Had a problem I wasnt sure could be solved. Brian was very helpful and patient and managed to figure it out. I am very pleased.
Brian did an excellent job on my 2-years-old laptop that needed new screen glass, digitizer and hinges after surviving a fall. He was able to put it all together in such a neat way that no one would ever guessed what this comp went thru. Brian gave me an estimate on spot, and called me a few days later with an updated estimate (which was just slightly higher than the original one) to confirm I want to proceed with the repair. We talked about 10 days timeframe, but Brian finished the work in half that time!Great quality, very reasonable price, responsive and professional. Highly recommended!
Had a problem with my PC not working due to a motherboard issue+ other complications. Brian got back to me in an hour or two of me inquiring about his services and I was at the shop 15mins later; got the problem fixed the same day
They have awesome service and are very knowledgeable! Highly recommend
I highly recommend Computer Fix! They go the extra mile to make our machines last longer and run better. we appreciate the attention to detail. Thank you soMuch!
Very knowledgeable and friendly. I would highly recommend them!I was compelled to write this review because of the stark contrast between the other place I went to first. That experience could have been part of the Company Computer Guy skit on Saturday Night Live.This place was not that at all, but great to work with!!! It was a 100% positive experience here!
Based on their reputation I called and talked to Brian. He came over and helped install some new equipment . Wellll new equipment does not always work with old. Had it not been for his knowledge and determination the merged system would have had no capacity for sound. Thanks Brian... Excellent work.
Brian is amazing and he is great at what he does. He will get your equipment back to running smooth.
Exceeded my expectations again yesterday. Honest, trustworthy --- and they are good talking tech and non-tech (plain English). I will continue to recommend them for individual and small business computer care.
Great computer shop. I bought a pc from Brian here. He made a great machine for my family and I. Such a friendly and reasonable man. I highly recommend this shop. Thanks again Brian!
I normally dont write reviews on here but this is by far the best computer repair shop around Brian sold me a used dell laptop about a year or so ago best laptop Ive ever had hes quick very knowledgeable and extremely friendly thanks Brian its been awhile though since I needed any work done but highly recommendable thanks again Brian
I own a very busy Scheduling Center. I schedule many companies in many states, and also answer for a key less entry system. Our office totally depends on our phone system and computers. Without Computer Fix, I would not be able to operate my company. For years Computer Fix has always been the Hero. In this day and age when a virus is know to run rampage on a system, or an employee or myself, have in inadvertently, picked up or caused an issue, Computer Fix has ALWAYS gotten us back up and functional. Their service is the BEST the industry has. Small or Large issues, they come through. Their professionalism, the Great customer service is above ALL others!I remain their Fan, and a Grateful client.Mickey HeinzeInspection Scheduling Services
Great guy and my laptop was fixed as new in a short time.
A+ Service. Needed service ASAP at my business, literally jumped on a screen share sessions to fix my problem immediately. Highly recommend and will be our new go to IT company :-) Thanks so much again!
Laptop computer wasnt charging. Brought it in thinking the charging port was fried and would cost $100s to fix. Computer Fix found out it was just a bad memory card, saved my laptop for under $100! Great work!
Brian has been a true lifesaver! Always kind and willing to help with expert knowledge. His prices are so reasonable which is much appreciated for customers in a tech crisis!
Great people!! Weve been there a few times and went back today b/c our space bar on the laptop broke which they fixed for free while we waited. I offered to pay and she said No way! Pay it forward! Always polite, funny and straight forward ladies! Its always nice to find a small business that cares about their customers. Highly recommend.
Brian is the man. Great, timely service. Highly recommended!
I had to have two Dell Computers reformatted and cleaned up from viruses. Kim did an excellent job with the computers, provided some free upgrades and all at a very fair price. The computers were return in about 5 days and are operating like new. Thanks Kim
Brian is extremely knowledgeable and did a fantastic job restoring my ASUS laptop after my failed attempt for a system restore. I literally cannot say enough great things about Computer Fix and the staff. Everyone there was very personable versus being seen as another dollar sign. I did not feel like I was being sold anything at any point, and everything done was what was needed to be done to repair my laptop. An extra perk was having reputable free antiviral and anti-malware added at no extra charge to prevent future issues. The availability for a follow up, if something was not as expected after fixing of my laptop, was amazing as well. I highly recommend them for any and all computer/laptop issues!
Brian and Kim are friendly, knowledgeable and take care of their cute.
I brought my daughters laptop in because her headphones broke in the earphone jack. I attempted the YouTube fixes and made it worse. They were able to remove the jack so she could hear through the speakers again. I will definitely come back to them if I have issues again.
AWESOME!! I brought in my laptop, expecting a few days repair and got it back the same day, for exactly the price quoted. It works like a charm!! Kim is great and I HIGHLY RECOMMEND That Computer Chick (Again)!
My USB drive crapped out on me. I called Brian and he told me that he had a few tricks he could try to recover the data but could not guarantee success. His tricks worked! It was a truly pleasant experience....especially since my data was saved! Thanks Brian!
What an awesome company!! My daughters cell phone was broken on both the front screen and the back cover. Kim took it apart, replaced both screens and put it back together. Kim wasnt happy with how some of the buttons were working, so she took it apart again, replaced 1 small button and put it back together again - and it works perfectly. She really went over and above to make sure it was good as new, not just good enough. And she stayed late on a Saturday so my teenager could get her phone back.I highly recommend That Computer Chick if you need it fixed right, not just working.Sorta makes me want to break my phone...
I would highly recommend Computer Fix! My computer just decided to quit one morning and even though it was not fixable they set me up with an affordable refurbished desktop immediately. Not only did they transfer my data and pull all my applications over, absolutely everything else is exactly as it was before! I cant even tell the difference between the new and old computer.. I could not have asked for better service. These are my go to guys for sure! Thank you!
They are lifesavers. My hard drive died at the worst time. They saved my data and got me up and running with a new computer. When that one ended up with a problem that was difficult to fix, they stuck with it, fixed it and made sure to explain everything in non-specialist terms. Very easy to work with, no impenetrable tech-speak or condescension. Kind, cheerful and persistent in tracking down the problems and fixing them. Their rates are very reasonable, as well.
The best young ladies to work with! very professional and work very well together. As DJ early in the game (4-5yrs) I was very unprepared and only had one external hard drive and gave out on me after 3 years of use. They were able recover all my material from my external hard drive that Best Buy Geek Squad said couldnt be done. Very affordable and really saved me from a nightmare that ran into. Thank you ladies for your help!!!Luis
My gym BodyJump Fitness is across the street from Computer Fix. I was having computer issues with our software that hooks up our heart rate monitor system. I unpluged the computer ran it across the street and told Brian the issue I am having and is their anyway you can help me? My class is going to start in an hour and I need this repaired before them. Brian instantly dropped what he was doing and got my computer running in less then 10 minutes and even allowed me to borrow a keyboard free of charge til I bring in the device Saturday for a full diagnostic. Customer service is everyrhing and Brian displayed that on my first visit. I highly recommend this place for all your electeonics wants and needs!!!!
Excellent service at reasonable prices.
I called this store in order to see if they had a very simple part to fix my Samsung Note, but was very rudely told that theyre only working on iPhones right now. At least she referred me to another store in the area who was actually friendly, helpful, and WILLING to help.
March 25, 2013That Computer Chick:Customer Review:I knew nothing about Kim (that Computer chick) when I walked into her shop in Marietta to inquire about fixing my broken computer. There is one word that aptly describes the ensuing repair experience: Unbelievable! … And I mean that in a very good way.My five-year-old laptop computer needed a new fan, which I had purchased through Amazon on the Internet. I took the fan to Kim and asked for a quote to install it into my computer. Unlike her nearby competitor’s quote, she gave me a reasonable (and firm) price and the promise of a quick turnaround. I accepted and handed my computer to her.However, things did not go as planned. The mislabeled fan was the wrong size, and even worse, during the attempted installation, the motherboard also failed. Kim has a policy of going to any reasonable length to ensure her customers satisfaction, so she told me that she would search the Internet for a replacement motherboard and fan.Searching the Internet for several days, she first found a full replacement for my computer, but she would not accept it because of its poor condition. Continuing to search, she found another computer which was virtually new; its price was extraordinarily good. Kim ordered the replacement computer, had it sent overnight express, and then began the process of transferring my hard drive to the new computer. She also had to install a new operating system. The final result was a perfectly operating, virtually new computer.Next came the discussion about price. I was braced for the worst, thinking that new internal parts plus labor charges might well exceed the cost of a new computer. To my amazement, she charged only her cost of parts plus a labor charge that was lower than her quote for replacing my fan.In over 40 years of shopping experience, I have never experienced any vendor willing to do so much to ensure my satisfaction. She is a small business owner who really cares about her customers, as is demonstrated by her extraordinarily great customer service. Without hesitation, I highly recommend her for anyones computer repair service. All of my computer repair work in the future will be done by That Computer Chick.Thank you again, Kim.Derral FralishMarietta, Georgia
Fixed and changed my computers to Windows 7. Operating system. Very customer friendly.
Computer Fix (formerly That Computer Chick 2) is the friendliest, most customer-focused computer repair business Ive EVER encountered. Ive seen Kim and Sandra interact with dozens of customers ... many of whom are stressed beyond stressed ... and theyve always been compassionate, honest and helpful - never inconsiderate to any customer!Ive seen Kim and Sandra work MIRACLES on laptops, desktops, cell phone and tablets ... I wouldnt talk my digital electronics and toys anywhere else.Sandra (the Ph.D. technical genius) and Kim (the owner) not only repair your devices, but they will explain what happened ....... explain what they did ....... guide you and offer advice on how to prevent future visits and problems. And all of this super-service is rendered at a much lower price than youd expect!!I always feel SMARTER after I leave Computer Fix! (at no extra charge!)After serving as DJ and MC for a wedding in a VERY DUSTY barn, my laptop was filthy, but its critical to my business, so I knew where to go!I took the expensive laptop to Computer Fix ... asked Kim & Sandra if they could to a MAJOR cleaning of the laptop for me in two days!Not only did they blow out the dust (which most computer repair places would have done, and charged $100+ for it) .... the ladies removed and cleaned behind the keyboard and motherboard ... cleaned the entire cooling system ... and behind and around all of the cracks and crevices around the screen. The laptop looks NEW ... and it will run beautifully for 2-3 more years!!Expect the unexpected with Computer Fix ... raise your expectations and allow Sandra and Kim to make your life normal (and less stressed) again!HINT FROM A REGULAR CUSTOMER .... if you bring little dog treats for Keegan, the official company mascot / dustmop ... and maybe chocolates, wine or healthy dried fruit for the staff, you might get moved to the front of the queue line! :-)I would give Computer Fix TEN stars if Google allowed it!!!
Excellant service. Will use again
To be healthy, you need a Doctor, a Dentist, and a Computer Repair shop.After the coffee spill, I went to Brian, and he saved my computer from certain death.Thanks, Brian!
Fixed laptop successfully.