user
Mac Learn
4205 Aberdeen Pass, Roswell, GA 30075, United States
Appearance

Comments
Ba
Review №1

Ian has a natural talent to teach. He is a great guy with superb Apple knowledge abilities. He was patient, easy to talk with and able to explain even my basic questions without ever making me feel the lesser. Now I have peace of mind that my devices are safe and that he is a phone call away if I should need him. The excellent reviews led me to call him and I hope anyone reading this does not hesitate to do the same.

Cy
Review №2

Cant say enough about how Great Ian is to work with.Ian maintains both our Business and Personal Apple equipment and is always quick to respond, patient and knowledgeable. No request is too big or too small, even when dealing with the less tech savvy like us. We highly recommend Ian and Mac Learn, hes a pro and just all around nice guy, you cant ask for better than that. We wouldnt even think of calling anyone else!Mike DClassic Cadillac and Subaru of Atlanta

Au
Review №3

Ian @ Mac Learn is awesome! I have used his service various times to revive older Mac laptops. Each time I thought I was going to have to buy a new one. Ian was able to clean them up, suggest upgrades, and install both hardware and software. When I got them back they were better than new!I highly recommend Ian and Mac Learn..!!!

Te
Review №4

I have used Ian twice to help with a variety of Apple products (iPhone, AirMac, Apple TV and iTunes) and have been extremely pleased. Ian helped me solve my problems and left me more knowledgeable each time. For someone to whom “easy to install” never is Ian has been a savior!

Sc
Review №5

My email system went down and I also had to do some major software updates, password changes, etc. In short, I needed professional help in several areas for my small business. I was basically shut down. I needed help in a hurry! Then I did something really smart, I contacted Ian at Mac Learn. He was awesome! In one day he had me up and running and then followed up over the next several days in getting all of my software updated, old emails purged, download files consolidated, moved everything to the cloud, etc. A nice overhaul of my entire system. Now everything works perfectly. Thanks Ian!Do yourself a favor and call Mac Learn, you will be glad you did!Scott

Ra
Review №6

Ian is great! Extremely knowledgeable about Macs and up to dare issues

Da
Review №7

Without hesitation I offer my endorsement for Mac Learn. After my Mac crashed and Simply Mac finished their delayed, costly but curiously hasty patch-up, Ian (from Mac Learn) patiently and proficiently sorted things out, allowing me to finally get back to work the next day. Personally attentive and reasonably priced, thanks Ian!

Br
Review №8

If youre a Mac owner and you need someone to simply and quickly solve whatever issue you are having, or teach you how to maximize your Mac, I can wholeheartedly recommend Ian 100%. My only regret is that I didn’t hear about Ian many years ago, since my life would have been so much easier and more efficient. Brad O business owner

St
Review №9

Ian is absolutely amazing! You cant go wrong. He was very professional - on time, knowledgeable, COVID safe, personable, etc. Dont look any further than Ian!!

Bi
Review №10

Was very impressed with Ians knowledge of my computer and his ability to resolve the problems I was having with my 6 year old Apple! Would strongly recommend Ians services to anyone having issues or questions about their Apple computer. It was also nice not having to take my computer into a computer repair shop, but rather have the computer doctor actually make a house call to ultimately diagnose and fix the problems I was having with my computer in my home!. Thank you, Dr. Ian!!!

Ba
Review №11

When I heard that Ian had been a genius at Apple store, I knew I had to give him a try. And best yet, he came to me, so no waiting at the store. He is not only articulate, patient, reasonable in price and a pleasure to work with, he knows his stuff. Then when out of town and needing help, it was no problem to have him work with me while he viewed my computer remotely. He has helped me with the issues I call about and then so much more. Since I did not grow up with computers, Ian has helped take much frustration out of the tech world for me and I highly recommend him.

Na
Review №12

Ian is very professional and helpful! He responds quickly and always follows up. He is also patient and thorough. I highly recommend him to anyone who needs any type of help with their Apple Devices.

Na
Review №13

Ian is very knowledgeable, patient and personable. I would highly recommend him to anyone needing help and/or instruction in utilizing Apple products.

Mi
Review №14

Ian is very professional and goes the extra mile to make sure your problem is solved. Added bonus, he has a great personality and that is not always the case with people that are so tech savvy. Also, there were some additional steps required after our visit and he followed up with me diligently to make sure that I was able to accomplish what I needed to. I would highly recommend him for anybody having issues with anything in the Apple ecosystem.

Ca
Review №15

Ian did a great job resurrecting my computer, he was quick to respond and quickly got me back up and running. Thanks again

Ja
Review №16

Ian helped me recover data from an external drive that stopped working in Feb 2018. He did a great job identifying the problem and then was able to get the lost data onto my new drive. He kept in touch throughout the project and I’m very happy with the outcome. Great job!

ma
Review №17

Ian was referred to me by a friend who spoke very highly of him and his expertise with computers. I had several layers of issues with my computer and with my limited knowledge/understanding of technology, I was both very overwhelmed and very scared because of a hacking incident. Ian worked with me cleaning up things, explaining several preventative programs, and showing me how to better utilize safety mechanisms. As a side, I asked him if he might try to turn on my old dinosaur of a computer to get some very old photos off that computer. He took it home with him and I am thrilled that I now have those pictures on my newer computer. I have had several other people attempt to retrieve the pictures but with no success. I highly recommend Ian - Very smart, very professional, and very patient!

Sc
Review №18

Im an old, grey haired guy who just doesnt understand computers, but I needed someone to teach me how to use a Mac and fix a few computer related issues...I was in need of help when I came across Ians name, saw that he was local and contacted him with my problem. Ian responded almost immediately and we set up a time to meet. Ian was punctual, articulate, patient and took the time needed for me to feel comfortable with my new computer. Ian doesnt talk like a computer person. He uses language that is easy to follow and understand. I have scheduled several sessions with Ian, and each time I have been more than 100% satisfied with each learning session. I highly recommend Ian and Mac Learn for any and all computer related issues you may have...Big or small...Ian is the guy for you!

Li
Review №19

Great service. Very knowledgeable and extremely helpful and patient. Followed up after appointment to make sure that our computers were working well and that all the glitches had been resolved. Offered additional assistance. Will definitely call Ian for future assistance and support with our computer needs.

Ka
Review №20

Ian treats you like a real person; understanding how fast technology changes and properly communicating to those of us that are challenged to keep up. So much relies on our technology that I would suggest a monthly visit with him to make sure you have everything updated and running as it should! Highly Highly recommended. Its refreshing to have a company like this! Thank you.

Na
Review №21

What a pleasure it was to have Ian reconstruct my mini Mac. I had not used it for a couple of years so it needed several hours of good therapy. When he left, the computer was humming and so was I. The cost was reasonable. He has also served as follow up consultant. He suggested great videos to help me learn navigation skills.

Su
Review №22

Ian is by far more knowledgeable than any computer expert I have ever worked with. He knows exactly what to do and how to do it. Ian goes straight to the heart of the problem to quickly solve it. He totally knows and understands all things Mac. Susie

Li
Review №23

Ian is extremely helpful and knowledgeable. I have worked with him over the phone and in person regarding a project and he is a great teacher. I would highly recommend him!

Ar
Review №24

Ian is a true professional. His knowledge and kind manner is only matched by his diligence to solve problems. I would like to share my highest regard for his service and capabilities.

Pa
Review №25

Ian helped me get my new Mac set up and he was great to work with. He moved all my data, set up iTunes and even helped me solve a few problems with my iPhone. He worked quickly, yet accurately and provided complimentary phone support after the appointment.

Ho
Review №26

I highly recommend Ian’s services to anyone seeking help with their Apple products, whether you are a first-time Mac buyer or a seasoned tech pro. Ian provides solutions to technical issues and coaches the consumer with a workable knowledge and invaluable advice. He is also pleasant, dependable, and professional. Contact him and you will be happy that you did!

Pa
Review №27

I have used Ian for over a couple of years for problem solving hardware and software issues that the Apple was not particularly helpful in resolving. He has also helped me choose additional apps to help me manage my consulting business more efficiently. Ian has always been very timely, and enjoyable to work with even though I not always as computer savvy as I think I should be. He is very reasonable in his rates and always checks back to make sure the problem is resolved. Ian is someone who you are very comfortable in referring friends.

Ty
Review №28

I cannot even express in to words how incredibly knowledgeable, patient, kind and amazing Ian is.Computers have always scared me and he literally had to start at the most basic/ground level with me and the fact that he did not make me feel like an idiot and was able to explain things to me in ways that no one has ever been able to do made me incredibly grateful.Just in the few hours that he spent with me, I feel like a computer whiz and have been enjoying using my computer ever since.My mom now uses him (sorry Ian) :) and she cannot stop praising him and all of the help he has given her.Thank you Ian!!!You truly are the best!!!

Ed
Review №29

We wish we could rate Ian with 6 stars. We had a complex migration project and a new program to learn and Ian aced it. Ian listened to what we needed to get done, crafted a plan and executed flawlessly despite some buggy hardware that we purchased prior.Ian is up to date on the technology and has an easy, effective teaching manner to ensure that we learned the new software. Following the migration and training, Ian continued to stay engaged and has been most helpful with answering our follow up questions very quickly.Would highly recommend Ian for any project large or small.

Da
Review №30

Ian van slyke is extremely knowledgeable and patient! He never makes me feel rushed and never makes me feel like my question is stupid. He has always been so accommodating to my schedule! Hes amazing and I would recommend him to anyone!

Da
Review №31

Although Im fairly competent in digital, I still run into issues that rankle me and leave me frustrated. Ian is my savior. His outstanding quality is clarity- clarity in his communication and in his solution. I just couldnt do what I do without him. This is your guy if you need help with all things Apple. Thanks a million Ian.

je
Review №32

Ian has been a tremendous help in helping me with several problems with my Mac in an efficient and cost effective way. I highly recommend his services to anyone.

Pe
Review №33

Sometimes when youre seeking answers to a problem that has flummoxed you for days, and you have to admit that this problem is not going to solve itself, call an expert. Sound advice in general.If your problem is anything Apple, call Ian @ Mac Learn! He has extensive experience with Apple and will get your problem solved, hardware or software. Call an Expert!

Fe
Review №34

Ian was super responsive, efficient, professional and very knowledgeable. Im definitely going to work with him going forward!

Jo
Review №35

It was a pleasure meeting Ian and having him work on my computer. He certainly knows his stuff and took care of an ongoing problem for me.

Ca
Review №36

Great experience, very knowledgeable and easy to talk to. He stayed with me until my ten year old iMac was humming. I like knowing there is someone out there I can hire to assist me with my computer. I highly recommend Ian, you wont be disappointed.

Hi
Review №37

Mac Learn has helped me with my iMac, iPads , and Apple lap tops when we need help speeding things up, sorting out problems, and just normal up keep. They also helped one of our clients with a broken monitor and a very time manner. They are like Doctors that do house call, any time you need them. I keep there number close at hand! They also teach lessons on any and all things Mac. Highly recommend!

Ri
Review №38

Ian is a former Apple employee and knows the products, software, and hardware inside and out. Ian is my go-to guy for Mac/iPhone/iPad tech questions and needs. Ian recently helped me diagnose and repair my 2011 MBP that was running short on memory and stopped booting. Ian can fix your Mac issues and get you back up and running in no time at reasonable rates (and you dont even have to deal with the Genius bar)!

Da
Review №39

Ian is the perfect teacher - he is so so knowledgeable and very patient. I learned so much from him and he will be my go-to for computer / iphone issues for life!

Ma
Review №40

After going to the Geek Squad at Bestbuy with my MacBook Pro they left me thinking that my computer was just going to be a paper weight and that I was going to lose all of my data! They also told me that my computer would have to be sent out somewhere for 3 months for about $50 and they will determine if anything could be saved. I asked them what if nothing can be saved? She said them I just lose the $50! I found Ian and he was able to recover ALL of my files and on top of that explained to me that my computer still has years left on it and got my computer back in working order! He stayed with my computer ad even allowed me to go buy and external HD and go get lunch hope he worked on getting my computer back! I even asked him if he wanted to break for lunch but he was adamant about fixing my laptop! I highly recommend this gentleman! He even checked on my the next day to see if everything was still ok with my computer! OUTSTANDING! 💛💛💛

Ma
Review №41

No need to call anyone else for help with your Mac; Ian can do it all!He recently fixed an adware problem for us (very quickly, I might add) but has also helped with setting-up new laptops, issues with apps, etc.. He always arrives on time and solves issues quickly.Ians fees are extremely reasonable too.A very knowledgeable consultant and technician!

br
Review №42

Ian at Mac Learn has been a huge help on several occasions. I had picked up some malware and he was able to quickly navigate me thru the process of removing it. My parents have iPhones and they were having some issues. Ian went to their home; spent a few hours diagnosing the problems and also showing them how to better use their devices. Now my mother is able to buy music on her phone and she loves it! Ians patience and demeanor make him an excellent teacher. I highly recommend Mac Learn to anyone that wants to learn how to get more out of their technology.

Information
14 Photos
42 Comments
5 Rating
  • Address:4205 Aberdeen Pass, Roswell, GA 30075, United States
  • Site:https://www.mac-learn.com/
  • Phone:+1 404-913-7039
Categories
  • Computer consultant
  • Computer support and services
  • Computer training school
  • Data recovery service
Working hours
  • Monday:10am–8pm
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:12–6pm
  • Saturday:12–6pm
  • Sunday:10am–8pm
Service options
  • Online appointments:Yes
  • On-site services:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Similar organizations