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Cellairis
4700 E Palm Valley Blvd, Round Rock, TX 78665, United States
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Se
Review №1

I would highly recommend to get your phone fixed here! I shattered ( and I mean GONE) my entire screen until it was unusable and searched around for a good cost and service, and I can honestly say I got it here. Kevin was extremely responsive, friendly, and informative, as well as being quick as hell. He was flexible with my schedule and was absolutely the best cost! If you are looking around or debating if you wanna try somewhere else... seriously don’t waste your time. Thank you Kevin!

To
Review №2

Ive been bringing my broken phones and tablets to Kevin(owner) for last few years. He is always helpful, fair, and does a great job fixing our mobile devices. I came in today and he fixed a usb connection problem I was having for free. Hes the go to guy for phone repairs.

Ma
Review №3

Great pricing and great service! Phone looks brand new and I love it! Kevin was such a great help making sure everything was in tip top shape! I was recommended to come here and I will definitely recommend to anyone!

An
Review №4

Takes very good care of customers needs and iced any problems if any that occur. Very satisfied with the work done here.

Ma
Review №5

He did an amazing job! He made made sure my screen was on my phone to the best fitting! He pays attention to detail and is precise with the screens! I will definitely be back! Amazing customer service would for sure recommend to anyone with phone issues!

Sh
Review №6

Kevin is super amazing!! I got my screen fixed from him and was super pleased!! I had an issue with it a little bit after and he took care of me no questions asked!!! My names Shaquille, I appreciate you Kevin and thank you for the conversation. I highly recommend!!!!!

Sa
Review №7

I felt owner is transparent on what needs to be repaired now my broke phone and was lowest prices as I compared with other options, liked the service, I’m happy.

Ju
Review №8

ICYMI Cellaris is INSIDE the Wallmart; Right up front near Customer Service. Enter the parking lot off of Red Bud to avoid the gas station and fast food traffic. Ask for Kevin, but all of the folks at Cellairis are attentive, professional, and their prices are more than affordable. No pressure, no sales pitch, just good honest business. One critique I do have: the phone release/information contract is painfully small making it awkward to legibly write on. 5 out of 5 stars!

Ti
Review №9

This place has been life saver twice now!Great customer service! I will definitely be back if I need! :)

Ma
Review №10

They were so nice and let me take a couple days to come back and pay. They did everything to make sure I had a great experience. I 100% recommend coming there.

Jo
Review №11

Very bad he said that my phone can be fix but he left it badder than before my phone no longer charges and asked me to rate him 5 stars on here

Mi
Review №12

They quickly replaced the glass on my iPhone while I got some shopping done. Great work, good price!

Aa
Review №13

This place closed within Walmart. They need to update this.

DR
Review №14

Very kind and very fast I was in an out in 15 minutes

Da
Review №15

He gave me a free case and he is very polite. He got my phone fixed and gave me some good advice for keeping my phone safe and in good care.

Pa
Review №16

Kevin is a very heartfelting, amazing, kindhearted person. I would recommend if anything happens to your electronics please come to Cellairis in Walmart. Great Work and very Responsive

De
Review №17

The greatest phone experience I’ve ever had. I am prone to dropping my phone everywhere, and this time my screen was cracked really really bad. I took it in, it took him 20 minutes to fix and he did amazing. He even gave me a really nice screen protector for free. Hands-down, best service I’ve received getting my phone fixed .

Sa
Review №18

Kevin was really friendly and fixed my iPhone X screen in just 20min.Greatest experience I’ve ever had. Recommend your phone fixed here.

Ga
Review №19

Responsive and easy to work with. Excellent price and honest advice. highly recommended!

Mi
Review №20

Great ! Walked me through everything I needed.

Av
Review №21

He repaired my iphone x in about 20 min. Fast service and affordable price. definitely I come back if needed again

Sp
Review №22

Super great and fast service. Was really friendly and repaired my phone in little to no time at all. He even let me pick out a pop socket for free. Again, wonderful service. 100% recommend getting your phone fixed here.

Pa
Review №23

I picked this place to work on my daughters phone since it had so many great reviews. Our first meeting went well, we dropped the phone off and 20 minutes later he called and let me know the battery was bad and that it could be replaced in another 15 ish minutes. When he called to let me know the repair was complete and I paid for the service and kept the old battery. Needless to say my daughter was extremely thankful and everything seemed fine, even hi fived the guy thinking “wow this was easy.”Until the next morning when we started experiencing the exact same issue. The phone wouldn’t charge and was dead. It was like nothing had been worked on. I called back today and he said set a time of 1:30 to meet to go over the phone again. Not a problem, until I waited in front of a locked store until 2pm. I called and they said that they would call when they arrived. So we ran the rest of our errands and no phone call. I called at 3:30 and the store was open. Okay, so this is where it starts getting odd. We drive back to the store and he immediately takes the old battery and put it on a charger and open the phone up for service. He kept looking at the old battery with a confused look and told me that there was a new issue.... the logic board is bad! This part is going to be an additional $125... Immediately I asked if the old battery was even the issue and he confirmed that it was now charging on the station. But it won’t charge in the phone...? At this point I’m feeling very skeptical and wondering why the battery was even replaced if the logic board was bad. After trying to make this point it gets very interesting and both of us are getting visibly upset. Even to the point that he was willing to cut the price down to reflect a discount for the battery. But that’s another $78 with other potential issues that may not have been troubleshot and he made it very clear he was not going to further diagnose. The issue simply wasn’t located when it should’ve been then put a “maybe” new battery in the phone that was charged and sent us on the way. At this point I had enough and just wanted the refund in which the entire time he called himself a professional while arguing with me over if he was even going to refund the money. I don’t write many reviews about businesses because I know anyone at any time can have an off day and reviews can be crippling. But this is about accountability and taking advantage of people who don’t have the technical know how to resolve these issues. At no point did this individual take any ownership of this and say, “I could’ve been wrong” let’s make this right. He was the professional and I was there to see him. Those are his words.Save yourself some time and headache, make an appointment and go to the Apple store.

Ka
Review №24

They got me in quick and easy no problems

Na
Review №25

Awesome fast service. Even the repair prices are affordable. The gentleman is very professional and always goes an extra mile.Thank you.

Mi
Review №26

I came in to fix my shattered screen and I came out disappointed because the quality of the new screen just look and felt cheap so I came for a refund but the guy told me he has a better quality screen and he will fix it for me for no charge and throw in a screen protector if I like it. I absolutely loved the new screen, it feels like the old iPhone and the color quality is good. He dealt cares about customer satisfaction and will do anything to make you happy. I recommend this place

Ka
Review №27

He does the most amazing job at a wonderful price. Although it was busy, he kindly and courteously offered to help each customer that walked in. My boyfriend and I went in and got help right away for a repair of a phone screen. He gave us extra help without raising the price. If you want to get your phone fixed for a great price, go to this place and your whole experience will be delightful!

Ja
Review №28

The manager Kevin is really nice great attitude and very inexpensive very great quality! And he helps when you really need it

Re
Review №29

My phone was in an extremely bad condition. The home button needed to be replaced as well as my screen it was completely shattered. Kevin which is the individual who repaired my phone was beyond amazing. Very decent prices in relation to the repair and I was in and out in no time. Highly recommend.

Er
Review №30

Would highly recommend Kevin, same day service and affordable prices.

De
Review №31

Very knowledgeable phone tech with obvious experience in all the latest phones including my galaxy s9. My phone was badly damaged after falling from my truck onto the highway, in as little as one hour he had my phone completely fixed in like new condition. I’m very satisfied with the service I requested and also very satisfied with the overall price of the repair!I’ll definitely be referring everyone I know to him and will most definitely come back if I ever need any mobile repairs in the future.

Dr
Review №32

Very nice service and person.

Ja
Review №33

The best place to go for fast affordable service. I went to get my daughters shattered screen fixed on her iphone and he finished it in about 20 minutes with it looking like a brand new phone. I would recommend his services to anyone, and his customer service was excellent!

er
Review №34

One of the best phone repairs places I’ve been to, who actually have reasonable prices. I definitely recommend anybody looking to come here to get there phone or computer fixed! Great service as well!!

So
Review №35

Brought my iPhone 6+ that was completely shattered. Strait forward pricing. Most places like this you end up haggling and then left wondering if you got a good deal or if they suckered you into paying more than most other people do. So I was impressed that their prices were posted for everyone to see for your type of device. I love honest businesses that do this. Being transparent is something I value a lot. Technician quoted me that it would take about 20 minutes, so walked around for a while with my daughter, came back to wait and he was already done! He put a tempered glass screen protector on (which I guess is in the sale price). Didnt try to up-sale me on accessories. Then noticed my military ID when I handed him my debit card and he gave me a military discount! I always forget to ask places if they offer military/police/student discounts so Im glad he noticed. Over all Im just glad that my phone is back in working order. The best part is that it was hassle free, strait forward, and it wasnt as expensive as I thought it would be. Any screen cracking in the future and Ill be sure to come back here for sure. You cant beat services that you know will be good.

An
Review №36

Took my phone in because of water damage (screen went black, but phone still made sound), and Kevin was able to fix the phone in just 1.5 hours and the price was very reasonable. Kevin was SUPER friendly and really seemed to know his stuff. He even took a part my phone in front of me to show me the parts/ what he was going to do, and also told me about an error a different repair company did. Would go back again if needed and I definitely recommend!!

Ja
Review №37

I would definitely recommend coming here!! Fast and good service!!

kr
Review №38

Kevin just repaired my phone screen. He did an amazing job very polite and excellent service super fast too. I went and bought a few things I needed inside walmart and went and picked up. So convenient!! I’m so glad I went to cellaris. I definitely recommend Kevin

Ha
Review №39

I always bring my broken phone here. He have a great deals. Definitely recommend him. Very friendly and polite. He have a variety of phone cases. He fixed my phone within an hour. Thanks

ph
Review №40

Very good service and fixed my phone fast and easy

Mi
Review №41

They were awesome! Fast, friendly, thorough. Even though the first time my glass was replaced something didnt end up working with it, I really appreciated how they helped me make it right. Thats the only reason I didnt give them 5 stars. I will definitely come back if I need anything!

Ro
Review №42

This guy is a very hard and smart workerAlways ready to go an extra mile to satisfy the customer.Great!!

We
Review №43

Best and fastest customer service Ive ever had, and for a good price. I thought my phone could never be fixed, but thankfully they could fix it, now it looks like new, I am so happy with the results.

Al
Review №44

I had the best experience ever! The man was very nice and helpful. The service was quick and easy. Highly recommend this company for fixing broken cell phones!

Ja
Review №45

He’s so amazing and he helped me with everything that I had to fix on my phone. He’s great and y’all should go check him out.

Se
Review №46

We loved the service and kindness

Al
Review №47

I took my iPhone 7plus to 2 different phone repair stores and they both said they couldn’t fix my phone. I brought it here and Kevin made it look like new, great customer service and fast service of course. Thank you a lot Kevin !

Je
Review №48

Great customer service! Worked on my phone and handled customers coming in and finished replacing my screen in about 10-15 minutes. Very skilled and there was only one person doing it all. Very pleased with the service I received!

Du
Review №49

Great experience! Fixed my phone great and did it quick! Definitely need to come to him if you need your phone fixed.

An
Review №50

I have had two absolutely stellar experiences with Cellairis. They made cracking my phone screen a MUCH better experience... If cracking ones phone screen could ever be enjoyable, this would be the experience that would make it so! Monica and David are extraordinarily helpful, skilled, and knowledgeable, not to mention super witty and down-to-earth. The customer service I received was unbelievable. My phone was like new in much less than an hour, and the price was unbelievably affordable!! Cellairis is my go-to for phone repair needs!! I heart Cellairis!!~Anitra

Di
Review №51

Would give a Zero if I could. Paid upfront to have phone screen repaired. Took 2 weeks to fix it and it only worked a week. He broke phone and now it is useless...So if you want to be lied too and never given a status update about your phone repair.....This is what you get here...Stay Away

Ma
Review №52

Very GOOD CUSTOMER SERVICE in TOWN!Prices are very reasonable and affordable.Kevin is the best out here!!!! Check him out!

Sa
Review №53

I’m a frequent visitor to this cellairis location. I have never had an issue. He always fixes my phone within 25 minutes. Great customer service and reliable! He always does a quality job fixing my many broken phones I bring in!

it
Review №54

Best sails and beautiful work! Kevin has great customer service and I will be returning!!, love it

An
Review №55

I feel like I have a brand new phone! Kevin did an awesome job! They’re located in the Walmart on Palm Valley. Thank you!

Em
Review №56

Kevin is awesome guy. He fixed my phone screen and it works very well. Affordable service quality too high.

Q
Review №57

Great service , he took very great care of me, was able to fix my screen within 15 minutes . Perfect . Most definitely would recommend.

Br
Review №58

Taylor and David were GREAT! Smart, knowledgeable, pleasant, and respectful. They found and fixed a problem with my iPhone 6 Plus that had plagued me for three months.It was repaired while I was there and at a cost that I felt was very reasonable.They are experts with all brands of phones. Give them a try. :-)

Ju
Review №59

Fastest service, best price and excellent customer service! I was not disappointed having my daughter phone fixed..

Jo
Review №60

I cracked my iPhone 6 last wknd and took it to Monica at Cellairis. While their pricing is very competitive, I mentioned that I found a company that was a little less expensive. She said no problem, we can price match. After she verified the price by speaking to the other company, she honored the lower price. My phone was fixed within an hour, Monica was extremely helpful and Ill definitely return if I have any issues in the future.

To
Review №61

I have been coming here almost 3 years now and I’ve never been disappointed. He’s located in the front of the Walmart. He’s beyond reasonably priced I’m very clumsy and crack my screens often so I’ve had a few experiences with this shop and it’s always great. After getting my screen repaired I literally dropped my phone down some steps and cracked it again 30 mins after leaving, I called the store and told the guy I cracked it again and Was coming back not blaming him or asking for free repair or discount he discounted the repair and threw in a screen protector. I cracked it again recently andToday 6/13/19 he hooked me up again. Trust he’s the goat.

Me
Review №62

Monica fixed my back camera! Did an excellent job! Will definitely come back for any future needs! Customer service was great! Only took her about 15 mins to fix me up! Awesome place!

Te
Review №63

I was shopping in Walmart and walked passed the store. I decided to buy a case for my phone and was helped by David. He was extremely courtesy and friendly. He acknowledged me as soon as I walked in and answered all my questions. He was so nice I also decided to buy a protective screen case. I would definitely return and recommend to others.

Ma
Review №64

Awesome guy, excellent service, and very competitive price

Tr
Review №65

I have been going here to get my phone fixed for 5 years now! And omg fast service! Never ever had a problem even when I moved I still drove to come here! Awesome and fast customer service ! Every single visit never dissapointed !

De
Review №66

This Place Is The Best When It Come Down To Fixing A Phone👍Best Place Ever💯Thanks So Much😆

Ti
Review №67

Great customer service! I have had such bad luck with my phone and laptop and have received the best products and service! Thanks again!

Ry
Review №68

SCAM ARTIST!!!!! Called before hand gave me a price @$200 I showed up on time. He was late an hour then gives me a price @$100 more. What a CROOK!!!!

Au
Review №69

Awesome Experience, Very Professional

An
Review №70

Ive had multiple screens and batteries replaced here on phones and tablets. The repairs were fast and inexpensive. I would have given 5 stars except my wife asked me to remove a star or two because, on the most recent cell phone battery replacement, he accidentally broke the screen and fixed it for free (but charged us for a new screen protector) AND, when we got the phone back, we found that we couldnt connect to mobile service. We brought it back and he repaired (for free) the antennae that he apparently damaged or disconnected during the battery replacement (and the repair took more than 2 days). My wife didnt like that it took so long to get a working cell phone back. Im just happy that he was willing to fix it without charge or complaint. Bad experience for my wife but overall good experience as far as Im concerned.

Ra
Review №71

I would shop around instead of assuming theyre the only option. CPR does a fantastic job as well. The managers act as children when being told something they dont like and tend to take things personally, also I was not informed when my device would be finished, I had to call them multiple times. They did an excellent job on my repair though, so keep that in mind when going to them as the customer service may have been sub par, but my device now works as it should.

da
Review №72

I ordered two custom cell phone cases, one for my stepson and one for my boyfriends business. The cases came out amazing and my stepson LOVES his deadpool case! The staff were friendly and professional and when putting on the protective cover they explained everything they were doing and what to/not to do while the cover was setting. Will definitely come back here for all my custom case needs!

jj
Review №73

Great service, easy to talk to, reasonable prices.

Ja
Review №74

Great service and prices! Excellent job!

Ch
Review №75

A very fast and easy repair for my 6 took less than 30 minutes while I was away . Thank you again cheap and fast .

Er
Review №76

Work for a heavy equipment company in Austin, Monica repaired several of our company phones. Very professional and courteous, completed repairs quickly. Great job on repairs, will be referring friends and family for cell repairs.

Iy
Review №77

This is the best service I ever experienced, Kevin is very honest and professional, the services are reasonably priced.

Jo
Review №78

“Perfect place to fix phone. There’s a guy that is nice and hannsome” this dude is amazing

Me
Review №79

Great service and done quick and efficiently. I prefer this shop to anyone who’s in need.

MA
Review №80

Great service I reccomend you come here if you want your phone fixed the right .!

Da
Review №81

I came here about 20 times😭but this guy has great customer service and is a great help

Ch
Review №82

Phone looks brand new! He did a wonderful job repairing my fully shattered screen, definitely would come back if i ever have another mishap and it was all at a better price than any other place around. thank you!

Ca
Review №83

Monica was extremely helpful and friendly. She was able to repair my iPhone 6 screen on the spot and very fast! I am very happy with her service, thank you!!

K3
Review №84

Fastest and wonderful work wouldn’t go anywhere else 10/10

Yu
Review №85

I was visiting from out of town and cracked your screen. Found you guys on Google & from your reviews came into the store and was blown away with the prompt & courteous service from David. I would definitely recommend you guys to anyone looking for a repair.

Re
Review №86

The employees are very understanding and people friendly. The service is quick and hassle free. I would recommend this shop to anybody in need of a phone repair.

Ai
Review №87

Great service, real fast and even got a free screen protector.

Am
Review №88

Got my iphone screen fix in 20 minutes!! great price and very friendly service. Ill definitely recomend it to my friends!!

Ne
Review №89

My husband and I love this place. Our daughter has broke our phone a few times and these guys fixed it right up for the right price. She then spilled some water on our Macbook Air and the keys became stuck. Kevin at Cellaris was able to fix that too! He fixed it fast (ready the very next day) and for several 100s of dollars cheaper than the Mac store ever would. I highly recommend this little shop. Appreciate you guys.

Da
Review №90

Mustafa knows what true customer service is! Attentive, knowledgeable, fair. This little shop blows the other phone repair places away. Were repeat customers here and weve never been repeat customers at another phone shop. Great work on my iphone screen repair, thanks!

Sa
Review №91

Excellent price and service! Highly recommend.

Me
Review №92

Quick!! Excellent quality and service . Very recommend . He will work with you

Si
Review №93

My son dropped my phone and it completely shattered . My phone wouldnt even turn on. Brought it to cellairis and Monica & David were able to hook with up with a brand new screen plus a glass screen protector. Hopefully this helps against my sons future drops....anyway I would definitely recommend them if you have phone needs!

ye
Review №94

Came here after hearing how expensive the apple store repair was going to be. And the employee stayed 30 more minutes after their close time to complete the repair. Excellent customer service and great price, highly recommended!!!

Da
Review №95

Fast and good service. recommended

Ju
Review №96

Great service.my phone was fixed fast. Also very affordable.i highly recommend cellairis at Walmart..

Ma
Review №97

I needed my phone fixed right away and Kevin fixed it perfectly for me, with no problems.

Ja
Review №98

Amazing guy great prices ! Highly recommend I’m coming here for all of my devices !

Jo
Review №99

COME TO THIS REPAIR SHOP!!! this man will fix your phone in 30 m an make it brand new. His prices are amazing and he has one of a kind phone cases !!!! Get at him at the Walmart on hw79. He fixes ur phone won’t be anymore problems in the future.

le
Review №100

Monica fixed my screen one day and I came back the next morning for another repair and she had the part ready! Amazing customer service skills. Definitely recommend this repair store for anyone.

Information
18 Photos
100 Comments
4.8 Rating
  • Address:4700 E Palm Valley Blvd, Round Rock, TX 78665, United States
  • Site:http://www.cellairis.com/stores/round-rock-cell-phone-iphone-repair
  • Phone:+1 512-236-5066
Categories
  • Electronics repair shop
  • Cell phone accessory store
  • Mobile phone repair shop
Working hours
  • Monday:Closed
  • Tuesday:11am–7pm
  • Wednesday:11am–7pm
  • Thursday:11am–7pm
  • Friday:11am–7pm
  • Saturday:11am–8pm
  • Sunday:11am–8pm
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