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Bandera Tax Services
8015 Bandera Rd #103, San Antonio, TX 78250, United States
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Mi
Review №1

This office was very nice and welcoming. George helped me complete my taxes and got them done fast. He helped me get my best refund, way better than me filing them online by myself. I’m definitely coming here again next tax season.

Pe
Review №2

I checked this place out after waiting 6 weeks for another tax office (Richard garcia), only to find out they never even started my taxes. It was a completely different experience here though. I was surprised that they were able to book me an appointment the same day I called. Jorge was great and finished up both my business and personal taxes in no time. I dont think I took more than an hr throughout the whole process there. If they keep this up, they may not be able to get rid of me lol

Ka
Review №3

I can normally tell by the way Im greeted when I walk into a business how well Im going to be treated the moment I open the door. Instantly I was greeted by Jorge with a big smile, very welcoming. He was so helpful and knew exactly what to ask to reasonably get us money back rather than be owing. I walked in last year and appreciated the story behind their business and will continue to come to this exact place! Regardless of who does the taxes for you these guys get it done with excellence. Thanks again Jorge!

Ed
Review №4

First off I will let you know that I NEVER take time to sit down and write reviews. This may be my third one in my entire life, however after my experience today I felt like more people need to know about this place. I have used H&R Block for over 20 years and feel so foolish for doing so. Last year at the Block I had to pay. This year using NSF I actually got a return! Jorge has very helpful and very pleasant to work with. He took the time to look at each line and explain line by line what was happening. I appreciate his professionalism and hospitality. He offered my wife and I beverages and made sure we were comfortable during our visit. If you are not using NSF you are missing out.

Th
Review №5

I fortunately came across Bandera Tax Services by pure accident, I’m very new to doing my taxes. I was very timid to go any where, however looking at the reviews I took a chance. Thankfully this location was everything and more; My experience was great! Very friendly service, but also punctual and fast! If it’s your first time filing your taxes, this is the place to go!

Ma
Review №6

Thank you so much Steven for your honest and professional advice. I appreciate you helping my family sort through our tax situation. Looking forward to a long business relationship with your company. I highly recommend this place, friendly people and good atmosphere. Christian music is playing in the office, a definite plus.

Cr
Review №7

This place was referred to me. Was unsure of where to go to trust with my taxes but this place turned out to very nice. Nice, relaxing atmosphere with Christian music playing in the back ground. The staff was friendly and knowledgeable. This office does practice good safety guidelines and precautions of spaces between employees and the safety of their customers. Will recommend to family and friends if they continue with their friendly customer service and adhere to correct safety guidlines.

Le
Review №8

This was my first time coming to NFS , my boyfriend recommended it to me since this is where he’s been coming. For my first time the staff and environment was AMAZING! Especially the guy that took care of us he worked fast and was very talkative with us. Great first experience for me!I highly recommend this place to others that are doing their taxes this year!

Lo
Review №9

Needed to take care of mine and my wife’s taxes so I called and Daniel set us up with an appointment the same day with Uros.Very professional and knowledgeable, highly recommend to anyone, will be coming back from now on ! Got my situation taken care of and my wife got more than what’s she’s ever gotten back! Also gave us advice on how to help us in the future!Took my kids and they are 3/4 and they gave them some snacks to keep them calm while we did it even drew with them. Very kind and professional thanks guys!!very kid friendly!

Bi
Review №10

Ive been coming to this place for 3 years and have never been dissatisfied. Everyone here is extremely friendly. Jorge has always assisted me with filing my taxes and he has always been very communicative and efficient. Ive recommended this company to my neighbors, friends, and family.

Ms
Review №11

Excellent customer service. They really care about ALL of their clients. They are Trust worthy, really maximized my return, and easy to work with. I was in and out within minutes and was able to take care of everything during my lunch break. They have earned a client for life.

Cr
Review №12

This is my second year filing my taxes with these very kind folk. They always explain everything to me so that I understand the entire process. I highly recommend any community member to go here and file your taxes. Thanks Jorge!

La
Review №13

They are very professional. They strive to get you the best return and offer their service as a non profit. What more can you ask for? Highly recommend!

Mr
Review №14

Seriously amazing! I can’t recommend this place enough! Taxes can be messy and intimidating, and these guys are fantastic to work with.

Le
Review №15

I originally took my mother in to do her taxes due to her usual CPA not taking In person appointments. They were completely professional and double checked everything.They have not one, but two new clients from now on! Thank you for everything!

al
Review №16

Happy to be filing at Bandera Tax Services this year. The staff was friendly and attentive and the result was an efficient service. I was out of there sooner that I expected with my refund in hand. I highly recommend filing at this location.

Am
Review №17

Bandera Tax Services is wonderful and I highly recommend them. Jorge got me a bigger refund than I ever expected, and also helped me plan for changes to for my taxes next year. I will be using them every year from now on, I just wish I had found them sooner!

Er
Review №18

Amazing place! Will be coming here for many more years. Very professional workers, gave me absolutely no trouble filing. In & out very fast.

S.
Review №19

This time of year is always stressful I always have gone to H&R Block and I always owe a min of $600 they have always tell me no you can’t write all these off. So this year we decided to just try this place I can’t say enough wonderful things about the experience. Jorge was amazing he asked questions no one has ever asked he spent the the time to explain why I was able to write certain things off and answered every question. He took the time to make a list of things I can write off next year so I could be a little more prepared. Jorge made sure we got our maximum refund. The place feels safe and clean. The Preparaction took less than a quarter of the time plus I wasn’t overwhelmed with 100 plus sheets of paperwor. First time ever I’m not dreading next years taxes Can’t say enough positive things to say. Thanks again Jorge

Ed
Review №20

This place was referred to me.The staff was friendly , knowledgeable, and professional. Will recommend to family and friends. Will most definitely be coming back.

Lo
Review №21

It’s always a pleasure doing my taxes here, staff is extremely helpful and always knowledgeable. I learn something new every time. I’ll continue to be a loyal customer for sure.

Vi
Review №22

NFS knows what they are doing! They are quick, knowledgeable and really wants the best for their customers! They were able to get me more than any online service and educated me on my taxes for next year. I will always choose NFS to handle my taxes!

Ad
Review №23

They were attentive to our tax records in preparation for our tax return. Gave us good advice as to what was best for us & was easy to understand.

Mi
Review №24

A customer for 2 years now and I am 100% satisfied! I had problems with my previews tax assistant and she messed up a 2017 return and Jorge made happen. It took some time but I got my return back!!!Thank you so much.

ed
Review №25

Great place, great pple. Fast service. Was able to make easy appointment online .

As
Review №26

The staff of NFS have a great costumer service! they’re very kind and friendly, and always make sure to answer all my concerns, the team is very knowledgeable, and work very fast, it’s a pleasure doing my taxes with NFS, Mr. Steven and his team are extremely helpful, and that is why I’ll always highly recommend them. I’ve been a loyal costumer for the past years and I really appreciate all their professionalism and hard work.

fr
Review №27

So happy I found this location. Very professional and very thorough. Will continue to come here in the future

Ma
Review №28

They are awesome! I have been doing my taxes with them since 2017, and wouldn’t trust anyone else with my tax preparation! Thanks Team!

Am
Review №29

Uros was Amazing! Love the staff! He helped me so much. Will continue to come

Mi
Review №30

I am satisfied with the service provided since we are informed about the benefits we can obtain according to our activity, they support us in everything necessary and resolve our doubts, the service is fast, timely and the staff shows knowledge, professionalism and empathy.

Ry
Review №31

Great staff over at BTS. Always look forward to catching up with the guys when I go in for my tax work. If anyone asked me for a place to do their taxes,I would recommend here without question.

Ho
Review №32

They were very knowledgeable. I am very pleased with there service and will be going back.

MA
Review №33

Very professional, patient. Thorough and hospitable to me as a Senior.I come here every year ---they gave my Profile --all they do is Update the numbers👍😊

Ed
Review №34

Been coming here for years after I tried and failed doing my own taxes. I send everyone I know here because they’re that good!

So
Review №35

I don’t know where to begin. But I’ll start with WONDERFUL! The gentleman at bandera tax services (NFS) were the absolute most profesional tax service representatives that I’ve ever worked with. They made what I thought was going to be a stressful situation into a stress free, and easy one. Huge shout out to JORGE for helping me through the process and making it an effortless process. SKIP TurboTax, come here instead! Saved so much money AND instead of paying, I received a great return. Thank you Bandera Tax Services!

Ca
Review №36

I have been doing my taxes with them for 3 years now and they are very professional; they answer all my questions, and they ask me all of the appropriate questions to help me get back what I have overpay. My case is very sensitive since it involves an international adoption credit, and since the first year when I did my taxes with them, they guided me and had all answers to my questions.

Je
Review №37

Highly recommend them. Knowledgeable, gets things done quickly & Professional.

Mo
Review №38

I have worked with Steven he was really cool guy and professional in his business and so kind I loved it very nice personality

Ro
Review №39

Great service here fast and friendly. If you need help with anything theyre there to assist you so l highly recommend NFS tax services.

Em
Review №40

I’ve been coming to NFS, the bandera location for the past 3 years. Steven is very helpful and knowledgeable, I always feel confident going to him. I definitely recommend coming here, it’s a great organization and all the employees are very helpful and friendly.

Sh
Review №41

This was our second year with NFS, the staff is awesome, they make you feel welcome and will answer all your questions. We will definitely be back next year.

Bi
Review №42

Uros is the best tax preparer in the country, he is super knowledgable and really cares about our family. He takes his time to make sure we get every credit or deduction we qualify for. Also LGBTQ friendly!

Je
Review №43

Kind, professional, efficient, and answer all questions in an easy to understand way. I highly recommend them for preparing your tax returns.

Al
Review №44

I’ve been here for the past 3 years they are proffessionel and really helpful I will never do my taxes anywhere else !

Al
Review №45

Great team ... help me out as much as they could.. thank you so much

do
Review №46

My husband and I love Uros. Now my nom loves him to. Everybody very friendly.

ja
Review №47

Awesome tax office, real clean, super fast and friendly!! 5⭐️’s

ar
Review №48

I filed my taxes in may 2020 and it’s now December and I still haven’t received my tax return. The employees here don’t answer the phones nor email or text back. My tax return was a good amount of money and I’m really disappointed I haven’t received my money. Please don’t file your taxes here

Au
Review №49

It was all a quick process, they were very nice and guided us through the process of filing our taxes, particularly for me as a freelancer. So glad we came back this year for our taxes!

En
Review №50

Jorge is a very knowledgeable and highly professional person. Great customer service.

Ge
Review №51

Jorge helped me and my wife. Best guy in the office

Da
Review №52

Very professional and great customer service! They know all of the (new) tax laws.

Ro
Review №53

Amazing people and service! First time filing with this location and business was a couple of years ago and I’ve been going back every year ever since.

Da
Review №54

Definitely recommend this office! The staff is very friendly and do not hesitate to answer any questions.

Ka
Review №55

Very awesome people help you with everything that needs to be taken care of And are in-and-out

Ju
Review №56

Great place, friendly and no pressure at all. Highly recomended

In
Review №57

Amazing service, really friendly and fast service would definitely recommend to everyone!

An
Review №58

The people at FNS were every helpful great.

Ra
Review №59

I’ve been coming here for the past couple of years and they are super helpful. They made the process easy and headache free for me.

Am
Review №60

My father and I both file taxes here, and we have generally had great experiences, however, I recently booked an appointment with them at 2:15pm on Monday, Nov 2nd through their online booking system to get an additional tax form requested by the IRS. I showed up at 2:05 to a locked door (which I expected during COVID), but no one answered the phone when I called to tell them I had arrived for my appointment. I waited until 2:30, called several more times, and could never get anyone on the phone. I left a voice message that I was waiting outside for my appointment, then left another message about 15 - 20 minutes later asking for someone to call me back to let me know why no one was here for my appointment. I still have not heard a response from anyone, and cannot get anyone on the phone. I took time off from clinical rotations for this appointment, and am very disappointed that I still do not know why I was essentially ghosted, and as I cannot get time off again mid-day for a new appointment I will be attempting to handle the IRS myself.Their original tax services were admittedly great, but if you ever need to see them outside of the standard tax season (even to amend an error on taxes they filed for you) you will never be able to get a hold of anyone. Very disappointed that I have to find a new tax service in San Antonio for us, but I just dont understand why I was stood up or why no one has reached out to me since then.

An
Review №61

These people are very very good! I have been going to them for 3 yrs and it’s non profit. But I actually want to donate. Everything has been done right. I have had no problems at all I recommend them! Also the staff is very friendly and they are FYI people which is so great. Cause most people don’t care.

An
Review №62

Handled filing taxes for whole family relatively quickly. Very helpful especially when it came to business tax return. Theyre very knowledgeable and the most professional Ive experienced in the city.

Jo
Review №63

Been a client for a two years now...These guys are sharp and know what theyre talking about. The two senior guys can be very matter of fact but when dealing with business taxes thats what you want! Maybe not everyones cup of tea but what I like about them is theyre willing to work with you to make stuff happen. I found them to be very thorough almost to the point where it was like how is this relevant but it comes full circle in the end.

Ha
Review №64

All around great staff and amazing service

Es
Review №65

AMAZING SERVICE! Very professional and friendly!

Jo
Review №66

This is my second time that I go to here. I always like to go to Jorge since its bilingual and I like his attitude. Very professional 😇

aa
Review №67

I had a great experience doing my taxes with NFS. Steven was very helpful, he answered every question I had. I highly recommend anyone to visit. They have great customer service and make you feel welcomed!

Im
Review №68

I will be going on 4 years of putting my trust on Bandera Tax Services!! The minute you step into this office you will be treated with the upmost respect & speedy service. These guys are very reputable, relatable, and professionals! My friends & family all have started a new tax relationship with Bandera Tax Services. “Nonprofit” financial services all the way!!! Please stop at any of their locations & ask for Stephen Pennington; you won’t regret it! Get your taxes taken care of by one of the best in San Antonio.

Fe
Review №69

It was great nd service was awesome

Br
Review №70

They screwed my taxes up so bad that I had to pay someone else to fix my return. Also, these are part time tax preparers. I left 3 messages for them to get back to me and no one ever called me back. Good luck getting hold of anyone once tax season is over. Do yourself a favor and go to a professional tax service.

Jo
Review №71

Always love filling with these people

Je
Review №72

We had the pleasure of working with Stephen today. He was professional and very knowledgeable. Their mission of supporting the community through financial education is apparent in how they do business. Stephen took the time to further educate us on certain points and we really appreciated the additional information. Booking an appointment is easy on their website! We highly suggest Stephen for any of your tax services or financial needs.

Do
Review №73

Absolutely satisfied with their professionalism!

Br
Review №74

Absolutely fantastic experience. I found this place via a Google search and decided to schedule an appointment due to the fact that they are a local company, non-profit, and are highly rated. The office is not fancy at all, which is exactly what you would expect from a non-profit that is truly driven to help the community. They, without a doubt, exceeded my expectations. Highly recommended!

De
Review №75

Been going there for 3 years now. Everything was in the system so since I only had 1 w-2So I was done with in 10 min

Ca
Review №76

Stephen and his team over at Bandera Tax are the most knowledgeable and diligent tax professionals my wife and I have ever worked with. Given how they handled my difficult tax situation with ease, I’m confident they can handle whatever you throw their way.

Ja
Review №77

Been doing our taxes with NFS for the past 3 years. They’re the best from beginning to end!

Ro
Review №78

Very professional and knowledgeable.

Na
Review №79

💜😊💜😊💜😊💜😊💜😊💜I return as promised and filed my taxes today. Jorge was my tax preparer this time and I was greeted by no other then stephen four-legged friend😊. And the staff, has REMODELED the entire tax office. I love it and they have good taste in office decor. And when stephen was done with his client, Jorge was done with me he got my attention with a smile and wave. 😊 Thats what I greatly appreciate and will be returning next year and will be send my friends their way. Thanks NFS!💜😊💜😊💜😊💜😊💜😊💜

Ma
Review №80

Friendly and courteous staff. They were able to work with me remotely, around my schedule, since I recently moved out of the area. We were able to share and sign documents via email, using their secure email feature. Everything was a sincere and trustworthy experience, thank you very much for your hard work!

Al
Review №81

These guys are the best they’ve always take great care of my complex tax situation especially with the rental income I have to deal with.

ya
Review №82

It was great customer service, very friendly environment. They did a great job.

An
Review №83

This was our first time filing for our income tax since moving out of our hometown and we were very nervous about finding a reliable and affordable tax service. We drove 30 minutes because of their great reviews and they didnt disappoint! It is totally worth it! Theyll sit down and explain everything to you, from beginning to end, so you understand that youre getting the best return possible.They actually understand each form and line, asking the right questions and adjusting to your financial situation. Other places really just put in the numbers you provide them with your paperwork and nothing more; like a glorified type-writer. But at Bandera Tax Services, they understand and care a lot more for you.Try any of their locations, theyll all certified and very helpful. (P.S. They also go by Nonprofit Financial Services or NFS for short and they have 3 locations throughout San Antonio!)

Cr
Review №84

This is my 2nd year filing my taxes here at Bandera tax Service. I will never go anywhere else . I am a forever client!! They are very accommodating, eager to please all there clients. They have a play area for my 2 year old, an and are very informative. They answered all my questions. My husband is also looking into having them as his Accountant for his new business!!

Je
Review №85

Their status as the #1 tax service provider is San Antonio has been given to them for a reason. Stephen and his team care about what they are doing and take the time to talk you through the entire process - especially with the new tax rules. Stephen will educate you on what he thinks is the best option for you and your family.Their website is very user friendly and you can easily book an appointment!

Dr
Review №86

This guys are the BEST!!!!!!!!They have been taking good care of me since they opened and I’m glad to be apart of this awesome Family!!! NFS Rocks!!!

Ma
Review №87

Very professional and took care of my needs

B
Review №88

Last year I came here and Steven helped me do my taxes. This year Uros helped me. And I couldnt be more happier with there service. They are so nice and are very patient with all the questions I had. I recommend this place for everyone. You wont regret coming over here. 🙂🙂🙂

St
Review №89

THEY ARE A LIFE SAVOR!!!! they do the absolute best. Great customer service and honest. I have been coming to them for the last 2 years and will keep coming and referring friends and family. THANK YOU Bandera tax :)

Fr
Review №90

I highly recommend Bandera Tax services they have an amazing team! They are all very knowledgeable and they enjoy helping you! They explain everything and boy do they know how to get you a refund! I plan on doing my taxes every year with them from now on.

na
Review №91

Stay away from this place! Unprofessional and dishonest. I would rather go to the library and get my taxes done than here. I just made the biggest mistake of my life this year by doing my taxes here, but it will not happen next year. I will tell all of my loved ones to stay a way from this place specifically Steven.

Ju
Review №92

It is a very friendly and knowledgeable environment. They work with you to get the best refund possible and it is a free service. Highly recommended

Da
Review №93

They work hard for you to get the most money back and at a great price. We highly recommend their services to everyone. You will not be disappointed.

Ja
Review №94

Uros Ceglaj did an excellent job, fastest tax return I have ever had + the fastest I have ever gotten the cash in my account (less than two weeks from the appointment for both State and Federal!)They do more than just taxes, helping people set up small businesses and involving themselves in various charitable and local business networking.Good people!

Hu
Review №95

We love the professionalism! We love doing business with them!

D
Review №96

As a first time customer of Bandera Tax Services (NFS), I didnt know what to expect. The prior tax service center I used was sold therefore, I began to do research and came across Bandera Tax Services. During 2018, I sold a rental house I owned, opened a new partnership LLC, and maintained employment in 2018. The moment I walked into the office I was greeted by their friendly staff. After a short wait, I was introduced to Stephen who worked with me to get me the highest return possible. I have nothing but great things to say about Stephens knowledge, patience, and willingness to help me. I absolutely recommend Bandera Tax Service for all your tax needs. Thanks again to the staff for taking me in and their professionalism.

Al
Review №97

Great experience! Highly recommended. Peaceful atmosphere. Stephen and Uros are professional. Well done! I only wish I knew about them before. Thank you!

Cr
Review №98

My experience with Uros was amazing. He was very helpful and explained everything to me. I will continue to come here for future tax refunds 💵💰an recommend anyone. They are so helpful. They offer Coffee, donuts, biscotti s an snack bars. An they are very pet friendly!! Much love to the tax office fur baby CASH. Anyone who is a pet lover is a forever friend of mine!!👌🐶

Ti
Review №99

I really enjoyed my experience at NFS the staff was wonderful everything was done in a timely manner. The staff was very friendly and I will be going there for my tax service every year. Thank You!

Pu
Review №100

I wanted to thank Mr Ceglaj and the staff at Bandera Tax Services.I really appreciate his kindness and patience when explaining the process. And even though my expectations seemed unrealistic, he was able to exceed them. Thanks again

Information
26 Photos
100 Comments
4.6 Rating
  • Address:8015 Bandera Rd #103, San Antonio, TX 78250, United States
  • Site:https://bandera.nfscorp.org/
  • Phone:+1 210-306-4445
Categories
  • Tax preparation service
  • Notary public
  • Tax consultant
Working hours
  • Monday:Closed
  • Tuesday:8am–3pm
  • Wednesday:8am–3pm
  • Thursday:8am–3pm
  • Friday:8am–3pm
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as veteran-led:Yes
Service options
  • Online appointments:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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