Do yourself a favor and go with a different agent. Jalen/Jaden is incompetent and his supervisor (I forgot her name) isn’t much better. I’ve had a policy with this office for over a year and it’s been non stop problems. Thank goodness I haven’t had to file a claim with them yet because I have no faith that things wound be handled. I have reached out to speak to Ken several times about the problems I’ve had with his staff and he has never reached out or returned a call. I have renters insurance policy and they are still sending my bills to my old address after four months. Save yourself the headache and find an agent who will appreciate your business.

Rebeca was the agent that was helping me through this process and as a first time renter getting renters insurance for the first time I am easily confused. But she was very very helpful and walked me through everything and she made my whole experience easy and understandable. 10/10 would recommend!

Ken and his team do a great job. I came to them for a rate quote and got a very quick, competitive response. Ken took the time to help me understand my current coverages (something my discount broker had never done) and I realized I was taking on more risk than I’d like. Great experience.

I called the office to get a quote for auto insurance since mine was so expensive. Tori picked up the phone she was so nice and helped me out a ton! She gave me a quote that was cheaper than my last insurance company, but had way more coverage too! I highly recommend them and definitely ask for Tori! So sweet! 5/5!

I came in to get a quote for my renters insurance, and Tori was able to answer all my questions in a professional, friendly matter. I will continue to do all my business through her, as I’ve never experienced better customer service and rates. Overall very satisfied with my visit!

My last insurance upped my auto insurance by way too much, so I called this office. Haley helped me go through the steps to getting a quote, and then gave me a great price. She was very helpful and very professional.

I recently opened up a salon and was not pleased with my previous insurance company that i had. I got in touch with Joshua Downey and i cannot express how helpful he was. He not only made me feel comfortable, but also gave me the best coverage for such a good deal. He was informative without being pushy and has made me feel so taken care of. I would highly recommend getting your insurance through him. I was pretty nervous about making the switch but i am so relieved i did!

Ken Schuurman and his team are the most diligent and friendly professionals I have had the opportunity to work with in many years. I felt like I was a premium client from the moment I walked in their office. Kens team took their time to listen and understand my specific situation and went above and beyond to find the right solution for me. I am so pleased with my coverage and that I know who to call if I ever need anything regarding insurance. I couldnt recommend Ken Schuurman more as the best professional for your insurance needs!

Great expierence with this team.

We can’t say enough good stuff about State Farm and Insurance Agent Joshua. The whole time he was working with us for our homeowners insurance, he was informed, professional and helpful to us beyond words! He was consistently concerned with getting us the best coverage for our money. And, the end result was that he DID save us money and we have better coverage! Thank you Joshua!

Great customer service from Tori. Got me a great quote on auto insurance and cheaper than the old company I was with. Highly recommend 5/5

Ken and his team are wonderful! Call in and the assistance is quick and thoughtful, they make you feel taken care of. I appreciate their advisement and trust that they will guide me in the right direction for my insurance needs!

This team is exceptional. We have multiple policies and were moving from another agent. They handled it extremely quickly and added on a several new line items to our existing policy very fast. Very friendly service.

The service I received from Rebeca at State Farm was nothing less than remarkable. Her professionalism combined with her understanding of the logistics is truly useful when navigating insurance and credit card options. She makes asking questions easy and communicates clearly. My first experience with State Farm was amazing, thanks to Rebeca.

Ken is a consummate professional! I thought i wanted the cheapest coverage available for my older car. He saved me from making a big mistake and politely informed me that the risk to my assets doesnt change just because my car is older. Thanks again Ken!

I usually dont like dealing with insurance companies but Joshua made the process super easy and saved me a ton of money! I would absolutely recommend this agency to anyone!

Received great customer service from a rep by the name Rhiannon Phipps. She was very polite and swift with supplying me with a quote. She quoted me for full coverage less than what I was currently paying for liability which I thought was unreal. She assured me that it was in fact possible and that joining State Farm I would receive great service. I didn’t feel pressured nor like I was being sold anything. Felt like I was becoming apart of something that would in turn save me money and be a good experience. I am excited to join State Farm and have also recommended it to a few family members and friends. Thank you Rhiannon. Not everyday you meet someone who is supposed to sale you something and it ends up being a gift!

I’ve been looking for auto insurance for a few weeks and encountered many different reps. Today I had the pleasure of working with Megan through State Farm. Even though I was unable to get insurance through State Farm she tried to work with me the best she could. Her customer service was excellent and the best I’ve encountered in a long time. Megan was very friendly and super personable. I am very fortunate to receive all her help. When I am ready I will be coming back to her to get life insurance for me and my kids. Thank you again Megan.

I was looking for insurance at a decent price. I called all of the name brand carriers asking for a quote. 99% of the listed numbers I called sent me to voice mail. Only one of the companies I left a voice mail with bothered to call me back. The one guy who did call me back acted like I was bothering him by asking for a quote. He asked a ton of questions and then never sent me the quote. I left him 3 or 4 voice mails asking for the quote or at least a call back. I never heard from the guy. When I called State Farms I was sent to Megan Callahan. Ms. Callahan acted like she was glad I called unlike the other guy who acted like he was mad that I was bothering him and that I wanted to buy insurance. From the start Ms. Callahan had a very pleasant professional voice and only asked a few simple questions. It did not take Ms. Callahan very long at all to get me the insurance quote I had ask for. She didnt try to hard sale me on anything other than what I asked for. Never will I call a list of numbers looking for insurance. From now on its straight to State Farm and Ms. Callahan.Thanks State Farm and Ms. Megan Callahan.Michael A. Evans

Working with Megan at State Farm has been amazing. She’s extremely knowledgeable and helped get me the right policy for my needs! Thank you so much! I definitely recommend seeing her.

I have The pleasure of working with Megan Callahan at State Farm. I was put to ease about the coverage on my car, Megan helped me get my auto insurance lower than I was already paying.Then she said what about renters insurance, I was thinking this is it probably to high for me... Megan not only searched for the right plan for me. To my supprise with renters and auto insurance it was still lower than what I was paying at the General. Megan also got it where I could pay this on the date that I needed.Megan also took her time to explain everything to me.Megan has made my experience with her and State Farm a blessing. Thank you Megan Callahan

I recently changed insurance providers and had the pleasure working with Megan at State Farm. She helped me sign up for the policy that best fit my family’s needs. She is extremely professional and knowledgeable, and made me comfortable in knowing I’m in good hands. I’m so glad I made the switch! Thank you Megan!

Rhiannon helped me out. She’s great. Goes above and beyond to give you the best rate and all the discounts possible! Thanks rhi

Thank you Rhiannon at the Ken Schuurman State farm insurance company. Received a call from her about home and auto insurance and was about to politely decline but decided to listen and ended up saving myself some much needed money on my insurance needs!! Ive always been a AAA guy but apparently old dogs can learn new tricks, I thought I knew it all, LoL. Thanks again and I look forward to our next conversation, happy holidays to to you all at state farm insurance company🎄

Ken and his team took the time to go over all of my insurance options and helped me find quality coverage that fit my needs and budget. Lets face it, shopping for insurance isnt fun, but Ken Schuurman State Farm makes it easy, and I saved some money! They answered all of my questions and even followed up to ensure that I was happy with each product.

Thank you Rebeca for your outstanding customer service! She doesn’t beat around the bush, makes it very easy for me to understand my coverages and best part about it she saved me money!!

Rhiannon was super helpful in getting me a great quote! Always very friendly and quick to respond with any answers to questions I had. Will definitely recommend to friends and family in the future.

I highly recommend, State Farm Insurance Company, and Megan Callahan as your Rep. she is so awesome, she will make sure that your insurance needs is well taken care of and you will have Peace of mind! I am so happy, I made a great choice! yes!!

Rhiannon helped me find a lower rate than what I had. She’s very knowledgeable professional, fast and listens to your needs. I highly recommend this agent and this insurance company!

I just wanted to say that Rhiannnon Phipps is quite knowledgeable and has some great people skills. She really made me feel at home and confident about what I was buying! We need more people like her that we can count on and trust.

Rhiannon provided me with a quote, she went above and beyond to provide me with better coverage at a better rate. Highly reccomend this office and this representative.

Highly recommend Ken Schuurman State Farm location. Thank you very much Rhiannon . Im still shopping around for the lowest quote but dont think Ill find it so I will be in contact with you. Great customer service!!!!

I had the opportunity to work with Rhiannon Phipps and getting a quote on car insurance and renters insurance. She did not pressure me into purchasing both and instead I chose 1 for now. She has checked on us to make sure we are liking our policy and if i had any questions I would be able to call and ask as many questions I needed.

I was assisted by Rhiannon and she’s amazing!! She helped me with a quote for my car insurance and even helped me sign up. She’s very professional and has an amazing personality. Thanks Rhiannon!

Rhiannon and Vickie made my insurance experiance easy and took the time to explain everything that could be offered to me. I have been with my insurnace company for over 10 years. The level of professionalism and knowledge was far behind what I have ever received from my insurnace in the 10 years I was with them. The transfer to the new insurance I know will be GREAT!!!

Rhiannon was so helpful and very knowledgeable she did everything she could to help me and gave me the best insurance out there while keeping my budget in mind.

Rhiannon helped me out! Highly recommended office! Thanks to my good neighbors at State Farm!

I recently had the pleasure of working with Rhiannon Phipps on getting a quote and she helped me with ease she was able to save me some money!

Megan and Rihanna demonstrates above and beyond service in handling their customers. More Powers to your team! God Bless!

Rhiannon and Megan helped me out. I really appreciate these girls. They go out of their way to make things easier.

This office is on top of it! Everyone is great! Rhiannon took care of me, I highly recommend Kens office.

Rebeca is the best! She helped me with auto and home insurance.

If you are looking for a place to get insurance this is hands down the place to go, ask for Megan she is great at her job very friendly and will work her best to get you the best rates possible!

Rhiannon was amazing. Professional, friendly and clearly knowledgeable in the quote process totally recommend.

Getting a car insurance quote from Rhiannon was a wounderful experience, i will recommend her to everyone!

Rhiannon and Megan are very friendly and professional. I highly reccomend this offfice

An agent named Rhiannon helped me find a lower rate than what I had with progressive. Rhiannon was very professional, fast and personable (in a good way) I enjoyed working with her and I highly recommend this agent to others!

I called statefarm to get a car insurance quote. Rhiannon answered the phone and was so professional and helpful and quoted me a price way cheaper than my current insurance.i would highly recommend Rhiannon

Great customer service

Great agency

Rhiannon Rocks!