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Texans Choice Insurance Agency
13409 NW Military Hwy #308, San Antonio, TX 78231, United States
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Th
Review №1

Residential and commercial, they do it all and make the process so easy! Glad I was able to consolidate all my agents into one.

Lo
Review №2

You cant ask for better service. I love that this is an independent insurance agency so you are guaranteed options. I used Roger when I bought my first house and loved the service I received so soon after switched my car insurance over. When I got married my husband joined me at Texans Choice as well. Then at some point Roger hired Ruth and shes just wonderful. We have since moved and are at a different state. If they had served this area we would have stayed with them. I hardly believe my new agent even knows our name. Ruth, Roger, we havent needed to use our insurance but you guys are missed all the same.

Mi
Review №3

Texans Choice Insurance Agency has helped my wife and I for multiple years find the best deals on insurance coverage. Not only for Auto but also for our Home and our Small Business- SA Functional Fitness. Their ability to shop for the best coverage with the best price AND their helpful customer service is why we keep coming back! Our last auto policy was $243.90 per month and they did their research and worked their magic to combine aspects of coverage and now our auto policy is only $196.76 per month! Roger and Ruth are a fantastic, friendly team and always willing to answer any and all questions to help you better understand your coverage and insurance needs! Highly recommend working with them- you will not be disappointed.

Ma
Review №4

Roger and Ruth worked really hard to get my business insurance set up quickly and professionally so that I could meet an important timelineThanks

Fr
Review №5

Ms. Coronado and Mr. Haines were very helpful and knowledgeable. They took the time to explain the different types of coverage, and what would likely be best for my husband and me. They provided us with better more inclusive coverage for our home at a good value. I will have no problem recommending them.

Ha
Review №6

Ruth and Roger are literally the best! They handle not only my personal insurance needs but my businesses! They are always looking for ways to help reduce our cost and are just a phone call away to answer any questions. I whole heartedly trust their insurance advice and direction, they always have our best interest in mind!

Al
Review №7

Excellent service! Ruth worked with my busy schedule to help me find the auto insurance that worked best for me. I will definitely use this agency again.

Da
Review №8

Ruth and Roger are always attentive and very quick to response to all my questions and will guide me one hundred percent in case of emergency. Strongly recommend !

Sh
Review №9

Roger and Ruth were very professional, truly dedicated and genuinely interested in doing extensive research for the best homeowners insurance with the best rates to meet my needs. They were both readily available at all times to answer my questions. I feel very confident in my choice of insurances and would highly recommend them.

Ca
Review №10

Im an insurance agent in Colorado and spoke with Roger about a piece of business here in my state. I can tell you that Roger knows insurance and isnt going to be someone that will take advantage of you. He truly cares about people and I dont know what more you could ask for from an insurance agent. If I were ever to need insurance in the great state of Texas, Roger would be my first call!

Mo
Review №11

Thank you Ruth and Roger for taking the time to walk us through eveything our policy has to offer!

St
Review №12

Great people ! Great savings ! Roger and Ruth shopped and got us the best coverage for our Home, Auto, Travel Trailer and Watercraft. They are always there when I need them. Whole family has been with them for 15 years after finally getting tired of being ripped by State Farm.

Tr
Review №13

Always Friendly and helpful. Way better than sitting on hold with your insurance company and they can always find you competitive rates.

He
Review №14

Excellent service as always from Roger and Ruth. As a small business owner I can’t tell you how helpful it is to have them always available to explain everything to me and get the best value for my dollar. I really appreciate them both and they are lovely people.

Jo
Review №15

The is by far the best service I have ever received, this company is both professional and responsive in the highest quality. Mr. Haines is the best Agnet ever!!!

Da
Review №16

Highly trained staff, very professional and friendly.

Ar
Review №17

I have been a customer of Texans Choice Insurance Agency for over 15 years. Roger and Ruth are the best in the business and I wouldnt trust my insurance needs to anyone else. They are the most professional and responsive agents Ive ever worked with and the quality and value they provide are unmatched. Love those guys!

Ju
Review №18

I always have outstanding customer service. Ruth is so amazing she always goes above and beyond to make sure what I need is handled fast and accurate. Roger also is an amazing person. Outstanding people person and always makes sure what ever is needed is handled accurately and fast. You will always get the best quote in whatever policy your seeking. I highly recommend them.

Ca
Review №19

I have been getting my insurance through Roger at Texans Choice for a decade. The service is unbeatable, he takes time to explain the different features and coverages of the insurances policies and answer any questions I have. There is also the convenience of having his office search all the different insurance providers for the best price, saving me time and money! I cant imagine going through anyone else to get insurance coverage. I recommend Texans Choice to everyone I know!

La
Review №20

Hands down, best insurance agency Ive ever been with!! Roger is awesome and will take the time to actually get to know his clients. He will go above and beyond! Ruth is great and will also go above and beyond to ensure you are satisfied and had all your questions answered!

lo
Review №21

We have been doing business with Roger for over 10 years. We have multiple rental properties so having the right agent is very important You need someone you can Trust and who is looking out for you; not for themselves. Roger is that agent. He returns calls ; will give you his time and will answer your questions. He is like family to us ; not just out agent. We highly recommend Roger ; even if you have an agent; I suggest yiou call Roger and see if he can help you and save you some money; thank you Roger; we appreciate all you have done for us through the years and we will continue to do business with you; Roger uses the Golden Rule; which we appreciate. He is honest ; has integrity and is very knowledgeable; thank you Roger and God bless you! Mr. V. & Mrs V

Sh
Review №22

Ive used Texasns Choice Insurance for quite some time now for my auto policy and brought my home policy over to Roger as well after several years of being only auto.The good: Roger is very knowledgeable and will always shop for you to be sure that you have great coverage at the most affordable rate/premium you can get for that level of coverage.The bad: Roger can sometimes be hard to reach. However, I keep in the back of my mind that Im not his only customer and I deal with it. However, Ive had to remind him a few times of my calls or why I called. Thats primarily the reason for the 4 stars vs 5.However, since Ive been using him for my insurance, hes also brought on Ruth. Shes great to speak with, courteous, professional, and has really grown into the role from when I first spoke with her.

As
Review №23

Roger has been my insurance agent for YEARS and is amazing. Always takes the time to explain my rates, answer any questions I have and is insanely knowledgeable and professional. Even when my rates go up because of changes to the rating system, I wouldn’t leave. Texans Choice is amazing!!!

J
Review №24

Best insurance agency around! Roger & Ruth go above and beyond to make sure you and your family are taken care of. They will research and fight on your behave for anything and everything. You are family with this agency.

Ro
Review №25

Roger and Ruth are amazing they have been servicing and helping with my auto and home insurance for over 5 years. Roger is very knowledgeable and available to help anytime or day. I recommend Texan’s Choice to all my family and friends.

G
Review №26

Great service and incredible team. I would highly recommend! They really look out for you.

Di
Review №27

Roger Haines has handled all of our insurance needs for over twenty years.I feel like he is a member of our family. I can call him day or night, and he is always attentive, and thorough. He answers my questions, and gets back to me right away. I highly recommend Texans Choice Insurance.

Ma
Review №28

They are reasonable insurance company and the crew will not beable to hood wink us. The agents arefriendly and consummate professionals! ! Mary Katherine Hillman-Fields Chief Master Sergeant

Cy
Review №29

Texans Choice Insurance Agency has been more than helpful, answering all my questions, and by giving me quotes from multiple insurance companies. Mr. Roger Haines has been so good about making suggestions regarding my various options to ensure I am adequately covered but not overly covered for my insurance needs.

St
Review №30

Roger and Ruth always go beyond my expectations when I call. Its a pleasure dealing with them every time I need their help or some information on my policy. I cant thank them enough for all that they do!

So
Review №31

Roger excellent service, well knowledgeable, and always willing to help you. He has helped me find the best rates in house and car insurance and have been satisfied with his work.

gr
Review №32

Roger has been my agent for several years and I have been very satisfied with his service. I would and have recommended his company to family and friends.

La
Review №33

Roger with Texans Choice, insures both my business, and my home on the beach, in Port Aransas, TX.Hurricane Harvey, a CAT 4 Hurricane, destroyed Port Aransas in August 2017. I am still seeing and hearing the horrible stories about insurance companies, from my neighbors, friends, and fellow business owners, who are STILL waiting for Payment- after 2 yrs?!!!I received full payment for damages, prompt, and without issue, and I received a personal call, literally, when I was driving to evacuate with my dogs, to personally reassure me that my home was covered for any loss and that I need not worry, that the only irreplaceable things were with me in that car. I will never forget that call. I wouldn’t trust anyone else to insure my home in the beach, or my business, as a business owner. The professionalism, and personal touch makes Texans Choice stand out and way above all others .

Th
Review №34

Excellent customer Service! Roger Haines went above and beyond! I’m a very happy and satisfied customer!

Na
Review №35

Great service and saved me money on my car insurance. Highly recommended

Ge
Review №36

I highly recommend Ruth and Roger they are overall amazing very polite and respectful and helpful with my auto needs!!

Ru
Review №37

Ruth and Roger are awesome they listen to all my insurance needs they are the best very happy with all Their hard work

Da
Review №38

Texas choice insurance agency is awesome!! they have had my business going on about 3 1/2 years and I can say it was one of my best decision, Roger Haines & ruth coronado are always very helpful answering any questions or concerns about my insurance policy,

Re
Review №39

Excellent customer service and always available day and night. Highly recommend.

Se
Review №40

Highly recommend.. Roger was great, he was such a big help to me!

Ni
Review №41

Agent Roger Haines is very helpful and goes out of his way to help

Ma
Review №42

Ruth is great and very patient with all my questions.

An
Review №43

Bad service, I needed a very special quote and they told me they would get it for me in a week or less and after two months they told me they can’t help. The worst part is that I was very patient but the staff told me every time I called to ask that they will call me back with some info and never got a call! Not even once.

Information
27 Photos
43 Comments
4.8 Rating
  • Address:13409 NW Military Hwy #308, San Antonio, TX 78231, United States
  • Site:https://www.texanschoice.com/
  • Phone:+1 210-492-7000
Categories
  • Auto insurance agency
  • Home insurance agency
  • Insurance agency
  • Insurance company
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–5:30pm
  • Friday:10am–2pm
  • Saturday:Closed
  • Sunday:9am–6pm
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