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A-MAX Auto Insurance
8380 Marbach Rd, San Antonio, TX 78227, United States
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La
Review №1

I have 3 vehicles on my policy called to remove one and they charge $25 dollars which I paid immediately just to be told I was only saving $5 on my policy. My truck is being worked on so thought I would save $. I asked to cancel and leave the vehicle on and they said too late. Didnt offer solution or say anything. I will definitely be changing to a different insurance carrier.

Na
Review №2

Would love to thank Ms. Claudia Sanchez for taking the time to get me well understood in everything I was paying for.

Ro
Review №3

Had to inquire about a call I received and I left a tad skeptical

AN
Review №4

My aunt works there she always gives customers low prices

Ol
Review №5

My husband has an oldie car and got a good price on insurance.

Al
Review №6

I’ve been insured with AMAX for a few years and after a few months of being off my policy I called to get coverage, once again the customer service at this location was exceptional. Joanna was so helpful and made the process of getting covered again so quick and simple, I was off the phone and insured again in under 15 minutes and the price for the policy is AMAZING! Thank you so much for yalls help and I will definitely keep referring family and friends to you guys!

Mi
Review №7

They closed before the time they were supposed to and the lady just ignored me like I wasnt there, zero attempt to acknowledge a paying customer especially when they closed early. I get it you want to go home but Very poor customer service today.

Ke
Review №8

Corina has been just amazing. She has gone above and beyond to make sure we were able to get affordable insurance coverage for both of our vehicles under full coverage. We just purchased a new vehicle and she found us another company through amax that would fit our needs and our budget. Thanks AMAX for being amazing! So glad we have you guys. :-)

Al
Review №9

As first time car buyers for my husband and I, we were given all these amounts from different insurance companies kinda scaring us off thinking if we made the right decision In purchasing a new vehicle. We were referred to Amax, and Corina helped us out. She is amazing! She explains everything very thoroughly and found us the best rate possible. Her customer service is wonderful. She was such a great help and we are very appreciative of her. Go Amax!!

Fr
Review №10

Great burgers, service was a two star, only outside sitting they have regular fans only.

Al
Review №11

Amazing 😉

AN
Review №12

Excellent customer service.. Fast quotes, affordable, agents approach business with great social skills an professionalism.... Thank u Andrea ..💯🙏

su
Review №13

Great service the employees are always nice

Al
Review №14

Great customer service. Corina explained everything thoroughly and she is very knowledgeable of the insurance processes and the products..

Le
Review №15

Do not go to this place. If I could give them a 0 star rating I would. I’ve been a customer for over a year and never really had issue until recently. I called to make my basic monthly payment like normal. Corina from this store took my payment then called me back 15 to 20 min later telling me she misread the screen and the payment she took was for my reinstatement and I still owed $66 dollars. I had asked her if I do make that payment before the end of the 2 weeks if I would have to pay anything else and she told me no that I wouldn’t have to pay until April and that she would make a note saying that was all I owed. Understand, makes sense. I called today to make the $66 dollars to keep my insurance and Corina decidedes to tell me that I owe $66 dollars to renew my insurance but that I would have to pay another $78 dollars in the next 3 days in order to keep till my car insured. How does it go from $66 to $144. Corina told me that if I didn’t want to pay it I can just cancel it. I asked Corina for the corporate office number and she decides to give me a number that sends me to the nearest retail store, not the corporate office. I ended up talking with the amax on Rigsby and Kendall was such a blessing. She help me find the problem and fix it. I will now be doing my business with Kendall and her store on Rigsby.

Th
Review №16

Great customer service

Ro
Review №17

Good people find the best deals

El
Review №18

Ok

Ty
Review №19

Went in to get insurance, homegirl Corina got my insurance situated now I’m on the road driving decent. Thanks for the policy as soon as somebody hits me I’m getting paid 💰 y’all need to smack her line to get that insurance ASAP... fr fr

Ma
Review №20

Ashley - agent was super helpful. Saved me some money for today and in the future. Having application fee waived this weekend. Check them out. I always go to this location. See Mike as well, great guy.

Ga
Review №21

Our friend MIKE at A-MAX was able to give me the best deal I could find in San Antonio for my vehicle! Very helpful & friendly, also convenient and fast.. I was able to get my insurance without hassle.. thank you Mike!!!

Sy
Review №22

Is the best insurance I had ever had. Good rates, awesome cuties.Customer service is the best in town. Specially Stephanie Palacios, she always goes beyond to make sure we are satisfy with our rates!Always helpful and with a smile.

Ma
Review №23

There easy to understand and they fine you the best Quito.

Ba
Review №24

I came into this amax and it was so clean, and the service mike provided my family was excellent. Juan was also very friendly when he offered us fresh coffee while we waited. This place was very friendly and the excellent staff helped to get me the best quote at save me money. Thank you mike and juan for being so top notch with customer service.

JV
Review №25

In the beginning of our policy, Ingrid advised to me that my monthly payment would be at a reasonable price. We were happy with our monthly payment until I received a bill in the mail. Our monthly payment increased sky high. She was not honest with us and advised that I should take my business elsewhere if I didnt like the price. So that is what I did. Very unprofessional and I will not recommend A MAX to no one.

Lo
Review №26

Mike is Helpful, friendly he will find what you need prices are great. I will keep sending them Coustomers.

Te
Review №27

Our Experience with A max was great Corina was great help with explain everything even tho she just started she great best of love sweetie with AMEX😌

Ro
Review №28

Ashly was the best and helped me and my husband with finding the lowest rate! Marbach is one of the best offices I have visited and I am very pleased.

Va
Review №29

Corina has an absolute horrible sence of communication and customer service.

Be
Review №30

The guy helping us named Mike was very fast and friendly and helped me to understand my policy and figure out what was best for my vehicle

Me
Review №31

5They are affordable but they didnt accept defensive driving which is a bummer.

Ro
Review №32

The ladies and guys at the marbach location is very helpful and the ladies are very beautiful that is why I go in and make my payment sorry guys I dont go that way but no matter what they always help me out to understand my bill no matter how many customers they have waiting I really like the service keep up the good work.

Lu
Review №33

Awesome place as soon as I walked in mike greeted me with a smile and johana worked hard to get me the best quote I definitely will recommend this place to all my friends and family.

St
Review №34

Amax is the best freaking insurance place ever! the customer service is awesome! The agents work very hard and give 110% ! I DEFFINETLY recommend this place to everyone!

ga
Review №35

Great Customer Service, professional and patient.Mike was a great help!

Me
Review №36

The Amax on marbach is the best!! The best customer service.very patient in explaining my policy answering my questions..love how Im given best quote.always feel welcome whether full house or if Im the only patron..I love my amax!!!!!

H
Review №37

Theyre good

sm
Review №38

I have had this insurance for a few years now , its pretty legit ! Have full coverage and low payments . I always go to same person Stephanie who has great customer service and found me a good price ! Check them out if your looking for Good insurance hit up my girl Stephanie shell take care of you !

Pa
Review №39

Good people quick service

Ho
Review №40

BEST CANDY IVE EVER HAD!!!!! MARBACH AMAX HAS THE BEST CANDY! TRY THE PINEAPPLE!!!

Cl
Review №41

Geneva was quick to help us with our insurance needs!

Ma
Review №42

Samantha really helped me out and they have 8 companies thats associated with them.Thanx

MF
Review №43

Amazing experience quick and helpful. I would always recommend this location.

A
Review №44

This insurance company made the mistake of getting my VIN number and type in one number wrong so they expect me the customer to pay 35 dollars to change it they cant even admit that they were wrong

Tr
Review №45

Fast and efficient.

Fa
Review №46

The best prices in the city

Ir
Review №47

They are great!

ef
Review №48

No good

El
Review №49

I always make the payments in this place and all the employees have always treated me excellently.

Is
Review №50

Excellent attention thanks Corina

ツT
Review №51

Very good service Miss Andrea went out of her way to find me a good price in an insurance Thank you very much Andrea

Zo
Review №52

Excellent attention

Ta
Review №53

Super easy to take out safely, they help you with the price, they do their best to make sure you leave very good service, thank you !!!

Al
Review №54

Very good insurance ...... Johana was very kind and helped me choose the best insurance !!!

Al
Review №55

Very courteous and the staff helped me in the best insurance

Ma
Review №56

Very expensive😠

Information
4 Photos
56 Comments
4.3 Rating
  • Address:8380 Marbach Rd, San Antonio, TX 78227, United States
  • Site:https://www.amaxinsurance.com/
  • Phone:+1 210-670-1212
Categories
  • Auto insurance agency
  • Insurance agency
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:9am–7pm
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