremely helpful and professional! I was stranded & brought my car in after 3pm, they installed a new starter and I was on my way! Thanks so much!

Excellent service, friendly staff, and a job done right! I arrived five minutes before closing and they happily stayed late to help me out.

John and Robert are both exceptional in terms of service, communication and extremely fair in pricing. I rely and trust these guys with all of my cars. Doubt you’ll find anyone that’s more honest, priced fairly and does the outstanding work that these guys do at Johns Goodyear on DeZavala. (Sally Koellner)

Fast professional service. Had to get my tire patched. Robert made sure I was taken care of. Highly recommend over corporate shops!

I’m so grateful for Ken’s shop. I showed up right at closing on my way home from work and my car was acting up pretty badly, enough to where it was shaking down the highway and had me scared as to whether or not I would even make it home. Robert was a complete hero and stayed an extra 30 minutes after they closed to help run a diagnostic on my car and help me with my options. I came back the next morning to get my car fixed and they went above and beyond to help get it done fast. I work out toward Blanco but I live close to downtown San Antonio, so I rely on my car so much. Needless to say I’m so grateful for all of the help I got and for the stellar service. Y’all are now my go to local shop. Thank you!

Absolutely amazing people to work with. John Hernandez made me feel like I was making the right decision and was very comforting while I freaked out about my tire. I will always recommend this place to friends and strangers!

Really helped me out of a tight spot. These guys go above and beyond and are amazing. Thank you, Jose, for everything!

The staff here are kind and friendly. Will definitely come back for more services. John attended us as of we were part of his family. Great service!!!

Mr. Robert Valadez helped me, a student here at UTSA. I needed part replaced a belt and tension assembly. No one will take care of you like he does. Definitely take the time to give him your business

They always take the time to explain things to you and they do great work. Highly recommend

Happy to have found an honest auto shop in San Antonio! My daughter is a student at UTSA and she called me to say shed picked up a nail in her tire. I sent her to Firestone to enquire about getting it repaired but they told her its too close to the sidewall but would give us a discount on a new tire. My daughter told me it was closer to the center than the side so I checked around and spoke with John Hernandez @ Kens Tire and Auto. I explained the situation and he said to have her bring it in. We talked about having daughters in college and he made me feel he would take care of my daughter in an ethical way. She took it in and they found there was no issue with patching it and they did so. John and the rest of the crew at Kens will get all of my automotive business needed by my daughters vehicle, without hesitation.

These guys are great. They switched out a door lock actuator for me on my 2013 Lexus ES 300 and only charged a fraction of what the dealer quoted. Thanks John & Robert!!!!

Great auto shop! Ive been going for a couple years now, John is always helpful and their prices are fair.

Do NOT trust them with your tire or wheels!!Unless you enjoy throwing money away. A simple wheel exchange turned into a nightmare. The level of incompetence is immeasurable. I wish I could rate 0 stars. They dont deserve the 1.

Professional and Respectful. When Walmart wouldnt change my oil because my car was 1990. This place steped up and helped me out big time. Later on took my wifes car for an oil change and they help me fix my radio too. Great honest guys.

John and his team offer excellent service. John is the most honest person as far as assessing the problem and saving me money on the major repair they did on my Dodge Ram. After the work was done by his team my Dodge was better than it was brand new Thank you John

Great place to have your car worked on quality and professionalism

These guys are very courteous, great customer service!

Super fast service and friendly staff

Great Customer Service, Integrity and Realistic pricing. I highly recommend

My kid car over heated on i10 and de zavala. We are so blessed to have found John and his team. They took Care of the problem fast I will use them forever from now on. Thank you John.

Outstanding Service and Honest Company.John, has been my Service Advisor for ten years and I have not found a Service Advisor, like John Hernandez.

Awesome with helpful staff.

They were professional explained everything to you did a great job

Super nice, helpful and quick service.

Great place and knowledgeable mechanics, they took care of my car and are very reasonably priced!!!!!

Nice group of people, who go above and beyond to treat you right.

Walmart drained my transmission fluid instead of giving me an oil change. They reffered me to this place to get it checked out for free and they said my clutch was slipping in my automatic... there was a leak in my transmission... and the transmission was sealed. Estimated $3,000 to fix. Took it to jordan ford and they put transmission fluid in it and it runs fine, there is no leak and the transmission is not sealed.... Just another money hungry business that is not looking out for the customer. From my experience, i saved $3,000 by not going here, so dont believe everything that they say.

Mr. Hernandez and his team are a 1st rate bunch. They embody honesty and integrity and it a pleasure doing business with them.

They took more than $3000 from me and did not even fix my car properly.went in with one problem but they kept coming up with new issues and had to pay more and more.dont recommend going in there. they will take your money and not fix your car

A good mechanic works there by the name of Leroy Buentello

Friendly staff but horrible communication.

Another job well done by John and his crew

Great automotive shop, very knowledgeable staff.

John was fast and friendly with my state inspection.

Great service and excellent quality

Nice people

Very polite, prompt and helpful

I rather go to the dealer next time instead of dealing with this people.

Terrible owner has no respect for other people....mad😠😠😠

Outstanding customer service!!!!!