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ibettink, LLC
16600 Huebner Rd #104, San Antonio, TX 78248, United States
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Ro
Review №1

Amazing service! Im so happy I found ibettink. Their work is great and theyre so helpful. I needed a backpack monogrammed within 24 hours and she had it done before then. I highly recommend!! I will continue coming here for all my gift and embroidery needs.

Os
Review №2

Amazing/quality products/gifts. You can’t go wrong with Ibettink, from variety to customer service, you can always expect the best!

Th
Review №3

My husband and I decided to take graduation pictures with our children. In a last minute scuffle we decided to get our school logos added on to our stoles the day before our photo shoot . Besides receiving exactly what we within 24 hours I had the most beautiful conversation with the owner and I must say she has so much passion and has an absolutely beautiful spirit . Our experience was absolutely 10 star quality and we will definitely be back for future needs !

Er
Review №4

Such a great place to discover unique gifts! Impossible to leave empty handed!

To
Review №5

My experience at Ibett Ink could not have been more professional, more intimate, or more customer service oriented. They helped me to get same day embroidery, and not only that, they have such an extensive inventory, I was able to find and create a custom cutting board SAME DAY! The owner and associates went above and beyond to listen, give guidance, and assist me throughout my entire experience. Could not recommend a better place to purchase customized gifts, or search from a large inventory of fabulous heart felt gifts that are priced very fairly! Thank you!

Al
Review №6

Love this store! They have a nice variety of gifts and different brands you don’t see anywhere else. You can tell that the owner is always on the search for original gifts that are good value and good quality. Beautiful soaps, diffusers, candles and so many other items.Ibet Ink offers amazing customer service and the owner is warm, sweet, and always willing to help. Plan on going back every time I need a gift, invitation or embroidered item!

Sh
Review №7

Awesome place, quality work, friendly, and very affordable.The best place to go for embroidery. Really knowledgeable, and they help you with all your options for custom orders.Lots of gifts and other ideas to browse in the showroom.You always will find something, for someone on your shopping list.

Ju
Review №8

Amazing customer service and quality work!! The owner was so friendly and willing to help me! I’m so thankful I was able to get my nursing bag embroidered! There was a limited amount of space on my nursing but the owner made it happen!Quick service and great experience :)

St
Review №9

This store is the best! They always carry the newest items out there. So cute and creative. You will always find the perfect gift! The owner is top notch. She makes you feel like youre her only customer. They never disappoint! Jackie Lopez

As
Review №10

We had an event and needed embroidered shirts last minute. Yvette and her team were not only quick to respond, but they were able to get our shirts back to us the same day looking wonderful! They had never done our logo and were able to match the colors spot on, and the price was great. Im really excited to have ibettink do all of our company gear and marketing items in the future. Its not just the quality or speed either, you can meet this crew one time and know youre getting taken care of. Thank you gals for making us look great!

se
Review №11

Quality, price and excellent customer service! Will be coming back.

Le
Review №12

Yvette and Erica can do anything! ibettink is my favorite store! I am able to go in for a quick gift or be able to get everything I need for my sons Bar Mitzvah from the invitation to the kdis t-shirts and know that they will be great! And trust me, everything was AMAZING!I cannot thank them enough for all they have done for me!

Me
Review №13

Very helpful and accommodating. Went above and beyond for a rush order at the holidays. Have been back twice since. Go see Ibette and Kelly for all of your personalized needs. Great quality and fun inventory. Excellent store!

Ka
Review №14

This is the cutest shop! I have ordered online and in person and never been dissapointed in the creativity and quality of the products. Every gift I have given from here has been loved and I am getting ready to order more!

FE
Review №15

Absolutely LOVE ibettink. Not only do they have the cutest and best products, but the service is amazing! I had my wedding invitations done there and continue to go back for gifts. They have everything you can think of. You will be able to find the perfect personalized gift for anyone.

Ur
Review №16

This store is amazing and it has great service. The owner makes everyone feel welcome and like family. Also great quality of products.

De
Review №17

My one-stop shop for all personalized items . Also an outstanding selection of unique gifts for all occasions. When my son was married, all save the dates, invitations, menus, etc were flawless.

Br
Review №18

The store is well organized and always is a great experience. The people that work at the store are always kind and make you feel like family. The products are awesome.

AS
Review №19

Great customer service! The owner goes above and beyond to make sure your order is exactly as you want it with a quick turnaround. Love this store!

Sh
Review №20

I ordered 3 luggage tags at the beginning of December for Christmas gifts. I was told they would be ready in a week. I went in every week before Christmas & they were never ready. I finally was able to pick them up the 1st week of January. One was correct, one had the wrong background & one had a name spelled incorrectly. I only asked them to correct the misspelled tag. I was told it would be corrected right away & they would call when it was ready. I never got a call & stopped in today. The tag wasn’t done but they quickly did it while I waited. I certainly will not be a repeat customer.

Ke
Review №21

Such a fun little gift shop!! So many cute and unique gifts to personalize! The staff is sweet and welcoming, and turn around on embroidered items is surprisingly fast!! I cant wait to go back!!!

Le
Review №22

Stopped in to discuss tee shirts and caps for my business. Staff couldnt do anything without owner who was out. Followed up a couple of weeks later, spoke to owner, explained needs, told to email graphics to her which I did. After a couple of more weeks of silence, I called to confirm they received my email and graphics which they did. Promised a call back and a price quote. Its now been a few more weeks and still no word from these people. I will be taking my business elsewhere 😐.

Ru
Review №23

Staff is awesome and work is quality! Fast and friendly service. Highly recommended. :)

De
Review №24

Ive bought many items here. Personalization is always easy and beautifully done. Staff is a delight. They are helpful and knowledgeable!

Lu
Review №25

Friendly staff and good customer service. I used their embroidery services and plan on using them on the future.Edit. On my second visit 8 of my shirts were ruined and the quality of the stitching went down.

Ki
Review №26

If I could give her NO STARS I woukd have. Shame on this place!My daughter won 5 Monogrammed robes from Ibettink at the San Antonio Bridal Show Expo in January 2018. We went to the booth and Yvette seemed nice and told us to call. I called and left message, no answer back. I did that for months. I finally got a hold of her and gave her the information. Two of us need plus sizes so she said she would have to look for a company that does them and that we would have to pay $20 extra. I said that’s fine. She was supposed to call me. Months went by... nothing. I called her again and she said oh I’m glad you called. I lost your number. Took all the information and sent it all by email too. For the pat 7 weeks this lady has been giving me the runaround. I am thankful it is me doing it, not my daughter, the bride. Weddings are stressful as it is so I volunteered because this business is unreliable and frankly gives bad customer service all around. The thing is my daughter won these. The Bridal Expo thinks this vendor is doing what they say in good faith. This lady is not! I will continue to write any reviews I can etc. so people know not to do business with her. She’s dealing with a person that knows customer service and provides it everyday in my line of work plus a Mama Bear that protects and fights for her kids relentlessly.If you are interested in seeing the NUMEROUS emails back and forth as well as my call log through Verizon to her business, I can provide them. I just want what was promised to my daughter. That’s all.I will never do business with this company again and will continue to let people know what they are dealing with. If she didn’t want to give a gift at the show, she shouldn’t have. She needs to make this right.I am sure they will delete this but I will post it somewhere else. Hopefully one person reads it and saves them self the headache of dealing with them!

Information
100 Photos
26 Comments
4.5 Rating
  • Address:16600 Huebner Rd #104, San Antonio, TX 78248, United States
  • Site:http://ibettink.com/
  • Phone:+1 210-600-9750
Categories
  • Invitation printing service
  • Boutique
  • Corporate gift supplier
  • Engraver
  • Gift shop
  • Embroidery service
  • Monogramming service
  • Promotional products supplier
  • Screen printer
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–2pm
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
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