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Ice Insurance Agency
180 Promenade Cir #300, Sacramento, CA 95834, United States
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Review №1

Ice Insurance is by far the best. Jake truly cares about people - like, actually really cares. He wants to get people the insurance they need for their specific situation, freely sharing his time, knowledge, and wisdom without expectation. I have small business and personal policies through Ice Insurance. Jake got to know my business as I was starting it up and made sure that I was covered so that when a business claim arose, I felt confident that I had the coverage I needed so I didnt have to worry. And he walked me through the process every step of the way so I felt supported and informed. And since he recognized that family is an important piece of the puzzle to discuss when starting a small business, he already knew our situation when we asked about personal policies.Jake and his staff are super responsive and they anticipate my needs, getting me the necessary information and guiding me through things to make it all easy. Not only that, but Jake makes sure he checks in proactively every once in a while to catch up and offer help as needed.Ice Insurance has my highest recommendation.

K
Review №2

Wow-great customer service and always very responsive! When my rates went up, they reached out to me to discuss. Very different than past experiences of just getting a bill in the mail. They are paying attention to my coverage and being proactive. I would highly recommend this company. I have been using them for many years and have always been happy with the level of service.

Br
Review №3

My wife and I, recently purchased a new home and needed a comprehensive look at our insurance portfolio. Ice Insurance Agency came highly recommended. During our initial call, we were greeted with a full assessment of our needs. They outlined the possibilities and gave their suggestions, but also gave us the opportunity to review and make the best decisions for our family. They were extremely responsive, and were with us every step of the way with our mortgage company. We will use them for all of our needs thanks to Jake and his team.

Mi
Review №4

I have spoken with Maria, Amber, and Michelle with ICE. They are all extremely proactive and helped my girlfriend and I save a lot of money on insurance. They will make sure they find the best policy for you. Give them a call, you will not regret it!

Je
Review №5

If I could give jake and his team 6 stars I most definitely would. Cannot stress enough how important it is to have an agent that has your best interest at hand. He’s extremely thorough, responds very fast and is happy to educate you on insurance and is incredibly thorough in determining what your needs are. He’s one of these people that has the highest of integrity and puts your needs above his profits. I highly highly recommend himAnd his amazing team. They really go above and beyond and there’s nothing like knowing you’re actually covered. I sleep much better at night knowing That I’m totally covered.Thanks a million Ice insurance

Mi
Review №6

I’ve never had a better experience with insurance.I first contacted a very well known insurance company. The process of getting home coverage was painful. I didn’t have all the answers needed at my fingertips and it took over an hour on the phone to set up a policy I didn’t even feel confident in.And then a friend recommended Jake Ice. Wow! He took care of absolutely every detail, from pulling up my new home’s info to coordinating with my HOA, to make sure every stone was unturned. And he did it all on an extreme timeline.He explained all about the coverage and worked to make sure I didn’t go beyond what was needed, while still being covered from every angle.So easy to work with. His staff are great too. Highly recommend!

Su
Review №7

Ice Insurance Company has been taking care of my company for a year. It is truly a one-stop place for all our insurance needs. Jakes speality is listening to the client to learn more about the company first. He has helped me find customized insurance plans that fit my needs. He also has a great team. Maria provides an excellent customer service. I can truly depend on them as they got my back when Im out busy with my work. Thank you for being an honest and caring company.

Di
Review №8

I had the pleasure of meeting with Jake last week to help me understand my insurance coverage better. I was so impressed with his knowledge of insurance and his desire to make sure I was properly insured even it wasn’t with him. Maria did the follow up with me and was equally impressive. Her attention to detail, promptness and following threw was second to none. It was a pleasure to work with both of them. I now have better coverage, at a lower rate and sleep much better at night.Thank you both for great service.Dionne

Ky
Review №9

Jake and his team are very helpful and proactive in working with their customers.

Fo
Review №10

AMAZING! Jake and his team have gone above and BEYOND for me and my small business. HIGHLY recommend them to ANYONE especially if you are starting your own business :)

Qu
Review №11

I have never met a more honest insurance sales man! He will make sure your needs are covered! He is my go to guy for any questions I have when it comes to insurance! THE BEST!!

s
Review №12

The ice team are the best of the best!

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1 Photos
12 Comments
5 Rating
  • Address:180 Promenade Cir #300, Sacramento, CA 95834, United States
  • Site:http://iceins.com/
  • Phone:+1 916-387-6800
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
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