From move in until the last day being at Prado was amazing experience. Move out day was smooth as well. However, once moved out I got a $120 charge for carpet and for touch up paint on the wall. However, the carpet and wall were spotless. They even sent me the photos they looked at to charge me for the cleaning. Being charged $120 to clean a carpet that is already clean makes no sense. I made sure to vacuum before leaving as shown in the picture Prado sent me in their email. I would think twice about moving in here unless you want to be charged outrageous cleaning fees even though it’s already cleaned up.

Do not rent here. They will add outstanding balances to your account even when you have proof of your room being in the same condition as when you moved in. Hallways are poorly maintained and they refuse to honor their contract policies. There are way better apartments on UTSA boulevard.

Honestly everything was fine until I got charged $988 for turning my keys in 30 minutes late. I would highly suggest looking for other apartments near campus who arent money hungry and targeting college students. The negative reviews you are reading are true. People are not exaggerating this place is awful!

I lived here for 3 years of my college life, everything was great until my junior year but that was mainly due to the roommates I was paired with. But let me explain, when I moved in 2018 our TV was broken because the previous tenants shot it with a BB gun and stole the replacement TV, then my room had huge stains on the carpet and was not replaced because “ I moved in too soon for it to be replaced”, but I just dealt with it and kept it clean for as long as I lived there. Now in 2021 while I am moving out I am being charged for a carpet replacement and cleaning for a mess I never caused! To add insult to injury I was notified that management lost my condition form and now I have to pay for their inability to keep up with form. This place was great until it wasn’t.

Very nice staff to communicate with and also great helpers with my leasing process!!! would 100% recommend people to get in contact with them for any help necessary.

WORST PLACE TO LIVE!The only reason this place deserves any stars is due to the staff, when around, location, and events put on by the complex.How this complex has more than 2 stars I am unsure of. In the 5 months that I lived here I was astounded as to how much I was inconvenienced. While I was a resident here, my car was towed after hours and I was locked out of my apartment for two hours due to the lock being broken.After being towed, without being notified I was highly aggravated. I was towed due to a misunderstanding on my part, but I did not realize that until it was too late. To get my car back I had to travel 30 minutes past 10 pm and proceed to pay $300 to get my car back. The only way that I found out that my car had been towed was by calling the police. This incident alone would cause me to never advise someone to live here.Two months after having my car towed I had to sit outside of my apartment to wait for the locked to be fixed for two hours , from 8:30 pm to 10:30 pm. After calling prados two phone numbers at least 6 times, calling the police once, and writing a maintenance request someone finally showed up. The maintenance man practically blamed me and my roommates for not telling him that the lock was low on battery, even though we were never informed of what it would look like when dead, nor that it could be dead. I later emailed the manager of the complex, who had zero sympathy for my roommate, my dog, and I.Please do not live here.

The apartment is nice and it’s close to campus however the staff at the appointment will say anything to get you to sign the lease. They told my friend that the buses were still running to campus, and they’re weren’t. And they told us that we couldn’t sign for four people a move down to three because it would be a whole legal process , and we later found out that it wasn’t that difficult and we would just have to sign a different lease. A simple process.

Terrible place to live. Walls are thin, trash is left everywhere. 2 out of 4 of my roommates cars were broken into, in the garage! Nothing was done for them. Everything provided in the rooms breaks with use. Only pro here is the location and maintenance.

I’ve lived here since January 2021 and I’ve loved it! The staff is very nice and helpful. There are always constant events that are very interactive with the residents here. Location is perfect; right across from UTSA and next to The Block, which is pretty cool. Love living here at Prado!

Prado has been a great place to stay while going to UTSA. Apartments are clean, staff is friendly, and any maintenance issue I have had has been resolved quickly. I blindly moved here from another state and I am so happy Prado matches their online presence. 10/10 would recommend.

I already feel like Im at home with Prado, even though Im not moving there until August. The staff has been great at answering all my questions and helping me through the application process. All the residents are also students at UTSA, which allows me to meet a lot of new people and that is something I am really looking forward to.

Great student living right by campus. The gym has peloton bikes as well as some heavy lifting equipment. Common areas are kept clean and I never had an issue at this complex. The one bedrooms are a nice size and perfect for my time on campus.

Prado student living is the best apartment complex by UTSA. The apartments are really nice. Staff is always super friendly and helpful. Gym is well maintained and has great equipment to be able to get a full workout.

They didn’t have open availability for males, but the staff is so nice. Yesenia gave us the tour and was amazing!

The paperwork process was more than an easy breeze, the staff and the leasing manager are very quick with responding to any need that you have.

The overall staff, scenery and atmosphere of Prado has made my choosing between this apartment complex in comparison to others, to such an easy decision! I recently just signed a lease at Prado Student Living, and let me just say that the staff was honest & helpful when it came to choosing my first apartment. When I ran into an issue, Miguel quickly resolved and made ammends with the situation. As a first time UTSA Freshman, I look foward to being adjacent to campus! In addition to knowing that I will be abdiding at a top-notch, secure and yet lavish environment.

The area is nice and has stuff to do, but management is terrible. Maintenance takes almost a whole week to finish a service request. The management is young and unprofessional how they go about violations. Do not have people over because people will complain over and over again. Walls are thin so obviously any noise will get through. They basically just milking money out of you with little fees. There are way better options on the boulevard than this establishment.

Lived here for a year, if I could rate 0 stars I would. Too expensive for a lazy management team. What I hated the most was the random fire alarms going off every other month.

The staff at Prado Student Living in San Antonio are top notch! They were so very helpful when we were in the process of securing a lease for my daughter. My daughter moved in last weekend and immediately had roommate issues. I contacted the office and Miguel Gonzalez was very responsive and had a new unit for her to move into within 24 hours. I feel really good about my daughter living at Prado Student Living. Thank you Mr. Gonzalez and staff!

My son has lived in Prado for a year now, and going on his second year. They have been great with him and myself. When we have had and issue they have helped in resolving it quickly. I know they paint and renovate often but we get an email and a text to let us know. He has been satisfied to be living there it being so close to the campus. We have gone to visit him and I have been there plenty of times and I have always felt welcomed by the staff. They often change managers but that is because they finish school and/or move on. Prado is a great place if you are looking for a place for you new UTSA student.

Best apartments for UTSA students. Just signed on for my 3rd year! Cant wait.

The property manager Miguel was AWESOME during the application process, explaining everything in great detail, being open and honest about all pricing and potential fees and how to avoid them.Was great at matching my daughter with a roommate she’d work well with.I’m thrilled we picked Prado

These are one of the better student living-nice parking garage, walking distance to campus/shuttles, hella food trucks, the block bar, coffee shop, all within a walks distance. But what makes living here amazing is the office staff. I usually have problems with apartment leasing offices but these people want nothing more than to make your life easy. 10/10

Prado was a fantastic place for my daughter. Office staff was always helpful and friendly. I would highly recommend Prado. The few tiny maintenance issues were resolved almost immediately upon communicating with staff. Very happy with our experience.

I have had a wonderful experience here at Prado thus far! The staff is amazing and the people here are so friendly. The apartments are spacious and the rooms a big! The events they host here and effort they put in to them is so amazing because you can tell when something comes together they enjoy seeing all of the residents happy.

I have lived at several student living apartments around UTSA while attending, and can say Prado is the most comfortable and stylish apartments! My apartment is fully furnished and including a queen sized bed. I love it. To top it off, I can either watch HBO on the free 50 TV in my living room, or catch a Spurs game in the beautiful clubhouse. If you are looking for a great place to stay at UTSA, these guys are who you want stop by and see!

Best student housing in all of Texas! Staff is super helpful when going through the process of finding the best living space, rates are very low and a beautiful place to live. Overall, best student housing I have ever experienced! 5/5.

Prado should definitly be your top choice. To begin ,the apartments themselves are pretty spacious. They have a walk in closet, a beautiful marble island, the patio is huge, and to top it all off it is furnished and includes a washer and dryer. They have a small, but nice work out room and the study rooms offer a great environment. The lobby is super cute and stylish, usually quiet so it could also be a great place to sit and read. The staff are friendly and always willing to help. I definitely recommend living at Prado.

Pleased to strongly recommend Prado Student Living to any parent looking for a safe, well built, and maintained apartment for their UTSA bound student. My step daughter has happily resided at Prado since it was first open for occupancy. Moreover, she enjoys all the amenities Prado has to offer, and its close proximity to the UTSA campus. Any other choice for residence would most likely be the wrong one.5-Star w/out reservations or regrets!!

Beautiful apartment, great area and amazing staff! Being so close to UTSA, helps the commute so much easier! Apartments are amazing size and good space, not little. The staff are so incredibly helpful with any and all questions. Although, I have not had any problems in my apartment, I know they would get it fixed immediately.

Have throughly enjoyed my time here. I have been here roughly 5 years now....Dont Judge Me! The staff have always been great from maintenance to front desk personnel (Miguel and Monica) to name a few. . They always have fresh coffee for ya boy in the morning consistently. I renewed for one more year already. Love IT!

Absolutely terrible apartment complex. I was visiting from out of state to take a tour of this complex to rent as I am moving down later in the year. The staff was incredibly rude and acted like they didnt want me there. The hallways were incredibly dirty, filled with random debris and funky odors. On top of everything in my short visit to the complex, which lasted just over an hour, they towed my car. It cost me over 300$ to get my car out of impound from their extremely sketchy towing service, and then management wouldnt even return my calls after wrongfully towing my car. Place should be shut down for bad practice and health violations.

This place has everything. They have a barbershop, cafe, food trucks, and a gas station across the street. Its all extremely convenient. The apartments are great, as well. The rooms are spacious and the kitchen even has an island. Definitely a great place to live

Please, don’t stay at Prado! This place is the worst, under any management (which changes frequently). For the past months they have “renovating” the hallways, which included repainting walls, floors, front doors. They attempt to warn residents about the areas that we need to be cautious about, but they do a terrible job. I multiple times walked a few steps through a painted hallway floor, and didn’t realize they painted it. I have seen dogs get their feet stained from the paint. I stained multiple items of clothing, but pressing against the door, I didn’t know was painted. The management is not helpful, and they don’t care about existing residents.

When I initially moved in I had multiple issues with the unit itself, however, the maintenance was very helpful and fixed everything quickly. Overall it’s been a good experience although if your balcony faces the gas station and food park, the lights and noise take time to get used to.

Was amazing to live at…two years ago. Went downhill from there. They care more about throwing “amazing” pool parties than picking up dog dookie from the hallways, so it just lingers there for weeks.They don’t notify residents about major renovations until literally the night before, then get upset when they have to redo some parts of the building. How about y’all have actual people run the place instead of Becky from ADPi? Glad I moved out!

Absolutely terrible apartment complex, I was visiting a friend and I parked in the visitor around 11pm in the section of visitor parking and I got tow, I ask the apartment complex and they couldnt help me

Ever since I moved in, I have not had a single day when I regretted signing my lease at Prado. Maintenance requests are processed immediately and they fix whatever needs to be fixed as soon as possible, the staff is always nice and helpful, and in general the management goes above and beyond with everything. I enjoy living here because I am close to school, the apartment complex is absolutely safe which is rare around UTSA, and I have everything around me that I need, including study rooms, a gym, the Block, and it really is just a short walk away from campus. 10/10 would recommend.

Prado is a good student living complex. Lived here for 3 years and no real complaints.When you sign up for student living you know what you’re getting yourself into (Late night noise, Messy common areas, dumb policies, etc...) that being said, Prado is the best student living complex.Nicest stuff by far compared to the other student living complexes. If you don’t want to deal with the negatives consider somewhere else that’s not student living.All in all Prado is one of the best places you can live without getting a normal apartment/leasing a house.

I spent my freshman year of college at Prado Student Living. I heard from many of my friends that this was the best apartment complex to stay at. I had very high expectations coming into my stay, and needless to say they were exceeded. The staff here is impeccable in every aspect of management. From mail service to maintenance, they outperformed their competitors. They even impressed my parents due to the affordable cost of living and amenities. If anyone is trying to stay at an apartment close to UTSA, this is the place to stay.

I wish I could give a 0 Star. I have never seen such horrible apartment conditions. Water constantly running, it is so dirty that your shoes literally become black after a walk from your car to the hallway, the staff is not helpful at all and if you have concerns or questions you are guaranteed to not get a response. They have no idea how to clean or manage cleaning my apartment was so disgusting when I walked in the door my parents were mortified by the disgust. There was trash everywhere, drug paraphernalia, the carpets are absolutely disgusting, and also used alcohol bottles everywhere. I cannot express enough my advice to not live here. They also have several issues with parking and have no idea the difference between reserved and not reserved, either way you’ll probably have a chance of getting towed. In addition, there is barely hot water and the water constantly runs. The day I moved in two of my roommates moved out. Luckily I was able to move out after two weeks when I found a much better place to live. Some other issues were the gate clicker not working ever, the door lock had so many problems you can barely even get into your apartment. Overall there are just no words to describe the pitiful conditions of the Prado, I am very happy now living elsewhere.

Ive been a resident for 3 years now, going back to the construction days, Its been amazing to see the placed finished and bustling. The maintenance guys are beyond cool and are quick to fix anything (I probably owe those guys a beer or two), Management is really understanding and is helpful with literally EVERYTHING. The furniture is great and TV programming is great enough to where youre never bored. Weight room is one of the best of all the student living complexes, and youll thank Jesus, Mary and Joseph you signed with Prado next time it HAILS! For real saved me 2,000$ in car repairs by having a garage to park in. Self Locking doors make sure random sketchy people dont roam around too freely, and I get to walk to the Rec to catch a workout or i can walk to the bus route to catch a quick ride to class. Would definitely resign if i wasnt graduating this semester!

I subleased a room from January to July 2020 two days ago. one of the office worker told me your January rent is paid by previous renter and come jan 1th to pick up your key. I went office today and Miguel told me that the jan rent is not paid. I said your coworker told me that your jan rent is paid. Miguel did not call his coworker and ask why she misguided me. then we argued and he told me to leave ans also called security to kick me out even if the person who subleased to me wanted to pay the rent. in addition, he threatened me that I can not rent a room and he would cancel my sublease.

Let me start of by saying...DO NOT SIGN A LEASE HERE UNDER ANY CIRCUMSTANCES. This place is run by students who just parrot what the one adult in charge of the place tells them. I signed my lease for this year because I was told that my rent would go up significantly if I waited. Come to find out from my roommates that they waited until a month before their leases ended and their rent got reduced! They got a price reduction because there was a special that if 3 students in the apartment resigned their leases their rent would go down, and they were told that I had already resigned and we would all 3 get the deal. I go down to talk to Hana and she refuses to give me the deal because I didnt sign during the special, even though my roommates would not have gotten the discount without me! Prado operates using sneaky tactics and I strongly recommend you live anywhere else. Not to mention everything in the apartments is always breaking and it takes a few days and calls for maintenance to show up. The halls are littered with trash and broken glass and covered in dog poop and pee. This place could not be further from luxury student living. I regret not listening to the bad reviews that were posted before I signed my first lease. Please if you are reading this and want to move here do yourself a solid and DONT. They prey on inexperienced college students who dont know any better. I have learned my lesson and WILL NOT BE SIGNING AGAIN.

Materials were cheap and they have outrageously priced fines for all kinds of things. Trash service is unreliable. Management proved next to useless in solving any problems I had. The only redeemable quality about the overpriced luxury living Prado is supposed to provide is the maintenance staff. They solve problems relatively quickly and are really friendly. There are many alternatives to Prado and almost all of them should be heavily considered

I lived here my last year of college it was nice. After my lease ended they charged me 625 dollars for damages. A pet fee for a non existent pet. Carpet damages when the carpet was already messed up when I moved in. I took pictures and uploaded everything to their website when I moved in. No responses to any disputes. What a joke of a management system. Take pictures of EVERYTHING.

By far the best UTSA student living. Hana is extremely helpful made the signing and move in process a breeze (ask for her if youre looking to sign a lease). Rooms were very clean and well-maintained upon move in!

Prado is the best kept apartment complex around UTSA. Its really clean and it has a lot of amenities like study rooms and a nice pool. Its located right across from campus so you can walk to campus. Parking is in a garage so you dont have to worry about hail damage and stuff like that. Plus theres a coffee shop and a pita pit right next to prado. The people that work there are super nice and they always try their best to help you.

The towing vendors this organization partners with stole my car from their parking lot. As someone who supports local business this is disappointing that the complex partners with vendors like this. It now makes me hesitant to go support local retail business. I was told by complex manager I should have spoke to them first to resolve the situation. I did, and nothing happened. I was told I need to pay to get my car back.I was legally parked in a retail space and the tow company towed my vehicle. They claimed that they had photos of me wearing a blue hoodie leaving my car.In fact I was wearing grey. I have location time stamps of my physical location, security footage of me going into retail, receipts from retail and photos of my vehicle parked correctly during retail hours.Showed the evidence of all that and they continued to tell me I changed my clothes insisting I lied. Cannot believe this situation and cannot believe they wanted me to pay.At the end of the day they said told me they got the wrong person and they messed up. Thank you for making me freak out because I couldn’t find my car, for wasting my time, and for insisting I was lying when I had complete evidence of my whereabouts and my property.

This is scam place for young college and innocent student. All of young friends, you have to take care and watch out. I was the one of victim scam, since I didn’t sign any contract or live in this place. I’m not a student too. Last month Jan-17, I came to San Antonio to help my young sister friend for moving out her personal stuff and check for the cancel contract fee since her visa had some troubles and issues, she couldn’t come to US anymore. This things I already told and explained with the Leasing Manager- his name Dylan Castro, he wanted to trap and game me like guarantor, I told him that I was the sister friend for emergency contact in US only and mentioned I didn’t sign any contract with this apt or cosign anything with her (as knew she was over 21) and I’m not her guarantor, just friend. I told him I came to help her move out and she agreed to make payment for cancel the contract include everything. Then he calculated and came up with the number $1400 for cancel the contract with everything, she agreed to make payment, and we did for the transaction payment at that time. Before leaving, I also reminded him please don’t bother me anymore because I didn’t want to involve this things. He said everything alright. Now, Feb-17, their finance dept. / bookkeeper – her name: Hana Thai contact me - and asked me had to pay back for the cleaning apt, painting room and replace mirror. What do you think when you do business with someone? Then trapped the others (like your friend or your relatives) to pay back the things that not involve. Is this a scam or fraud business/company? I don’t know why those people try to scam me for the money, that’s totally unbelievable.The importance things that I want to let all young and innocent college students (local and international) had to be careful when to make decisions rent this apartment since this place is so dirty, small and the rent too expensive. At the time moving out last month, on the phoned from oversea I also told young sis friend why she rented and lived in the dirty room and place. She said they told her that the only room they had. They didn’t clean since beginning when she moved in. Is this a scam why they treated the young and innocent student like this, then they tried to scam me to ask me pay for cleaning, painting and mirror replace that all happened before. I’m out of this things and didn’t involve any business or rent to this place. This is fraud and scam to me for money.

Other than the Shell gas station next door, The Block, Well-Blended Barbershop, Indy Cafe and the parking garage, These Apartments Are ok...1.Hallways are dirty.2. Cant see the Parking lines at the garage cause theyre faded.3. The Walls inside the apartment are painted white so every time you touch it you get them dirty.4. Walls are really thin... you will hear everything your neighbors do... EVERYTHING!5. No Fire Extinguisher inside the apartment.6. The pool was alright but if you get a pool view balcony youll get charged.7. Management was sometimes cooperative but not so much.8. Some of the staff were nice.9. Security doesnt do much.10. You may get your car towed for no reason. (Happened to me Even though I was parked on the correct spot)11. The Gym and study rooms come really handy.12. Hallways smell horrible sometimes because the trash piles up... specially during weekend.13. It has a really good location.14. Id recommend them but they have to chill with the prices because the living spaces arent that great.15. Smoke detectors are really sensitive. Youll hear when any of the alarms go off anywhere thanks to the thin walls.Its an alright place to live. But maybe for your senior year... if you have money and youre done with all the difficult classes.*Hint* If you lease at Prado, whenever you go pay rent, ask to see your light bill. Make sure you dont get charged for no damn reason. And make sure you ask for a receipt when you pay rent.

Good student living granite countertops, large rooms. Usually noisy at night. Close to campus and food. Does not have a shuttle service to school so you have to walk across 2 busy roads. Management is good and will take care of you well if there happens to be any issues. I had a few issues but were all resolved quickly.

Basically they Lie Lie and Lie.Nothing is finished and they keep saying next month the elevator will be done and next month the pool will be done and next month the gym. Paying full price for NO amenities. Everyday have to walk 4 flights of stairs and thats not easy with a bunch of groceries. The staff never knows anything and are very unorganized. They are trying so hard to make the place outside look nice (grass and trees) rather than fixing the elevator for their existing residents. When you want to get a lower rate they say oh well you can opt out of your lease. Only reason I know people wont opt out because they dont want to take all their crap up and down the stairs again to move. This place has so much potential, but they are not there yet. I would wait until the apartments are completely finish to consider signing a lease. Dont fall into their web of lies.

They have a bed bug infestation ,& had the audacity to try to make me pay for the treatment. Then they told me to sleep on my bed for 8 days until the pest control people came, because it was only “baby bed bugs & they can’t do any harm” or even better, i should sleep on the couch. like i’m not paying almost $700 to sleep on a couch. Lol and their whole staff is filled with clowns. literally. Plus their pathological liars. Just save your coins and move somewhere else.

Wasted my time. Would not reccomend.

Prado is awesome. Their staff is very friendly and willing to help out. Prado has everything you need all in one spot. Couldnt say better things about this establishment.

Such a nice establishment! Everything inside is so modern and updated. The staff is wonderful and very attentive to any problems that come up. Definitely my #1 choice!

This will be my third year resigning with Prado. Love the place! Havent had any problems and the staff is extremely helpful. With it being one of the newer apartment complexs, you dont have to worry about anything breaking on you! The work out room is 24hours and has everything you need to get a good pump.

If I could, I would give this place negative stars. I got this place because I was on time constraint and had no time to purchase furniture. This place is furnished. Beginning day one they have done nothing but lie to me about everything. When I moved in they said the elevators would be done next week. It took them 3 months to fix the elevators. A week after I moved in, they towed my car although I was parked in THE CORRECT SPOT AND HAD MY PARKING PERMIT ON MY CAR. I never got an apology from the management. All they said was, some of our towers are not so smart. Every month they keep sending me a bill saying I owe a balance. Every month I call them and ask them what Im paying for. Every month they say theyre not sure and ask if I ever got locked out. I never got locked out. I am a responsible person. The manager or the assistant manager who ever she is needs to be fired. She hung up the phone on me twice when I was trying to clear this out with her. There are other better student living on UTSA blvd. This place looks great from the outside but its a hell to live in. They had an on going fire alarm for 40 mins the other night at 3 am. Avoid if you can. Dont give this place business.

If I could give this place 0 stars I would. I lived here for two years and every single staff member I have interacted with has been extremely rude. Every employee acts very pretentious like they’re better than everyone else. On top of that, the apartments are very expensive. Granted it’s one of the nicer student apartments, it’s just not worth the money to me. I would never recommend this place to anyone.

This is probably one of the nicest apartment complexes in the UTSA area, the pool is to die for, and the rooms are big and spacious with lots of room to live. One of my friends lives at this apartment complex and I am planning to live here next fall the restaurants next door are awesome and are fairly priced.

Ive been calling many student living apartment complexes to obtain information on floor plans and prices and Im VERY pleased with the customer service I was provided from Prado. The young girl I spoke to answered every question and I had and was really kind and energetic.

Girl at the desk with the messy bun is rude. Asked a simple request and she swings the computer away from me and stomps away to get the manager. But what do you expect when a place is run by college students right? Lol I honestly never write reviews, I think they are stupid and I usually can keep my opinion to myself. But every student living has been hell. Don’t move into any of them. Unless you posses a high tolerance for rude children who give attitude the second they have to actually get up and work.

This review will be very detailed and probably the best review of this place on here…I will begin with the rooms. The rooms are very nice and do make you feel at home. However, the walls are paper thin, so if you enjoy listening in on gossip or hearing your roommate’s conversations, then this is the place for you! Maintenance is awful. During the year, they came to replace air filters only ONCE. I took matters in my own hands and replaced the air filters twice during my stay. I guess they want to charge you more after your monthly rent. If you get “lucky” enough to get a room next to The Block or the pool area, I recommend wearing ear plugs when sleeping unless you enjoy listening to terrible cover bands preforming at The Block while trying to sleep for work the next day.The hallways are disgusting. Be careful where you walk, or you might just track pet excrement (I hope) in your car or rooms.Next, the parking garage. I could write an entire post about the garage, but I’ll try my best to keep it short. The majority of the drivers here do not understand why you should take turns going up or down this garage slow. I cannot even remember how many times I was almost hit by a speeding car going up or down the garage. Numerous times people came inches from hitting the front of my car, even though there is plenty of room to have two cars go through at the same time. The garage was cluttered with trash and debris people throw out of their cars. Also, during my stay at Prado, the white paint to mark parking spaces faded away for many of the spaces in about 4 months and management kept it like that until only recently… after many residences move out.Now for the good…Being close to campus saves money on gas. Having a workout room is also nice for late night workouts. It is big enough with a decent variety of equipment to use. The study rooms are nice and there are computers to use as well. This is pretty much it.Again, this review is meant to be informative for new residents looking for a place to live near campus.

Fantastic apartments. Great staff. Spacious. Plus the little shops down stairs provide good food, coffee, and even a place for hair cuts.

I highly recommended not to stay at this place there is very few visitor parking and will tow you for no reason. And they will make you pay damages at the end of the lease that we’re already there and we documented them before me and my roommate moved in. Worst place to stay at honestly.

Nice place, everything is new, and the staffs are really helpful whenever youre in need. i love it here! definitely would recommend my siblings in staying here, this beats living in a shabby apartment anytime haha

This place is absolutely terrible! The managers lack the ability to communicate properly and charge fees for EVERYTHING. They performed a paint job in the hallways that no one asked for...Nobody:Them: LeT’s pAiNt tHe hAllWaySand told us if we stepped in it we would be charged a ridiculous amount of money. Also, they downgraded the HIGH QUALITY cable and Wifi we were originally paying for, for basic cable and terrible Wifi. (we got robbed basically) They are very nonchalant when you try to confront them about your issues and show no concern. When I moved out I was charged $105 for an unnecessary paint job in my room. They clearly have a strong love for paint. Anyways, sign at your own risk.

Anyone reading this, parent or student, stay away. They claim about having fast internet and a nice safe property, but that simply isnt the case. In the past year the apartments themselves have been bought and sold 3 times shutting down the payment portal and having to change websites to where you pay. With the current company, they now charge you $1.95 just to pay rent... Fees continue to go up while the property itself is in shambles. I even pay for a reserved parking spot for my truck so I know I always have someplace to park, and the gated garage didnt stop someone from breaking into it and taking anything of value I had inside. Furthermore, the new and faster internet is even slower and more unreliable than the Spectrum they had before. The internet was great beforehand, but it seems they are trying to cut costs. Prado is half full right now being that it is summertime and the internet still goes out about every 30 minutes. This place is only interested about making money off of you, not providing you a luxury living experience. Just shop around the other student living spaces that are much cheaper.

Place is amazing! Very nice and clean. Plus the staff is always warm and welcoming. Definitely recommend to anyone

Best customer service I have ever witnessed from a student living complex. They understand the situations of students and try to work accordingly. Attractive amenities, close proximity to UTSA, and the block is just stones throw from the location. Youd be stupid to live anywhere else, TBH.

Great place to live! Management is wonderful and maintenance is quick. Also its conveniently walking distance to campus which is major 🔑

Dogs defecate in the hallways here - the property NEEDS to provide poop stations for the hallways ASAP. The smell is unbearable in the summer and I stepped in soft warm dog feces twice when I walked out of my apartment. I simply do not understand how the property allowed this.

Great place love the living style and neighbors are amazing not such a loud place and super close to USTA I walk every day takes about 5 minutes but the outcome and the weight Ive lost is even better thanks Prado other than that the pool table in the lobby is a great place to be and the access to the gym well this place has it all. (:

Very unprofessional staff and overall a huge money sucking scam. Check out Yelp reviews for the most honest reviews.

Excellent customer service and the staff was extremelyyyyyy fast at getting me into a unit with all leasing agreements signed. Super stress free.

The best thing about this place is that everything is brand new. However, it was not built for tall people! the counters are so low and i feel like i have to bend over to reach the counter and im only 57. It is also difficult to give directions to friends on how to get in since the design is so complicated. The staff is polite and maintenance is quick. When you get charged a fine, they dont tell you why and you have to call and ask. I love how close it is to campus, i can walk to school if i want to. The pool is enclosed within the apartment buildings so the view is not that pleasurable. The gym is amazing i love it! i would not live here again though, the grocery trips from the parking garage around to the fifth floor in a separate building is too laborious. The apartments have a nice urban feel to them though, they are unique.

I love living here. It is nice and cozy and I love the upgraded amenities inside the apartment. I cannot wait to see what the clubhouse and swimming pool look like when they are finished.

Wow, what a place. Great customer service, and an amazing coffee shop. Actually saw patty mills there a few times too! Go Spurs go!!! Prado is THE place to be in San Antonio no doubt.

Nothing but good experiences at Pardo. The rooms are spacious, clubhouse is awesome, and super convenient being so close to campus. Definitely going to renew my lease here.

As a resident of Prado, I can honestly say that the entire staff is very helpful with everything Ive ever needed. Ben Varga though exceeded my expectations when helping me with an issue I had with my billing yesterday. He addressed the issue quickly showing me he valued my time and was very nice and knowledgable through the entire experience. Keep up the great work Ben!

If I could, I would give prado negative stars. There is always dog feces everywhere. Many of the residents dont have their dogs on a leash which can be very dangerous, someone was already bitten by a dog that was off its leash. The hallways are always dirty (vomit, beer bottles, trash) and no one cleans them. There arent many fire extinguishers on the 3rd floor. Management will look for a reason to fine you. No one cleans up after themselves when going to the pool. There is no security, if you get locked out of your apartment good luck if the office isnt open the curtsey officer takes hours to respond to your call. Management is extremely rude and when need help with maintenance the order takes a little more than a week to get the problem fixed. The walls in the units get dirty easily and are paper thin you can here your roommates or neighbors conversation. There is no working elevator near the garage you have to walk to the opposite side of the building. The garage doors on the third floor do not lock. No doors lock around the building so anyone can come into the building. There has been several incidents where people break into the garage and vandalize the complex and residents cars. Visitors vandalize a lot by making holes or breaking signs off of walls on hallways. Would not recommend a friend to live here.

Okay place to live, place was a mess with paint all over the furniture. Also the floor of your room will shake just from people walking down the hall. Avoid at all cost. The employees are definitely ignorant and blunt even has the audacity to lie. Basically I am paying to rent a place with leaking roof the whole semester repaired repeatedly throughout (doesnt take a whole semester to try and fix a leak lmao and Im not obligated to endure it and pay for what I did not sign for). This place rents out damaged rooms just to profit

So glad we chose our daughter to live here, after seeing all the things they do for the kids it really makes me feel at ease knowing she is safe.

Worst student living place to live at. This is not luxury living, by far the worst experience. They promised construction would be done in time for me to move in and it wasnt which was VERY inconvenient. Yes they compensated me for not having my apartment ready but they sent it in a 1099 form (meaning I had to file this as income when I used this money for HOTELS). Hallways are so trashy, the set up of this building is very inconvenient especially for grocery trips. They promised the elevators would be up and running within 2 weeks of moving in and it took them 6 months! Avoid signing here, you can definitely find nicer and affordable student living apartments to live at. These apartments are small and overpriced.

Very good... I like live here, nice staff, when I need something in my apartment, and I went to the office, the staff always help. Although not all workers are friendly.

Living at prado was a great decision. Clean living space and great amenities. Maintenance is quick and the staff are very friendly and helpful.

If you are a visitor or guest, expect a fine of some sort. Parking here is absolutely awful and impossible to find.The concrete halls are disgusting, you will find anything from beer and food stains to vomit stains and the odor comes with it.The rooms are incredibly hard to find and this isnt the most handicap friendly place.

Dont get me wrong. If you have money to spend, and youre smart about negotiating prices and reading contracts, its a good place to live. However, the leasing staff uses predatory practices to squeeze as much money out of the residents as possible. They falsely advertise the amount of rooms left for your preferred apartment space so youre more likely to sign sooner, they dont tell anybody to read the terms of agreement before signing, and once you sign, theres no way to cancel after 48 hours, even if its months before your lease officially begins.That being said, most of the staff are courteous and kind, the internet is fast, and it has great furnishings.My advice? Sign here if you want a good living experience (minus the incredibly dirty hallways & stairwells) and you have a lot of money youd like to spend. Otherwise, seek somewhere else.

My son just moved in this August, and he has had a great experience living at Prado ever since then. Previously, he lived at a different student complex where he ran into some problems, so I was a bit skeptical about Prado at first, but they proved me wrong. Im glad he chose to live here.

Theres a bat in my room. I live on the sixth floor so Im pretty sure it did come through somewhere on top. Bats dont come in through the window or doors. All that they did what wish me luck with my situation. They couldnt help me. Wow. And this situation is just the cherry on top, everything else sucks.

Please save your money and get another apartment. I knew i would not renew after about a month of living here. I had a small charge on my account and was never warned until I got a text saying I owed almost $400, which was mostly late fees. The construction lasted until the end of the semester even though they said it would be done within the first few weeks. They will take any chance to charge you excessive fees. I cleaned the walls before moving out, but was still charged $80 for heavy painting. The parking garage is placed inconveniently far from most of the rooms, which makes things like bringing in groceries or moving any other items from your vehicle to your room more difficult than it should be. The beds are extremely uncomfortable and the walls are paper thin, so you hear everything that happens in other rooms and outside.Overall, paying so much for these apartments is completely unjustifiable. You can find better places for a better price easily.

Awesome staff that helped me get through my first lease ever. Definitely scary moving away from home but its for the best.

I am so impressed with Prado Student Living. The facility is beautiful and the staff is excellent.My daughter has lived at Prado for two years and loves her apartment and all of the amenities. She likes that she is close to shopping and Resaraunts. I love that she is within walking distance to school. I have referred Prado to several friends and they are as pleased as I am. Prado is the nicest student living complex at UTSA. The Office and maintenance staff is second to none.Suzan Burkett

Love this place! Definitely one of the nicest student housing places for UTSA. Love the parking garage!

Love all the events they do here!

Everything is wonderful, the ammenitites are all nice and the maintenance is quick and prompt. My only complain would be the elevator situation. The day I moved in, I was told that the elevators would be done in two weeks. It has been almost 6 months and the elevators are still not operating. I wouldnt mind this but as I live on the 6th floor, it gets to be annoying. Everything else seems to be great though.

This place is going down...fast! They lease to ANYONE it seems like. There was a shooting on property last night...scary! Managers are rude and the front desk staff aren’t helpful.

One of my buddies lives at Prado and I really liked the feel of the apartments, definitely checking it out when my lease expires this summer.

Not only are these apartments beautiful and fully furnished, the amenities are great, staff is on it and the location is really close to campus.