Solved problem. Took a while to get it explained to them.
Jason was outstanding! Polite and actually listened to what my issue was. He did the fix and answered my further questions pleasantly and professionally. Really great service!!! Thanks!!!!
The tech resolved my issue quickly; resulting in very little down time!
As always Jason fixed the issue!
Every time I reach out to IT MGT Solutions I get such great service. I am not very tech savvy and they never make me feel bad. They are prompt, personable and always get the job done - big or small. Today was not different - thank you to a fabulous support team.
I am very satisfied with IT Management Solutions they are always very courteous, quick and knowledgeable of whatever problem I throw their way great to have them in our corner.
Fast response to my issue - thank you for the quick resolution.
Tom Kimball was very quick to respond to my request. Super personable He over-communicated with me throughout the process. Great work!Jason did a hell of a job as well BTW!
I spoke to Thomas who was very professional and patient. He was easy to work with me through my dilemma. We found a solution and will work towards that in the future. Thanks so much Thomas!
I am always impressed with the friendliness and prompt turn-around time to any challenge I call with. I would recommend them to anyone looking for this type of service.
Daris has always been efficient and responsive and represents IT Management Solutions very well. I have been pleased with how they address my IT needs and feel confident that should something arise, theyre on it.
Excellent service highly capable people and quick response every time.ITMS helped us set up, manage and protect our entire office network, including remote access for our virtual staff. Highly recommend.
Tom was great. He went above and beyond to help me. He spent hours dealing with the problems with my computer. Thank you so much.
Extremely satisfied! Luis Rodriguez was very pleasant, efficient and helpful. Problem was solved in a couple of short moments. Many thanks!
We have been using ITMS for 8 years now and we cannot express how good these guys are! Always available and ready to resolve any potential IT issue we might face in our busy dental practice. Would highly recommend them to take care of your IT needs. Owner Pedro is great guy who listens your concerns, he is very knowledgeable and hard working person George is fantastic when comes the time for upgrades of the old computers or softwares. Jesse, Louise, Jason,Keith and other IT technicians that I dealt with are pleasure to work and will resolve your IT issue no meter how difficult could be. Hiring them you want regret the decision.
Very timely responses. Knowledgeable technicians. Have used and worked with this company and group for a number years now and they are awesome.
The team is quick to respond and resolve issues. Thank you so much!
My computer issue was solved quickly and efficiently and I was back up and running at work quickly.
The technicians at ITMS always resolve our issues quickly and courteously. It is a pleasure doing business with them.
Quick response and resolution time.Jason was very helpful with resolving an Outlook issue. His patience and thoroughness when working to find a resolution is greatly appreciated.
Very helpful, understanding and quick to resolve any issues. Keep up the great work and thank you for being so kind!
The company I work for has used IT Management Solutions for years at our Dental Practice. From the owner down to each individual team member, each person I encounter goes above and beyond to help solve our IT issues quickly. All of their team members are extremely pleasant and respectful. I would highly recommend ITMS for any of your IT needs.
From our team to yours, great team work! We really appreciate IT Mgmnt Solutions assistance in all jobs small and large. They have been prompt and swift with resolutions. They have gone the extra mile to educate us, and clean up our records! Thanks for all you do and being our IT team!
100% recommend this company. Every time I call to have something fixed or need help navigating they are always here to help. Extremely respectful with great customer service skills. Great job
Whenever I call to put a ticket in, IT Mgt Solutions is right on it and resolves the issue in a very timely and efficient manner!
My request for help was handled quickly and easily. From creation of my ticket to getting up and running only took 15 minutes!! ~ Thank you!
Amazing service! Always quick to resolve my issues and questions.
TBC. Taking care of business. Thats all I got to say.
Pedro and the team at ITMS are amazing! Best IT company Ive ever worked with. Pedro is always going above and beyond for our dental office. His team deserves 5 stars for always being available whenever we need their assistance.
They are so timely, friendly and helpful. They understand the importance of our issues and address them quickly! great customer service
Thank you to Carlos. A very smooth process! He did what I asked and more. Thank you so much!
Lois was very helpful and polite. He got the job done and was persistent until he was able. Thank you!
Friendly, fast and efficient service. Always willing to help.
Very satisfied, thank you. Jason was prompt. Knew exactly what was wrong and corrected the issue in a mater of minutes. Thank you
Quick response. Job well done. Stayed with me thru a difficult process from beginning to end. Thanks Jason!!
Super fast service! Very pleased.
Jason was efficient and professional. He also created a proactive fix for the rest of our company to avoid additional problems. Thank you!
I am with Talent Retriever and we recently switch to IT MS. My first impression is extremely positive. I have connected with both Daris and Jordany on different issues and both responded quickly. One issues was my connection was freezing during videoconferencing. Daris troubleshooted the issue from two different areas at my home office. he was very thorough. Both Daris and Jordany spoke in language I could understand and were VER PATIENT with me. All the while, this issues were documented and tracked. I received stat updates.
IT management solutions always fixes any issues I have. I typically deal with Luis Rodriguez. He is always friendly and informative and always resolves any issues I am having right away.
We use ITMS for work and they are always ready to respond quickly in a professional manner. The communication through out the process is perfect. Always letting you know where you are in the process.
I have worked with It Management solutions in the past & ive always been pleased with services provided fast friendly & efficientgreat job guys
Great experience with the representative that I spoke with on the phone in regards to handling my issue.
We have been working with ITMS since the fall of 2018. The service and support received thus far has been phenomenal. They have exceeded my expectations. Quick response time for help desk, Ive emailed asking for help at 6am and received an email (within an hour) letting me know they were in route to the office and would be able to help shortly. I would highly recommend IT Management Solutioins!
Pedro and his team offer way more than just great IT service, they provide helpful advice and insight on my companys cost projections, security and compliance. My advice, give them a call now!
ITMS has been a valued partner with my dental practice over the last decade. We appreciate their proactive monitoring and they are always accessible and insure that we are up to date with everything from data storage, stable systems, constant software/hardware upgrades and preventing us from any threats to our network. I highly recommend ITMS as a technology partner for any business
Luis is very professional and helpful and has been able to resolve any issues Ive had, very satisfied.
They are great! So responsive and quick which is exactly what we need here! Thanks IT
I am always impressed with the response time and completion of task by the folks at ITMS. They are always attentive to our needs, great turnaround times as well as great communicators. I highly recommend them for their service they provide us at our company.
Quick response and addressed all concerns.
Thank you for always responding immediately and fixing my IT issues / solution!!!Lea Rust
Received prompt and courteous service that solved my computer issues!!
IT Management is very responsive when we need their assistance. We signed on only a few months ago and we are very pleased with the service we have been receiving.
Jason was very quick to respond and made sure I was satisfied with the results.
Problem solved
IT Management communicate very well , they focus on goals and results. Great team
IT Management Solutions are great. Louis took care of the problems I had with my computer in a very timely manner.
IT Management Solutions are very easy to work with, and have a great attitude despite only dealing with other peoples issues all day! Thanks again Tom!
Wonderful, quick, thorough solutions with friendly responsive staff!
They have solved every problem I have ever had! Thanks
Everyone is very pleasant knowledgable and efficient when I call.
Jason was very patient in dealing with a slow system response. It is nice to have IT Management Solutions in our pocket to help when things go wonky.
Peter Nunez has done a great job putting together a team of talented IT professionals at IT Management Solutions, their commitment to customer success and satisfaction is parallel to none. I highly recommend their services.
Great service! All fixed! Jason is a pleasure to work with!
ITMS continues to do a fantastic job for us.
ITM was fast and effective as usual.
Anytime I have an issue, they are very prompt at solving/taking care of the problem. Great team!
We have had a positive experience with IT Management - very responsive and helpful.
Technician was very pleasant and helpful.
Great service very happy and fast.
Resolved the issue I was having quickly and efficiently
The file was not restore but the tech tried hard to make it happen and went above and beyond to help.
Able to figure out the issues and fix it in a timely manner
Issue hasnt been resolved
Been working with ITM for years, service is strong, pricing is always fair.
Thanks for your help! speedy and much appreciated!
Top quality customer service and IT Solutions. Best service Ive ever used.
Prompt, courteous and efficient service - much appreciated
Excellent Response time and extremely fast resolution!!
Very professional and quick, thank you IT Management for always helping!!
VERY KNOWLEDGEABLE, RESPONSIVE AND KIND!!
We were not able to access our front desk email and Carlos resolved in minutes! Appreciative for your knowledge and assistance.
Great service very friendly and efficient.
Very responsive when a problem ticket is created. They will work with you until your problem is solved. Everything is noted to show progress until the issue is corrected.
As always he fixed the issue.Thank you.
Tech was on time and very efficient.
Jason was great. Very patient.
Knowledgeable staff and great service. Client for many years.
Super quick and helpful!
Got the job done
Problem was fixed quickly by friendly efficient tech.
Great service!
Jason was very helpful.
Jayson fixed my scanner within a matter of minutes.
Great service and friendly staff
Excellent service
IT Management Solutions is simply the best!