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Cost-U-Less Insurance
7213 Florin Mall Dr A, Sacramento, CA 95823, United States
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Ru
Review №1

Really appreciate Tuan for helping me out. He treated me with excellent customer service. Went that extra mile to make sure I obtained the best rate. And if youre looking for professionalism and someone to look out for you and your family on the road make sure you get in contact with Tuan.

De
Review №2

I am very appreciative of Anna Gadon,at cost u less…she was very attentive and Professional ,as well as courtesy ,she took the time to explain to me and answer all questions… she made me feel very secure in my decisions on insurance and I wish all agents were like her for she is very patient and very understanding…..i would say she should definitely be promoted in this company because she only further it’s growth and accomplishment thank you for having such a respectful and down to earth agent and thank you Anna Gadon….,

El
Review №3

Ana is a amazing,she help get the lowest rate on my car insurance. Amazing customer service and very accurate of what she said.

Sa
Review №4

Twan Le was a great help with switching my new car on to my insurance and even helped me save $65. Thank you Twan Le at cost u less insurance center.

T
Review №5

I met with Tuan today ten minutes before closing time. Tuan stayed and took the time to help with a confusing/complicated situation. This man really cares about his customers. Excellent communication with a real personal customer service experiencAsk for Tuan.P.s. My apologies to Tuans mother if he was late for your dinner date.Cost-u-less *****Tuan ***** #costulessflorinroadsacramemto.

Ta
Review №6

I had the most helpful insurance agent ever! Ana helped me find insurance while I was at my wits end trying to get coverage . She knew her stuff was fast friendly and answered all the many questions I had about insurance I had no clue about 😳 !!

Bl
Review №7

Thank you Ana!! She answered all my questions I had. Great communication skills!!

Ma
Review №8

I really love going to this place every time that i need to go renew or make payments on my insurance, the people that work here are VERY HELPFUL AND PATIENT. Ana Alaniz is the best she always answers all my questions and finds me the good and cheaper insurance. I really recommend this place 😃😄👍

mi
Review №9

I needed some help with the down payment because most were very high$$ and john helped me out like the other companies wouldnt. I appreciate the professionalism and respect i got. It was the experience everyone deserves. Thanks for the affordable insurance.

ro
Review №10

Both john Lu and Anna were great. Very helpful and

an
Review №11

Thank you John!!!, you are seriously the best. Best costumer service I ever had always gets back, and always looking for the way to help me. I really recommend talking to John for any questions you have for your insurance or making a new policy. Ask for John. 👌👏

Ro
Review №12

A very pleasant experience,the most inexpensive car insurance Ive found for my situation, absolutely pleased!

Gr
Review №13

I walked in to get insurance for the first time not knowing anything about insurance, but thankfully Ana explained everything to me. She was very professional and helpful. I will definitely come in and see her every time.

De
Review №14

John Lu was so awesome and super helpful found me great coverage and at an awesome price! Awesome customer service!! Thank you again John!

Bi
Review №15

I received a quote for my car insurance today with John. He was very friendly and got me the lowest rate I had received from other insurance companies. The process was fast and easy. Very happy with the service and happier with the monthly rate I received.

Je
Review №16

Definitely recommend going in and working with Ana Alaníz. She alway takes care of all my concerns and is very professional with an amazing attitude.

Di
Review №17

Ana was a prime example of what customer service should be. She gave me all my options and then some, and helped me acquire my policy at the lowest price and the most convenient way. Everything was done on the phone and again She was great!

yu
Review №18

Great customer service !!! Ana found me a great policy & was super patient with us as we were looking around trying to get the best price . And she did just that , thank you so much Ana !! Definitely recommend seeing Ana for any of your insurance needs

Br
Review №19

Both John and Juan were amazing. They had helped me get insurance right away and a great price. Thanks so very much. I also made sure to let Dairyland know how great you guys were to me and hope they appreciate do recognize the great jobs you do.Miss Brook Chester

Mr
Review №20

Customer service is the most important thing in this office. I just want to thank everyone at Cost-U-Less Insurance in the Florin Mall location! Ok, I would like to apologize for only wanting Angie to go over all information concerning my policies! Thats right, both of my vehicles are insured and Angie really was instrumental in the whole process being understood. Ive been to other places, only to get my funds taken, without an explanation. Not you guys, you guys are the best!

Sa
Review №21

Came here a couple days ago Ana was the one who helped me, she made sure I understand how insurance works, Made me feel like an expert now. I would totally recommend my friends and anyone who need insurance to come to this location and with her. All the workers there have an Outstanding Costumer service !!! Love the vibe of this office!!!🙌🏻

Je
Review №22

(Thank you Jacky!) I had to go back to the Elk Grove location to reapply for a new policy. My original policy was not a good fit and I was hesitant to give them a second chance. However, they had me reapply over the phone with Jacky from the Florin location. Jacky went above and beyond to not only find me a cheaper policy but to find a policy that was just right for me. She even went as far as to get back some of the money I lost during my first application. Her friendly service, patience and knowledge helped turn a routine visit into an experience I can feel happy and confident about!

Ce
Review №23

I am very happy with my experience here at cost you less insurance. John was very professional and very knowledgeable about what he was doing. John had great communication skills and very kind, he answered all my questions. I will most definitely stick with cost you less insurance and refer my Family and Friends. Thank you, John! ☺️

Ni
Review №24

Would never buy insurance from them again.

Al
Review №25

Great customer service, helpful, friendly and was able to get me a great price on my new insurance policy thank you Sara.

It
Review №26

Called to ask for a quote and spoke with Ana Alaniz & I’ve got to say she gives AWESOME customer service. The price was a reasonable one and she walked me through every step. She made the process run smooth and considering my schedule, she was great about working around it in order to discuss my options. Highly recommend Ana!!

T
Review №27

The lady in the front office was such a great help to me ! My insurance wasnt sending me the right document I needed and wasnt communicating with dmv about my sr22 and kept me goin back and forth until she called and got it all straightened up for me thank you so much !

La
Review №28

John was great. Helped me find the best coverage for the best price. Also helped me with payments. Cost less goes above and beyond to help you find great rates. They are my go to for insurance!! Thanks john!!

Ve
Review №29

I went in a few days ago extremely stress from being at the dealership all day but once I walked John and Ana were very helpful and made the process easy and fast!

iS
Review №30

I was helped by Sara over the phone and she got me exactly what I was looking for with no hassle.

Ke
Review №31

Called for a quote but signed my contract same day. Juan was amazing. He answered all of my questions and was very easy to talk to. Great customer service.

Al
Review №32

I went today to freeway Insurance and was helped by Juan I truly recommend him because he helped me prior to even coming in with a super affordable quote which keep in mind I went to a different freeway insurance on fruit ridge which I feel they just stole my money but with Juan he helped me with a cheaper more affordable insurance with the same company but an even cheaper one with a different insurance company, so I called before coming in and he helped me find a better company and then I set up an appointment and he helped me right away and helped me with the down payment and also helped me with more ways to lower my monthly insurance like having automatic payments which helped a lot ! I really would like to recommend Juan for anyone that is shopping around to get a lower rate because for sure he will find you a better deal. Thank you Juan you are amazing and really down to earth and you are there for the people not for companies I really appreciate that thanks again Juan!

An
Review №33

I have been using Cost-U-Less for about 4 years now and each time that I go, I talk to John Lu. He goes above and beyond with service to get me the price that I need. I appreciate the time and effort that is put in to make my financial responsibility easier. Highly recommend him as your insurance producer.

As
Review №34

I had the privelage to be assisted by the sales manager John Lu. He was incredibly helpful and diligent. I felt that I would be stuck paying an over priced policy but John went above and beyond and helped me find a policy that fit with my budget!! Thank you John!!

ro
Review №35

Sarah was very helpful and patient with me today. Great experience! Thank you Sarah

Mo
Review №36

Definitely satisfied with cost u less ! Ana was very helpful and as many times as I called and came in with questions, she always provided great service and attitude. She went the distance for me , she’s very appreciated!!

Er
Review №37

First and foremost, I rate five stars because of the great service, it was fast and was treated with friendliness and respect. Mr. Rodrigo Robles help change my policy, and was able to answer every question that was asked. All in all,if you want to get things done fast and efficiently, with a great environment, this location is the one to go to. Thanks Guys!!

Da
Review №38

Juan has excellent customer service and helped me get the best insurance out there! I hope Im happy with my insurance as it was explained and provided. Thank you Juan!!

Ci
Review №39

My sons needed insurance, the quotes were outrageous. Ana was amazing, very friendly and walked me through everything step by step. She got my boys insured for less then half of our lowest quote. I will not go anywhere else. I highly recommend Ana Alaniz for all your insurance needs.

Ad
Review №40

The sign on the door said open, the lights were on but the door was locked. I called the main office and they said they should be open... the main office called, nobody answered.Great service, work hours just dont match the hours posted

Ki
Review №41

Ana was wonderful to work with! She provided excellent customer service along with a rate that fits my budget.Thank You Ana!

Ju
Review №42

AMAZING customer service - I was literally at work, trying to juggle, phone calls, emails, customers, and Berenise was such a doll, she worked through the interruptions with me and gave me a great price!!! She made the process, friendly, fast, and she treated me more as a friend than as someone who she was trying to just sell insurance to! I will definitely recommend her to friends an family!

Ha
Review №43

Great customer service !! Thanks Ana and John !!!!

Ja
Review №44

Horrible place horrible customer service take ur hard earned money else where these people are lyers and have no work ethic even supervsers are incompetent of telling the truth I was with them for 15 years I will never spend my money in this cricket company thy steal and cheat all thy want ur money. Bunch of people that will take advantage of people who are trusting. I am telling all my friends and family go elsewhere NEVER GO HERE THESE PEOPLE ARE THEIFS AND LYERS. IF I COULD GIVE A ZERO STAR I WOULD.

Ca
Review №45

Mariam was very helpful and patient. She walked me through every detail and made sure I was happy with what I was buying. Didnt feel rushed at all. Not what I was expecting when I called for a quote

Ke
Review №46

This is the best cost you less location. They go the extra mile in get me and my family the best coverage and price . the staff is very professional , ,nice and most of all the manager that oversee their customers is outstanding. Thank you,Kevo

Li
Review №47

Anna Aliniz was awesome. She explained everything to me in detail and was able to get me a great rate! I am going to recommend her to all my friends and family.

An
Review №48

Im here at cost u less insurance the .lovely person thats helping me is ana she is doing a woderful job very parient and understanding young lady i suggest this agency to any one needing insurance or just sumply looking to change companies ana is the person to see

Va
Review №49

Anna was awesome if you come here make sure you see her she the best

Di
Review №50

Ana was awesome help me get the best quote for my budget she got me a cheaper quote than i expected

Gr
Review №51

Definitely recommend going and working with Ana Alainiz she provided us great customer service and went over and beyond to help us.

Sa
Review №52

I been working with John for the last few year, he is always here to help and answer all my question. I would recommend everyone to get insurance through him.

Am
Review №53

Great customer service from Vanessa Rangel.Saved a ton of money thank you.

do
Review №54

Ana Alaniz was so helpful in processing a annual policy for my girlfriend Donna! Both John and Ana have been very helpful on other referrals that I have sent into this office.

Is
Review №55

Ana alaniz helped me get the insurance at the right price for my budget awesome attitude and very nice person

Ma
Review №56

I came to cost u less insurance and Mariam help me she has great customer service and I would recommend anyone to come and get insurance very nice and polite I give her five stars

Al
Review №57

Ana gave me an amazing customer service. Definitely coming back to her and reffering clients.

mo
Review №58

First time getting insurance and Jacky was very patient and amazing at explaining everything to me, Very happy customer !

As
Review №59

Mariam was great, very helpful! She help make me understand what I needed and why.

An
Review №60

Mariam Koestani provided the most excellent customer service I haveever had ! She was very professional and new her products . She should be looked at for future manament positions .

Th
Review №61

The greatest guy ever very helpfun informational helped me and i was out the door thank you very much

Wi
Review №62

Ana alaniz helps me every time I come in she’s does an excellent job

Ke
Review №63

Jacky was super helpful got me in and out in a very reasonable amount of time

Je
Review №64

I just got the best hook up @ Cost U Less Insurance Center on two cars from Mrs Ana Alaniz and Rigio. Right here in Sacramento. Thanks you both for giving me the time and the best quote. Pastor Jeffrey Elder. #NEWMEMBER

Jo
Review №65

Very helpful .And made. My day alot better. Ana was amazing.

Da
Review №66

Ana alaniz was really helpful, she was able to work with my schedule and get it done very quickly, and get me the best quote around, very good at communicating with me about every detail and it was very helpful, I’m so glad I decided to go with her, very happy with my choice and insurance, I will be reccommendig her to everyone I know, thank you again

Je
Review №67

Great service! What could have been a stressful process, Ana made simple and quick!

Fl
Review №68

Jacqueline Angeles was so professional an very patient, I understood everything I was singing an very affectionate an new her job very well .not to mention beautiful!!!!!

Wi
Review №69

Mariam Koestani is great she helped me out real good I highly recommend her

Br
Review №70

Quick and Easy to setup insurance! Definitely Recommend!

Ar
Review №71

I came to costuless and I was helped by rodrigo he was very helpful and he gave me a good deal on the insurance I appreciate his help and I would be referring people this way

Jo
Review №72

Very patient and easy to work with. Done in a flash. Thanks John!

Mi
Review №73

Ana was an amazing help edge definitely help me find the best rate.

Da
Review №74

Great customer service the Lady Was very helpful really nice lady ! Good place !

Me
Review №75

I was buying a new car and my insurance company online website was down but by the grace of God Sara Rodriguez was able to help get out of there with my new car she even stayed after her shift to make sure I got everything I needed

Mi
Review №76

Good car insurance and a good price been with the company for 11 years

Le
Review №77

Excellent customer service, very helpful and very patient, Juan Help me with my policy, I will refer my friends and family to him.

Sa
Review №78

I am very pleased with the help i got from ana alaniz. She helped me out so much since my driving record isnt the best she still got me the best qoute for my 2 cars at a great price! Thank you so much for your time! Great job your boss should be very proud.

Ms
Review №79

The cost i paid was $80.00

Ni
Review №80

Hello there I spoke with one of your agents from the cost u less in Turlock her name is Angelica Vilares and I just want to say she did an awesome job, didnt take long and was very taught forward.

Al
Review №81

John Lu was really helpful and friendly, would definitely recommend!

Ad
Review №82

I was helped by a very respectful and very helpful agent name ANA ALANIZ at cost u less insurance on florin rd in Sacramento and im very pleased to say im extremely happy with her work and how my experience was and im looking forward to letting my family and friends know how ever needs insurance she is a huge help thank you ANA ALANIZ

Ma
Review №83

Absolutely wonderful ! ! Got me the best deal today!!

Mi
Review №84

Charges and fees that could have been avoided if the job was done correctly the first time

Ma
Review №85

Ana alaniz has amazing customer service.

Ro
Review №86

John did an excellent job. he helped me save a ton!

Ju
Review №87

This place is a joke,wasted it my time and gas by advertising it was open til 8 PM.

De
Review №88

John has help me a lot on my insurance and getting me back on the road. Thanks for everything you do for me.

Sh
Review №89

Amazing customer service gets the job done

Ch
Review №90

Called in and got a quote. called back to purchase and the same quote went up over 100.00 bucks. No thanks!!

Fe
Review №91

Jon Jon had the best customer service

Ra
Review №92

John was fast and friendly, I was in and out with insurance to go on with my day. Come see him if you are ever looking for insurance.

Xo
Review №93

Ana gave me an amazing customer service

Le
Review №94

Helped me get insurance without a license now i have though

YU
Review №95

Great customer service!!!

De
Review №96

Sarah is awesome

Sp
Review №97

Was told I would be purchasing a month to month policy and paying for the initial 2 months. After the first month I was sent a reminder that my second month was due (despite being told before my initial purchase this would be included). When I rang to inquire as to why this was they were no help.

Ta
Review №98

Bootsy

Do
Review №99

I have never used them

Ms
Review №100

Cheap insurance

Information
6 Photos
100 Comments
4.6 Rating
  • Address:7213 Florin Mall Dr A, Sacramento, CA 95823, United States
  • Site:http://www.costulessdirect.com/resources/locations/Elk-Grove-95758?utm_source=google&utm_medium=yext&utm_content=SAC2
  • Phone:+1 916-604-8416
Categories
  • Auto insurance agency
  • Insurance agency
  • Tax preparation
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:8am–8pm
Service options
  • On-site services:Yes
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