Ken Smalley is likely the hardest working insurance professional I have met in all my years of insuring various properties. He worked to qualify the best insurance for my commercial property, kept me informed of fire risks, and stayed in communication with me to assure that everything was falling into place. I highly recommend him!

A neighbor recommended Ken Smalley Ins. agency to us. I am so glad they did for Amanda in the office was always polite, and very helpful in our insurance needs. Thank you so much for your help and so glad that Ken Smalley Insurance Agency is our insurance agency. Thank you for all your help and good rates, and prompt service. Also, whenever I called, who answered the phone, was always friendly.

I requested a home owners rental property insurance quote on a Friday afternoon before Mother’s Day. Amanda had the quote back to me within an hour and then took the time to make some adjustments to it. I called back at 4:30 and Ken Smalley who picked up my call was very helpful. Amanda then called me back just a couple minutes later and already had the DocuSign agreement ready for me to sign as I needed the policy in place by close of Sunday night! Whew! They have a great team! I highly recommend.

I highly recommend Ken Smalley and his team. They are very professional and highly competent in providing insurance needs. They are extremely professional, courteous, and responsive! Again, I highly recommend Ken and his team!

Ken is awesome and always has a super helpful team.

Ken and everyone in his office is very responsive and have always taken care of my questions, or reviewed my policies in a timely manner. Great service.

My agent for 10 years, Ken and team are amazing (Amanda is always so prompt!). Highly recommended, great service and rates, always helpful!Thank you!

I have been with Kens firm since 1991 (I think). Its not just insurance, its family. The level or responsiveness and support is incredible. There are not enough stars to commend Ken Smalley and his team!

We have been insurance friends for 30+ years and have never been disappointed. Great customer service. Quick response to questions or will seek out answers and call back sooner than later.

Kind. Patient. Understanding. Honest.

Wouldn’t be a member if it wasn’t for Dora! She is not only an agent with a caring attitude and has warm conversations she listens and really truly meets the needs of my budget.Was with AAA for a long time and was so hesitant about switching over... I have been a member with Farmers Insurance for over 3 years now🤓no regrets!Thanks Dora for being the best agent/therapist ever; you rock girlfriend 💙

Great company to do business with. Everyone is very helpful. In the trucking industy certificates are a right now kind of thing and I have never had to wait they are all on the ball. Their customer service is exceptional.

I reached out to Ken for help with my parents. They needed renters insurance and the quote they received from Farmers was better and covered more than the other companies they had talked to. The response from the office was really quick and they were extremely professional and nice. I’m glad we called them.

Ken is a wonderful professional who provided stellar service to me and my company. We really appreciate the time he took to explain everything and address all our needs. We highly recommend Ken to anyone looking for a knowledgeable and patient agent. He really looks out for his clients. 5 stars!

Awesome agentand great service from the agent and his employees. Its always a great experience going to the office or online and over the phone.

We recently switched our home and auto insurance to Ken Smalley’s agency after 30 yrs at another company. I have known Ken to be a very ambitious, professional, and honest person and those qualitiesdrew us to doing business with him. We were pleased with the quote and the guidance on what we needed in order to feel covered adequately. They didn’t try to oversell. Although he has a large clientele, I appreciate the personal service he and his staff offer rather than feeling like just another “number”. Thanks, Ken!

By spending extra time asking excellent questions and truly understanding the services I provide, Ken and his team helped me make sure I had proper coverage for my small business. Love working with this agency and highly recommend him.

Ken is simply amazing! Whenever I have insurance needs or a question I pick up the phone and call him without hesitation--he always exceeds my expectation!I highly recommend him for any insurance needs.

This team is really responsive. I reached out and they got back to me immediately. Its easy to get a quote and theyll answer your questions.

Very fast and easy to work with. Good Prices

Absolutely the Best!!! Have been with them for many years and many more to come. Both my home and auto are insured through Ken Smalley Insurance Agency. Thank you Glenn Olsson for recommending Ken Smalley years ago. Have always received excellent customer service. Will always highly recommend you to family and friends.

Ive been with Ken for over 20 years. My only claim was to have a roof replaced from hail damage from a freak storm. No issues getting that taken care of. Responsive friendly service, no pushy sales pressure. Premiums are very competitive. We get several discounts too, including from 21st century auto insurance who partner with Farmers.

I have had Insurance with Ken for over 10 years now and him and his staff have always been friendly and knowledgeable. They take the time to listen to your needs and advise you also if you need more... thank you Ken Smalley Farmers Insurance (Sharon Smalley too is awesome) !!

I cant stop saying good things about this company So great that all our family and friends use ken Smalley Farmers Insurance Very professional and to the point

Wonderful service from Ken!

It was my first time getting any form of insurance and Rebeca made it very easy, she explained all the details which was very helpful. She was super friendly too!

I recently Switched insurance companies and decided to go with farmers and in particular Ken Smalleys office because of all the reviews. Wow, let me tell you the customer service coming from this office is out standing. Right away, I felt very welcomed by Rebeca; she was on top of everything and made sure I didnt have the same experience from my previous insurance company. There was a mix up on my first bill. I brought it to the attention of Dora, she assured me they would get it handled. I kid you not, Rebeca called me back within a half an hour and not only fixed the mixup but also sent me a Starbucks gift card for my inconvenience.I am really big on customer service and can honesty say this was not only an unexpected gesture but is the true definition of a caring company! Kudos to you guys, I am proud to say I am a customer of yours. Five solid gold stars for this insurance agency.We are Farmers!!!!!!

Great office environment! Ken is a very easy person to communicate with. He provides the best advise and he is very genuine about it. You can tell this is his passion.

Lets face it, dealing with insurance can be cumbersome and painful. Ken is cooler than the other side of the pillow and makes everything insurance related easy as 1-2-3. If you like awesome, convenient, and efficient service, Ken is your guy!

Ken has been on top of all of our needs, getting the insurance same day we need it and with a smile on his face. Thank you Ken for all the great help! You rock!

Ken did a great job finding me insurance that fit my budget. Hes also responsive to emails and checks in once a year to update my coverage. Ive been very pleased with the service so far. My one frustration, partly my own fault since I had a red-light ticket in Chicago (that I wasnt aware of) that made me an at-risk client, was that I was underwritten by Bristol West. BW service leaves a lot to be desired. Not a month after I got coverage, they pinned an accident on me that wasnt my fault...adding another point to my license. I cannot wait to be out from under BW, but Ken and his staff are great and theyre working to put me with a different underwriter as the points expire from my license.

I have worked with Ken for a few years and my experience has been wonderful. He is super knowledgeable, he is proactive, positive, helpful and a creative problem solver.

Great customer service 👍

Super expensive quote!

Happy with the service over the years.

Nothing beats years of experience.