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TV Repair Service
12031 Colwick St, San Antonio, TX 78216, United States
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Pe
Review №1

Well I was really hoping to take my business here seeing that they have great reviews but on the first call I was told they were closed forever. Didnt even explain why or offer any advice on what to do or where to go.

Se
Review №2

I’ve called and called and left messages hoping to have someone reach back out, but it’s not happening. I’m sad because they had the best reviews and I wanted to go with them but it seems like I have to go with someone else.

De
Review №3

Had an excellent experience all the way around! I spent many years in hardware repair and customer service, so I greatly appreciate a direct, straight to the point diagnosis. When I called, I was told based on my model, which is a 2009, that it was one of two issues. One could be repaired and the other could not. I was told the cost if it could be repaired. They schedule your appoint which tells me they respect my time and social distancing. Luckily, it was able to be repaired and the price never changed from what was quoted. I was asked to inspect the TV and it was cleaned before loading back in my car. It was well worth the cost of repair especially in this day and age of tossing away technology. Would HIGHLY recommend, they do one thing and they do it well!

La
Review №4

While I did not have this company repair my TV, I spoke with the owner on the phone who asked for the model number of my TV. He did some research based on past repairs and stated that 8 of 10 people who experienced the same issue as me needed to have the control board replaced, a $250 fix. He stated to me that it would not be worth it to do a repair on my TV. I appreciate the transparency and honesty, a very rare trait in this world these days.

Dr
Review №5

I would definitely do business with this group if I had business to do with them :) meaning, they do what’s right by the customer and actually advised it’s not worth for me to fix in with issue at hand. In other words, it’s not right we take your money in this particular situation. Best service you can give a customer is by doing what’s best for them even if it means passing on money in as it usually yields in a 10x return. Top notch, for sure give them a call - thanks gents!

Ro
Review №6

Great service and very reasonable prices. Came out to house next day, diagnosed problem quickly. Unfortunately not repairable but came back next day to help me install new television. John was a pleasure to work with and very reliable. Highly recommend and would definitely use again.

Ro
Review №7

Great service. Very professional. I highly recommend!

Va
Review №8

I highly recommend TV Repair Service. The owner Johnny is very knowledgeable and honest. I had issues with two TVs. One of them he explained to me why it wasn’t worth paying the cost to repair it and the other one needed a part which he got for us and now my TV is working great. I was impressed with Johnny’s background, experience and education. If you’re having issues with your TV, give them a call you won’t be disappointed or misled.

Mi
Review №9

Had a backlight led go blue which caused a blue tinted spot. Owner was very helpful with explaining why it wasnt worth the price of fixing it. Very professional and trustworthy.

Te
Review №10

Im glad I chose TV Repair Service after reading the online reviews. Truly outstanding service - and I am grateful that Johnny was able to repair my 55 Sony in my home. Theyre honest and upfront with the cost, and no hidden charges. Based on my research, I believe their prices are fair and reasonable. I would recommend this company to my friends and family.

Ke
Review №11

Highly recommend. Advised that the repair was not cost effective. Appreciated the honesty. Reputable service.

Jo
Review №12

I spoke with Johnny and I appreciated his honesty. After discussing my situation he simply state that he could not help as there was no longer any manufactures support or parts for my TV. He helped me make an educated decision. Thanks!

Do
Review №13

Very Helpful. Saved me a bunch of money with a 1 minute phone call. I would recommend them and will use them again.

Os
Review №14

I got a free estimate to repair my 55 TV. Unfortunately, the repair wasnt cost effective, so I decided not to go through it. However, I really appreciate their honesty and the free estimate. Thank you!

R
Review №15

My Samsung TV stopped working. My TV wasnt responding to myremote. I called and talked to Johnny. He told me to bring my TV inand that they would check it out and give me a free estimate. I washappy to hear that. I left my TV with him and they found the problemand fixed it. They gave me a SUPER deal!Its refreshing to find a business that doesnt take advantage of itscustomers by over charging for their service. He is professional andhonest. I will definitely recommend his shop to anyone I come acrossthat needs a TV Repair.

Da
Review №16

I called in the AM to speak to someone about fixing a TV that needs to repaired, this was during business hours. I get no answer but I do I receive a text a while later saying ill call you back. I never got a call back, this place must be amazing because they clearly do not need new business. I obviously went with a TV repair shop that actually answered the phone and took care of me.

Do
Review №17

John gave me great service! Came to my house and took my TV to the shop and checked it out completely! Brought it back the next day, and it works great! I highly recommend TV Repair Service!

Je
Review №18

I highly recommend TV Repair. I brought in the TV and the owner first checked the remote. He figured out that we needed different batteries and generously didn’t charge us. Yes, I feel stupid about batteries but at least my stupidity didn’t cost me anything. I will definitely use them again.

Ga
Review №19

Johnny did a great job! Very communicative and even helped days after I picked up my repaired tv! Highly recommend!

Ro
Review №20

Nonresponsive. Don’t waste your time.

Ti
Review №21

Called TV Repair Service after a lightning strike zapped our TV. They offered a free estimate and responded in just a few days with an estimate after I dropped it off. (They offer home service, too, which may be better if you have a large TV...) Johnny, the owner, was friendly, upfront, and honest, as were his employees! My TV was badly damaged and it was more cost effective to replace it than repair it, but these guys were great throughout. Quick response on the phone, returned calls quickly, and even recycled my damaged TV for me. I will certainly use them in the future if the need arises!

Ni
Review №22

Our Sony TV screen was half black and half white - not good!! We called the authorized Sony TV repair store in San Antonio and only got voice mail. After half a dozen calls to other TV repair stores, everyone said bring in your TV for an estimate and repair. Then, we found Johnny, thank goodness, and he actually made a house call the very same day to examine our 65 Sony TV. Johnny ran diagnostics and found physical damage to the screen in several places in just a matter of a few minutes. Johnny showed us the physical damage. We sincerely appreciate Johnnys skills to identify the problem and the reasonable price he charged for a house call. If we ever need TV repair again, we know who to call to get responsive and professional service from a company who has the necessary skills.Thanks so much!!

Re
Review №23

I called TV Repair Service and they 1st messaged me that they will call me back. Shortly later they did. I called to ask about technical issues involving my TV and the phone service was excellent. Without question, all my issues was resolved where I called other repair services and they refused to offer any assistance, even if I brought them my TV. Im now enjoying my TV thanks to TV Repair service.

Jo
Review №24

I am very impressed with Johnny and his business. I had a lightning strike that zapped a number of appliances in my house, including a 60” Samsung Smart TV. Insurance bought me a new TV, but I thought I’d see if the old one could be fixed. Johnny was able to diagnose and fix the problem for a fraction of what a new TV costs. Johnny was up front with the price and made sure that I saw the TV was working properly. Very impressed with his business.

Ab
Review №25

Charged 85$ to come to my house and tell my tv was no good

A'
Review №26

Came in today, awesome service. I recommend this place for any TV repair needs. Thanks again.

Pe
Review №27

Rather than try to get money for the repair they told me the truth and said it would be less expensive to just buy another from any store.

Ny
Review №28

Amazing customer service!!! All other companies need to come by and get some lessons. It’s a bit of a drive from where I live but is well worth the trip knowing I’m getting good and honest service. I recommend this tv service to everyone I know.

Ca
Review №29

My flat screen wasnt working at all. I reach this shop and my TV came back working beautiful. The technician name Jhonny excellent costumer service and very helpful. very much reasonable price. I will recommended this shop 100%.

jo
Review №30

Dropped off TV, waiting on estimate for repair, owner is very courteous and cordial, very nice. I will submit another review after I get the estimate.

Pa
Review №31

Called about a TV problem and spoke with Johnny. Thanks for your straight and useful answers. If I need service you gave me the confidence to return for your help.

To
Review №32

I recommend these guys. They are very efficient and honest and do a great job!

Al
Review №33

They were upfront and honest about everything. Unfortunately my tv was beyond repairable. I highly recommend them and their expertise.

An
Review №34

Took my 65 Samsung Curve screen that i paid a little over 2k for into this place because of the reviews I read. Johnny was nice and friendly. He called the next day and said that my TV could not be repaired because it would be too expensive to fix. I picked it up and took it to the Samsung repair shop in town and they fixed it for under 300.00. Glad I decided to get another opinion before trashing the TV.

IF
Review №35

Fantastic service, and a speedy fix!I would definitely recommend this business to anyone who needs a TV fixed!Thanks again Johnny!

B
Review №36

Good quality work at a reasonable price. Great customer service. Honest hard working guy. Will definitely use his services in the future.

I
Review №37

Excellent service, prompt, great work and dependable!!!! Highly recommend!

De
Review №38

Friendly and honest. A bit hard to find since its to the rear of a building that doesnt display that address # out front. He offered home service, but we were already on the way. Turned out our TV was old enough to be impractical to repair. Definitely recommend.

Br
Review №39

Johnny did an excellent job! He gave me very insightful advice and even though I did not end up fixing this particular TV I will certainly be back and would refer him to anyone. Thanks again!

Pa
Review №40

Johny was completely honest and thorough. I knew my tv was not a fix easy but I still went to see if its repairable. He went straight to the point and I like that kind of honesty. Thank you, Johny!!

Fa
Review №41

Nice owner. Very thorough.

De
Review №42

I posted INCORRECTLY!!! My sincere apology for posting to the wrong business. The business that I had the terrible experience was TV repair 4 Less.Today I was able to call and schedule a same day appointment with time frame within an hour! I was greeted by Johnny who helped me bring my TV inside. He listened to me and was able to solve my issue within a few mintues! Thank you so much Johnny!

ke
Review №43

Very knowledgeable and friendly.

De
Review №44

I called and informed them of my TV model and issue. The technician informed me that it was likely not worth repairing since it was a 5 year old 65 Samsung Plasma, parts were very expensive, plasma TVs are no longer being manufactured, and that the money may be better spent on a newer TV as they have come a long way in technology. I appreciated the advice as opposed to simply signing me up for a repair service and taking the money.

K
Review №45

Very friendly and good service. Fixed our Samsung for $225 that we weren’t even sure was worth keeping and it was! I am confident he can fix any TV problem! (Within reason)

Na
Review №46

Amazing communication and service. Took my Sony flat screen in because it was DOA. It just happened to be the energy saving switch was activated. The kind technician showed me the issue and I was on my way. Conveniently located just off 281 and Nakoma. Will definitely use in the future for any tv issues. These guys are awesome!

La
Review №47

This company and gentleman earned a 6 star, not a 5. Prompt, professional, friendly, and honest. I would HIGHLY recommend his service.

Ad
Review №48

Awesome guy and honest. I brought my 70 inch smart tv and it’s back working. Very reasonable price for the size and technical of my tv. Now I can enjoy my baby.

Er
Review №49

Professional ,Very Reasonable priced repair, Straight forward and Great customer service! Would recommend to anyone needing repairs. Thank you again!

Ju
Review №50

Found this shop on google and decided to give it a try. I have a very good experience with the technicians they are honest and knowledgeable of their business. My TV was repaired and working fine. Thanks!!

Va
Review №51

The best repair shop you can take ur television to. Repair guy goes into great detail. Repair prices not bad.Would highly recommend the repair shop hands down.

Mi
Review №52

I got a fair price. Communication was awesome . The service was very timely and exactly as I was told from drop off to the parts coming in to when it was ready . I would definitely make this place my go to and refer to all my friends . I even got a warranty . Which the last place I used a couple years back didnt give.

St
Review №53

Called with concerns with my TV and let me tell you...100% honesty!!! He saved me from wasting my money. It may not be what you want to hear, but at the end of the day theyre honesty is what counts. And the customer service was definitely 5⭐!!!

Ar
Review №54

No call back

An
Review №55

I went in looking for someone to help rescue and old tape (with a lot of sentimental value) from a VCR. Although he does not normally service VCRs the owner helped me remove the stuck tape without damage and did not charge me. Nice to know there are good, professional people like this in business.

Er
Review №56

I believe the owners name is Johnny. I never met him, but spoke with him on the phone. Johnny gave me a minute of advice and he was right. My TV has been perfectly fine for the past month. Thanks Johnny.

Di
Review №57

My Samsung TV had stopped working and I had only had it for 2 years. I tried everywhere and then found this place. Johnnie took care of me every step of the way. Him and his team worked fast and its was not as expensive as other places were trying to charge me. I am so happy with him, his Team, and the customer service. Dont take your TVs anywhere else come to Johnnie first. Muchas Gracias Johnnie!

Ca
Review №58

Very honest, helpful, and professional— all around a very positive experience.

Ja
Review №59

Great in home service, my tv was fixed within 20 minutes of my call. Johnny was kind, and honest.

Ra
Review №60

Fair, honest and reasonably priced service. This place is your best bet for TV repair in the city.

Ge
Review №61

Jonny was a great help. I would recommend to all that there wouldnt be a disappointed customer with him. Does a great job hands down

Tr
Review №62

Johnny was great to deal with and he got my Vizio back up and working like new! Vizio customer service is completely useless, but these guys got me all fixed up in about a week for a tenth of what we were looking to pay for a new tv! Highly recommend!

al
Review №63

Excellent service, collected and dropped off the tv so very convenient.Very good engineer. Priced quite well.

Ly
Review №64

Was able to fix my Vizio TV within 24 hours at a good price. Would definitely use them again if we have any trouble with our TVs.

Ni
Review №65

Excellent service at an affordable price. Someone recommended it to me and decided to come all the way from Austin, it was worth the drive. Fast, relialable and professional work done to my electronics. In addition, billingual service for those who rather talk in Spanish. Warranty offered if needed. I would definitely come back.

Ty
Review №66

Great repair shop. Very honest and gives free estimates. Would use him if tv breaks down.

Al
Review №67

Very helpful, and honest

A
Review №68

Any tv repair shop can repair your machine. But, not every tv repair shop can be honest and try to help you at a reasonable cost. TV Repair Service does all of these. When I brought my TV to Johnny, he promised a free estimate and said he would tell me if it was worth fixing because of the repairs. He did just that. The repair cost did not warrant fixing the machine. None of this cost me a cent. If you want excellent repairs (see all the other reviews) with honest evaluation, see Johnny at TV Repair Svc.

Lu
Review №69

“Excellent Customer Service, Courteous and Quality Work” keeps me coming back; I stopped by yesterday for something minor; Johnny took care of me on the spot and I was back in business. I Highly Recommend these guys!

Bu
Review №70

Extremely helpful and extraordinary up front. I would trust them to work on my grandparents tv. -Buzzlightyear210

Tr
Review №71

Would definitely recommend them.customer service was outstanding.they were able to find out what the problem was with my tv.unfortunally it was not able to be repaired.i will definitely be coming back to have any TVs repaired here

Ma
Review №72

Excellent Service,The extreme level of professionalism they displayed motivated me till a fair extent.

Na
Review №73

Hidden gem...I had several issues with my plasma tv, and now my tv works like new. I am very satisfied with their work. The prices are very reasonable and fair. The repair shop staff is more than courteous, and they provided me very good and professional service. My tv was returned promptly when they said it would, and like I said earlier, no issues. I am a very happy customer!!!

an
Review №74

These guys done a fantastic job for my tv Repairs.Very good attention for the customers.

Su
Review №75

Extremely kind and respectful and fast service

sa
Review №76

These guys done a fantastic job for my tv Repairs.

Pa
Review №77

Johhny did all he could over a couple of months to fix our TV. Even coming by our house to pick it up. In the end, he couldnt fix it and honored his guarantee and returned our money. Dont expect a quick fix, but expect a throughough and comprehensive solution to your tv problems. A trusted TV repair expert.

Da
Review №78

Great Responsive Service! Highly Recommended for future services...

Ro
Review №79

I had problems with my 80 inch tv and Sunday it wasnt working , Monday morning I called these guys and 2 hours later the the tv was in the shop and tonight I got it back , I cant believe it !!!!!! these guys are real nice & prompt and the price as just right , I would give them 20 stars

JD
Review №80

The service was amazing, i was really glad to made the choice to leave my tv with them. My tv was in the Best hands, i had seen the reviews wich is Why i choose the place, they fixed my tv really Quick and they had excelente costumer service

Be
Review №81

This guys are real good .it only took them 5 days to fix my 72 UHD tv,and the price was just right. They also did the paper work for the insurance.I am very please, thank you guys.!!!!!!!!!

Ma
Review №82

Outstanding customer service.

Ra
Review №83

Awsome!!!!!! and excellent customer service...i thought my tv was done...affordable repair

Fe
Review №84

Very good customer services.

Mi
Review №85

Excellent Service.Would recommend highly.

Ki
Review №86

Do you charge just to get the tv check out and how much ? Or you check it and then if the customer doesn’t like the fee do you charge for just checking it out ?

An
Review №87

Good service, professional , reasonable priced, definitely a keeper #

Am
Review №88

Great Costumer Service.

Wi
Review №89

Good honest people. If they can’t fix it - my tv was beyond hope - they tell you.

Ha
Review №90

I have a question, do you change the screen of a flat Tv, INSIGNIA 28 inch Model NS 28D310 NA15, if you can please let me know

Ka
Review №91

A very suspicious operation. nobody called back and i hand to go and hunt down my television after two weeks where they told me they couldnt fix it.

J
Review №92

Honest and reasonable

ja
Review №93

Problem solved.

ye
Review №94

Wait for 2 hours and they never attended me😡

Ya
Review №95

Very good service, fast budget and repair. Highly recommended!

lu
Review №96

Very good service, I recommend them to everyone, they fixed my TV in 3 days at a very good price, they are definitely the nejores of the city.

Jo
Review №97

Excellent service and attention and quick solution, thanks

Information
20 Photos
97 Comments
4.7 Rating
  • Address:12031 Colwick St, San Antonio, TX 78216, United States
  • Site:http://www.tvrepairservicesa.com/
  • Phone:+1 210-409-9995
Categories
  • Television repair service
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:10am–5pm
  • Saturday:10am–2pm
  • Sunday:Closed
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