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BIG Bs Towing & Roadside Assistance
10222 Roosevelt Ave, San Antonio, TX 78214, United States
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Cy
Review №1

Tow truck operator was professional. Did his job right away. Just from this experience using Big B’s Tow service and being given a reasonable rate. I would definitely use them again in a pinch.

Ti
Review №2

Extremely hospitable & caring about the actual customer and their experience. Gave us a ride and made sure we were comfortable while we waited for our car to be towed.

Th
Review №3

I called 10 or so other tow trucks before reaching out to Chito! He was awesome and friendly over the phone. Was honest about his work and got us in as quick as possible for a busy day. Would recommend for someone stuck in a pinch!

Sa
Review №4

I was stuck up to by axels in a back pasture at a ranch. We were surrounded in baby fine sand and Mr. Rios got us out in a very short amount of time. He was extremely patients as I spun out and covered him in sand.. multiple times 😂😳😬. SUPER nice guy and Very professional. I was pretty worried about the whole situation since we were in a pasture and no paved or gravel roads with in at least a mile. Mr Rio had it all handled and instantly put me at ease with his professionalism and knowledge of the situation. I would recommend him for pretty much any of tour towing needs. Definitely a number you need to have saved in your phone for emergencies.

M
Review №5

Fast response time!

Ro
Review №6

Great customer service and reasonable rates. Highly recommended.

Am
Review №7

My Mother, and Wife were stranded on the side of a majorly busy road. They called the Tow Truck Driver whom we frequently utilize. He was firm on his price, and had no compassion at the fact it was 8:30 PM etc. They called me to relay this. So I made some phone calls in search of a understanding person. I established that, and more. BIG BS Towing & Roadside Assistance went above, and beyond to aid us. Chito is his name answered with the upmost respect knowledge compassion to where I was astounded. Understood where I was coming from. (Compassion) Answered Yes sir. No sir. (Respect) Is very familiar with my area. (Knowledgeable) He dispatched a gentleman by the name of David whom went above, and beyond to shield my Mother, and Wife from traffic. He light up the entire darkness like the sun was out my Mother said. He blocked the lane with his mighty tow truck. my Wife said. To make sure the area was 100 percent safe. (Went above, and beyond). David even helped me push our vehicle into the parking space when he acquired our vehicle safely, and 100 percent in tact at home. All in all (Shown above) this is the reason we deleted our frequent tow truck driver number, and replaced it with AABT (Above, And Beyond Towing) We thank you again from the bottom of our hearts BIG Bs Towing & Roadside Assistance. Stay safe. God Bless! All 3 of us rate this business 5 star rating.

Eb
Review №8

Great experience and nice employees

Ja
Review №9

Yes vey professional great time response was so helpful took time out the very next day to make sure I made it to the tire shop very friendly thanks again Big B

Ja
Review №10

I called him at 10:50 to come pick my truck up and tow me home. He told me around hed be there in around 45 minutes and he had me home and I had him paid before midnight. Great guy providing great service! Thank again God Bless and be safe.

Cl
Review №11

Chito was not only a true professional, he genuinely cares to help you in any way he can. He knows how to do his job and does it well. The wait time for pick up was very short. Thank you for going above and beyond. I would definitely use them again if needed.

An
Review №12

They were quick and efficient. They were polite and helpful especially since we used them during rush hour of the day. When other towing companies said it would take them over 2 hours to take care of us, they were able to do it in 20 minutes.

C
Review №13

I was driving back to Houston from San Antonio at midnight to beat the traffic, and my engine started overheating, so I pulled over and found I couldnt diagnose the issue. I called Chito and he answered, at 1am, and was patient and willing to calmly brainstorm on what could be happening to this vehicle and if I really needed a tow or not. I ended up needing one.He came out and scooped me up in a timely manner, and was kind enough to let me ride along and even took me to a nearby hotel aswell.We had great conversation and it was a pleasant experience unlike all the other tows Ive had in my life where I felt like just another job to them.Chito had a friend who was a mechanic and picked me up from my hotel in the morning and took me over there where I spent the day watching and chatting with them, while also being allowed to hangout and even help a bit in the repair process.I was stranded without these two and honestly all things considered, the time spent with them was the best part of my entire vacation.Highly highly recommend these kind and genuine people, and wish them the very best.Thank you- Arnold with the girl car that doesnt have reverse ;)

Ma
Review №14

I called and he there in no time. Very professional and the price was very reasonable. I will be recommending Big Bs to everyone.

Na
Review №15

My girlfriend’s tired blew up about 16 minutes from their place.I had been calling around and very few places were open on a Sunday after 6pm.I even left a voicemail with another place before calling Big B’s.Big B’s answered the phone right away, discussed some ideas with me considering all the tire shops were closed, and then came right away!They told us they had no problem dropping it off at a tire shop and they didn’t even need us to follow.I was also surprised at how affordable it was. Just a flat rate for picking it up and dropping it off. Very nice.They also were extremely friendly and kind so all in all, I will forever recommend them if towing is ever needed in the future.

Em
Review №16

An amazing experience! Towed my Fiat out of a tough corner, willing to get under the hood to manually shift the gears and let me ride along to the mechanic! Will be sure to call Big B’s next time I need roadside assistance. Thanks!

Ci
Review №17

We received such great service from Big Bs Towing & Roadside Assistance. Chito was able to provide a quote rightaway, gave options and then immediately followed up with a text message. He was punctuaI, professional & personable. We especially appreciated the follow up and communication! We highly recommend Big Bs ⭐⭐⭐⭐⭐

Ju
Review №18

Driver was friendly and very helpful. Arrived quickly and explained the process. Very professional. Highly recommend his service.

Mi
Review №19

They never showed up

Ce
Review №20

After sitting for hours waiting for All Tex Towing and them not returning my calls. I called Big Bs back and they came right away. I had a all wheel car his truck could not tow it. He took the time to call a buddy to come tow me AND drove me to my mom so I didn’t have to wait any more than I already had

Sh
Review №21

Very professional and arrives in the time he quotes you. I have used his service twice and very happy with the service i had received. I will recommend to my family and friends. Thank you Big Bs Towing.

St
Review №22

Thank you Big B’s for your towing service. I can’t explain how amazing the service I got! My car was broke down and they were able to get it and tow it to my house it a timely manner and for a great price. I was advised when they got my car and when they deliveries with pictures. I will use them again for any of my towing needs:)

Ra
Review №23

Use this guy! He is seriously the best!!!!!! This guy saved our lives. We flew into San Antonio at 2am to find our car, that we were supposed to use to drive to our home 2 hours away, dead. We called him at 3am and he got to us within 20 minutes. He told us he would take our car wherever we wanted and even drove us to the bus station. We were going to have him drop the car off at the dealership and he referred us to a mechanic friend of his. I was hesitant but then agreed to letting his friend work on our car. We really appreciate the referral because the mechanic didnt overcharge us. All it was was a blown fuse and he totally could have told us it was way more. Anyway, the moral of the story is this guy is honest, friendly, and reliable. He totally took care of us. Thank you!!!!

Gi
Review №24

Big B’s was great. Very professional and friendly. Great experience!!! Thanks Chito

Gi
Review №25

I was in need of a quick tow and BIG Bs Towing did a tremendous job in getting out there when promised and was so helpful in finding out the problem with my vehicle. I recommend them fully.

ni
Review №26

Awesome service. Got to me when no other Wrecker could for hours. Outstanding customer support/service. Big Bs towed my vehicle to the shop of my choice for a VERY reasonable price; no over/outrageous fees. would definitely recommend this service. Thanks BIG Bs for helping me out.-Nick

Re
Review №27

I would really recommend to anyone. He is great, very nice, friendly, gave us a ride too. He has a flat rate no hidden fees, gave us an estimated wait time and was there on time. Awesome experience overall. Thank you for helping us!

No
Review №28

Will definitely keep BIG Bs Towing in mind for next time. Very professional and courteous.

Be
Review №29

I believe I have used them twice now and the rate(s) was great. Needed a wheel lift tow truck, had a busted ball joint that left me stranded, and they fit the bill. Friendly service, lets you know where you stand in the que instead of just leaving you hanging. Wholeheartedly have recommended to friends and family and to anyone who needs a tow. Thank you and hope I dont need you anytime soon but I am glad to see you around town. Be safe and hope the business prospers.

Ri
Review №30

Great service, fast response very helpful in offering repair options . Highly recommended!

Vi
Review №31

Chito is awesome! Thank you again!!

Ma
Review №32

The best towing company Ive came across. From when I first called in they were very helpful. Very affordable as well!

O
Review №33

My kids and I were stuck in 24 degree weather for 3 hours due to battery dying. no one would help us. I called Big Bs Towing, he came in about less than 20 mins. An extremely courteous and friendly tow driver greeted us and helped.Fair pricing. No hidden or extra charges. I would definitely recommend this service.

Ro
Review №34

Big Bs towing service is the Best in San Antonio! Chito was very professional, respectful and punctual. Had my vehicle towed from San Antonio to New Braunfels and was given a great price. I will definitely be recommending Big Bs to everyone I know!

Pe
Review №35

My family went to look at land plots in Elmendorf. We got stuck in freshly laid out sand. Didnt realize how soft the ground was. My insurance could not locate a winch truck to pull us out. I looked up companies close by me and Big Bs towing was the lucky one. Talked to Chito and he came right away. My insurance company was dragging and still after 1 hour they couldnt find anyone. I called my insurance and told them about Big Bs towing and that I wanted him to be my service. Chito was AWSOME and my SAVIOR. If anyone needs towing services or a winch services...Chito and Big Bs Towing is for you.THANK YOU CHITO!

Aa
Review №36

Awesome service, awesome price. Will definitely recommend to anyone in need. Fast and easily affordable.

Gu
Review №37

Amazing! Fast, friendly, and reliable service. Proud to do business with Big Bs Towing.

Je
Review №38

Fast and friendly driver. Will definitely call this company again if ever need another tow.

Su
Review №39

Big Bs is AWESOME! anytime anyone I know needs wrecker service while in the San Antonio area, I recommend Big Bs till Im blue in the face. Very professional and reasonably priced.

Mi
Review №40

Came all the way out to Floresville late on a Sunday to help my husband at a great price. Highly recommend!

Ed
Review №41

Arrived promptly, very nice and even open my vehicle since my keys were locked inside with the car dead. took care of me and my car, great customer service!!

Ba
Review №42

After calling several companys and most not even a return call or very over priced But Big BS has flat rate and they also take credit cards And was here in minutes.Had Excellent Service And Chito was Very Respectful and Very Helpful ...Dont Get Ripped Off I recommend Big Bs for An Excellent Service At a Very Reasonable Price

Ma
Review №43

Great Towing Company. Fair prices and helped a brother out. Thanks Big Bs!-Matt A.

So
Review №44

Great towing company..very respectful and friendly plus the cheapest towing in the city

Lu
Review №45

Driver helped diagnose the problem and was super friendly. Amazing service.

Mi
Review №46

Very helpful and nice I would use this company again for sure!!

Sa
Review №47

Great service, fast response.

Ky
Review №48

Great fast service, friendly driver!

ka
Review №49

Vary helpful anytime of the day

Information
88 Photos
49 Comments
4.9 Rating
  • Address:10222 Roosevelt Ave, San Antonio, TX 78214, United States
  • Site:http://www.sanantoniotowingtx.com/
  • Phone:+1 210-236-5959
Categories
  • Auto wrecker
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Highlights
  • Veteran-led:Yes
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