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Ward North American - Austin Round Rock Movers
2251 Picadilly Dr A100, Round Rock, TX 78664, United States
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Su
Review №1

Ward is a great move partner. Accurate estimate; responsive to my needs and preferences, and very well-organized. Every item they packed was in perfect condition when I unpacked. The thing I like best about them is that they were super efficient and made haste to get my furniture to me in my new home. Great people. Great value.

Ke
Review №2

I’m halfway through my move. I had a team, led by Andy (who is fantastic!) pack and move me from Chicago into storage in Houston while I’m having a new home built.Every single person on the crew over 4 days just had incredible attitudes and were very hard working!I’ve moved many times, and this crew was exceptional. Hoping I get the same guys when my house is finished!

Am
Review №3

Moving no matter how big or small the job is very stressful even under the best circumstances. I was extremely satisfied with every single aspect of my experience with Ward North American from the smallest details to the largest obstacles. I highly recommend choosing them to make your move easier including their packing services.

Er
Review №4

The entire team was very professional and helpful during my move. I appreciated their willingness to answer all my questions, the thorough job of packing, and the efficient way all of my things were delivered. Highly recommend!

RK
Review №5

The services of Ward North American were very timely and complete. The driver (Carlos) showed up on schedule at both origin and destination and kept us well informed. Both our estimator (Jaden)and move coordinator (Elizabeth) were thorough and professional. The unpacking crew in NC were great and went beyond the call. The packing crew in Texas was generally very good. However, their improper packing of an antique roll-top desk and antique spindle-leg table resulted in significant damage. Overall, on a scale of 1 to 10 (10 being the best) we would give everyone a 10 except for the packing crew which would probably deserve only a 8.

Ka
Review №6

Our driver, who loaded the truck and drove it more than 2,000 miles to our new home, did a fantastic job. Careful, attentive, and friendly, he stayed in touch with me along the drive, unloaded quickly and carefully. Our things arrived in great shape. Excellent service and fair price. Highly recommend!

La
Review №7

They gave accurate and fair assessments of time and money, showed up when and where they said they would, kept us informed, and were completely professional throughout.

Hi
Review №8

We had a fantastic experience with Ward North American with our office move! They helped take care of everything, from the packing to the move and putting excess items into storage. Communication with Enrique was excellent and timely from beginning to end, and Gerald and the moving team were professional and efficient. The entire process was smooth and painless and we look forward to working with Ward again the next time we move!

Ju
Review №9

Ward North American provided moving services for my household items. I was very pleased as they were very efficient and professional. They handled my items well and securely wrapped all furniture. Overall, excellent services.

Ot
Review №10

Everything was done very professionally and quickly. Excellent communication. The price I was quoted was the price I paid-no sneaky nickel and dime add ons.I am referring only to the packing and departing portion.However, the delivery was a disaster in more than one way.Ward:1. Left me a voicemail with the wrong date for delivery of my belongings.2. Sent a single driver who didn’t want to review the inventory recorded before unloading and leaving.3. Had the same driver unload at my storage locker alone, with no other workers.4. Lost three boxes packed with clothing and other valuables. Located two of these boxes and sent them to me. The third was never found and I received a small amount of compensation for the lost box.I would under no circumstances hire this company for a move of any type. A move of two pieces of furniture and about thirty boxes proved to be too much of a challenge for Ward North American.Moving is one of the most stressful activities in anyone’s life. This was by far the worst moving. experience I ever endured over fifty years of multiple moves.

Br
Review №11

The team we worked with was out of San Antonio and they were awesome! We were moving an entire office building and they knocked it out of the park the entire time. They worked together so well. We will certainly hire Ward North American if we have future moves.

Mo
Review №12

Wes and Sam were amazing. They got here I was losing my mind and they took care of everything. They had to take apart some furniture to move is and not a scratch!!! I LOVE this company. Everyone there has been awesome!!!

Ki
Review №13

Amazing crew! Joey, Maddie, Michael and Matthew were quick and friendly. They showed up on time and worked hard to get my house packed. Erika was so sweet and accommodating in helping me organize what was being packed and Elizabeth was responsive to every call i made regarding the delivery date. I could not have asked for a better experience on this last minute move. With this pandemic, it is hard to find happy, friendly people - Ward has a gem of a crew and should be commended for the professionalism and friendliness of their entire staff! I will be using them for any moves that come up!

Me
Review №14

This team was responsible, professional, polite and by far the best value I found. They were safe and respected the current health standards. All of belongings arrived on time and in great shape. I would use these guys again anytime.

Ty
Review №15

Very friendly, professional, and courteous. Walid did a fantastic job of coordinating the loaders & un-loaders, and he was right on time for the pickup and delivery of our items. No items were damaged, and everything was accounted for. I would absolutely use this moving service again if I needed to move across country.

LM
Review №16

The two men who moved my items into my home were very professional and nice. They were on time, efficient, hard working and polite. They handled my items with care and respect. They were clean and careful. They were great !!

Dy
Review №17

Great quality move from start to finish. Cassandra our coordinator was phenomenal in helping us get everything lined out. Crews on both ends were great as well. Highly recommend.

Al
Review №18

I have had done a few cross country moves and Ward NA has to be one of the best movers around. They provided great service from beginning to the end. The drivers are the best. My driver Andy was punctual and very professional. Andy ensured we had no issues in our move. He knows what needs to be done. The local load/unload crews were also great. The success of a cross country move are the people and Ward NA have great people. Will use them again in my next move.

Lu
Review №19

We greatly appreciate the entire team at Ward North American - from their relocation consultant utilizing technology to survey our house to provide us with an estimate, the move coordinator checking in with us pre-during-post move, to the incredible movers both in Austin and San Antonio who took all the necessary precautions not only for our homes, but for the safety of our health by using face masks throughout the entire process. It can always be stressful moving between cities, however, it can be even more stressful to move during a pandemic - but, the team at Ward were superb throughout the entire process, and my family and I Thank You.

Na
Review №20

Everyone at Ward North America was amazing. Elizabeth my move concierge and Clayton the driver stayed in contact with me throughout the whole process. My household goods were professionally packed and delivered very promptly by a courteous team of movers. I would highly recommend them for any long distance move. They all exceeded my expectations.

Sa
Review №21

Quality, sincerity, and value. They were not the cheapest, but they provide exceptional quality every step of the way. From detailed packing, to great handling of everything, to a fabulous tracking process, timely delivery, with a very nice and professional crew, its all youd need. Highly recommend them.

Do
Review №22

This is the third time I have used Ward North American to move household items. They are consistent in taking care not to damage items, are very professional, courteous and communicate timely. I would not use anyone else.

Ch
Review №23

Very attentive to getting your move organized and giving options to help save money. We needed extra storage time, too, and where we stored was a big factor in the quote.

Ja
Review №24

Ward NorthAmerican movers are the best! From the minute they arrived our move was handled with professionalism and quality. The guys that showed up seemed to really take pride in what they do! We will only be using them for future moves!

S
Review №25

On time and professional services. Friendly staff. All of my belongings and vehicles arrived safely.

br
Review №26

Ward, was professional from start to finish. Thank you for making our move go smoothly even when we changed the city we were actually moving to.

CD
Review №27

Professional, easy to work with . Would highly recommend.

Su
Review №28

I can’t say enough good things about the crew who moved us from our old home to our new one. After having acquired stuff for over 30 years, we had quite a bit for these guys to pack and move. I wasn’t personally with them when they packed us, though my husband was. I was on the receiving end when they unloaded everything. The entire team pulled together and were so very pleasant. They had great patience. There were times when I would ask them to place furniture in one location, not knowing my husband had told them to put it in another. They never complained. Once I figured out what was going on I made sure they did not have to re-move any other furniture, though they were willing and able. One of the crew was smiling and singing most of the time, which was wonderful. Another was very allergic to cats. We have many. With red eyes and sneezing, he never complained. And he even made sure there was nothing else they needed to move or adjust before they departed. I will definitely recommend North American to anyone needing to relocate.Pat Stelly, our first contact, was also very professional and always patiently answered our many questions. He was very pleasant to work with.Sincerely,Susie Alverson

Vi
Review №29

I expected a door to door move on the dates requested and I received what I requested.

Er
Review №30

Best moving company around!

El
Review №31

WORK WORK WORK

Er
Review №32

Best moving service in Austin Texas and Phoenix Arizona!

Mi
Review №33

I am in the middle of a nightmare move with this company. We still have not received our property two weeks after it was picked up and way past the guaranteed delivery date. In fact, for two weeks they did not notify us of any delay and then we found out our stuff was only one and a half hours away from the original pickup location after two weeks. Today, we were guaranteed in writing by three people delivery, and we have not received our property. The local company, this office, who we contracted with and paid says they have no control and cannot do anything, their hands are tied. National Offices are deceptive and evasive.

Ja
Review №34

Always take great care of us.

Ja
Review №35

A flawless local move!

Ro
Review №36

The crew was friendly and very professional.

Information
33 Photos
36 Comments
4.8 Rating
  • Address:2251 Picadilly Dr A100, Round Rock, TX 78664, United States
  • Site:https://www.wardnorthamerican.com/texas/austin/?utm_source=google&utm_medium=organic&utm_campaign=gmb-atx
  • Phone:+1 512-596-5600
Categories
  • Moving company
  • Logistics service
  • Moving and storage service
  • Storage facility
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–12pm
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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