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Tire World Truck Center
1500 South 431 West, Salt Lake City, UT 84115, United States
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Ti
Review №1

Proudly recommend! Great repair shop! Knowledgeable and friendly people. Easy to do business with.We called late afternoon after having a blow out on our RV traveling thru Utah. They had the tires we needed, they even stayed past your closing time to help us. They even rotated the spare and checked all the other tires. I cant say enough good things about this place.Thank you for your genuine help and well see you next time we drive thru.

Sa
Review №2

The criteria I use to judge a business are product (or service) quality, customer service and price. And that is also the order of importance to me. Tire World failed, and failed epically, in all three categories in my recent experience there.I brought four just repainted, two-piece wheels and four brand new tires to have them solid-filled with a catalyzed material. The tires and wheels were separated when delivered and I was quoted $45.00 per wheel. Quick math says the bill should be $180, plus tax; call it $200. Imagine my surprise when I’m presented a bill for $330 when I picked them up; fully 65% more than the quoted price!. “Well, we charged for tubes and demounting and mounting… Realize though, they saw the wheels and tires at the time of the quote, and chose not to mention those (major) details. They also had my phone number and could have called me, but didnt. And note that the wheels and tires were separate. All the demounting had been done before the wheels and tires were even brought there, so they charged for services they simply didn’t do. And to make matters worse, they slopped the filling material over the wheels and tires, and they scratched the newly painted wheels. It took hours (plural) to remove the fully cured material, prep the wheels and repaint them; all due to their carelessness!.I think most businesses try and offer customers quality products and services at reasonable prices. Then they back that up with solid customer service. They also handle the customers property with care and respect. Unfortunately some companies, such as Tire World, treat their customers as resources to be exploited. I try hard to avoid businesses like that, and recommend you do as well. Needless to say, I’ll never go back to any Tire World location…Note: I take my reviews, both positive and negative, very seriously. I try to be absolutely factual in describing details, and fair when offering my opinions. If a business doesn’t like it, maybe they should look in the mirror at their practices and policies.

w
Review №3

Knowledgeable salesperson, great service, non greedy pricing, quick in and out

Bo
Review №4

I will never go here again the next time Im in Salt Lake City needing a tire repair. there all in on the scamming there customers not only the sales person owner he also has his workers in on the scam. I went in for two steer tires and they would not let me see the tires until they were on the rims. I was waiting and waiting until a tall old Mexican man started talking to me and took me for a tour of the place for what reason I did not know at the time until I got back to my truck and seen the small steers they put on my rims compared to the Bridgstones they took off i was like what is this and the owner was playing it off on the phone to busy to talk to me. So I finally talk to him and I knew there would have been more of a problem if I told him to take them off because how could he just do what he did and think he could get away with b it unless he knew something that I didnt do i took it as a sorry business loss and moved on. Just stay away if your from out of town. Two words for them desperate losers.

Hr
Review №5

Yes its tru friendly, nice, and good service.

sp
Review №6

I am very happy with the service and ne tires. Ill go back when I need tires on my other work trucks.

No
Review №7

Delivery, trailer full of tires. They opened later due to covid but unload was quick. In and out in 30 mins.

Ry
Review №8

Great service and price.

Ne
Review №9

I am a fleet owner and this is very shady tire center. They use loop holes to get out of the warranty for our tires .We spent 1400 $ for brand new steer tires on our brand new truck and 75,000 miles later tires had extreme wear . Shop told me it was due to low air . When he arrived at the shop tires were onder flated by 10 psi due to 19 degree weather. Tire shop refuse to warranty the tires because of that. My driver has 30 years experience and has never had this issue . He uses Master certified tire gauge to check the air pressure. Tire shop didnt use certified tire gauge to check the air pressure. Which could have been off by 10 psi . I called back again and gave them all the technical reasons and call them out on their mistakes. I also asked for Continental representative phone number which was offered to me last week. Now the main manager Chris is not calling me back even though he has that info.We are taking this shop to small claims.We are honest trucking company with purpose from Portland. We have all brand new units , we are good people that make difference in the world. All of our drivers have 25 years plus experience and are proud to work for us. This tire shop took advantage of us . I highly recommend not to do business here.Update :Your reply is absolutely wrong . I have had Continental tire rep( the one you recommended) come out inspect the tires and he took alot of pictures. He said wear was because of the bad alignment your shop did. He said you are absolutely wrong and that my driver ( who has over 25yrs of experience) did everything absolutely correct . Tires lost normal airpresure due to winter conditions . He decided to give us 75% off the replacement tires .We have called you 3 days in a row now you always seem to be busy and you have not returned our phone call...We are honest trucking company with purpose , integrity is everything to us. Your shop took advantage of us . I am going to let every trucking company owner I know of your shady business . You are dishonest people . Shame on you .

Pa
Review №10

Affordable price and quick service

Tw
Review №11

I am a fleet owner and this is very shady tire center. They use loop holes to get out of the warranty for our tires .We spent 1400 $ for brand new steer tires on our brand new truck and 75,000 miles later tires had extreme wear . Shop told me it was due to low air . When he arrived at the shop tires were onder flated by 10 psi due to 19 degree weather. Tire shop refuse to warranty the tires because of that. My driver has 30 years experience and has never had this issue . He uses Master certified tire gauge to check the air pressure. Tire shop didnt use certified tire gauge to check the air pressure. Which could have been off by 10 psi . I called back again and gave them all the technical reasons and call them out on their mistakes. I also asked for Continental representative phone number which was offered to me last week. Now the main manager Chris is not calling me back even though he has that info.We are taking this shop to small claims.We are honest trucking company with purpose from Portland. We have all brand new units , we are good people that make difference in the world. All of our drivers have 25 years plus experience and are proud to work for us. This tire shop took advantage of us . I highly recommend not to do business here.

Ha
Review №12

45 min they get the job done

Pa
Review №13

Matt I really appreciate the service you n TIRE WORLD DID IN MY EMERGENCYTHESE GUYS WAS RIGHT THERE WHEN I CALLED AND SAID I NEED A AIR BAG N A TIRE N IM LOADED WITH HOGS TOLD ME BRING IT IN WELL GET TO EMEDETLYIN N OUT IN ABOUT A HR N A HALFTHANKS AGAIN MATT I APPRECIATE ITTHE WOGG AT METALHEAD TRANS

We
Review №14

Great service. They had us in and out with our RV oil change and Generator service in 90 minutes with our morning appointment.

bo
Review №15

We have used Tire World for a couple years now and have never had any issues. The staff is very respectful and helpful. I have been in a bind and needed repairs “now” and they have always been able to accommodate that and get our trucks safely back on the road. Thanks to all the staff at Tire World for making the roads a little safer for us all. keep up the hard work!

33
Review №16

These guys are the best in the business. I highly recommend them for all your trucking needs. And they are fair priced. See Matt for the mechanical side or see Mario for the tires. Tell them Aussie Rob with the Diamond Reo sent you. Cheers boys.

Ki
Review №17

Great place to get your RV repairs done

Ji
Review №18

Wow! What an amazing staff here. We called ahead looking for trailer tires. First of all, you probably wont find a better price in the area. While they were mounting the tires on the new rims we brought with us, we began to talk to the staff about issues we were having with our truck. We also had new steer shocks with us and needed to have them put on. They got us in immediately. Continuing on the truck issues, several of the staff looked at the tire wear issues and told us what are issues were. Over the past few years of chasing down this issue and every shop telling us it was our king pin bushings, we were completely frustrated. We have been told that it was our king pin bushings, so we replaced them. A year later, we were told the same thing so we replaced our entire axle, including king pins and bushings. A month after that, we were told it was our king pin bushings. Really? Here at Tire World, they checked our king pin bushings, which are fine. What was found is that we needed centering sleeves. No other shop ever mentioned centering sleeves. In addition, the staff at tire world showed and explained the entire issue and reason. It made complete sense. They are without doubt, very knowledgeable, patient and helpful and we will return.

Di
Review №19

Amazing better than other places

Sp
Review №20

Mounted a tire I brought them, they were fast and good customer service.

Du
Review №21

Good service and price

Ty
Review №22

I come here for tires when ever I can, just put steers on and had full alignment. Dave is a great technician, he was very helpful and even made sure I knew what had been done and why.

Ji
Review №23

Needed four tractor drive tires. Showed up at their place early. I got what I needed at a more than fair price. Wasnt there two hours. Highly recommend. Great service. If your anywhere near Salt Lake, these guys can get you fixed up.

Mi
Review №24

This shop would not warranty defective Steer tires saying the tire pressure was low. The proper air pressure for these Steer tires is 100.5 PSI. NOT 120psi like they said. They are 16 ply rated at 7160 lb at a maximum 120 PSI.Each tire only carries 6000 pounds if you divide 7160 lb by 120 PSI it gives you 59.6 pounds for every 1 PSI. Since each tire carries 6000 pounds that gives you 100.5 PSI for a properly inflated Tire. There for the tires were not under- inflated As I stated 100.5 PSI is proper air pressure at 70 degrees ambient temperature according to Michelin and Goodyear L&I table. Tire pressure drops 2 lb for every 10 degrees ambient temperature changes. This morning was 19 degrees so that changes the proper cold tire pressure to 90.3 PSI. Also they did not use a Master tire gauge to check my tires they could have been off as much as 10 psi. I do have a certified Master tire gauge that I used this morning to check the tire pressure it was 92 Psi which makes it well above the proper cold PSI. I believe this tire shop will use any means necessary to get out of warranties.Update to reply from tire world. You have obviously got wrong information. My truck does not have tpms. I have certified weight tickets for every load this truck has ever hauled never once has steer axle been over 12,260 pounds making psi correct. Go back and read my review I have explained it in detail.Also we went around you guys and dealt with continental tire directly and explained every thing. They agreed 100% and warranted those tires. It appears your shop is not schooled in proper tire weights and pressure and temperature

WA
Review №25

Very nice friendly people sold me two steers and moved one of the old ones to my trailer and bought the other from me all for a good fair price my name is Walter and been trucking for 37years I highly recommend this company

Er
Review №26

Had a fight with a curb and the curb one. Had a flat on th rv, these guys got us back on the road quickly and for a great price. Thanks Chris!

Ca
Review №27

Great Service

Zy
Review №28

It was a lit long like an hour or half an hour. We found what we need to put our go cart wheel fixed there and it was just great.

Al
Review №29

This tire center is completely dishonest and took advantage of my truck driver. Chris demenager tried to pass the blame on my driver. Stay away from this shop. I will never do business here again

Za
Review №30

Dont even remember being there

Tr
Review №31

Really good guys, great service, definitely will be back

Ma
Review №32

Done business with these guys a couple times now and they will definitely be my first choice from now on. Prompt service, helpful, better prices than the local truck stops

CH
Review №33

This is the best ever truck tire repair shop I ever been to extremely friendly help u out and find solutions for Ur problems very reasonable price on used tires and labor.heighly recommended

RC
Review №34

This guys are pretty good! They do all of are tires is fairly fast

lu
Review №35

All the way to small car alignments to big truck these guys are the top of their game

Ja
Review №36

Very helpful staff fast service.

De
Review №37

Great. Fast Friendly service

Jo
Review №38

Open early fast service.

Aa
Review №39

They forgot half of what I asked them to do

St
Review №40

Showed up early. Was in the bay before 7:00 am. Dave had my problem figured out in no time. Got me fixed up and out of the Alignment shop in a hour. This guy knows his stuff.

Ke
Review №41

Was willing to give a 5 start however i felt they took advantage of my situation and charged me more for having them stay 10 min longer than normal shut down hours.

Ga
Review №42

Alignment not completely corrected, their lasers need calibration!

ba
Review №43

Best place for truck tires, awesome service too.

Vu
Review №44

With my equipment these guys are awesome

Ch
Review №45

They get the job done.

Jo
Review №46

Horrible truck center, ripped off big time.

da
Review №47

This is an awesome place,,, highly recommend it,,,,best care for your fur babys available,,,

Ar
Review №48

Dave IS the best!

Ja
Review №49

Good quality service.

Al
Review №50

Supper fast, friendly service.

Is
Review №51

Quick and fast

Al
Review №52

Best experience ever!

Ke
Review №53

Good service

Th
Review №54

Fast

Ke
Review №55

Excellent !!!!

Information
20 Photos
55 Comments
4.1 Rating
  • Address:1500 South 431 West, Salt Lake City, UT 84115, United States
  • Site:https://tireworldutah.com/tires-auto-repair-3-salt-lake-city-ut
  • Phone:+1 801-485-1940
Categories
  • Air conditioning repair service
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • LGBTQ-friendly:Yes
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