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Robert Cooper - State Farm Insurance Agent
5441 Diablo Dr #23, Sacramento, CA 95842, United States
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Comments
Ra
Review №1

My husband and I bought a new home recently and went with State Farm due to our dogs breed. The rep I was working with was great and very responsive.Come to find out, she had left the company. (I have been in the insurance industry myself and know that this happens often). I was waiting for a copy of my homeowners policy in the mail and decided to email Robert’s office my concern.The next morning, Robert called me as soon as they opened and first apologized and then explained the situation. Covid happened.Robert kept me on the phone while he retrieved my quote and then submitted my homeowners application as of the date my home closed escrow. No lapse in coverage.I have worked with Robert several times since then to transfer my auto policy, umbrella policy, adding leinholders and adding a car. He is always always always so nice to talk to and even laughs at my corny jokes.I wanted to give the full experience because I feel it’s crucial in this review. Not only did he accept responsibility, but he made it a point to go above and beyond to rectify the situation, providing peace of mind.Robert, you are what customer service is supposed to be. I am 100% happy to have picked your agency.

Bl
Review №2

I needed assistance with purchasing E & O insurance for my business. Robert assisted right away, was responsive, clear, helpful and professional. Months later I needed to increase the limit and emailed him. He responded right away and took care of it. Call or email him if you need assistance with insurance for your business. Hell take care of you right away. Highly recommended.

El
Review №3

It was my first time venturing away from my family’s insurance policies and Robert and his team were so helpful! I needed disability insurance and life insurance but I honestly had no idea what I was doing. Robert took the time to go over every detail of my policies, answer all of my questions AND he was honest about what coverages I don’t need so that I’m not overpaying. I had a great experience and when I recently bought my first home, Robert was the first person I called for my homeowners insurance! I will be a customer for a long time.

An
Review №4

Called today to get a quote for home insurance. Jenni helped me, she was very professional and very patient with all of my questions. I am so thankful for Robert and his team! Insurance has always confused me, and Jenni made it so simple. Call them, you will not be disappointed.

Fa
Review №5

Jenni is fantastic! She took the time to explain the coverages to me, to make sure I understood what I was buying. Truly the best insurance company I’ve worked with!

Th
Review №6

Robert is great to work with. So extremely patient, listens to the needs of his customers when it comes to auto, home, renters, life and disability insurance!

Bi
Review №7

Friendly and helpful

Cr
Review №8

Great State Farm Agent. Great boss. He really cares about his customers. Hes always concerned that his clients and new customers have the proper coverage that they can afford. A insurance agent with a heart. Come talk to him and youll most likely end up knowing more about insurance then you ever had.

Ma
Review №9

Great friendly office! Got a great rate on all my insurance. Highly recommend to get your policy here!

sd
Review №10

Robert and his team were very nice. He gave me a great rate and now takes care of all my insurance needs.

Jo
Review №11

Definitely the best insurance agent out there right now!

Va
Review №12

Very nice people

Information
4 Photos
12 Comments
4.9 Rating
  • Address:5441 Diablo Dr #23, Sacramento, CA 95842, United States
  • Site:http://www.agentcooperinsurance.com/?cmpid=ylf7_blm_0001
  • Phone:+1 916-331-1846
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:11am–2pm
  • Saturday:Closed
  • Sunday:9am–5pm
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